Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a very positive experience buying my first house with JNP.
Lisa and Caroline were very professional, thorough and diligent, proactively liaising with all parties to ensure the deal came off successfully and managing any problems no matter how big or small.
As a first time buyer it was good to have people who knew their stuff and were patient in explaining details to me as required.
I wouldn't hesitate in purchasing a property from JNP again and when / if I ever need to sell my place I know who to call!
M · 13 July 2023
Agent replied · 23 May 2024
Thank you for your review - Lisa and Caroline will be delighted! We're so pleased that they were able to help you navigate your first house purchase and we wish you many happy memories in your new home.
★★★★★ 5/5
GoogleNaz is fantastic to work with.
As a first-time buyer, I really appreciated his patience, quick responses, clear communication, and guidance throughout the process.
Highly recommended!
Star · 1 November 2025
Agent replied · 4 November 2025
Thank you for your recommendation! Naz will be delighted that he was able to help guide you through the process of being a first time buyer!
★★★★★ 5/5
GoogleSold our house July 2024. The house was a tricky one to sell but Mat and his team were great. So pleased with their service. We were kept up to date with viewings and the outcomes of each. Finally sold and got a good market price.
Sarah · 25 March 2025
Agent replied · 27 March 2025
Thank you Sarah! We're so pleased that Mat and the team were able to help sell your house - communication between all parties is so important during the process. Thank you for choosing JNP 💛 …
★★★★★ 5/5
GoogleI couldn't have wished for a better service, I was selling a property for a probate sale and the whole team, Mat, Lisa, Naz, Caroline, Mitch and Martin were incredibly kind and empathetic. Their support made the whole process very smooth. 5 Stars is not enough!
Trevor · 16 March 2025
Agent replied · 22 September 2024
Thank you Trevor! This kind of glowing review truly makes our day! We're so glad that Mat, Lisa, Naz, Caroline, Mitch and Martin were able to help you through such a difficult and emotional sale. They'll be delighted with your review, thank you.
★★★★★ 5/5
GoogleRecently sold with JNP and had a very good experience. Special mentions to Mitchell and Naz, both went above and beyond to get a sale. Constantly checking in and giving information. They honesty and attention to details are second to none.
Matt · 16 July 2026
Agent replied · 15 July 2024
Thank you Matt! We're delighted that you returned to JNP to sell your property and that Mitchell and Naz provided 5⭐ service with their honesty and communication. Thank you for choosing JNP!
★★★★★ 5/5
GoogleI recently bought a property advertised by JNP. Lisa was our point of contact and honestly couldnt thank enough. She was soo lovely during the process. She always responded to emails and phone calls. I couldnt be happier with her service. Would 1000%% recommend. :)
Florent · 16 March 2025
Agent replied · 19 April 2024
Thank you Florent! Lisa loves matching the perfect home to our buyers and genuinely invests in the entire process. She'll be over the moon with your recommendation.
★★★★★ 5/5
GoogleWe have had a great experience with JNP, selling and buying a home through them. Lisa Smith was a fantastic agent to work with, great communication and a real drive to deal with any issues that came up during the transaction. Thank you JNP team!!
Katy · 16 March 2025
Agent replied · 14 August 2024
Thank you Katy! We're absolutely delighted that we were able to help you buy AND sell your homes! Lisa will be over the moon with your review.
★★★★★ 5/5
GoogleLisa was brilliant - her professionalism, persistence and empathy as well being a thoroughly lovely human being kept us smiling even when things were difficult. Thanks Lisa - you’re worth more than 5 stars, but 5 is the highest I’m allowed to give on Google!
Jo · 16 March 2025
Agent replied · 18 October 2024
Thank you Jo for this glowing review! Lisa will be over the moon with your words and we’re delighted that she made such a positive impact, she truly is a star!
★★★★★ 5/5
GoogleJust exchanged contracts on a property using JNP and they have been amazing, particularly Naz who showed us around the property! Great knowledge and really quick and efficient responses.
Izzy · 12 September 2025
Agent replied · 16 March 2026
Thank you Izzy! Congratulations on exchanging contracts 🎉 We’re so pleased to hear that the team, particularly Naz, have made the process such a positive experience for you. Wishing you all the best as you move into your new home! …
★★★★★ 5/5
TrustpilotI had a wonderful experience with Phil…
I had a wonderful experience with Phil from JNP estate agents in hazalmere He showed me several properties and was extremely knowledgeable, friendly, and professional throughout. What really impressed me was that he went out of his way to arrange and show me another property that I hadn’t even booked an appointment for, all to make sure I had the best options to consider. His extra effort and genuine care made the whole process much more enjoyable. I wouldn’t hesitate to recommend him to anyone looking for a property.
Sangita · 11 August 2025
Agent replied · 12 August 2025
Thank you for your lovely review Sangita! Phil will be over the moon that you have taken the time to leave a review. We're delighted that his knowledge and extra effort made so much difference on your property search. Do give him a call on 01494 716000 if he can be of any further help.
★★★★★ 5/5
GoogleSale of my property turned into a long and arduous process due to a third party. Lisa Smith was a constant source of support throughout, helping to get through the problems and difficulties ably assisted by Nathan. My thanks goes out to them both.
Ian · 16 March 2025
Agent replied · 14 August 2024
Thank you for your feedback Ian and for acknowledging Lisa and Nathan's hard work. Navigating challenges during a property sale can be tough, and we’re glad to hear that their support and assistance made a positive impact. They'll be delighted with your review.
★★★★★ 1/5
TrustpilotWhy Waste Peoples Time !!
I arranged to view Regent House, HP11 with Natalie Procter at your High Wycombe branch on Tuesday 29th July 2025 following an extensive search for a great rental property.
I explained to Natalie that I have lived in my current rental property for 12 years and I had not so good experiences over the time with estate agencies in my search to move out of London. I explained that I had turned up to viewings when several offers were already on the table basically wasting my time doing a viewing. She actually agreed with me and explained this is not how JNP worked which was a relief to hear and she confirmed she would call me if ANY offers were put forward as I did not want to waste my time travelling from East London to High Wycombe on a Saturday morning for a wasted journey.
I casually rung up today (Friday 01st August 2025) to enquire about the property and was told that they had already had 3 offers which had been forwarded onto the landlord.
WHY DO YOU WASTE PEOPLES TIME WHO ARE LOOKING INNOCENTLY, FINDING A PROPERTY BUT YOU WOULD LET ME WASTE TIME GOING TO VIEW A PROPERTY THAT IS ALREADY UNDER OFFER WITHOUT YOU CONTACTING ME TO SIMPLY UPDATE ME ?
Lloyd the lettings manager has just contacting me with dare I say a very blasé tone of the matter.
I firmly believe you need to look at your internal processes and if a member of staff promises they would do something ie communicate that they actually do so.
Chris · 1 August 2025
Agent replied · 6 August 2025
Thank you for taking the time to share your feedback Chris.
We're genuinely sorry to hear of your disappointment. It’s always our intention to provide clear, timely communication and to ensure that all applicants feel well-informed and respected throughout the process.
I understand that you have since spoken to Lloyd Buston, Lettings Manager, and I hope you feel assured that your concerns have been taken seriously and will be reviewed internally. We value the trust our clients and applicants place in us, and we continuously work to maintain high standards of service and transparency.
★★★★★ 5/5
GoogleBig thanks to JNP High Wycombe for completion of purchase of my property, especially Lisa Smith for for her assistance and help throughout the process. Easy and quick communication.
Max · 2 September 2025
Agent replied · 16 March 2026
Thank you Max! Lisa will be over the moon that she was able to help you with your purchase. Thank you for buying through JNP - do give the team a call on 01494 528000 if you need any further help.
★★★★★ 5/5
GoogleWe had Nathan who handled the sale of our house and help with negotiating on the house we wanted to buy. Ultimately we managed to get the house we want and sell ours for a fair price so thanks Nathan and the team
N · 16 March 2025
Agent replied · 14 August 2024
Thank you so much for your kind words! We're thrilled to hear that Nathan was able to help you sell your home and secure the house you wanted. It’s always our goal to ensure our clients feel supported throughout the entire process, and it’s … More
★★★★★ 5/5
GoogleNaz provided an excellent service throughout the entire process. He was professional, approachable, and always ready to help with any questions. He kept me updated regularly and made everything smooth and stress-free. I highly recommend Naz for his expertise and outstanding customer care.
D · 16 March 2025
Agent replied · 15 January 2025
Thank you for your fantastic feedback Denis! We’re so pleased that Naz provided excellent service. He'll be delighted that his professionalism, approachability and dedication to keeping you informed have been recognised. We’ll be sure to share your kind words with Naz. Thank you for choosing JNP!
★★★★★ 5/5
GoogleThanks to Lisa and all the sales progression team at JNP High Wycombe.
Great communication providing peace of mind throughout the process.
Sian · 22 October 2025
Agent replied · 6 August 2025
Thank you Sian! Lisa and the team will be delighted with your review. Communication is key throughout the sales process and we're so pleased that they were able to help.
★★★★★ 5/5
GoogleMartin Officer was super helpful with my needs in looking for a property as a first time buyer. He took the time to understand my requirements and printed me out relevant properties which were a match to what I was looking for.
Jessica · 13 March 2025
Agent replied · 14 March 2025
Thank you Jessica! Understand the needs of a buyer is so important and we're so pleased that Martin was able to find you properties that matched your needs. Do give him a call on 01494 528000 if he can be of any further help.
★★★★★ 5/5
GoogleJan has been amazing all through the sale of hillary Road
Ian · 24 January 2026
Agent replied · 1 February 2026
Thank you Ian! We're so pleased that Jan was able to help - thank you for choosing JNP ⭐
★★★★★ 5/5
GoogleThank you to Naz, Martin and Caroline for your support in progressing our purchase - lovely experience!
Michael · 29 November 2025
Agent replied · 2 December 2025
Thank you Michael! We're so pleased that Naz, Martin and Caroline have provided 5⭐ support in your purchase. Do give them a call on 01494 528000 if they can be of any further help.
★★★★★ 5/5
GoogleHad a really fantastic experience with this company so far - especially Naz Salauddin. …
Daniel · 16 December 2025
Agent replied · 26 November 2025
Thank you for your 5⭐ review Daniel! We're thrilled that your experience with Naz and the JNP team is so positive.
★★★★★ 5/5
GoogleNaz is a great asset to the team, when I couldn’t access my property as a landlord after hours, he agreed to meet me in his own time to pass the keys over to me so I could assess the condition of my property from a check out from an old …
Joseph · 30 September 2024
Agent replied · 27 May 2024
Thank you Joseph! We're so pleased that we've been able to help you as both a landlord and a vendor. Naz will be over the moon with your 5* review!
★★★★★ 5/5
GoogleI would thoroughly recommend JNP. Their professionalism, attention to detail, communication, and ensuring all questions were answered made the experience of buying my first property a delight. Especially Jan Chandler, who was amazing and an absolute pleasure to deal with.
Linda · 18 March 2025
Agent replied · 20 March 2025
Thank you Linda! Jan and the team will be thrilled will your review and we wish you much happiness in your first property 🏡 …
★★★★★ 5/5
GoogleThank you so much Lisa, Mitchell and Naz for such a great service and for always being there when I needed your advice. I am happy that I chose JNP Estate Agents as you were very helpful and lovely people.
Miss · 16 March 2025
Agent replied · 24 January 2025
Thank you Miss Lepeltier! Lisa, Mitchell and Naz will be delighted that they were able to help you and offer advice. Do give them a call on 01494 528000 if they can be of any further help.
★★★★★ 5/5
GoogleMartin did an amazing job! Very knowledgeable during the viewing and helped us with all the steps till the sale was done.
Highly recommended!
Jean-Marc · 29 September 2026
Agent replied · 30 September 2026
Thank you Jean-Marc! We're thrilled that Martin's local and industry knowledge helped you and he'll be over the moon with your recommendation.
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