Trusted Agent profile · Highgate
★★★★★
520 reviews across 2 platforms
38 Highgate High Street, N6 5JG
Part of Benham and Reeves, see every office.
Benham and Reeves's office in Highgate, at 38 Highgate High Street, is rated 4.6 out of 5 across 520 reviews on two platforms, including 109 Google reviews rated 4.7.
Every review we hold for the Highgate office, from every platform, shown as written. First names only.
5/5
GoogleAbbas Efir is great and helps my wife a lot on property management!!!PositiveResponsiveness, Professionalism
Thank you for rating our property management service in Highgate with five stars, we are really glad you are getting the good service you expect, this is great to hear and its our pleasure to help you. best regards, Emily Taylor, B&R
5/5
TrustpilotReview - Service
I have been dealing with Kayleigh for a while now and she always delivers excellent service - she is thorough and actions all our requirements quickly
Hi Glenn, thank you for your kind feedback about the property management service you've been having from Kayleigh, we are thrilled to hear everything is going well for you and appreciate your custom.- Ruth, B&R
5/5
Trustpilotswift and professional tenant support
Rahim and Anne from B & R provided swift and professional service in renewing our tenancy, handling our queries and concerns promptly. We're so delighted to have them helping us
Hi Vic, we're thrilled to hear you've been delighted with the lettings experience and assistance provided by Rahim and Anne. It is a pleasure to be of service to you and we appreciate you sharing a five star rating here.- Ruth, B&R
5/5
TrustpilotThey are super helpful and cooperative
They are super helpful and cooperative, especially Kyle and Veronica.
5/5
TrustpilotVery good experience
Very good experience, Rahim did great job and helped me renewing my tenancy. They use the help of a platform called Goodlord so everything can be electrically done.
Hi Mr Huang, we're glad our staff are helping you and meeting your service expectations and its good to know our digital system is also serving you well. Thank you for leaving a five star rating here, Rahim is pleased to see this and your kind comments. - Ruth, B&R
5/5
TrustpilotGreat help in negotiation
Lisa Jane was of great help in helping me negotiate with the landlords. Highly recommend!
Thank you Rony for rating our Knightsbridge lettings agency with five stars and the service you have received from Lisa-Jane who runs the branch. We're very pleased to hear this and wish you well with your tenancy. Kind regards, Emily, B&R
5/5
TrustpilotGreat Service
I feel very happy with the service provided, personnel were very attentive to my needs and responded in a timely way. The apartment is as expected and everything flowed very well during my arrival.Thank you
Hi Monica, great to hear you've had such a great service experience renting a property with Benham and Reeves, we appreciate your five star rating.- Emily, B&R
5/5
GoogleI recommend Benham & Reeves. The communication was very good from both Ivan and Silvana. The process from visiting the apartment until the final steps of renting were very straightforward and quick. I hope this continue for our whole tenancy.
Hi Marian, thanks very much for sharing a five star rating here. Ivan and Silvana are very pleased to hear you've felt well supported in your property search and were glad to help you secure the right home. - Emily, B&R
5/5
TrustpilotThomas Grossi at Benham and Reeves…
Thomas Grossi at Benham and Reeves dealt with our flat sale and was excellent. He consistently worked hard from initial viewings to making sure the sale completed which was often a challenge. He was always contactable and we genuinely believe the service we received could not have been any better were we selling a much more expensive property. Thank you!
Hi Lorraine, we are thrilled you had such a positive experience with our Sales team, thank you very much for taking the time to leave feedback and for rating us 5 stars.best regards, Emily, B&R
5/5
GoogleVery professional from our first interaction with Ivan (the agent) to all staff supporting our move into the apartment - Madhav, Ionut, Silvana. Thank you! Definitely recommend Benham & Reeves.
Hi JY, we appreciate you sharing a five star rating and are very pleased to hear you've had a great service experience from our lettings and property management team, this is great to hear. - Emily B&R
3/5
TrustpilotWas very time consuming and back and…
Was very time consuming and back and for the process of getting into the apartment
Hi Julian, we're sorry if we fell short of your service expectations. We would like to understand your experience better, can you please drop an email to complaints@benhams.com so we can look into this.- Emily, B&R
5/5
TrustpilotGenerally the company has been very…
Generally the company has been very good, but I would particularly like to mention Abbas Efir, who I have dealt with over many years. He has always been extremely helpful and courteous and very efficient at sorting out any queries I may have.
Hi Ruth, thank you for this wonderfully positive review. Abbas and the property management team are very pleased to see this. Courtesy is important to us as well as meeting service expectations, so thank you for mentioning here.- Emily, B&R
5/5
TrustpilotThe lettings agent I dealt with was…
The lettings agent I dealt with was very personable, listened to my requirements and never tried to ‘sell’ to me what I needed but instead allowed me to lead on what I was looking for. The process from start to end was very straightforward.
Hi Damian, thanks very much for this positive feedback and we're very glad to hear you got the service you expected from us which is great to hear.- Emily, B&R
5/5
TrustpilotWesley & Fiona are true professionals
Wesley & Fiona are true professionals. Great experience from start to finish. High quality property inventory and all admin smooth. Best Bill
Hi Bill, many thanks for your kind service feedback which Wesley and Fiona in our lettings team are very pleased to see here along with your five star rating. We're glad everything has worked out well for you and wish you a happy tenancy. - Ruth, B&R
5/5
GoogleExcellent service by Ivan Hrissimov - he always goes above and beyond in the years I have had the pleasure of dealing with him. Prompt, full of initiative and professional - he is a credit to the Lettings team at Benham & Reeves Highgate.
Thank you Li, very kind of you to share a five star rating here and for your lovely feedback which Ivan and the team are thrilled to see. Thanks very much for your trust in us. - Emily, B&R
5/5
Trustpilot5 stars for Mr.Rahim he did incredibly…
5 stars for Mr.Rahim he did incredibly great from start to end.
Hi Mir, many thanks for your kind comments about the service you've had from Rahim at our Colindale branch, this is appreciated. Thanks for your custom.- Ruth, B&R
4/5
TrustpilotAbbas is always there to attend to…
Abbas is always there to attend to needs when they arise.
Thank you for your valued feedback telling us your property manager is reliable and responsive, we are pleased to hear this. Kind regards, Emily Taylor, B&R
5/5
TrustpilotQuick and straightforward communication
Very smooth communication and quick proccess for our rental agreement managed by B&R. From the initial visit with Ivan to the final steps getting the keys, no issues whatsoever. Hope this relationship remains strong for our whole tenancy.
HI JR, thanks very much for your kind feedback here which Ivan is thrilled to see. We are glad the lettings service has met your expectations and we wish you well.- Emily, B&R
5/5
TrustpilotEfficiency
My previous tenant has completed their contract in May and your staff were so good in finding a new tenant immediately so that there is no gap between two tenants. I highly appreciate their effort and efficiency on this issue.
Thank you David, we are glad to hear you've found our lettings service so efficient and we appreciate the five star rating.- Emily, B&R
5/5
TrustpilotThanks Kayleigh Weston (MARLA)
Dear Benham & Reeves Team specially Ms. Kayleigh Weston (MARLA) for your continuous & timely support. We always appreciate your efforts in maintaining our property.Best RegardsDr. Abdulmajeed Ali Ahmed Alawadhi
Thank you very much Dr Alawadhi, we appreciate you leaving your kind service feedback here for Kayleigh in our property management team. We appreciate your custom and are pleased to hear you are receiving a great service.- Emily, B&R
5/5
TrustpilotAll queries answered in a timely…
All queries answered in a timely fashion pleasure doing business with them
Hi, many thanks for sharing a five star rating here, we are very pleased to hear you've had a great service experience with Benham and Reeves. Thanks for your custom.- Ruth, B&R
5/5
TrustpilotB&R is a very professional agency that…
B&R is a very professional agency that help me lot.Especially for abroad guest,It is worthy to choose.
Hi Vincent, thank you for sharing a five star rating here, we are thrilled to hear you have had such a great service experience with Benham and Reeves. We appreciate your custom.- Ruth, B&R
5/5
GoogleMr. Abbas Efir (Benham & Reeves) has provided me with excellent service. He is polite and prompt in his replies. I have also found him to be very efficient. He is an asset for Benham & Reeves Lettings. This post is made on behalf of Dr. J L Da Cotsa
Thank you Dr Da Costa, we really appreciate you taking the time to tell us that you find our Highgate lettings & property management service excellent, this is great to hear. best regards, Emily Taylor, B&R
5/5
TrustpilotExcellent agency from start to finish
Excellent agency from start to finish. Addressing issues with the property on time and efficiently! Especially, our property manager, Ms K. Weston, is on the ball with literally every maintenance concern, very approachable and lively! Highly recommending this agency!
Hi Lila, we really appreciate the lovey feedback about the property management service you've been receiving. Kayleigh is thrilled to see this and your five star rating. Thank you!- Emily, B&R
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