Trusted Agent profile · Highgate

Benham and Reeves Highgate reviews

4.6

★★★★★ Excellent

517 reviews across 2 platforms

38 Highgate High Street, N6 5JG

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Benham and Reeves's office in Highgate, at 38 Highgate High Street, is rated 4.6 out of 5 across 517 reviews on two platforms, including 109 Google reviews rated 4.7.

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4.7 / 5

109

Reviews on Google

This office

Trustpilot logo

408

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Highgate office, from every platform, shown as written. First names only.

5/5

Trustpilot

Compliment to Kayleigh Weston

I would like to send a compliment to Kayleigh Weston of Benham & Reeves, for her professionalism and dedication to providing timely response, and actions, from the moment when she took over as the main point of contact for our account.

A · 3 June 2024

Agent replied · 19 June 2024

Hi, thank you for sharing a five star rating here, we are very appreciative of your kind feedback and Kayleigh is pleased to hear you are benefiting from her property management specialism and very happy with the service. Thanks for your continued custom with Benham and Reeves.- David M, B&R

5/5

Google

Abbas is very helpful, efficient and provide prompt service. Really appreciate his effort. He is really worth to have 5 stars.

C · 24 February 2022

Agent replied · 24 February 2024

Thank you for your five star rating. We're very pleased to know that you find our property management service in Highgate so helpful and efficient, this is wonderful feedback! best regards, Emily Taylor, B&R

5/5

Trustpilot

Excellent service

Benham & Reeves has been doing an excellent service in managing our properties for almost a decade.They are very professional in their approach and till date we have been having a pleasant experience.Kudos to them.

GIRIS · 12 September 2024

Agent replied · 26 October 2024

Hi GIRIS, we are very appreciative of your custom and for sharing your kind feedback and five star rating here. Thank you for trusting us as your professional London Estate Agent. We value your trust in us.- Ruth, B&R

5/5

Trustpilot

N & T Grossi, Benham& Reeves, Beaufort Park

25 Nov 23: just sold my flat in Beaufort Park. Live overseas. Nick & Thomas Grossi (and staff in office) did a superb job of getting it sold. Kept me in the loop, rapid response to queries, liaised with my solicitor and purchasers solicitor at all times. Faultless. Highly recommended

Ian · 25 November 2023

Agent replied · 21 February 2024

Hi Ian, we're pleased to hear you've found the property sales service from Nick and Tom "faultless". This is great to hear and makes us feel very satisfied knowing we are hitting our own high standards. We appreciate your custom.- Emily, B&R

5/5

Trustpilot

property manager Kayleigh

My property manager Kayleigh at Beaufort park is very professional and extremely helpful. I had a few annoyances at my flat when first moving in - she handled everything swiftly and kept me in the loop at all times. Her communication skills are fantastic. Very happy to have her as my property manager.

Sammy · 22 August 2023

Agent replied · 21 February 2024

Hi Sammy, thanks very much for sharing a five star rating here for the property management service you have received from Kayleigh, we appreciate it.- Emily, B&R

5/5

Google

Efficient advice and speedy admin; thank you lettings expert Ivan Hrissimov.

Catherine · 13 July 2025

Agent replied · 13 April 2026

Hi Catherine, we're very pleased to hear you've found the service provided by Ivan and our Highgate lettings team speedy and efficient with regards to your letting. Thanks very much for this lovely feedback and your custom. - Ruth, B&R

5/5

Trustpilot

This is the best agent in the area

This is the best agent in the area. We have been landlords here for 10 years. They really take care about getting you high quality tenants not just anyone to get it rented quickly. Invaluable quality.

Olga · 7 August 2024

Agent replied · 24 August 2024

Hi Olga, we are really pleased to hear that as a long-term landlord with Benham and Reeves, you continue to receive a great service from our lettings and management teams. We will work hard to ensure that we continue to attract the best quality tenants for you. Thank you for your custom.- Emily, B&R

5/5

Google

The best in the business. No drama, efficient and easy to deal with.

Noel · 13 June 2025

Agent replied · 13 April 2026

Hi Noel, it's great to here our Highgate estate agents are the best in the business! Thanks very much for your custom. - Ruth, B&R

5/5

Trustpilot

Dinesh was really helpful and the…

Dinesh was really helpful and the communication was great throughout the entire process.

KG · 12 November 2022

Agent replied · 21 February 2024

Thank you very much for your five star rating. We're pleased to hear that you've had a great service experience from Dinesh in our SE London sales team. - Emily, B&R

5/5

Google

Ivan and Silvana are great.

Andrew · 28 August 2025

Agent replied · 27 September 2025

Hi Andrew, we're pleased to see your kind feedback shared here with a five star rating. Ivan and Silvana are glad to be of service. Thanks for your custom. - Ruth, B&R

5/5

Trustpilot

Smooth process

Jomar is pretty nice.And he got Smooth process; good service; high efficiency

Haojin · 17 November 2022

Agent replied · 21 February 2024

Hi Haojin, thank you for telling us you've had such a great lettings experience with us, Jomar and our Canary Wharf branch are very pleased to hear this. Thank you for the five star rating too, it's appreciated.- Emily, B&R

5/5

Trustpilot

Moving out

Kayleigh Weston (MARLA) and Raj were helpful for arranging my checkout.

Rainbow · 21 December 2022

Agent replied · 21 February 2024

Thanks very much for sharing a five star rating here, Kayleigh in our property management team is very pleased to hear you've had a good service experience with us, this is encouraging feedback.- Emily, B&R

5/5

Trustpilot

My experience with Benham & Reeves in…

My experience with Benham & Reeves in both renting and purchasing a property is superb. The agents are very helpful, professional and responsive giving useful advice fit for our needs and follow up our requests promptly. Highly recommended.

May · 31 May 2024

Agent replied · 19 June 2024

Thank you May, it's great to hear are met your service expectations and were able assist you with buying and letting a property. We are glad you have benefited from our expertise. Thanks for sharing a five star rating here, we appreciate your custom.- Ruth, B&R

5/5

Trustpilot

Prompt and efficient service to matters relate to letting and tenancy

Prompt and efficient service for rental, dealing with mates affecting the tenants and flat that need rectification. Timely repairs and replacement of furnitures etc .

FOOK · 3 December 2024

Agent replied · 26 December 2024

Hi Fook Kow, many thanks for your kind feedback here, we're very pleased to hear you are finding the lettings and property management service prompt and efficient, thank you for your custom.- Ruth, B&R

5/5

Google

Ivan and the team are helpful, transparent and great to deal with. We have used them for years and would really recommend them.PositiveResponsiveness

Anna · 23 October 2020

Agent replied · 24 February 2024

Hi Anna, thanks very much for your positive feedback, we really appreciate it. Its encouraging for us to know that you felt safe in our hands and that you will recommend us. Kind regards, Emily Taylor, B&R

5/5

Google

Have a long term relationship with the B&R team who provide a full “concierge” service. Not cheap but provide value for money.

C · 4 January 2025

Agent replied · 8 January 2025

Hi C, thank you for sharing a five star rating here and your long-term custom with Benham and Reeves in Highgate. We do value your feedback and are glad to hear that our full range of services are serving you well. - Emily, B&R

5/5

Trustpilot

Bravo Abbas - and Thank You!

This rating relates to my experience and cooperation with Mr. Abbas Efir. Abbas takes care of my property issues as if they were his own. He proactively spots and resolves problems. His knowledge is thorough and help - invaluable. Thank you!

Olga · 13 February 2024

Agent replied · 21 February 2024

Thank you Olga, we are very appreciative of you recognising Abbas for his property management skills and knowledge. We know how important this is for landlords and tenants and are glad you are benefiting from his invaluable help. Thank you for your continued custom.- Emily, B&R

5/5

Trustpilot

customer from oversea,thanks for Dele Lawal

As a customer from oversea,there were loads of difficulties to overcome. And I am really really thankful of Dele Lawal. Thanks for your help.

Youqian · 28 November 2024

Agent replied · 26 December 2024

Hi Yougian, we're very glad to hear you've felt well looked after by Dele and that you've been abe to benefit from his lettings expertise. We appreciate you taking the time to give feedback and for sharing a five star rating here, thank you.- Ruth, B&R

5/5

Trustpilot

Chris is very great!

Chris is very knowledgeable, helpful and really knows his stuff! Wouldn't hesitate to recommend to anyone.

HFW · 13 December 2021

Agent replied · 21 February 2024

Thanks very much for your service review, Chris was very pleased to hear you have benefitted from his 20+ years of property sales expertise. He is the 'go-to' for many of our Hampstead and Highgate clients so its great to know you have found his knowledge so helpful too. - Emily, B&R

5/5

Trustpilot

Dele Lawal from B & R has served with a…

Dele Lawal from B & R has served with a very professional service with the old tenant moving out and the new tenant moving in on the same day. This has given me very deep impression.

Jun · 5 May 2024

Agent replied · 19 June 2024

Hi Jun, so glad you have benefited from our good tenancy turn around which Dele has overseen for you. We are glad our lettings systems are working well for you and appreciate you leaving a five star rating here, thank you.-Ruth, B&R

5/5

Trustpilot

Francesca Sapiano did a terrible job as…

Francesca Sapiano did a terrible job as a property manager. If you are going to deal with Benham and Reeves just make sure Francesca isn’t your property manage. My new property manager did a great job. 6 march 2024

Chris · 6 March 2024

Agent replied · 19 June 2024

Hi Chris, we appreciate your custom and listened to your concerns back at the time you mentioned to us and I can see we switched you to a different property manager which I hope is working well for you now.- Emily, B&R

5/5

Trustpilot

Exemplary Service from Bentham & Reeves to manage…

We have used Bentham & Reeves to manage a flat we rent out for c15 years. The service we have received in this time has consistently been excellent whether finding tenants, suggesting pricing, dealing with repairs, financial information and statements - on all aspects of our relationship. The information flow has been exemplary with prompt action, feedback and a proactive approach.

RonaC · 11 April 2022

Agent replied · 21 February 2024

Thank you RonaC for sharing your five star rating here and telling us how happy you've been with our letting & property management service over the last 15 years. We are thrilled to hear you find the service so prompt & exemplary, we are all very encouraged by this. - David M, B&R

5/5

Trustpilot

Fantastic service

Fantastic service! Tanya and the team have alsways been friendly and very helpful

Elson · 31 March 2022

Agent replied · 21 February 2024

Thanks very much Elson, we really appreciate your positive feedback and five star rating here. Great to know Tanya is doing a good job with managing the property.- David M. B&R

5/5

Google

Great experience since 2012 -timely and pro-active.

Alpesh · 13 June 2025

Agent replied · 13 April 2026

Hi Alpesh, we are honoured to have your trust for this past twelve years as your Highgate letting agent and are thrilled to hear the service is timely and our team is pro-active, this is what we strive to achieve. Thanks for your continued custom with Benham and Reeves. - Emily, B&R

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