Coopers Residential Uxbridge reviews in Hillingdon

★★★★★ 5/5

Google

I chose Coopers to assist in the sale of my late Mothers property. After a couple of non starters, Kayleigh, Aaron and Louie all worked very hard throughout the process to make it an easy transaction on my part. Their approach was always very professional and I was always kept up to date with the process situation. I'd happily use Coopers again.

Keith · 26 July 2024

★★★★★ 5/5

Google

Coopers are a very professional and efficient. Greg was excellent. Always responded to all calls and emails and worked hard to make sure the sale went through. I highly recommend Coopers and hope to use them again if we do sell in the future.PositiveResponsiveness, Quality, Professionalism, Value

Ellena · 25 October 2021

★★★★★ 5/5

Google

Moving into a flat is always stressful but Sophie made the experience as painless as possible! She was wonderful, can't thank her enough. Any issues or queries were sorted straight away and she kept me updated throughout the process.

Daniel · 25 October 2022

★★★★★ 5/5

Google

Coopers is a super professional Estate Agency. Our agent Steven Hockley was nice and supportive. He introduced me not only the house, but the surroundings. The hole team was prompt and did their tasks responsible. I'll strongly recommend Steven and Coopers to anyone looking for a new home. Thank you and keep up with the good work.

Costin · 26 October 2017

★★★★★ 1/5

Trustpilot

deposit not being paid back, no replies

I paid my rent on time every single month, the latest I ever paid was the 3rd of the month. Despite this, I have now been waiting over two months (moved out 02/12/25) for the return of my deposit with no resolution.

MF · 27 February 2026

★★★★★ 1/5

Trustpilot

Extremely disappointed with their handling of TDS scheme

Had an extremely unpleasant experience with Hillingdon Cooper’s Residential. When we moved out, we were told no documents were needed to process our deposit return through the TDS. After three weeks with no updates, we had to chase them, only to be told by the manager that we needed to contact the landlord directly for the refund, completely contradicting their earlier advice.

Adrian · 4 September 2025

★★★★★ 5/5

Google

good service always Thanks cherelle

Lovepreet · 2 April 2026

★★★★★ 5/5

Trustpilot

Really happy with the way Katie Kaill…

Really happy with the way Katie Kaill deal our queries related to my property. Appreciate the efforts.

PUSHPARAJ · 21 August 2026

★★★★★ 1/5

Trustpilot

Deposit deduction at any cost

I am sure this is a common problem in this business because of demand & supply, but my experience with coopers was pathetic. I was dealing with Ruislip branch and when I vacated the property, I hired professional cleaners with paying hefty amount for a bed house, but still the end of tenancy checking gave a bunch of deductions without looking at the inventory report from the tenancy start date, with our spotting the errors they corrected a few but then stick to minor cleaning deficiencies and forced us to either take this deduction or if I want to go to TDS dispute they are happy to file it which will take 3 months for resolution. Head of property management with whom we were dealing did not commented on anything we raised while we checked in the property it was not at all cleaned, we have shared all the pictures, emails from check in time, but he was silent on those and just want to deduct deposit. Given the threat of timeframe involved we accepted it but I would recommend anyone to either refrain from this estate agent or atleast get the property cleaned again on check in time, which I am sure they will not even respond. Very frustrating process when they are just interested in deducting the deposit but not doing anything in the property which was the case when we checked in and not sure even landlord would be aware of this deductions and they might just retain that as well as no cleaning was done in our case which was in very bad conditions when we checked in.

Jinesh · 18 December 2024

★★★★★ 5/5

Google

We received excellent service from Greg and his team on the sale of our property in Uxbridge. Nothing was too much trouble for them, all viewings were managed very well with feedback after every one. We highly recommend Coopers, and would certainly use them again. Many Thanks.

Patrick · 25 October 2020

★★★★★ 5/5

Trustpilot

Katie helped me with my renal…

Katie helped me with my renal negotiation, had great communication and was very helpful

Sam · 22 August 2026

★★★★★ 5/5

Google

I have had great customer service with Coopers. I have been mainly dealing with Lily Kavanagh who has been very helpful in renting me a property as my existing property got sold. She has been in contact regularly and assured me that I will get a new property on time and gets things done quickly when asked. Overall a great experience and will be using them in the future.

Bubun · 25 October 2023

★★★★★ 5/5

Google

Greg Mealing was very helpful throughout the whole process of purchasing my property. Great communication, honesty and support and he went the extra mile to help resolve some issues! Thank you!

Amrita · 24 December 2022

★★★★★ 4/5

Trustpilot

Katie Kaill helped us get our rental…

Katie Kaill helped us get our rental agreement renewed without too much delay

R · 23 August 2026

★★★★★ 5/5

Google

Sophie Gordon was a great help in helping me to move to my new flat in Machine Works House. Looking forward for a long standing relationship with Coopers while I'm in London.

Dileep · 25 October 2022

★★★★★ 4/5

Google

I have moved to Vantage Building on Saturday 29/01/2022 and, until now, my experience with Coopers Residential has been great. My agent, Sophie Gordon, guided me throughout the whole process, from the first viewing until the completion of any check-in requirements, being always readily available to assist me with any doubts and questions I may have had. I genuinely appreciated the service provided by Sophie and the whole Team and I look forward to properly settle-in in the new property.

Valeria · 25 October 2022

★★★★★ 5/5

Google

I contacted Coopers when I was house hunting and had a very positive experience. Mr Ryan Fox, who accompanied me on two viewings, was very professional, supportive, and understanding of the struggles and challenges that a home buyer faces, and he was always helpful and courteous. I felt I was being heard and my needs and wants in terms of what I was looking for were actively taken into account so much so that all recommendations of properties to view were very much tailored to my needs so I didn't waste any time on properties that don't work for me and my search was more efficient. I am very happy with my experience and will contact Coopers again in the future. Thank you.

Iman · 25 October 2022

★★★★★ 5/5

Google

I have three properties rented by Coopers. David Head is a great agent. I have had no problem with this company as they deal with any issue efficiently. Very satisfied with the customer service. Highly recommended to anyone thinking of renting out their property.

Kamal · 25 October 2020

★★★★★ 5/5

Trustpilot

Very happy with the way Coopers and…

Very happy with the way Coopers and Katie deal with our property

Martyn · 23 August 2026

★★★★★ 5/5

Trustpilot

Really impressed with Coopers from…

Really impressed with Coopers from start to finish. They were very professional throughout and always on hand to answer any questions.

Alex · 9 June 2026

★★★★★ 5/5

Google

Sophie Gordon's detailed knowledge of the market and attentive approach ensured a seamless experience from initial viewing to lease signing. Sophie's commitment to understanding my needs and providing timely advice stood out. I highly recommend her services to those seeking a proficient and reliable property rental agent. Her support was invaluable, making the entire process straightforward and stress-free!!

Aishwarya · 28 March 2024

★★★★★ 5/5

Google

very impressed by the professionalism and excellent service provided by Miss Sophie Gordon. From request viewing to key release, Sophie response promptly on all my queries and guide me go through every steps until I got my new home. I can't have such a smooth moving without her support and assist!

T · 26 July 2024

★★★★★ 5/5

Trustpilot

Katie Kaill

Katie very good. Efficient and most professional. Answers with all my queries.

KJ · 4 August 2026

★★★★★ 5/5

Google

Lily helped us find a flat to let in Uxbridge after we moved here from Canada. She was kind, helpful and knowledgeable. She was readily available to answer our questions and kept us updated throughout the process. We walked into the office a couple weeks ago wanting to enquire about the flat and she was able to take us for a viewing just an hour later. We would highly recommend working with her!

Devan · 13 January 2023