Trusted Agent profile · High Wycombe · Buckinghamshire
Verified
★★★★★
919 reviews across 2 platforms
27 Crendon Street, High Wycombe, Buckinghamshire, HP13 6LJ
Part of JNP Estate Agents, see every office.
JNP Estate Agents's office in High Wycombe, Buckinghamshire, at 27 Crendon Street, is rated 4.6 out of 5 across 919 reviews on two platforms, including 866 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards JNP Estate Agents won in 2026.
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The Trusted Agent 2026 results for JNP Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
JNP Estate Agents High Wycombe won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winner in two years: 2025, 2020.
2025 1 Gold The British Property Awards 2025 winners
2020 1 Bronze The British Property Awards 2020 winners
Source: The British Property Awards winners lists, as published, linked by year.
Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
5/5
GoogleVery helpful, both Mitch and Naz were very honest and upfront when dealing with my sale. Would definitely recommend.
Thank you George! Mitch and Naz will be over the moon that they were able to help you with the sale of your property. Thank you for your recommendation.
5/5
GoogleThe JNP sales team did a fantastic job in getting our sale of our house done. From start to finish in less than 3 months! Massive thanks to Mat and Janet for supporting it over the line!
Thank you Sonal! Congratulations on the sale of your house - we're so pleased that Mat and Janet were able to help you with this in a speedy 3 months! Thank you for choosing JNP 💛 …
5/5
GoogleJNP have been fantastic estate agents and we have been very pleased with their service. Caroline was very quick to respond to any of my enquiries and Lisa has been great at keeping us updated regularly. Thank you!
Thank you Annie! We’re delighted to hear that Caroline was quick to respond to you and that Lisa kept you updated regularly. Thank you for choosing JNP!
5/5
GoogleRecently was selling a property through JNP estate agents. I had the pleasure of dealing with Lisa Smith who was fab from start to finish. Very helpful and great communication she was so helpful and would really recommend.
Thank you Ben! We’re thrilled to hear that Lisa helped make the sale of your property such a fantastic experience. Her dedication truly shines and we’re delighted that it made a positive impact on your journey. Lisa will be delighted with your recommendation - thank you for choosing JNP!
5/5
GoogleNathan at JNP High Wycombe has been great. Very professional, prompt and extremely helpful. He went above and beyond to assist me. Would whole heartedly recommend.
Thank you Clare! We're so pleased that Nathan provided such excellent service by going above and beyond - he'll be delighted with your recommendation.
5/5
TrustpilotThis customer service was outstanding…
This customer service was outstanding and the property was exactly what I was looking for . I was so pleased with customer service I received. Matt went above and beyond to help me find the perfect home . I was very impressed with the quality of service provided . Thanks again . Jade Matt
Thank you so much for your kind words! We’re thrilled to hear that you found the perfect home and that Matt’s efforts exceeded your expectations. Providing outstanding customer service is our top priority, and we’re delighted that you were pleased with the experience.
5/5
GoogleIn 2019 I bought my first home with JNP. I’m so grateful for the experience Caroline gave with me as she made it so easy I Thoroughly enjoyed my first buy! She found me the perfect home that met all my requirements. The experience was so good thatBack last year I sold my house using Jnp again ! It was great service from Lisa and Caroline from the minute I stepped in the office looking for help to sell my property ! Highly recommend !💫 Thank you ladies !
Thank you so much for your lovely review Jay! Caroline is a huge asset to the team and we’re so pleased that she was able to guide you through buying your first home in 2019 and that the experience was so positive, you have now sold through JNP too! Caroline and Lisa will be over the moon with your recommendation and thank you for choosing JNP again!
5/5
GoogleFirst of all I think being an Estate Agent is very challenging and stressful and I personally couldn't do it. …
Thank you so much for your thoughtful and kind review Andrea! It’s wonderful to hear that Mat, Nathan, Lisa and Jan made such a positive impression throughout your sale and purchase. We'll make sure that Mat knows about your special shout … More
5/5
GoogleI recently bought my first home and was warned by everyone what a stressful time it would be. I can honestly say, thanks to the team at JNP, it really wasn't. From start to finish I was supported and informed every step of the way. Mat was …
Thank you for sharing your wonderful experience with us Helen! We’re so glad to hear that your first home buying journey was made stress free by our team. Mat, Jan and Caroline will be thrilled to know that their efforts and positivity made … More
5/5
GoogleNaz provided an excellent service throughout the entire process. He was professional, approachable, and always ready to help with any questions. He kept me updated regularly and made everything smooth and stress-free. I highly recommend Naz for his expertise and outstanding customer care.
Thank you for your fantastic feedback Denis! We’re so pleased that Naz provided excellent service. He'll be delighted that his professionalism, approachability and dedication to keeping you informed have been recognised. We’ll be sure to share your kind words with Naz. Thank you for choosing JNP!
5/5
GoogleI have used JNP a few times and have always received excellent service. With my recent sale it’s certainly been a long haul this time but I’ve had Janet by my side keeping me updated on the progress. She is a lovely lady to have as a …
Thank you Jeanette! We love it when customers return to JNP and we can help them with another move! Janet will be thrilled that you have taken the time to leave a review and that she was able to provide support and help you through a stressful time. Thank you for choosing JNP 💛 …
5/5
GoogleWe are currently buying a home through JNP and can honestly say they have been amazing from initial viewing. When we put our offer in via Caroline Dowdy she worked relentlessly that day to help us get everything in place before the seller …
Thank you Carrie! We work tirelessly to make sure our vendors and purchasers feel supported throughout the process and we're delighted that Caroline and Lisa have achieved this for you. Their knowledge, understanding and passion is so important to JNP and they'll be over the moon with your review.
5/5
GoogleTo the team at High Wycombe JNP thank you so much for all your continued help and support to get my first home! You all went above and beyond in the process would like to thank Martin for securing the property for me! Janet for her …
Thank you Jessica! The team are delighted that they were able to help you buy your first home - they really are dedicated to helping both buyers and sellers achieve their dream.
5/5
GoogleNatalie is professional and friendly Natalie was an absolute super star. She was professional and friendly and always …
Thank you Kate! We're so pleased to hear that Natalie provided such professional, friendly and helpful support. She will be thrilled with your recommendation! We wish your nephew many happy memories in his new home.
5/5
GoogleRecently purchased our first house with the help of JNP Estate Agents. Overall excellent experience from start to end. Thank you Caroline, Lisa, Mason, Nathan and all the rest of the team in High Wycombe!
Congratulations on purchasing your first home Claudiu and thank you for your kind words! We’re so pleased that you had an excellent experience with our team from start to finish - everyone in the High Wycombe office will be thrilled to know their efforts helped you. Wishing you all the best in your new home!
5/5
GoogleI bought a house through JNP, and Janet was excellent! She guided us every step of the way until we got the keys. Thank you so much for making the process so smooth and stress-free.
Thank you for your wonderful review Urfan! We’re delighted to hear that Janet provided excellent guidance and made your home-buying journey smooth and stress-free. It’s fantastic to know that Janet’s support made a difference. Congratulations on your new home, and thank you for choosing JNP!
5/5
TrustpilotEfficient management
Jade at JNP has been doing a fantastic job in managing our properties. She has been prompt in addressing issues, organising contractors immediately when needed and most importantly keeping us updated as we live some distance from High Wycombe. We have great confidence in Jade's abilities and cheerful efficient manner.
Thank you Margaret! We’re delighted to hear how pleased you are with the service Jade has been providing in managing your properties. It's great to know that Jade’s prompt action, clear communication and cheerful nature have given you peace of mind. Thank you again for your continued trust in JNP.
5/5
TrustpilotThanks to Lindsay
Lindsay is, as always, so incredibly helpful and professional. Any problem that I encounter is dealt with in a speedy and efficient manner. Cannot thank her enough.
Thank you for your review! Lindsay will be delighted that you've taken the time to leave a review. She’s a real asset to the team and we're so pleased that she has been able to help you in such a quick and professional manner.
5/5
GoogleFirst time speaking with JNP estate agents today and spoke to Mat Plocharski who was nothing but helpful. After a chat about our needs and what we are looking for in our next home we booked a viewing for this weekend and Mat also sent …
Thank you Charlea! We're pleased that Mat has been able to help you and hope the viewing this weekend is successful!
5/5
GoogleWhat an asset Mat Plocharski is to JNP Estate Agents in High Wycombe. In all of my years buying and selling houses I've never come across such a professional presentation as given by Mat. Companies are only as good as their staff and I must …
Thank you Julie! Mat is indeed one of the best - his enthusiasm, professionalism and knowledge is a real asset and we love having his as part of our team.
5/5
GoogleIf you wish to sell a property look no further than Lisa Smith at JNP. Lisa kept me informed at every step of the way in what turned out to be a rather complicated sale. She understands the stresses of selling property and gives excellent advice to help any situation. Thank you Lisa and JNP
Thank you for your review Jill! We're so pleased that Lisa's industry knowledge and excellent customer service helped you with the sale of your property. Lisa will be delighted with your recommendation.
5/5
GoogleThanks to Lisa at JNP for doing everything she could to help us with our house move. We had to deal with some difficult solicitors but she was always on hand to offer advice and help us through the process. Very pleased to say we are in our new home now and couldn't be happier.
Thank you Sam! Lisa's tenacity as a sales progressor is phenomenal and her knowledge of the process really does shine through. We wish you many happy memories in your new home.
5/5
GoogleHad a brilliant experience on the buying side. Naz went out of his way to show us the property after hours. Jan was always friendly and easy to contact during the purchasing period. Happy!
Thank you Avneet! Naz and Jan will be delighted with your review and we wish you many happy memories in your new home.
5/5
GoogleWe have recently bought a property through JNP and get the whole sale service through Caroline Dowdy, it was like dream. She was so professional and knowledgeable with information. Our whole sale process was so smooth. She made sure we are …
Thank you Zahra! Caroline is one of the best - her knowledge, professionalism and passion is legendary and we're delighted that she was able to help you with the purchase of your new home. Thank you for your recommendation.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. JNP Estate Agents High Wycombe won Platinum in The Trusted Agent 2026 awards. It also won Gold for Letting Agent in High Wycombe at The British Property Awards 2025, and 1 other industry award since 2020.
