Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a wonderful experience buying a house through JNP. Both Lisa and Caroline were wonderful supporting me through the entire process. They were very professional and helpful, answering my queries and dealing with my concerns. I would not hesitate to recommend JNP to buyers and sellers of properties.
S · 11 July 2025
Agent replied · 15 July 2025
Thank you so much for your lovely feedback! We’re thrilled to hear you had such a positive experience buying your home through JNP. Lisa and Caroline will be over the moon to know their support made such a difference. Thank you for your recommendation. We wish you many happy memories in your new home 💛 …
★★★★★ 5/5
GoogleThank you, Janet Chandler for all your help and support throughout our purchase.
This was a difficult and stressful transaction for us, but you were always there to guide us and respond promptly whenever we needed you. We really appreciated your time, patience and professionalism throughout the process.
Thank you again for everything. We are very grateful for your support and the excellent service you gave us.
Muhammad · 11 April 2026
Agent replied · 13 April 2026
Thank you Muhammad! We're so pleased that Jan's patience and professionalism helped during a difficult time. Jan will be over the moon that you have taken the time to leave a review, thank you.
★★★★★ 5/5
GoogleCaroline and Jan from the sales progression team at JNP worked amazingly to help me get my dream home! They were efficient, easy to get a hold of and professional. They made the entire process for me so easy and stress free and I can’t thank them enough. Thank you to Caroline, Jan and the team! :)
Joelle · 3 April 2025
Agent replied · 9 April 2025
Thank you so much for your review Joelle! We're thrilled to hear that Caroline and Jan were able to help you secure your dream home and helped make the process smooth and as stress free as possible. Their professionalism and genuine … More
★★★★★ 5/5
GoogleWe sold our rented property through JNP and Matt was our sales contact. He is very knowledgeable, prompt and proactive in answering all our queries and making sure that the deadlines were followed. He is very polite and also available all …
Tripti · 16 September 2025
Agent replied · 27 March 2025
Thank you so much Tripti! We're delighted to hear that Mat’s knowledge and dedication made your sales process as smooth and stress free as possible. It's great to know that he went the extra mile and we’ll be sure to pass on your appreciation to Mat and the sales progression team. Wishing you all the best in the future!
★★★★★ 5/5
GoogleI would highly recommend JNP, particularly Lisa, who has been exceptional in keeping us informed and proactively following up with all parties involved. Lisa went above and beyond to expedite the process, fully understanding my time …
Shymaa · 3 November 2025
Agent replied · 3 August 2026
Thank you Shymaa! Lisa will be so pleased you've taken the time to leave a 5⭐ review. Her tenacity with sales progression and understanding of each clients deadlines really does make a difference. Thank you for the recommendation and for choosing JNP.
★★★★★ 5/5
GoogleFor past year JNP have managed the rental of my property, the service is fantastic. I now have a need to sell the property, Nathan has been amazing throughout this process, handling the tenant for me and providing me with different options to ensure I get the best return on my investment. Would highly recommend Nathan and JNP.
Lauren · 16 March 2025
Agent replied · 12 October 2024
Thank you for your review Lauren! We're delighted that both the Lettings and Sales teams have been able to provide the fantastic 5* service our clients deserve. They will be thrilled with your recommendation.
★★★★★ 5/5
GoogleJNP have been excellent throughout the Purchase of our first property, a special thanks to Lisa & The team from Sales for her ongoing support over many months and dealing promptly and effectively as things arouse. Also a big Thankyou to …
Ben · 14 September 2025
Agent replied · 16 March 2026
Thank you Ben! We’re delighted to hear that Lisa, Martin and the rest of the team were able to support you through the purchase of your first property. We're so pleased that we could be part of the journey and wish you all the best as you settle into your new home! 🏡 …
★★★★★ 5/5
GoogleMatt is amazing, provided us with useful information about the area and the property we were purchasing. I have no doubts we will be contacting him in the future again as his knowledge is second to none.
Martin · 1 November 2025
Agent replied · 4 November 2025
Thank you Martin! Mat's knowledge regarding the properties he's selling and the area are exemplary and we're thrilled that he was able to help you.
★★★★★ 5/5
GoogleMy experience with buying a house with jnp was very satisfactory,, Lisa and her colleague Martin assisted me for my first time house purchase ,, they gave more than 100% to make this happen ,, I am very thankful to jnp and will surely recommend them to others
Davinder · 19 August 2026
Agent replied · 2 September 2026
Thank you for your review Davinder! Lisa and Martin will be delighted that they were able to help you with your first house purchase! Thank you for your recommendation and we wish you many happy times in your new home.
★★★★★ 5/5
GoogleCaroline, Lisa, Mitchell and the team at JNP High Wycombe have been polite, efficient and very friendly. They’ve gone above and beyond to support and guide us as FTBs and everyone has been lovely to deal with.
Chloe · 29 October 2025
Agent replied · 5 March 2026
Thank you Chloe! Being a first time buyer can be daunting so we're thrilled that Caroline, Lisa, Mitchell and the team have been able to guide you through the process 💛 …
★★★★★ 4/5
TrustpilotGrateful for the support
Lisa, Caroline, Nathan, Mat, Mitchell, Martin, Naz, Ashari, and Jan were an outstanding team, incredibly helpful, professional, and effective in selling our house. Their teamwork made the whole process smooth and successful, and we’re truly grateful for their support.
Nov · 30 September 2025
Agent replied · 8 October 2025
Thank you so much for your review - it just shows what a team effort selling a house is! Thank you for choosing JNP to sell your house 🏡
★★★★★ 5/5
GoogleWe had an amazing experience buying our first home thanks to Caroline & Jan. From start to finish they were friendly, professional, and incredibly helpful. They always kept us in the loop, answered all our (many) questions quickly and made …
Danielle · 16 September 2025
Agent replied · 8 May 2025
Thank you so much Danielle! We’re absolutely delighted to hear that Caroline and Jan made your home buying experience such a positive one. Buying your first home is such a big step and it’s great to know that their genuine care and support … More
★★★★★ 5/5
GoogleWe went to multiple different estate agents whilst searching for our dream home, and only until we came across Caroline, we finally found our perfect home. Caroline was absolutely amazing throughout and really listened to what we were …
Francesca · 30 September 2025
Agent replied · 30 September 2026
Thank you so much Francesca! It’s fantastic to hear that Caroline's professionalism and knowledge made such a positive impact. Caroline will be delighted with your recommendation.
★★★★★ 5/5
GoogleI have nothing but praise for the way Mat, Lisa and the team at JNP looked after the sale of our family home following my mum's death.
Mat was professional throughout providing a valuation for probate and 2 years …
Jacqui · 16 September 2025
Agent replied · 24 February 2025
Thank you so much Jacqui! We are so pleased that the team were able to assist you during such a challenging time. It’s wonderful to hear that Mat, Lisa and the team were able to provide the support and professionalism needed to ensure that … More
★★★★★ 1/5
GoogleLiars throughout twice they have put up an advert and within 72 hours they have cancelled the viewing saying property is sold. Something is changing hands under the table and I smell corruption. Plus they don’t answer calls or emails either so waste of time. Be ware before handing over your property or dealing with them
Max · 16 March 2025
Agent replied · 11 May 2024
Thank you for your review Max. It does often happen that we advertise a property and the vendors agree a sale within a short period of time. Once a sale has been agreed we have to cancel other viewings that have been arranged. We can … More
★★★★★ 5/5
GoogleJNP have been fantastic in helping us find a first home for our son. Naz has been great at getting our offer over the line. He’s very quick to respond and efficient at dealing with enquiries.
Kelly · 22 October 2025
Agent replied · 23 October 2025
Thank you Kelly! We're so pleased that Naz's attention to detail and excellent customer service have helped you find your son's first home - he'll be delighted that you have taken the time to leave a review. Thank you for choosing JNP ⭐
★★★★★ 5/5
GoogleAs a first time buyer, Martin and Hardip made the whole process much easier and far less stressful. …
Gilda · 16 March 2026
Agent replied · 13 March 2026
Thank you Gilda! We're so pleased that Martin and Hardip helped you navigate the process of being a first time buyer. It can be a daunting time but clear communication and understanding each step really does make a difference. Martin and … More
★★★★★ 5/5
GoogleI want to say a massive thank you to Nathan Dowie , that was kind and help me choose my perfect flat, I appreciate so much his service and professionalism.
Thank you JNP for make happen my dream. …
Alex · 16 September 2025
Agent replied · 27 January 2025
Thank you so much Alex! We’re delighted to hear that Nathan helped you find your perfect flat and special thanks for acknowledging Janet’s support during the sales process. Janet works tirelessly to ensure everything progresses smoothly … More
★★★★★ 5/5
GoogleA real pleasure to work with this agency, specially with Janet. She contacted us for every step in the process of buying our home and she explained very clear from the beginning till the end of the process. Janet is very professional and efficient. Thank you JNP, we had our home in a month. ⭐️
Mihaela · 16 March 2025
Agent replied · 23 April 2024
Thank you Mihaela! We're so pleased that Janet was able to help you navigate each step in buying your home - she'll be delighted with your review.
★★★★★ 5/5
GoogleLisa has been extremely helpful in getting me the keys for my new house. Despite of multiple calls, she was very responsive and responded to my queries until the closure. Would like to thank Naz for arranging the visits and assisting us in getting the queries answered. JNP is highly recommended for their great service.
Pathi · 16 March 2025
Agent replied · 17 October 2024
Thank you Pathi! We're so pleased that Lisa and Naz were able to respond to your queries and help you secure your new home. They'll be delighted with the recommendation.
★★★★★ 5/5
GoogleRecently sold my apartment and brought another apartment all thru JNP.
All staff in the High wycombe office are friendly, accommodating and efficient. Martin was the gentleman who I dealt with at the beginning who was lovely. …
Christopher · 16 September 2025
Agent replied · 15 April 2025
Thank you for your 5⭐ review Chris and thank you for both selling and buying your apartments with JNP! We're so pleased the whole team were able to help you, especially Martin and Janet. Janet's ability to remain calm during sales … More
★★★★★ 5/5
GoogleI had many viewings with JNP and found them very responsive and helpful and nice to deal with. Martin was great at guiding me through the process and properties, Naz is always quick to follow up and has excellent local knowledge. Thanks JNP team!
Katie · 10 July 2025
Agent replied · 15 July 2025
Thank you so much for your review Katie! We're so pleased that Martin and Naz were able to help you with their guidance and local knowledge - so important when on viewings! Do give them a call on 01494 528000 if they can be of any further help.
★★★★★ 4/5
GoogleMitch, Caroline & Lisa worked brilliantly as a team to help me sell my property. Lisa kept in regular contact throughout the period from offer to completion and skilfully juggled queries, surveyor checks, etc with professionalism.
Kristina · 1 October 2025
Agent replied · 8 October 2025
Thank you Kristina! We're so pleased that Mitch, Caroline and Lisa were able to help you sell your property. Thank you for choosing JNP!
★★★★★ 5/5
GoogleJNP helped me through my flat sale and i can't thank them enough! it was tricky at times (through no fault of JNP's)
Special mention to Caroline and Jan who remained positive throughout and always …
Richard · 30 September 2025
Agent replied · 14 October 2024
Thank you Richard! We’re so glad that Caroline and Jan could support you through the sale of your flat. They are renowned for their positivity and we're so pleased it helped through the tricky frustrating times. I'm sure they'll miss those weekly calls too so do give them a call if you ever need anything in the future!
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