Trusted Agent profile · High Wycombe · Buckinghamshire
Verified
★★★★★
919 reviews across 2 platforms
27 Crendon Street, High Wycombe, Buckinghamshire, HP13 6LJ
Part of JNP Estate Agents, see every office.
JNP Estate Agents's office in High Wycombe, Buckinghamshire, at 27 Crendon Street, is rated 4.6 out of 5 across 919 reviews on two platforms, including 866 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards JNP Estate Agents won in 2026.
Send JNP Estate Agents High Wycombe a message.
The Trusted Agent 2026 results for JNP Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
JNP Estate Agents High Wycombe won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winner in two years: 2025, 2020.
2025 1 Gold The British Property Awards 2025 winners
2020 1 Bronze The British Property Awards 2020 winners
Source: The British Property Awards winners lists, as published, linked by year.
Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
1/5
GoogleNo idea what they are like as estate agents but their emails are driving me insane. …
Thank you for your review Joshua. We can understand your frustration and thank you for your patience whilst we looked in to this. Please do accept our apologies for any inconvenience and upset caused.
5/5
GoogleMany thanks to JNP team and in special to Lisa Smith, who was absolutely fully committed on helping us with the selling and the buying our new house! Thank you! Elvis & Mariana
Thank you, Elvis and Mariana, for your kind words! We’re thrilled to hear that Lisa provided you with exceptional support throughout the selling your home and buying your new one. Wishing you many happy memories in your new home.
5/5
GoogleGreat experience purchasing my first property with JNP in High Wycombe, Lisa - my agent was helpful, proactive and friendly from start to finish. As a first time (sometimes clueless!) buyer, Lisa made it all so much easier... Thank you!
Dear Nathalie, thank you so much for your review, it is always lovely to hear when a client has received such a good experience but especially a first time buyer. We wish you every happiness in your new home.
5/5
GoogleMatt came round and was accurate with his valuation and took fantastic pictures of our property and would definitely recommend him reason being as we had other estate agents before him and frankly they were useless. The whole setup at jnp is excellent. If your selling or buying I would say try them first
Thank you Sandor! We're so pleased that Mat and the team were able to help you sell your home - they'll be delighted with your recommendation.
5/5
GoogleChristina was incredibly helpful and quick with arranging viewing for us. Will definitely continue to use JNP in the future.
Thank you for your review Jasmine. We're thrilled that Christina was able to arrange a viewing for you quickly and hope she can continue to help you find your dream home.
5/5
GoogleJan and the team did an excellent job negotiating on my behalf, and excellent communication throughout the process. Great job.
Thank you for your review Derek. Jan and the team will be thrilled.
5/5
TrustpilotMartin and Nathan are superstars!
I had the pleasure to deal with both Martin Officer and Nathan Dowie on recent property purchase in High Wycombe. They are very knowledgeable and kept be fully informed during the negotiation process. Top notch professional service. Keep up the good work.
Thank you for your fantastic feedback Shaban! We’re thrilled to hear that Martin and Nathan were able to provide you with 5* service during your recent property purchase. Congratulations on your new property! If you ever need anything in the future, do call us on 01494 528000.
5/5
GoogleExcellent service, great communication advice about the process and regular updates. Special thanks to Caroline Dowdy who was brilliant in getting my “hope” purchase …
Thank you for your review Mohamed. We're so pleased that Caroline, Lisa and Emma and all the team in High Wycombe were able to provide such an excellent service.
5/5
GoogleDealing with JNP has been an absolute pleasure - their smooth, no nonsense, open approach to sales has been a brilliant experience for me and my family. We are all on a first name basis and find the whole team approachable, professional. …
Thank you Mariia! Janet and the team will be so pleased with your recommendation and we're delighted you had such a brilliant experience with JNP.
5/5
GoogleLisa at JNP has been amazing! we met her at several properties on our search for a flat for our daughter and she was so kind and helpful. Love the online portal so that all things legal are taken care of, its been a dream so far and look forward to getting keys soon!
Thank you Caroline! We're so glad that Lisa's passion for matching people and homes has helped you find a flat for your daughter - exciting times!
5/5
GoogleReally had a great experience Initially with Martin and then with Naz. Very professional and great at understanding the type of property actually suitable for you. You wouldn't be disappointed.
Thank you Satya! Martin and Naz will be delighted with your 5⭐ review. Do give them a call on 01494 528000 if they can be of any further help.
5/5
GoogleJNP were absolutely brilliant in the sale of my fathers house. They kept us up to date with the whole process from advertising the property to the final act of completion. … More
Thank you for your review Geoff. We are so pleased that Nathan, Lisa and the team were able to help with the sale of your fathers house. Thank you for choosing JNP.
4/5
GoogleExcellent service from Naz & Caroline. We had our viewing with Naz. He was very kind to answer all questions to help us make an informed decision
Thank you Nana and Anas for your review. We're so pleased that Naz and Caroline provided you with the excellent service all our clients deserve.
5/5
GoogleMassive thank you to JNP High Wycombe for their continued support and just overall fantastic customer service through the home buying process. We were first time buyers and we went to a LOT of viewings where every person who showed us …
Thank you Lauren - reviews like this make us so happy! The team genuinely love finding the right property for their buyers and we're delighted that they were able to help you buy your first property. Wishing you many happy memories in your new home.
5/5
GoogleWhen I contacted JNP for an initial valuation Mat contacted me very quickly. He provided the valuation and took really good, but accurate photos so when it was listed the photos were accurate unlike some where the photos are deceptive. On …
Thank you Claire! We're delighted that the teams proactive and efficient work helped you sell your home in a smooth and stress free way.
5/5
GoogleJNP have been brilliant with the sale of our house. Mitchell came out super quick to give us a quote. They then got lots of viewings for us, arranged social media promotion of our house, alongside their usual marketing, and worked …
Thank you so much Liz! Selling homes really is a team effort so it's wonderful to hear about your positive experience with the whole team. Mitchell, Jan, Lisa and Martin will be delighted with your recommendation, thank you.
1/5
Trustpilotread the other 1 star reviews
read the other 1 star reviews - pretty much my experience. Not entirely clear whether the issue is incompetence or if their shocking service to tenants (both for maintenance, and for end of tenancy deposit refund) is intentional.
Thank you for your review Steven. We’re sorry to hear that you have not been satisfied with the service you have received from us. We would appreciate the chance to discuss this with you so please call Ben Stokes, Lettings Director, on 01494 520555.
5/5
GoogleI have had the best experience with JNP. Mark Prior has been brilliant!! I Found a house before mine was even on the market, and mark managed to get mine …
Thank you so much for your review Michelle - Mark and Nicky will be delighted! We're thrilled that we were able to sell your own property as well as helping you buy your new home!
5/5
GoogleNathan was very professional during valuation phase. Would recommend both Nathan and Caroline who have been very helpful.
Thank you for your review Ciaran. Nathan and Caroline will be delighted with your recommendation.
5/5
GoogleJNP found me a buyer almost immediately and Jan, in sales progression, kept me up to date all through the selling process. Thank you so much to the whole team.
Thank you Steph! We're so pleased we were able to help you find the right buyer and progress your sale. The team will be delighted with your review.
5/5
GoogleCaroline & Martin have been amazing. Helping us find our first family home, really put us at ease with the whole process and amazing communication. Thank you soo much guys!
Thank you so much for your kind words Rebecca! We’re thrilled to hear that Caroline and Martin were able to make finding your first family home such a positive experience. Congratulations on your new home!
5/5
GoogleWe have dealt with a few estate agents but Caroline D was by far the best. She knew our almost impossible requirements and gave us what we wanted. Great service!
Thank you so much for your review! We’re delighted to hear that Caroline was able to provide you with a 5* service and rose to the challenge of finding a property to match your requirements! Caroline will be over the moon with your review.
5/5
GoogleOutstanding honest service from JNP, amazing communication, just a pleasant experience, special thanks to Emma for going above and beyond, cannot recommend enough, well done guys👍 …
Thank you for your review. We're delighted that Emma's outstanding service and communication helped you with your transaction. Emma will be so pleased with the recommendation.
5/5
GoogleSo as a first time buyer the whole buying a flat was very daunting . Be under no illusion solicitors take forever! Graham was absolutely amazing!! He helped and supported me every step of the way. Thank you! X
Thank you for your review Tammy we are so pleased to hear JNP, and Graeme, in particular were able to guide you through your first property purchase.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. JNP Estate Agents High Wycombe won Platinum in The Trusted Agent 2026 awards. It also won Gold for Letting Agent in High Wycombe at The British Property Awards 2025, and 1 other industry award since 2020.
