Trusted Agent profile · Hillingdon

Coopers Residential Uxbridge reviews in Hillingdon

4.5

★★★★★ Excellent

413 reviews across 3 platforms

1 Vine Street, Uxbridge, UB8 1QE, Hillingdon, UB8 1QE

Coopers Residential's office in Hillingdon, at 1 Vine Street, is rated 4.5 out of 5 across 413 reviews on three platforms, including 296 Google reviews rated 4.8.

Google logo

4.8 / 5

296

Reviews on Google

This office

Facebook logo

2.6 / 5

10

Reviews on Facebook

This office

Trustpilot logo

107

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.

5/5

Google

Fantastic service by Aaron and Kayleigh for the recent sale of our flat. From the initial enquiry through to completion both have always been available to assist, and in regular communication to provide updates. We are beyond grateful for all their work and would highly recommend.

Anne · 24 September 2024

Agent replied · 24 October 2024

Hi Anne, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Aaron and Kayleigh at our Uxbridge Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Trustpilot

Great service and communication is tip…

Great service and communication is tip top.

Marc · 25 August 2026

5/5

Google

Sophie Gordon was excellent and helped us rent a beautiful home in Uxbridge. Answered all our queries immediately and made time to show us the place couple of times when we requested. Highly recommended

Sunil · 25 October 2021

Agent replied · 24 October 2024

Hi Sunil, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Sophie did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

1/5

Trustpilot

I’m honestly heartbroken writing this…

I’m honestly heartbroken writing this review. I’ve trusted Coopers to manage my property for over 10 years under a fully managed service, believing they were taking care of my home while I was busy living my life and working hard elsewhere. What I’ve now discovered has left me shocked, upset, and completely let down.

Karen · 21 July 2025

1/5

Trustpilot

Appalling Service

Appalling service l would suggest you avoid. Asked to view a house advertised on their website as ‘To Let’ several times with no response. Eventually l went into the branch to ask why no o e was responding to be assured that someone would. Then l checked out the area and the street the property was situated in and saw it had a For Sale sign outside. Checked Coopers website again and found it was listed as both. Finally the letting guy contacted me to view the property. I asked him if the property was for sale, he said no. Then l asked him why it was listed on their website as such as we are looking for a long term let. He said that the vendor was looking to sell in a year, but that was still looking to let it. Turned up to see it. The current tenant thought the appointment was later that explained that l couldn’t see the bathroom as it was occupied. I filled out the forms and submitted them that same day. These forms contain private and sensitive information. No response or acknowledgment. Later the following week l emailed the lettering guy who had arranged my view to ask for an update. No response or acknowledgment.

Holly · 18 July 2024

5/5

Google

No regret to choose Coopers to sell our property. It has been successfully completed ! Aaron, Kayleigh and their teams all are very professional and worked very hard to make it happen. thanks a lot for your patient and help.

L · 17 November 2024

Agent replied · 8 December 2024

Hi, thanks so much for taking the time to leave us a 5 star review, we are so pleased that Aaron, Kayleigh and the Team at our Uxbridge Office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I am extremely satisfied with the service and the information provided to me from the time I contacted Coopers in May 2021 about the property I purchased through them. Every time I wanted to return to the property to check something, Coopers were always forthcoming. My dealings were mainly with Ryan Fox and Greg Mealing. Both of them were very professional in their conduct and were promt in responding to my emails. Despite of the sale/purchase was complicated by the solicitors and the Management Company, Coopers tried their best to support the seller and buyer (myself) and got it over the finish line. 10 out 10 from me!PositiveResponsiveness, Quality, Professionalism

Nad · 25 October 2021

Agent replied · 24 October 2024

Hi Nad, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Ryan and Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I've had an overall excellent experience with Coopers, Uxbridge. Matthew who first showed us around to the place we eventually moved into, is friendly, responsive and helped make things easy for us (which is always a big relief!). He was also a good first, welcoming introduction to the area - which I have found to be somewhat mellower and friendlier that then other side of London where I used to live! I highly recommend him. Further to that, my experience with Coopers has been positive throughout the last year, any issues have been dealt with as quickly as possible and in a professional manner. Overall I would gladly recommend them, and would be happy to use them again.PositiveResponsiveness, Professionalism

Cynthia · 25 October 2021

Agent replied · 24 October 2024

Dear Cynthia, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I had an amazing experience with Coopers residential. The customer service by (Sophie Gordon) was top notch, she made the process so smooth n easy . The house had everything what i expected it to be. I highly recommend this agency to anyone looking for a perfect house to buy/rent.

Alton · 27 April 2024

Agent replied · 24 October 2024

Hi, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Sophie at our Uxbridge office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Great experience with the Coopers team. Would highly recommend for a professional and efficient estate agents. Special thank you to Greg who was nothing but wonderful throughout the process.PositiveResponsiveness, Professionalism

Holly · 25 October 2021

Agent replied · 24 October 2024

Hi Holly, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I had a viewing with Georgia, she was AMAZING! So personable, prompt and attentive. She was informative and nice! Although the property was not for me, I would recommend Coopers and Georgia in a heartbeat on my limited experience alone.

Nim · 26 September 2024

Agent replied · 24 October 2024

Hi Nim, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Georgia at our Uxbridge office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents

5/5

Google

I've had an overall excellent experience with Coopers, Uxbridge. Matthew who first showed us around to the place we eventually moved into, is friendly, responsive and helped make things easy for us (which is always a big relief!). He was also a good first, welcoming introduction to the area - which I have found to be somewhat mellower and friendlier that then other side of London where I used to live! I highly recommend him. Further to that, my experience with Coopers has been positive throughout the last year, any issues have been dealt with as quickly as possible and in a professional manner. Overall I would gladly recommend them, and would be happy to use them again.PositiveResponsiveness, Professionalism

C · 24 December 2020

Agent replied · 23 December 2024

Dear Cynthia, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Great service and always willing to help. I have used Coopers for nearly 4 years now and they have always met my requirements with finding me the right tenant. They are a very well established local firm close to my home. Now I spend a lot of time abroad so do not have the chance to address any issues directly but they have a great team who liaise with by email. This gives me peace of mind and confidence that my property is in good hands. Highly recommended 5 star service 👍🏽👍🏽👍🏽

TheReal · 25 October 2020

Agent replied · 24 October 2024

Thanks so much for taking the time to leave us a 5 star review, it's great to hear that David did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Coopers have been taking care of my place for over a year now, from day one David Head met me at my flat and took the time to explain how it would all work and the different options available. He also made sure that I completed the correct paperwork for my situation. The visits where well prepared and professional and they quickly found a lovely couple to move in. They have efficiently managed the flat since without any problem to report. I would highly recommend!

Veronique · 25 October 2020

Agent replied · 24 October 2024

Dear Veronique, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that David does such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

Excelent job from all Coopers team especially from Page! Page was very professional, easy in conversation, helpful in all our questions, responded quickly and provided support through all our process till the end. I'll definitely recommend Coopers.

Alexander · 14 January 2018

Agent replied · 12 January 2025

Thank you for the review Alexander and congratulations on the purchase of your new home. If we can be of any further help in the near or distant future, please don't hesitate to give us a call or pop into one of our branches. Best wishes, Coopers Residential.

5/5

Google

Matthew Jacobs, a senior lettings agent at Coopers showed me some wonderful properties. He was very professional, always reached in time to show the properties and was quite responsive to my queries. I couldn't ask for more from a letting agent. Had a great experience. I would highly recommend Coopers to find your dream property and if you're lucky enough, you might get Matthew to show you the properties. Full stars!!!!PositiveResponsiveness, Quality, Professionalism, Value

Abdur · 25 October 2021

Agent replied · 24 October 2024

Dear Abdur, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Matthew did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

I was very impressed by the service Coopers in Uxbridge provided. Greg (Sales Director) in particular helped make the process of selling our property relatively straightforward. He was always available to provide personal assistance often at short notice. This included coming to visit us to talk through complicated aspects of the sale and even providing additional advice and support about the property we were buying through another agent which went beyond the standard remit of the agent. I would recommend Coopers to anybody looking for a good Estate Agent.

Matthew · 14 January 2020

Agent replied · 12 January 2025

Dear Matthew, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg has been doing such a good job for you throughout what we know is always a difficult process, we're looking forward to working with you in the future. Thanks again, Coopers

5/5

Google

Very helpful and professional agency in Uxbridge. Tanya Banger was very polite , listened to our search criteria to help us find a house for our family. Highly recommend!

Wioletta · 25 October 2020

Agent replied · 24 October 2024

Dear Wioletta, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that Tanya did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers

5/5

Google

We happened to meet Mollie Kelsey at Coopers during our property search last week. She is such a delightful person. She went above and beyond to help us find a property on a really short notice. She quickly understood our requirements and preferences. We were very happy with the personalized service we received. She showed immense patience and support throughout. We would definitely get in touch with her again need it be and recommend her to anyone in the process of property search.

Amber · 26 October 2019

Agent replied · 24 October 2024

Dear Amber, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Mollie did such a good job for you. We're looking forward to working with you in the future and hope you enjoy your new home! Thanks again, Coopers

5/5

Google

I just brought my first property through Coopers and I really couldn’t have found better agents to help me. Greg, who showed us around, helped us make the deal and followed us the whole journey and Paige the sales manager were in particular absolute life savers. They helped me chase enquiries, were always contactable and were always so patient, knowledgeable and understanding. I am very grateful for the help Coopers provided us and would definitely approach them again in the future.

Shanta · 26 October 2019

Agent replied · 24 October 2024

Dear Shanta Fantastic to hear you you've brought your first house. Welcome to the property ladder! We're very happy you chose Coopers and with the knowledge and understand that Greg and Paige provided we were able to give a five star service which made your first experience of buying a property good one. We wish you all the best in the future Regards Coopers Residential

4/5

Trustpilot

Katie helped us with the renewal of our…

Katie helped us with the renewal of our contract

Naeem · 30 May 2026

1/5

Facebook

Disappointing service having to wait 13 days so far with no deposit back and any response you finally get is they are still waiting for a list of costs from landlord when there has been plenty of time to do so even though the inventory report was wrong in many areas. Every time I try and call I get put straight through to voicemail or when I email I get no response or just the usual with no update. Shocking.

Rebecca · 24 April 2019

Agent replied · 22 November 2025

I agree very bad after care from what you have told me .

5/5

Trustpilot

Recently worked with Ella Burley from Hillingdon Branch

Recently worked with Ella Burley from the Hillingdon Branch. I could not be happier with her service. She was professional, knowledgeable and attentive.

Althea · 9 July 2024

3/5

Google

Mollie Kelsey did an outstanding job for me as she has been my main point of contact throughout the entire process of re-letting my property. Mollie has always been available to help providing valuable information and trying to speed things up. I can’t say the same for other departments as things were not share promptly with both to the leaving tenants and new tenants causing bit of confusion and additional hassle for me as a owner. On top of that Inventory company Coopers uses in not great lots of inconsistencies and over sight in the inventory

Marco · 14 January 2019

Agent replied · 12 January 2025

Dear Marco, Thankyou very much for taking the time to leave us a review, we really appreciate your feedback. It's great to hear that you had a great experience with Mollie, but disappointing to hear not everything went so well. I will ask one of our senior members of staff to give you a call, it would be great for us to get some further detail and get to the bottom of it for you. Regards, Coopers Residential

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