Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHouse hunting can be a stressful and soul destroying process sometimes but our estate agent Naz Salauddin has been absolutely amazing. Knowledgeable about the properties and areas, he is accommodating and enthusiastic and makes the process so much more enjoyable. Thank you Naz.
Donna · 28 October 2025
Agent replied · 29 October 2025
Thank you Donna! Naz will be over the moon with your review. Naz excels in his knowledge regarding both the area and the properties and we're delighted that he was able to make the house hunting process more enjoyable for you.
★★★★★ 5/5
GoogleMy most sincere thanks to Jan in Sales Progression for her tireless work getting solicitors to respond, and getting the sale and thus onward purchase over the line, with assistance from Lisa, too. …
Christopher · 16 January 2026
Agent replied · 6 January 2026
Thank you Christopher! We’re delighted to hear that Jan’s tireless efforts helped keep everything moving. She works incredibly hard behind the scenes, and your appreciation will mean a great deal to her. Lisa and Naz will also be thrilled … More
★★★★★ 5/5
GoogleWe got our offer accepted all the way back at the beginning of 2024, our solicitors were very hard to work with, but JNP were very active in telling us everything that was happening. Lisa Smith went out of her way to find out what was …
Mairah · 16 September 2025
Agent replied · 28 January 2025
Thank you Mairah - your review has made our day! We absolutely LOVE helping people find their next home and we’re overjoyed to have been a part of such an important chapter in your life. We understand how stressful the process can be and … More
★★★★★ 5/5
GoogleMy whole experience with jnp high Wycombe Mr Martin has been absolutely amazing, he has been there for us in most critical time and literally took us through every step like a father would do to his kid. Not just the advice but he guided us …
Omar · 16 September 2025
Agent replied · 24 February 2025
Thank you Omar! Martin is an absolute superstar and we're so pleased that his years of experience and knowledge have helped guide you with the purchase of your property. Do give Martin a call on 01494 528000 if he can be of any further help.
★★★★★ 5/5
GoogleFirst experience with JNP was in 2019 I don’t remember the name of the person which helped me with the purchase but this time we bought another house with JNP and Lisa Smith was the for the whole 2 months and she was always helping and …
Viviana · 16 September 2025
Agent replied · 24 February 2025
Thank you Viviana! Thank you for choosing JNP to help you buy your new home for the second time! We're so pleased that Lisa was able to help you buy your dream home and we wish you many happy memories there.
★★★★★ 5/5
GoogleThanks to Mitchell, Naz and Janet for their great service in selling my property.
Along the journey they gave sound advice, helped to expedite the process where possible and they were always quick to respond to all queries.
Richard · 8 December 2025
Agent replied · 13 December 2025
Thank you Richard! Mitchell, Naz and Janet will be so pleased that they were able to help you sell your property and we're delighted that their 5⭐ customer service led to a 5⭐ review. Thank you for choosing JNP!
★★★★★ 5/5
TrustpilotExcellent professional service
I've only recently started my journey with JNP for the letting of my flat, but so far I cannot fault them. They managed to find a suitable tenant within a week, where others had failed. The process through to the tenants moving in has been very thorough with regular updates. Everyone has been very helpful, polite and quick to respond to any queries. So far, I've been extremely impressed and wouldn't hesitate to recommend them.
Christina · 11 March 2026
Agent replied · 14 March 2026
Thank you for your review Christina! We're so pleased that the team have been able to help you so efficiently. Thank you for your recommendation and we look forward to working together for many years to come.
★★★★★ 5/5
GoogleSecond review:
Lisa has been probably the only reason this move has still taken place and deserves a medal for her efforts seeing it through. …
Wesley · 16 March 2026
Agent replied · 3 August 2025
Thank you so much for your fantastic feedback Wesley! We’re thrilled to hear that your experience with JNP stood out - we value honesty and integrity and we're so pleased that you received this from both Naz and Mat. We really appreciate … More
★★★★★ 5/5
GoogleWhat a pleasant experience dealing with JNP in High Wycombe. I have purchased a few properties via various agents and JNP High Wycombe has been my best experience. Excellent communications and kept me updated on a regular basis. Well done JNP High Wycombe and THANK YOU.
Tokeer · 17 September 2025
Agent replied · 16 March 2026
Thank you so much Tokeer! We’re delighted to hear that your experience with our High Wycombe team was so positive! Clear communication and regular updates are really important to us, so it’s great to know this made such a difference. Thank you so much for leaving a review - the team will be delighted 💛 …
★★★★★ 5/5
GoogleCannot thank Naz & Hardip enough for their time and efforts in helping us. Naz was constantly updating us through the whole process and making sure we had everything we needed at all times. A very easy person to deal with both by email and …
Mohammed · 16 September 2025
Agent replied · 24 June 2025
Thank you Mohammed! We’re so pleased to hear that Naz and Hardip were able to support you with clear communication and helpful advice. Thank you for choosing JNP ⭐
★★★★★ 1/5
TrustpilotCrooks
Liars, crooks, lazy con artists
They pumped up the price when there was no other bids,
They lied about the length of the flat lease (admitted it to me over the phone), when i asked their solicitors who i also employed to renegotiate) (I Know, I Know) they became hard to reach by email or phone... then a couple months down the line, they admitted they deliberately hadnt followed my instructions because they were happy... they are a disgrace, just want your money and they dont give a damn. Soulless greedy moneyhounds, cold hearted & don't give a monkeys. Date is approx a month- 6 weeks ago
BigSmoke · 17 June 2024
Agent replied · 14 August 2024
Thank you for sharing your experience. We take allegations of dishonesty and poor service extremely seriously. Your experience is not reflective of the standards we strive to uphold - we would like to investigate this matter further to ensure that appropriate actions are taken. Please contact the branch you are referring to and ask to speak to the Branch Director so that we can address your concerns more thoroughly.
★★★★★ 5/5
GoogleOne of the best and friendlier and helpful people. Special thanks to Mat Plocharski for your help. Even though i wasn’t his client but helped me through out and kept in touch till the matter is resolved. Thank you once again.
Kato · 1 November 2025
Agent replied · 4 November 2025
Thank you for your review! We're so pleased that Mat was able to help you - do give him a call on 01494 528000 if he can be of any further help.
★★★★★ 5/5
GoogleWe were fortunate enough to have Janet Chandler assisting us in our purchase of a flat for our daughter in High Wycombe. The process was subject to a number of delays due to the Management Company and Solicitors, however Jan was always the …
Martyn · 30 September 2025
Agent replied · 1 November 2024
Thank you so much Martyn! We’re delighted to hear that Janet was able to provide reassurance during what is often a stressful time. We couldn’t agree more - she is an absolute credit to our team and she'll be thrilled that you've taken … More
★★★★★ 5/5
GoogleThe service that I received from Jan the sales processor at JNP was amazing, I accepted an offer on my property in March and after a very long stressful time completed in October, during this time Jan was dedicated and determine to ensure …
Allyson · 30 September 2025
Agent replied · 2 November 2024
Thank you so much for your kind words Allyson! We’re thrilled to hear that Jan, along with Lisa and Caroline, made a challenging process easier for you. They will be delighted that their dedication and positive attitude helped reduce … More
★★★★★ 5/5
GoogleI just wanted to say a big thank you to Naz from JNP High Wycombe.
He’s been very professional throughout and has really good knowledge of the …
Ismail · 16 February 2026
Agent replied · 31 January 2026
Thank you Ismail! Your review and recommendation will mean so much to Naz - he strives to provide an outstanding service to all our clients so we're delighted that his knowledge of the area and the properties he showed you, helped you find the perfect home. Wishing you many happy memories in your new home!
★★★★★ 5/5
GoogleA massive thanks to all that were involved in our process.
Special thanks to Naz for the initial guidance and then Lisa for liaising between both parties. …
Amar · 16 February 2026
Agent replied · 10 February 2026
Thank you Amar! It really is a team effort from start to finish and we're so pleased that their support and guidance helped you along the way. Naz and Lisa will be over the moon with your words, thank you.
★★★★★ 5/5
GoogleMy experience with JNP has been great. Martin, Naz Caroline and Lisa were helpful and professional. Being a first time buyer, the advice were reallyappreciated ,I will definately recommend this company.
Nihinlola · 21 January 2026
Agent replied · 22 January 2026
Thank you Nihinlola! Martin, Naz, Caroline and Lisa will be delighted with your recommendation and we're so pleased they have been able to support you through the process of being a first time buyer. Do give them a call on 01494 528000 if they can be of any more help.
★★★★★ 5/5
GoogleLisa was amazing and so was Naz. There customer service was excellent
Alistair · 18 June 2026
Agent replied · 23 June 2026
Thank you Alistair! Lisa and Naz will be delighted with your 5⭐ review.
★★★★★ 5/5
GoogleFantastic experience with JNP buying my new house !! Caroline was a huge help in securing the purchase of the house and Lisa and the team were fantastic in chasing solicitors and 3rd parties !! Really impressed and would strongly recommend JNP !!
Darren · 28 September 2025
Agent replied · 8 October 2025
Thank you Darren! We're delighted that Caroline, Lisa and the team were able to help you with the purchase of your new house - they'll be thrilled with your recommendation. Wishing you many happy memories in your new home 🏡 …
★★★★★ 5/5
GoogleMartin Officer has been incredibly accommodating while helping us with viewings. He has this rare knack for describing a property's potential in a way that lets you see beyond the here and now. He helps you envisage a future in a place, …
Parveen · 16 September 2025
Agent replied · 15 April 2025
Thank you so much Parveen! We're thrilled that Martin's insight has helped you viewing properties - he'll be over the moon with your recommendation!
★★★★★ 5/5
GoogleFantastic service throughout!
We initially dealt with Martin the estate agent who was lovely! He showed us around the home and knew everything about the property. He kept us informed and updated all the time which allowed us to make the best offer to get our house. We then dealt with Jan the sales progressor, such a lovely lady! She supported us from the moment our offer was accepted up to the point of completion. She was more excited for us than we were!! She went above and beyond her role to help with both the sellar and us (the buyers). We are first time buyers so there were so many new things to learn but she made the process so much easier and dealt with all the stressful situations so we didn’t have to. She was a great connect for the solicitors on both sides and helped ensure any differences between both were resolved through good communication. She always kept me informed and updated which is just what I needed with a busy work schedule. We had a quick completion and that was mostly thanks to Jan.
Thank you to Jan and Martin for all your support and allowing this process to be much less daunting than I expected.
Saima · 2 May 2024
Agent replied · 16 April 2024
Thank you Saima! What a lovely review! Martin and Jan are thrilled that they helped you become property owners for the first time and we're so pleased that their knowledge and dedication to their customers shone through. Wishing you many happy memories in your new home.
★★★★★ 5/5
GoogleWe completed on our first home today and are so appreciative of the JNP teams help throughout. The agents that showed us around houses were all lovely but we'd like to give special thanks to Jan.
At times we had difficulty with our conveyancer which Jan was a fantastic help with, no question was too basic, we always heard back quickly and she was proactive in making sure we understood what was happening at all stages - which is such a help as a first time buyer.
Isabel · 2 May 2024
Agent replied · 1 May 2024
Thank you Isabel. Jan and the team will be delighted with your review. Buying your first home can be daunting and we're so pleased we were able to help you every step of the way. Wishing you many happy memories in your new home.
★★★★★ 5/5
GoogleI’ve just bought by first property through JNP and honestly can thank them enough!! I was initially shown around by Martin who was excellent throughout the whole process of my offer going in & being accepted! I then dealt with Lisa Smith …
Jessica · 16 September 2025
Agent replied · 14 March 2025
Thank you Jessica! We're so happy to hear that Martin and Lisa helped to make your first property purchase a smooth process and were able to support you throughout. Huge congratulations on buying your first home, we wish you many happy memories there. 🎉🏡 …
★★★★★ 5/5
GoogleI had a wonderful experience buying a house through JNP. Both Lisa and Caroline were wonderful supporting me through the entire process. They were very professional and helpful, answering my queries and dealing with my concerns. I would not hesitate to recommend JNP to buyers and sellers of properties.
S · 11 July 2025
Agent replied · 15 July 2025
Thank you so much for your lovely feedback! We’re thrilled to hear you had such a positive experience buying your home through JNP. Lisa and Caroline will be over the moon to know their support made such a difference. Thank you for your recommendation. We wish you many happy memories in your new home 💛 …
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