Trusted Agent profile · High Wycombe · Buckinghamshire

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JNP Estate Agents High Wycombe reviews

★★★★★ Excellent

919 reviews across 2 platforms

27 Crendon Street, High Wycombe, Buckinghamshire, HP13 6LJ

Part of JNP Estate Agents, see every office.

JNP Estate Agents's office in High Wycombe, Buckinghamshire, at 27 Crendon Street, is rated 4.6 out of 5 across 919 reviews on two platforms, including 866 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards JNP Estate Agents won in 2026.

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4.7 / 5

866

Reviews on Google

This office

Trustpilot logo

53

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for JNP Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.

5/5

Google

The team at JNP are professional and proactive in sourcing suitable properties for us to purchase for our rental business. Working with them is very beneficial and we value the relationship. The sales progression team especially Emma Cross …

Claudia · 8 October 2022

Agent replied · 7 June 2024

Thank you for your review Claudia. We're delighted that the team at Wycombe were able to find you a property for your business and that Emma and the sales progression team were able to ensure the purchase completed.

5/5

Google

I contacted JNP (High Wycombe) and my enquiry/viewing was dealt with by Christina Grima. From the very start of the process Christina was attentive and supportive offering me other realistically linked properties for me to view along with …

Simon · 8 October 2022

Agent replied · 23 May 2024

Thank you for your 5* review Simon. Christina will be over the moon at your recommendation.

5/5

Google

We have just bought a new home through JNP. They were competent and supportive throughout. Toni was quick to respond to questions and had a problem-solving approach, which helped to ensure things kept moving forward. We felt they were there to help us as the buyers, as well as acting for the vendors.

Daphne · 13 February 2020

Agent replied · 11 February 2025

Dear Becks, thank you very much for taking the time to leave a review. We always aim to ensure the high level of service to our customers is offered no matter where they are in the buying chain. We will be sure to pass your kind words onto Toni.

5/5

Google

We have just bought a new home through JNP. They were competent and supportive throughout. Toni was quick to respond to questions and had a problem-solving approach, which helped to ensure things kept moving forward. We felt they were there to help us as the buyers, as well as acting for the vendors.

Becks · 7 February 2020

Agent replied · 6 February 2024

Dear Becks, thank you very much for taking the time to leave a review. We always aim to ensure the high level of service to our customers is offered no matter where they are in the buying chain. We will be sure to pass your kind words onto Toni.

5/5

Google

We have recently moved to a property that was being sold by JNP and had many dealings with Emma Cross who was absolutely brilliant! Emma made sure to keep everyone in the loop and went above and beyond. When things got a little tricky Emma …

Rebecca · 8 October 2021

Agent replied · 6 February 2024

Thank you for your review Rebecca. We're thrilled that Emma's hard work helped you with your move to your dream home. Wishing you many happy times in your new home.

5/5

Google

Emma Cross is a superb ambassador for JNP in the work she does in the 'Sales Progression Team'. This is the liaison between the 2 parties to the sale and also the 2 respective Solicitors. I would say this has to be a difficult role. …

Chris · 8 October 2021

Agent replied · 23 June 2024

Thank you Chris and Jackie! Emma truly is a huge asset to JNP and she will be delighted that you took the time to leave a review.

5/5

Google

Brilliant service from Lisa Smith in selling my house. Lisa was very supportive and encouraging, whilst negotiating varies issues we came up against. Her Colleague Caroline Dowdy was also very helpful. Highly recommend.

Ann · 22 April 2023

Agent replied · 6 February 2024

Thank you for your review Ann. We're delighted that Lisa and Caroline were able to help and support you whilst selling your house. They'll be over the moon with your recommendation.

5/5

Google

The sale of my property in Downley completes today and I have been impressed by the professionalism and support provided by the whole JNP team throughout. Trying to sell in the current climate has been extremely difficult, but they have always been there at the end of the phone and providing regular updates. A special mention to Caroline Dowdy, whose service and attention to detail is second to none, nothing is ever too much and she has been a delight to work with from the moment we walked into the office and met her. Would highly recommend Caroline and the JNP High Wycombe team and will certainly be using them for any future sales.

James · 22 April 2021

5/5

Google

I started my flat purchase in February and as a first-time buyer, Mark has been an absolute godsend. He is incredibly professional as well as caring about his buyers. He answered my million and one questions, provided valuable advice every step of the way, and no ask was big enough. Caroline has been just as fantastic - guiding me step-by-step all through out the lockdown, keeping on top of everything and ensuring I could complete and exchange with as little stress as possible. Both Mark and Caroline has made a stressful house-buying situation much, much easier for me and I am grateful for their help. Would definitely recommend.

Lucia · 22 April 2021

1/5

Google

Me and my wife were meant to view a house in town centre of wycombe at 10:30 this saturday. We went there by 20 past 10 just to make sure we are not going to be late. Waiting outside the property for 25 minutes trying to call the phone number left in the email of the confirmation , we get no answer ... we are coming out the car to get close to the house just to make sure the agent is not missing us , and in the end we get a call back from them saying that the agent Simon was outside the property waiting for us 15 minutes from 10:30 left us a voicemail and left. It is absolutely incredible we where there all that time we where trying to call them wondering where they are and never received any messages... i had a bad experience regardin the situation and i will never go back to JNP HIGH WYCOMBE ... We took 2 days off from work just to see the property eventually renting for an year at least , and then beeing let down by the staff ...! I will low rate the experience and next time be more carefully with this kind of situations

Adrian · 22 April 2021

5/5

Google

I want to thank Megan and Martin for making the process of putting my flat on the market such a easy experience. They have been so helpful and really made it a stress free experience! My flat …

Abbie · 8 October 2022

Agent replied · 6 February 2024

Thank you for your review Abbie. We're delighted that Megan and Martin have helped make selling your flat a stress free experience. They will be so pleased with your recommendation.

5/5

Google

Mat was incredibly helpful and responded to my request for a valuation really quickly! I would highly recommend JNP.

Lois · 16 March 2024

Agent replied · 10 February 2024

Thank you for your recommendation Lois!

5/5

Google

This review is specifically for Janet that works here. Everyone tell you that buying a house is the most stressful thing you’ll go through in your life. …

Harry · 16 September 2025

Agent replied · 28 February 2025

Thank you so much for your kind words Harry! Reviews like this truly make our day and Janet will be over the moon that you have taken the time to leave such a wonderful review! … More

5/5

Google

Lisa was absolutely amazing, I would not have been able to buy my first home without her!

Anna · 22 April 2024

Agent replied · 6 February 2024

Thank you Anna! Lisa will be thrilled with your review. We wish you many happy times in your first home.

5/5

Google

We recently worked with JNP on the purchase of a property. The team was professional, efficient, and kept us well informed throughout the entire process. Highly recommended!

Vishal · 23 September 2025

Agent replied · 8 October 2025

Thank you Vishal! We're so pleased that the team were able to help you with buying a property - they'll be delighted with the recommendation. Wishing you many happy memories in your new home 🏡 …

5/5

Google

With Naz showing my partner and I around both the property and the area, we've had a superb experience in High Wycombe thus far! …

Stephan · 7 October 2025

Agent replied · 16 March 2026

Thank you Stephan! We're so pleased that Naz's knowledge of both High Wycombe and our properties has helped you! Naz and the whole team will be delighted with your recommendation and we hope that we can continue to work together to find you the perfect property ⭐

5/5

Google

I am delighted with the service from Mat and Naz! They worked together to sell my house in just over a week, which has enabled me …

Charlotte · 16 September 2025

Agent replied · 2 August 2025

Thank you so much Charlotte! We’re absolutely delighted that Mat and Naz were able to achieve a quick sale through their dedication, knowledge and attention to detail. Thank you for choosing JNP and we wish you many happy memories in your new dream home 🏡 …

1/5

Google

RACIST and affected my CREDIT REPORTac. Made me consent to a credit check on the basis that the landlord would proceed with my offer. Then made me wait 3 days as they apparently "couldn't get hold of the landlord" Even though they continued …

Amin · 8 October 2021

Agent replied · 8 October 2026

Thank you for your review Mr Shan. Having spoken to the Lettings team we can confirm that we have not discriminated against you and have followed the correct procedures necessary with regards to … More

5/5

Google

JNP were AMAZING with the sale of our property! Caroline Dowdy was SO good when it came to communication and Mike Childs did a fab job of marketing the property and getting the viewings booked! Really couldn’t fault the team from start to …

Esme · 8 October 2021

Agent replied · 7 June 2024

Thank you so much Esme. Caroline and Mike will be thrilled by your review!

4/5

Google

Very good customer service. Janet Chandler was great at communicating and providing updates and help Provided great assistance in navigating our long and sometimes stressful chain. Exchanged on time. Many thanks

Julie · 22 April 2023

Agent replied · 6 February 2024

Thank you for your review Julie. We're so pleased that Jan's communication helped you navigate a stressful chain.

5/5

Google

Although a while ago now, the selling of our house was efficiently managed by Caroline Dowdy, whose attention to detail and friendly approach made the entire process very easy. We know who to go to for our next move! Thank you again, Caroline.

Janet · 16 March 2025

Agent replied · 30 August 2024

Thank you for your kind feedback Janet! We’re thrilled to hear that Caroline's attention to detail and friendly approach made the process of selling your house so straightforward.

5/5

Google

Emma and Jan were both incredibly professional, managing the stress for both parties on the transaction. They acted as a conduit between the two solicitors without which the transaction would have struggled. Well done for all your efforts and support.

MLH · 22 April 2022

Agent replied · 6 February 2024

Thank you for your review. We're delighted that Emma and Jan were able to provide you with the 5* service our clients deserve.

5/5

Google

JNP found me a flat faster than I lose my keys. Friendly, fast, and fun, who knew renting could be a laugh? If moving was a sport, phoebe would be Olympic-level!

Naresh · 9 August 2025

Agent replied · 12 August 2025

Thank you Naresh! This review has made us smile! We're so pleased that Phoebe's enthusiasm made your experience a fun one and that we were able to help in record breaking time! ✨

5/5

Google

We used JNP to sell my daughter's house and received first class service throughout. Lisa was extremely helpful and professional in every way. She kept us in the loop with regular updates and went over and above to when chasing both buyer …

Sheridon · 8 October 2021

Agent replied · 10 June 2024

Thank you for your recommendation Sheridon. We're so pleased that Lisa was able to help your daughter sell her house in a stress free way.

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Questions about JNP Estate Agents High Wycombe

Has JNP Estate Agents won any awards?

Yes. JNP Estate Agents High Wycombe won Platinum in The Trusted Agent 2026 awards.

Want JNP Estate Agents High Wycombe to help?

Send JNP Estate Agents High Wycombe a message.

What do you need help with?

JNP Estate Agents High Wycombe will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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