Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can't recommend JNP High Wycombe enough, and in particular Mark Prior. He made the experience so manageable, and his communication is second to none. He took real ownership of my flat purchase and delivers excellent customer service. What a friendly and professional estate agents! Thank you Mark! From Louise
Louise · 22 April 2018
Agent replied · 6 February 2024
Thank you so much for your review Louise we are glad you had such a positive experience with us.
★★★★★ 5/5
GoogleWorld class service, Christina is so professional, friendly and very informative. By far the best experience I have had with an agency. Thank you JNP & Christina.
Ridgeway · 22 April 2023
Agent replied · 6 February 2024
Thank you for your wonderful review Rob. Christina will be absolutely delighted with your recommendation.
★★★★★ 5/5
GoogleCurrently buying property through JNP and so far cannot fault them. Christina Grima has been particularly helpful and attentive. Thanks for all your help so far :-)
Gete · 22 April 2023
Agent replied · 6 February 2024
Thank you for your review Gete - Christina will be thrilled.
★★★★★ 5/5
GoogleWe had a great experience with Janet and Lisa. They were so helpful and gave us support throughout the whole process. Quick to respond and so lovely to speak to. Couldn’t have asked for better people to help us.
Maja · 16 March 2025
Agent replied · 28 August 2024
Thank you for your wonderful feedback Maja! We’re thrilled that Janet and Lisa provided you with such great support and that their responsiveness and friendliness made your experience so positive.
★★★★★ 5/5
GoogleVery happy with the service received from JNP recently who assisted us with the sale of 2 properties. Lisa especially was hugely helpful in pushing everything through in time, we would not have completed on time without her help!!
Chloe · 16 March 2025
Agent replied · 11 September 2024
Thank you Chloe! We're so pleased that Lisa was able to help you with the sale of not one, but two properties! Lisa's expertise at sales progression is invaluable and she'll be delighted with your 5* review.
★★★★★ 5/5
GoogleGood experience for us. After the offer being approved, Janet got us throughout the whole process, dealing with all the communications with the sellers and solicitors, up to completion day.
The "welcome home" gift was a nice touch too!
Raffaele · 16 March 2025
Agent replied · 24 January 2025
Thank you for your review Raffaele! We're delighted that Janet was able to help you and wish you many happy memories in your new home!
★★★★★ 5/5
GoogleI cannot recommend JNP highly enough. I have now bought and sold through them, and they have been excellent both times. Always very professional and helpful, and nothing ever seemed like it was a bother. We mostly dealt with Steve and Lisa, who were wonderful throughout the whole process. We also used the in house mortgage and insurance adviser, David Yates, who was also a pleasure to deal with. Thank you for all your help. Kind regards, Sam.
Sam · 22 April 2020
★★★★★ 5/5
GoogleBig thanks to JNP High Wycombe for competition of my purchase, especially to Lisa Smith for assisting with whole process, easy and quick communication.
Maksim · 2 September 2025
Agent replied · 16 March 2026
Thank you Maksim! We're so pleased that Lisa and the team were able to help you with your purchase and wish you many happy times in your new home 🏡 …
★★★★★ 5/5
GoogleAlthough the purchase of our new property had been an actual nightmare from the second we bid to exchange of contracts, it was not caused by JNP (the sellers agent) and Caroline Castle our negotiator was the most helpful person throughout the process. Caroline pushed solicitors and my agent right form the off, always called me back when she said she would (which, believe me, doesn't happen throughout the chain) constantly keeping us updated in a very friendly and professional manner. We had so many delays caused by all sorts of issues, which although fairly standard in a sale/purchase with a chain, seemed to happen at every turn with our chain, and although she was as frustrated as we were, Caroline made it all the more easier for us knowing we had someone fighting our corner. If we ever sell again, JNP will be the agent, but only if Caroline is in charge :-)
Laura · 22 April 2019
★★★★★ 5/5
GoogleJNP High Wycombe have been extremely helpful with the process of buying our first house. As First Time Buyers there's always lots of questions and worries, but the team were always available to answer them. Special thanks to Martin for regular updates and chasing the various solicitors and parties and making the whole process much less stressful than I imagined it would be. Also thanks to Caroline for initial chat about beginning the house search and being a friendly face whenever we had to pop in for anything, David Yates for help finding our mortgage, and Steve for advice on securing the property once we'd found it.
Awesome team at JNP, you'll definitely be looked after well if you use them.
Charlotte · 22 April 2019
★★★★★ 5/5
GoogleJNP have been absolutely superb from the start. I engaged with Mat who had all the answers to all my questions at his fingertips. He was tactical in getting the house ready to put on the site, kept me in the loop at every step and I had two …
Matthew · 1 October 2024
Agent replied · 5 March 2024
Thank you Matthew! We're thrilled that Mat's exceptional knowledge and customer service guided you through the sale of your property.
★★★★★ 5/5
GoogleJNP High Wycombe have been extremely helpful with the process of buying our first house. As First Time Buyers there's always lots of questions and worries, but the team were always available to answer them. Special thanks to Martin for regular updates and chasing the various solicitors and parties and making the whole process much less stressful than I imagined it would be. Also thanks to Caroline for initial chat about beginning the house search and being a friendly face whenever we had to pop in for anything, David Yates for help finding our mortgage, and Steve for advice on securing the property once we'd found it.
Awesome team at JNP, you'll definitely be looked after well if you use them.
Charlotte · 7 February 2019
★★★★★ 5/5
GoogleJNP have a great team especially the after sales team of Janet & Lisa. Who constantly chased solicitors and management company for our daughter’s flat. It was 8 months but through JNP’s support we got there. Thank you
Michelle · 16 March 2025
Agent replied · 3 December 2024
Thank you so much Michelle! Sales progressing can be incredibly difficult and lengthy so Janet and Lisa will be over the moon with your review.
★★★★★ 5/5
GoogleLucianna Tebbs has been very helpfulIn finding me a property to rent She was honest about that area's and very helpful in showing me multiple properties in different areas, I realise she has to be quite patient to do her job and she's definitely that.
So my advice is if you're looking to rent ask for her Because it's hard to trust and find somebody that is positive and interested in doing the best job she can.
Simon · 22 April 2020
★★★★★ 5/5
GoogleWe were very happy with JNP with regards to the purchase of our house. In particular, Emma who went above and beyond to ensure everything kept moving forward. Professional, friendly and proactive. Thank you Emma!
Giorgia · 22 April 2022
Agent replied · 6 February 2024
Thank you for your review Giorgia. We're so pleased that Emma was able to assist you and wish you many years of happiness in your new house.
★★★★★ 5/5
GoogleMatt P. and the rest of the team worked tirelessly to sell our house so that we could buy our dream home. Organised, professional and caring are words that can be used to describe their service.
Bruce · 1 April 2025
Agent replied · 2 April 2025
Thank you for your 5⭐ review Bruce! Those three words describe Mat perfectly and we're thrilled that Mat and the team were able to help you sell your house. Thank you for choosing JNP to sell your property 🏡 …
★★★★★ 5/5
GoogleWhen we were looking to buy Martin from JNP was really helpful and knowledgeable about the area. He understood what we where looking for and helped us out throughout the whole process. I would recommend Martin and JNP if you are looking to buy or sell in Wycombe.
Richard · 22 April 2018
Agent replied · 6 February 2024
Thank you for your review Richard we are glad to hear you had such a positive experience with us.
★★★★★ 5/5
GoogleWe did viewings with Naz at JNP High Wycombe and he was amazing. He was so helpful and very knowledgeable. He got back to us so quickly when we contacted him. He made our viewings so enjoyable!
Gabriella · 16 March 2025
Agent replied · 21 December 2024
Thank you for your wonderful feedback Gabriella! We’re so pleased that Naz provided such helpful and knowledgeable support. Thank you for choosing JNP, and we wish you all the best in finding your perfect home!
★★★★★ 5/5
TrustpilotI have been looked after by Lindsay &…
I have been looked after by Lindsay & Luke to find a property to rent, they are both very helpful and professional with this, I fully recommend using JNP for anyone searching for a property.
Melissa
Melissa · 26 March 2025
Agent replied · 7 July 2025
Thank you for your review Melissa! Lindsay and Luke will be delighted with your recommendation. Thank you for choosing JNP ⭐
★★★★★ 5/5
GoogleI bought a property through JNP and despite bumping into every possible delay along the way (JNP not at fault), Emma always provided an excellent service. She fought tooth and nail to get the purchase over the line and even after a year of waiting and dealing with disorganised solicitors and management companies, she remained just as determined and friendly. Although at times I had lost faith in the process of buying the property, Emma stayed optimistic and looked out for every opportunity where she could proactively help the seller and I. True to say I would not be in my new flat now if it was not for her and the rest of the friendly JNP team. Thanks very much.
Jay · 10 July 2022
Agent replied · 23 May 2024
Thank you for your review Jay. We're thrilled that Emma's optimism and tenacity led to the purchase of your flat and wish you much happiness in your new home.
★★★★★ 5/5
GoogleJNP dealt with the sale of my 2 bedroom flat in Downley, High Wycombe. I was given an exceptional service. My first contact was with Nathan Dowie who contacted me the same day I left a message and he arranged a visit to the flat within the …
Sandra · 1 October 2024
Agent replied · 16 March 2024
Thank you Sandra! Reviews like these really do make our day! Nathan and Lisa will be over the moon with your 5* recommendation.
★★★★★ 5/5
GoogleBrilliant estate agents only wish I had advertised my property with them rather then Hurst. JNP represented the property I was buying and they were fantastic. Joshua Hare was brilliant with his communication via email and phone. I was in a very difficult chain which 6 months it took to complete Joshua pretty much saw it through to the end, Graeme Pierce was also fantastic in helping to get the purchase over the line. I can't recommend JNP enough.
Chris · 22 April 2018
★★★★★ 5/5
GoogleI'm incredibly pleased with the service received from Mat for my house valuation and for an advice of my steps forward wit my property.
I highly recommend JNP to anyone looking for a real estate services!
Aleksandra · 16 March 2025
Agent replied · 19 August 2024
Thank you for your fantastic feedback! We’re delighted to hear that Mat's expertise and guidance made a positive impact. Mat will be so pleased with your recommendation.
★★★★★ 5/5
GoogleCaroline helped us so much finding the perfect home. She is funny, kind and a great estate agent! We won't be buying another house anytime soon but if we did then we would definitely call Caroline!
Blu · 16 March 2025
Agent replied · 11 October 2024
Thank you for your lovely review! We’re thrilled to hear that Caroline was able to help you find the perfect home and that her friendly and professional approach made the experience enjoyable. Wishing you many happy memories in your new home.
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