Trusted Agent profile · Highgate

Benham and Reeves Highgate reviews

4.5

★★★★★ Excellent

509 reviews across 2 platforms

38 Highgate High Street, N6 5JG

Part of Benham and Reeves, see every office.

Benham and Reeves's office in Highgate, at 38 Highgate High Street, is rated 4.5 out of 5 across 509 reviews on two platforms, including 109 Google reviews rated 4.7.

4.7 / 5

109

Reviews on Google

This office

400

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Highgate office, from every platform, shown as written. First names only.

5/5

Trustpilot

Just renewed my contact with Benham &…

Just renewed my contact with Benham & Reeves. Many thanks to Jeff and Maria for negotiating the new contract and handle on the document work. Very smooth renewal process.I would also like to thank Francesca in helping to fix the leak issue in the flat.

K · 27 February 2024

Agent replied · 28 February 2024

Hi Mr Wong, thanks very much for your kind feedback here, we appreciate it and are very pleased to hear you have had such a great lettings and management service experience with us again. - Ruth, B&R

5/5

Google

Ivan and Silvana were great help with my ongoing tenancy with my landlord. Thank you.

Derek · 29 May 2025

Agent replied · 13 April 2026

Hi Derek, we are thrilled to hear you are a happy landlord and that our Highgate lettings team are a great help in providing the service you expect from a local agent. Thank you very much for your continued custom. - Emily, B&R

5/5

Trustpilot

Very quick response rate

Very quick response rate, and very helpful with any questions and concerns

Anna · 14 August 2026

Agent replied · 25 September 2026

Hi Anna, thanks for sharing a five star rating here for the service you are receiving from Kayleigh in our London property management team, its really good to hear you feel so well supported in your tenancy. - Ruth, B&R

5/5

Trustpilot

Quick service and quick to respond and…

Quick service and quick to respond and quick to reolve a problem

Gerard · 13 August 2026

Agent replied · 25 September 2026

Thanks Gerard, we're glad we've been responsive and quick in our service back to you. Thanks for sharing a five star rating here, its appreciated. - Ruth, B&R

5/5

Trustpilot

Mr Di Gong at Benham & Reeves has been…

Mr Di Gong at Benham & Reeves has been extremely helpful and understanding. He is the hardest working person that I known in the entire UK, he replied to all my emails and text at astonishing speed and even works on Sunday . He is the best letting agent that I have come acrossed and will refer to all my friends( and anyone ) . I am so glad that my property is under his care, thank you !

Abingdon · 23 October 2024

Agent replied · 26 October 2024

Hi Abingdon, we are thrilled to hear you are having such a great experience as a landlord of Benham and Reeves. Di and the team really appreciate your kind acknowledgement of their professional care and we will be happy to look after anyone you recommend. Thanks again for your custom, and for sharing a five star rating here.- Emily, B&R

5/5

Google

Kyle was fantastic to work with! Highly recommend

Karen · 29 July 2025

Agent replied · 27 September 2025

Hi Karen, thanks very much for sharing a five star rating here for Kyle and his lettings expertise. We appreciate it. - Ruth, B&R

5/5

Google

We dealt with Eren from Benhams Highgate branch, who showed us properties and helped us secure a new place. He’s been extremely genuine, friendly and helpful. We always felt at ease and assured during the process, and he addressed all of our queries and concerns in a very responsive manner. I’d thoroughly recommend him if you are in search of a property in the area.PositiveResponsiveness, Quality, Professionalism, Value

Sai · 23 October 2021

Agent replied · 24 February 2024

Thank you for your five star rating Sai and for your highly positive comments about our Highgate estate agents. We're thrilled to hear that we were responsive and attentive at every point of the property process. Thanks! best regards, Emily Taylor, B&R

5/5

Trustpilot

Many thanks to Abbas Efir!

Abbas Efir is my property manager and he has been doing a great job, he’s always very responsive and super kindThanks for all your help Abbas you’re the best!

Giulia · 17 October 2024

Agent replied · 26 October 2024

Hi Giulia, thank you for sharing a five star rating here. We are thrilled to hear you are having such a great service experience from Abbas in our property management team. Thanks for your custom.- Ruth, B&R

5/5

Trustpilot

immense gratitude

I cannot begin to express my gratitude to Rahim for his support, help, guidance, empathy and compassion in anabling us to find the best home. His support went above and beyond a transaction and he was there every step of the way, no question was a silly one and no request was a big deal, this enabled a calm, peaceful and successful process and move in and we can’t be grateful enough. He was most professional and extremely kind. Thank you so much.

Munira · 31 August 2024

Agent replied · 26 October 2024

Hi Munira, its great to hear you've had such a great lettings experience from Benham and Reeves and that Rahim went the extra mile. We're glad you've benefited from his expertise and professionalism. Thanks for your custom.- Ruth, B&R

5/5

Trustpilot

Yoshi Tsuji and his team are great to…

Yoshi Tsuji and his team are great to work with. Always provide high quality support and introduce professional clients to us. It has been a pleasant experience working with Yoshi.

Yien · 26 September 2024

Agent replied · 26 October 2024

Thank you very much for sharing a five star rating here and for telling us about your service experience with Mr Tsuji, our Japan Desk Manager. We are very glad you have had such a good experience and found the lettings process to be professional. Thank you for your custom.- Ruth, B&R

5/5

Trustpilot

Great Letting Agents

Benham & Reeves are great at what they do, the staff are efficient and friendly who made the whole process of getting new tenants easy, a pleasure to deal with them - particularly Rahim Velji who was our letting agent

Toulous · 26 March 2024

Agent replied · 8 April 2024

Hi Toulous, we appreciate you sharing a five star rating and are very pleased to hear you've had a efficient and friendly service experience from Rahim and our Colindale lettings team. Thank you for your continued custom.- Ruth, B&R

5/5

Trustpilot

Bengam &Reeves ,very helpful and professional people

Bengam &Reeves is a very serious company! And very very helpful! Rubel is very friendly and he helped me with all I need to know and do . I recommend this company as they are very professional people

Oana · 3 May 2024

Agent replied · 19 June 2024

Hi Oana, its great to hear you've had such a positive experience with our lettings service in Kensington and we appreciate you recommending us, thank you for your custom.- Ruth, B&R

5/5

Trustpilot

Kyle and Veronica were really nice and…

Kyle and Veronica were really nice and supportive, they do provide us with useful information and we are happy with the great living experience.

Jiahui · 15 December 2024

Agent replied · 26 December 2024

Hi Jiahui, we're pleased to hear you've had such a positive renting experience with Benham and Reeves and are glad you've benefited from Kyle and Veronica's collective expertise. Thanks for your custom.- Ruth, B&R

5/5

Google

I recently worked with Ivan and Thuraya at Benham & Reeves - Highgate on the rental of a house. They were both incredibly helpful, supportive and responsive. It made the whole process, quick, straightforward and really a pleasure. I would recommend Benham & Reeves without hesitation and would look forward to working with them again in the future. Many thanks Ivan and Thuraya!PositiveResponsiveness, Quality, Professionalism, Value

Polly · 23 October 2021

Agent replied · 24 February 2024

Thank you Polly, your positive review means a great deal to our Highgate lettings team and we are really thrilled that you've had such a great service experience. Best regards, Emily Taylor, B&R

5/5

Trustpilot

My interactions with Benham and Reeves…

My interactions with Benham and Reeves as managing agent of the property I've been renting for years has always been positive. My property manager Abbas Effir is diligent and follows up regularly, keeping the processes always running smoothly. Grateful to be working with a strong team at B&R.

Claudia · 27 March 2025

1/5

Trustpilot

Worse management ever

The worst in the world renting experience

Vladislava · 19 August 2026

Agent replied · 25 September 2026

Hi Vladislava, I believe our property management and lettings teams have been in dialogue with you regarding the points you've raised. Hopefully a satisfactory outcome will happen when the other matters that we cannot get into on a public platform are resolved. - Emily, B&R

5/5

Google

Outstanding advice ,support and help from Ivan, as always. Excellent.

Simon · 22 July 2026

Agent replied · 22 August 2026

Hi Simon, thank you for your kind service feedback which Ivan from our Highgate lettings team is very pleased to see shared here. We appreciate your acknowledgement of the professional advice being provided here. Thank you for your continued custom. - Emily, B&R

5/5

Trustpilot

My experience with Francesca Moralis…

My experience with Francesca Moralis was outstanding. She was professional and responsive, swiftly securing reliable tenants for my property. The entire process was seamless and stress-free. I highly recommend her services.

Munera · 4 August 2024

Agent replied · 24 August 2024

Hi Munera, thank you very much for your lovely service feedback, we're pleased to hear you've had such a great experience as a landlord with Benham and Reeves. We appreciate your custom.- Ruth, B&R

5/5

Trustpilot

Fast and communicative in a scenario…

Fast and communicative in a scenario with lots of moving parts!

Ro · 15 July 2026

Agent replied · 25 September 2026

Hi Ro, its great to hear you've had a good service experience with Benham and Reeves. We are well used to working fast pace with lots of moving parts and are glad you've benefited from our expertise! Thanks for your custom. - Ruth, B&R

5/5

Trustpilot

immense gratitude

I cannot begin to express my gratitude to Rahim for his support, help, guidance, empathy and compassion in anabling us to find the best home for myself and my daughter. His support went above and beyond a transaction and he was there every step of the way, nothing question was a sill one and no request was a big deal, this enabled a calm, peaceful and successful process and move in and we can’t be grateful enough. He was most professional and extremely kind. Thank you so much.

Munira · 16 July 2024

Agent replied · 24 August 2024

5/5

Trustpilot

Ivan and team are always very…

Ivan and team are always very professional and available when help is needed with our long term lets.I would have no hesitation in recommending them as letting agents.

Lorraine · 16 September 2024

Agent replied · 26 October 2024

Hi Lorraine, its great to hear you are finding the London lettings and property managment service provided by Ivan and the team professional and efficient. We are very grateful for this feedback and for you sharing a five star rating here. Thank you for your continued custom with us.- Ruth, B&R

5/5

Google

Exceptional service provided by Raj who who was very helpful and kept in touch throughout the process. If he missed a call he would always return it and communication was brilliant. Anne also provided us with the information that was needed to complete. All in all a great experience and would highly recommend.

Miss · 13 July 2025

Agent replied · 13 April 2026

Hi Miss Rokadia, thank you for your lovely feedback, we are very pleased to hear you've such a positive experience with our lettings team. Thanks for your custom. - Ruth, B&R

5/5

Trustpilot

Thank you Denisa for your excellent service!

We would like to thank Denisa for her high efficient service for the maintenance of the flat. We moved in since 2019, whenever needed, we always can get professional help in time. She and her team is the good reason to keep us renewing our lease year by year. We really appreciate it.Thank you Denisa!

Z · 16 December 2022

Agent replied · 21 February 2024

Thank you very much for your very kind words about Denisa and our property management service. We are thrilled to hear you value the service, this is wonderful to hear.- Emily, B&R

5/5

Trustpilot

Mawaddah

I would like to thank Di who has been looking after us for the last few years as a tenant, i am always able to rely on him on every thing such understanding honest and straightforward and of course i cant forget to thank Jade as well many respect to both of you.

Ma · 20 February 2023

Agent replied · 21 February 2024

Thank you Mawaddah, its very kind of you to take the time to appreciate Di and Jade at our Hyde Park lettings branch. They are thrilled to see your lovely comment and five star rating.- Emily, B&R

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Benham and Reeves Highgate

How many reviews does Benham and Reeves Highgate have?

Benham and Reeves's Highgate office has 509 reviews across two platforms: 109 on Google, 400 on Trustpilot (across the whole business).

What is Benham and Reeves Highgate's rating?

Benham and Reeves Highgate is rated 4.5 out of 5 across all 509 reviews, and 4.7 out of 5 on Google from 109 reviews.

Where is Benham and Reeves's Highgate office?

Benham and Reeves Highgate, 38 Highgate High Street, N6 5JG.

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