Romans High Wycombe reviews

★★★★★ 5/5

Trustpilot

Best property manager!

Always so please with the communication and action of Kimberley Garcia-Jones. For years now she’s helped me make sure my flat meets the needs and expectations of my tenants, despite living abroad. This is more of a review of her, and her consistently excellent work! 😁

Tom · 3 September 2022

★★★★★ 5/5

Trustpilot

Brilliant service from the team

Brilliant service from the team Every thing you would expect from a professional estate agent Having a large database of potential buyers from not just the local area proved to be key in our sale

John · 19 August 2023

★★★★★ 5/5

Google

Dealt by Rebecca Watts. Very professional, always on time, always helped me getting the appointment booked . Helped me in searching according to my requirements. Really helpful staff & 👏 Rebecca

Ayesh · 4 May 2025

★★★★★ 5/5

Google

Very efficient, patient and friendly. Special mention to lewis lebb who worked overtime to show me the property and Stacey Cowap who guided me from start to finish. She always got back to me as soon as

TeQ · 18 June 2023

★★★★★ 5/5

Trustpilot

Romans - Tilehurst

Excellent help and support from Steve Chitty, Mark Porter and Nathan Poulter. Felt really secure in the knowledge that we had a team of very professional staff dealing with our issue. Particular Thanks for Nathan, who was always there to talk to and who always provided help support and advise at all times. Nathan showed a lot of patients and understanding of our issue and is a credit to Romans.

Mr · 20 May 2023

★★★★★ 4/5

Trustpilot

Good Service

I have always found the staff at Romans Bracknell to be very helpful and professional in their approach to their clients.

Jamie · 12 June 2024

★★★★★ 5/5

Trustpilot

An outstanding experience

An outstanding experience : we feel that at last we are in the hands of real professionals . Matthew Gullick instantly saw the features of the flat that made it special and gave excellent advice as to the photos to be taken and on price

Geoffrey · 13 September 2022

★★★★★ 5/5

Google

Amazing team at Romans Estate Agent High Wycombe. Having rented for 8 years from them I'm going back to rent another property. John and David at the high Wycombe branch have pulled out all the stops. Charlotte at head office has been amazing too all the emails and phone's calls. Would highly recommend this company and all its team. Michelle

Michelle · 19 June 2019

★★★★★ 5/5

Trustpilot

Donna- Marie Brant

I have been working with Donna recently on some maintenance issues at the flat I let out. I have been very impressed with her enthusiasm, professionalism and efficiency. She is always very friendly and cheerful which makes dealing with her a pleasure. Keep up the good work! :-)

Ingrid · 28 April 2022

★★★★★ 5/5

Trustpilot

This has one of the most warm agents in…

This has one of the most warm agents in Reading. I would like to specially highlight Nathan Poulter. As renting a house flat first time, he never frowned or shied away to explain intricacies and bridge the understanding. He is very kind, helpful, empathetic and genuine person.

Vaibhav · 9 June 2022

★★★★★ 5/5

Trustpilot

Jack was extremely professional

Jack was extremely professional, knowledgable, and his preparation was second to none

Mel · 19 January 2024

★★★★★ 4/5

Trustpilot

Romans

Anais payne has been a great help with helping me and my partner secure our flat. She's very quick to answer any questions we've had.We have been with romans since September last year, they have always been professional and helpful.

Nicola · 23 February 2023

★★★★★ 4/5

Trustpilot

Very good

Excellent experience except for the move manager or other managers will attend call only once if you make a hundred calls.

Vishnu · 31 May 2024

★★★★★ 5/5

Trustpilot

Very professional

Good, quick service from Saffron, she's a lovely cheerful, helpful person, always returned calls and did everything she could to resolve any questions.Good communication and swift email exchanges. No issues at at all with the lettings team. thank you!

Cristian · 23 March 2023

★★★★★ 5/5

Trustpilot

So pleased My Experience to have had Denise Hurn as…

So pleased to have had Denise Hurn as my property manager. Made everything easy flowing and simple.. I was very pleased with the way things where done over getting me a maintenance man so quickly and organised ... Very efficient.

Michael · 15 February 2023

★★★★★ 5/5

Google

I've always had great service from Romans. Stacey has managed my last 2 flats and has always been extremely reliable in terms of sorting out any problems I've had very quickly and I really appreciate this.

Steven · 18 June 2023

★★★★★ 5/5

Trustpilot

Great service from Chloe Chivakro

Great service from Chloe, she is very helpful, she provides timely and needed assistance and guidance.

Customer · 19 August 2024

★★★★★ 1/5

Trustpilot

Was considering transferring properties…

Was considering transferring properties at Romans. Not after dealing with the manager Charlotte. Nasty and clearly has a vendetta. Tried politely serving notice for a contract that runs out in January after dealing with a poor experience from her. Being told I can’t leave even through my contract runs out in January. Wouldn’t even bother.

Ainsley · 11 November 2020

★★★★★ 5/5

Trustpilot

Spoke to one of the agents Shannon Cox…

Spoke to one of the agents Shannon Cox ,have to express a very kind and understanding person well prepared and goes in detail to support the new landlord on the board always ready to help and work on a plan immediately thank you for arranging a new tenant.Gunjan.S

Gunjan · 7 March 2022

★★★★★ 5/5

Trustpilot

First experiences with Romans

Lloyd has taken us through the initial stages of getting our house to market with a positive, confident approach which has realistically emphasised the strong features of our house. He has been organised and diligent in arranging the paperwork, photographer and the initial listing.

Neera · 6 September 2022

★★★★★ 5/5

Trustpilot

HELPFUL AND EFFICIENT

The staff arranged a purchase and a let for me and were extremely helpful. My main contact for the let was Anais Payne​ who not only provided a very polite and efficient service, but helped greatly with my lack of understanding of use of todays technology.

JG · 8 June 2022

★★★★★ 1/5

Trustpilot

Romans are the worst letting agent in…

Romans are the worst letting agent in history. Please don't complain, because they won't listen, please don't complain, because they will not listen, please don't complain, because they do not care at all. This useless, child run, organisation needs a huge reality check plus, someone with balls to run it.

Dan · 1 November 2021

★★★★★ 5/5

Trustpilot

Had a viewing recently with Saffron

Had a viewing recently with Saffron, was great, all our questions were answered and the viewing was good

Max · 8 July 2024

★★★★★ 1/5

Trustpilot

Romans have let me down as a landlord…

Romans have let me down as a landlord and also my tenants. I needed to sell my rental property due to a change in my financial circumstances. I asked Romans to let my tenants know before they renewed for another year that I would sell after that year was up. This gave them over a year to find a new place which I thought was important as they have a small child. I told Romans if my tenants didn’t want to rent for another year I would just sell.Romans told me tenants were fine with this, wanted to renew but wanted a different contract with a different break structure. I agreed to this and suggested a one month notice for my tenants to give in case they found something, with me giving 3 months for their protection. I served notice on my tenants in Jan. I then spoke to them directly about the logistics for sale and found out Romans had not followed my wishes to let them know my plans. In fact, they had asked and the letting agent had told them I had no plans to sell. In addition Romans called my tenants to arrange end of tenancy checks before they even had notice issued - someone put it through the door a couple of hours later. I spoke to the lettings manager verbally in office and a week later via email with my concerns. To date I have no response so I’ve had to escalate further within Romans. Incredibly poor service which sadly has caused great stress. Funnily enough I am using a different Wokingham agent to sell my property who is restoring my faith and also being incredibly respectful to my tenants during this process.

Smith · 6 February 2022