Trusted Agent profile · Hillingdon
★★★★★
413 reviews across 3 platforms
1 Vine Street, Uxbridge, UB8 1QE, Hillingdon, UB8 1QE
Coopers Residential's office in Hillingdon, at 1 Vine Street, is rated 4.5 out of 5 across 413 reviews on three platforms, including 296 Google reviews rated 4.8.
296
Reviews on Google
This office
10
Reviews on Facebook
This office
107
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Coopers Residential Uxbridge hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hillingdon.
Every review we hold for the Hillingdon office, from every platform, shown as written. First names only.
3/5
GoogleResponsive when we were moving into our rental property, but incredibly unresponsive when moving out! I didn’t receive a reply for days after our move out date (no communication about our move out before this date either, e.g. about returning keys). Also, the checkout report was completed an entire week after we had moved out so much of it was inaccurate.
1/5
FacebookI was a client for over 6 years my rental property was destroyed in an arson attack I was offered temporary emergency accommodation but no attempt was made to find me a new property the lettings manager told me that as my circumstances had changed and I was now clinically vulnerable it would be 'difficult ' to find a landlord to accept me as my income was now from the government I had to fight for my deposit to be refunded this took over 2 months. this company have neglected their duty of care to a vulnerable long standing client they never return calls and just send a generic reply to emails if you are looking for a responsive professional company these people are not for you
5/5
GoogleExcellent service provided by Sophie G. throughout the whole process. Recommend 100%💪 …
Hi Eduard, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Sophie at our Uxbridge office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
5/5
GoogleI would like to thank Mr Ali Husseini of Coopers Uxbridge for all his kind help and support during my fussy search for a rented property in this region. He is so friendly and responds in time whenever you need him. 5 stars and 10 points out of 10 to him!
Dear Muhammed, thanks so much for taking the time to leave us such a positive review. Its really great to hear that you had a great experience with Ali. Thanks again, Coopers
5/5
GoogleCoopers have been amazing with helping us buy our property. Great communication and professional throughout the process. Greg and Kayleigh done an excellent job.
Hi Niraj, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg ad Kayleigh at our Uxbridge office did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers Estate Agents
2/5
TrustpilotDisappointing, little care for a good customer experience
Apologies in advance for the length of this review, but I feel it’s important to share my experience in full.
5/5
GoogleI had a very positive and good experience with coopers Uxbridge to buying my own property. They are quick as possible as it can be and don’t delay things at all. Thank you very much for doing everything so quick. Rashminder kaurPositiveProfessionalism
Dear Rashminder, Thanks so much for taking the time to leave us a 5 star review, it's great to hear that the team did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleExcellent Estate Agents, Greg, who was dealing with our purchase, kept us informed as we progressed through each stage of the procedure. Any advice or query was dealt with promptly and efficiently, we would certainly recommend and use Coopers again.
Hi Edita, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
1/5
TrustpilotUnhelpful and Unprofessional
Unhelpful and Unprofessional, Avoid Cooper’s Lettings
1/5
TrustpilotExtremely unethical
Extremely unethical. They loot landlord's, please be warned before you let them let your property.
5/5
GoogleBrilliant, pleasant, smooth and simply amazing experience dealing with Coopers Uxbridge. highly recommended, absolute pleasure dealing with Greg specially that saved the deal!!. Very happy, well done guys!
Hi Yasir, thanks so much for taking the time to leave us a 5 star review, it's great to hear that Greg did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
5/5
GoogleWe sold through coopers and we had an amazing experience, Greg and Kayleigh we love you and could not have sold it without you. 10**********
Hi Hugo, thanks so much for taking the time to leave us a 5 star review, it's great to hear that both Greg and Kayleigh did such a good job for you, we wish you all the best for the future where we hope to work with you again. Thanks again, Coopers
1/5
TrustpilotA very poor estate agents
A very poor estate agents, Guido and Mark are very unprofessional
5/5
TrustpilotCherelle at Coopers Hillingdon
Dealing with Cherelle at Coopers in the Hillingdon office for our house sale has been a very positive experience. She is always friendly and helpful. Available to speak to when contacting and makes the process much easier.
5/5
TrustpilotCherelle at Coopers Hillingdon
Dealing with Cherelle at Coopers in the Hillingdon office for our house sale has been a very positive experience. She is always friendly and helpful. Available to speak to when contacting and makes the process much easier.
5/5
TrustpilotProperty rent and management
I have moved to Coopers to rent and manage the property, as I need reliable partner to keep the property up and running. So far, very happy with the service and proactivity showed (particularly with agent TW). thanks!
5/5
GoogleI have to say the guys at Coopers have been amazing. I buy between 5-10 houses a month all over London and I can hands down say that these are the best in the area they operate in. They always delivered what they say they would and really knowable. Great experience. Keep up the good workPositiveProfessionalism
5/5
TrustpilotDealing with Ella really made the…
Dealing with Ella really made the process simple.
1/5
TrustpilotCoopers Residential Ltd not Tenant Focus
! Apologise for long reading but I think is worth it so other tenants won`t face the same experience. !
5/5
FacebookGreg in Ruislip couldn’t have been more helpful throughout the whole experience of working with Coopers to sell my home. He was calm, polite, knowledgable and really helped to make me and my family feel more comfortable with the whole thing, I’m so glad we chose Coopers.
1/5
GoogleStaff we're incredibly negligent, ended up sharing my personal data with people they had no right to share with. Was unable to reply to emails in an orderly fashion and still waiting on someone from complaints to even contact me back.
1/5
FacebookAppalling after care service, too many to mention, still waiting for the return of our deposit, been 11 days since we handed back the keys, and we get a response of "will return deposit in due course" Its our money, disgusting
5/5
TrustpilotGood service
5/5
TrustpilotThank you cherelle
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Coopers Residential Uxbridge hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hillingdon.
