Coopers Residential Uxbridge reviews

★★★★★ 5/5

Google

Having recently secured a property through Coopers Residential, I am incredibly impressed with their service and highly recommend them to anyone looking to move. From the very first inquiry to the day I picked up the keys, the entire experience was seamless, professional, and, most importantly, stress-free. The process began with Alison, who was our main point of contact throughout. She was absolutely instrumental in getting everything moving. Right from the start, Alison helped us bit by bit, ensuring we understood every step of the tenancy setup. Her communication was consistent and clear, which really helped put our minds at ease during what is usually a very hectic time. She was incredibly organized, ensuring all the paperwork and "behind-the-scenes" processes were perfectly intact and handled efficiently. We also had the pleasure of meeting Sophie for our viewing. She was lovely to deal with, extremely polite, sweet, and knowledgeable about the property. She took the time to answer all our questions and made the viewing feel personal rather than just another appointment. It’s rare to find a team where every person you interact with is equally dedicated to providing a high level of service. What impressed me most about Coopers was how well-organized they are as a team. Moving can be overwhelming, but they broke everything down into manageable steps and stayed on top of every detail. If you are looking for an estate agent that is polite, professional, and genuinely helpful, look no further than Alison and the team at Coopers. We are officially settled in and couldn't be happier with how we were treated. Thank you all for the brilliant service!

Prince · 11 April 2026

★★★★★ 5/5

Trustpilot

Property Sale

Although our first sale fell through, Cherelle was always there to help and move the situation onwards. She always kept meup to date with events, called us when she said she would and explained everything to me as the sale progressed. All members of Coopers were very respectful to my mother, (whose house it was) during the viewing period, ensuring it was convenient for her and not upsetting in any way. I can only thank them all very much, and recommend them highly.

Amanda · 5 August 2026

★★★★★ 5/5

Google

I recently had the pleasure of completing my first home buying with Aaron Finnigan and Georgia Godfrey from Coopers, and the experience was nothing short of outstanding. Georgia was my first point of contact and played a crucial role in arranging the initial viewings. She was incredibly professional and approachable. When Aaron took over, he brought an exceptional level of knowledge and passion to the table. His familiarity with the area was impressive, and his inclusive approach stood out to me. He respectfully referred to the late property owner as "Mother," which added a personal and heartfelt touch that reflected his deep understanding of the situation. Aaron’s enthusiasm when describing the property and its surroundings was infectious, making me feel both informed and excited about the possibilities. What truly set Aaron apart was his ability to balance his responsibilities between representing me as a buyer and advocating for the seller’s interests. His communication was transparent, his advice thoughtful, and his commitment unwavering. He went above and beyond to ensure the process was as seamless as possible, demonstrating a level of service that exceeded my expectations. Coopers was the first agency I connected with upon arriving in the UK, and my experiences with them have been consistently marvelous. Every staff member I've encountered has been professional and supportive, and both Aaron and Georgia have raised the bar even higher. I would highly recommend Aaron Finnigan, Georgia Godfrey, and the Coopers team to anyone in need of property services. Their dedication, knowledge, and personal touch make them a standout team in the industry.

Ajay · 19 December 2024

★★★★★ 5/5

Trustpilot

Happy Purchase

I just bought a property with the assistance of Coopers Ruislip and they have been very efficient and helpful throughout. Special thanks to Lily Mace, Steven Nuttall and Oliver Rooney who have been responsive and very friendly and fostering coordination among all parties. Thank you :).

Daniel · 19 August 2026

★★★★★ 5/5

Google

I would just like to thank Coopers Uxbridge and specifically Kayleigh for all their help in assisting with the recent sale of my Nan and Grandads property. Kayleigh was very approachable and helpful throughout the whole process and answered any questions we had promptly and in detail. She took care of everything and made it as easy for us as possible. If you are thinking of buying or selling, I highly recommend Coopers as a business and will definitely be going back to them in the future.

Jordan · 17 November 2024

★★★★★ 5/5

Trustpilot

Coopers Hilllingdon

I’ve just sold my property through Coopers Hillingdon and Cherelle has been a massive help through what has been a challenge as the property has been empty and I live 50 miles away. Cherelle has kept me informed all the way through the process. She has gone out of her way to assist me and she has made a painful task so much simpler for me.

Sue · 10 March 2026

★★★★★ 5/5

Google

Had a great experience renting through Coopers in Uxbridge, thanks to Jessica Pickess. She was helpful and professional from start to finish, always keeping us updated and making sure everything moved along smoothly. Really appreciated how easy she made the whole process. Would definitely recommend working with her if you’re looking to rent in the area.

Silvester · 9 August 2025

★★★★★ 5/5

Google

I found a flat to rent in Uxbridge through Coopers estate agents and Ms. Honor Peters was really helpful and reassuring all through out the process. Any queries I would have, there is always a prompt answer from her. Because of her guidance and support, my move to this flat last week was really smooth and I'm really settling well . And up to this point , she is still wishing me well and providing me the necessary info needed. Jack also showed me around with patience on the day of viewing. I would recommend Coopers Residential-Uxbridge estate agents to manage your property. I was completely impressed with their professionalism and customer service.

Helen · 3 October 2024

★★★★★ 5/5

Google

I had a fantastic experience working with Harry. From start to finish, he was professional, responsive, and genuinely supportive throughout the entire process. He kept me well informed at every stage, handled everything efficiently, and made what can often be a stressful experience feel smooth and manageable. Harry’s communication was excellent, and he always went the extra mile to ensure everything stayed on track. I truly appreciated his dedication and attention to detail. I would highly recommend!

Jagveer · 2 April 2026

★★★★★ 4/5

Trustpilot

Would Recommend.

I have leased my property with Coopers for many years. They have always offered a responsive service for both me and my tennants. Recently Katie has been very helpful in managaing the property.

MW · 11 September 2026

★★★★★ 5/5

Google

We would like to express our sincere gratitude to Aaron for his invaluable assistance during our journey to purchase our dream home. He was consistently available, approachable, and friendly. Throughout the process, we never felt alone, as Aaron provided us with insightful guidance whenever we faced difficulties in making decisions. Despite ultimately having to withdraw our offer due to personal circumstances, Aaron demonstrated understanding and was very empathetic towards our situation. Thank you, Aaron and team, for your exceptional support.

Arun · 26 June 2024

★★★★★ 5/5

Google

We found a house in Uxbridge thanks to Cooper Uxbridge and specially thanks to Ms Honor Peters, who is always available and approachable. Ms Honor provided an exceptional and outstanding customer service by arranging the viewing quickly and then processing everything smoothly until our moving into the new place. She is always available to answer any queries we raise. I highly recommend Coopers Residential in Uxbridge.

Methuja · 22 December 2024

★★★★★ 5/5

Google

I just completed purchase of my flat. I found Louie Kehoe very help-full in the purchasing process. I went to see the flat a number of times and Louie was happy to facilitate visiting the flat. He was responsive to all of my inquiries and kept me informed as to what was happening. He kept me informed at what stage of the purchase the process was at. Even when there were delays I did not feel any stress as I had the information for the reasons for the delays.

Mustafa · 27 April 2024

★★★★★ 5/5

Google

Coopers were a great support throughout my search for a new rental property in the area. From the outset, Sophie Gordon provided a superb level of service and was diligent in sharing incoming/new property adverts with me, according to my tailored wants and needs. Sophie was knowledgeable, communicative, and personable during my interactions with her, which I was grateful for. This all led to a seamless process, especially when it came to referencing, signing the tenancy agreement, and moving into my chosen rental property. Thank you to Sophie and the Coopers Uxbridge branch for your impressive service delivery and professionalism! I would definitely use Coopers again and recommend them to others 😊

Marvellous · 27 April 2024

★★★★★ 1/5

Facebook

I’m honestly heartbroken writing this review. I’ve trusted Coopers to manage my property for over 10 years under a fully managed service, believing they were taking care of my home while I was busy living my life and working hard elsewhere. What I’ve now discovered has left me shocked, upset, and completely let down. The state of my property after the tenant moved out is beyond words, mould, cracks in the walls, doors that don’t fit, patchy paintwork, and furniture left behind. There’s even a yellow film on the walls that suggests someone was smoking indoors. I sent photos of this to Coopers, expecting urgency, empathy, or at the very least, acknowledgment. Instead, my email was brushed off and my photos ignored. Even more painful is the dismissive tone I’ve received from staff like Olivia, who seem to take no responsibility and imply that because I once did a quick visit months ago, with the flat full of furniture, I somehow approved the condition. It feels like gaslighting. I wasn’t there to inspect, I was trusting the agents I was paying to do that. Throughout the years, my emails have been ignored. There was no proactive contact. No proper inspections. I’ve now been told that they don’t carry out formal inspections unless requested and that they don’t even keep records of visits. So what exactly was I paying for all this time? This isn’t just about money, it’s about trust, responsibility, and the emotional toll of seeing your home fall into disrepair while you believed it was being looked after. I feel completely failed by Coopers. To any landlord considering using them: please think twice. I would never want anyone else to feel the way I do right now, upset, angry, and taken advantage of.

Karen · 21 July 2025

★★★★★ 5/5

Trustpilot

Highly recommend this estate agents

Highly recommend this estate agents, the sale of our house was handled very professionally from start to finish and our sales move manager Cherelle was so supportive and kept us updated throughout.

Cora · 24 August 2026

★★★★★ 5/5

Trustpilot

Cherelle was absolutely fantastic…

Cherelle was absolutely fantastic throughout the entire process. She was incredibly helpful, professional and supportive from start to finish, and always made sure I was kept informed along the way.

Dil · 25 August 2026

★★★★★ 5/5

Trustpilot

Cherelle was incredibly helpful with my…

Cherelle was incredibly helpful with my purchase. She was friendly, professional, and made the whole process easy from start to finish. Excellent customer service, I really appreciate all of her help. Thank you, Cherelle!

Mohsin · 5 August 2026

★★★★★ 5/5

Google

We have rented a house through Coopers Letting Agency and it was a very smooth process. Lily Kavanagah has guided us through the whole process very professionally and friendly. She has shown us two places with providing us enough time to look at them carefully, unlike many other agents who rush you during viewing because they are in a hurry. After we have decided to apply for one of those, she has made the whole process of application and signing the tenancy agreement a painless experience by moderating between us and the landlord. Arranging few repairs in the house being completed on time before we could move in was the cherry on the cake. Thanks Lily and thanks Coopers.

Ahmet · 27 February 2024

★★★★★ 5/5

Google

I’ve been so impressed with Aaron and the Coopers Team from my very first contact with them. Aaron’s hard work secured multiple offers on my house sale. The high quality of the offers and Aarons communication, has enabled the prompt sale of my property with exchange of contracts done and imminent completion dates agreed, I couldn’t be happier. I would absolutely recommend Aaron and the Coopers Team, to anyone planning to sell their home.

Simon · 21 August 2025

★★★★★ 5/5

Google

Cherelle was incredibly helpful with property advice! knowledgeable, responsive, and genuinely supportive throughout. Highly recommend!

Francesca · 2 April 2026

★★★★★ 5/5

Trustpilot

very satisfied

Katie is great as always we have worked with for many years and Katie has always been professional and good in her communication and dealing with issues

Farideh · 21 August 2026

★★★★★ 5/5

Trustpilot

Cherelle was extremely helpful and kept…

Cherelle was extremely helpful and kept me up-to-date throughout the sale of my property .She promptly returned my calls with help and advice.I would recommend Coopers.

Julie · 24 August 2026

★★★★★ 5/5

Google

Cherelle has been incredibly helpful. Shown initiative that inspires confidence. You’re in great hands.

Joe · 2 April 2026