Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleWe would like to focus our review on Lisa Smith who went above and beyond to get our sale and purchase to a successful conclusion before we decided to give it all up.
Teresa · 4 November 2025
Agent replied · 6 November 2025
Thank you Teresa! Lisa works so hard to ensure that transactions go as smoothly as possible and she'll be delighted that you didn't give up before she could achieve your completions! Thank you for choosing JNP to sell your property as well as find your new home - we wish you many happy memories in your new property.
★★★★★ 5/5
GoogleI would like to sincerely thank the entire JNP team for making the entire process easy and smooth for me. …
Jobin · 16 February 2026
Agent replied · 31 January 2026
Thank you Jobin! We're so pleased that Naz, Lisa and the team were able to help and support you through the search and purchase of your home. They'll be over the moon with your 5⭐ review. We wish you and your family many happy memories in your new home.
★★★★★ 5/5
GoogleWe had an excellent experience with JNP while buying our new home. From start to finish, their team was incredibly supportive and professional. The viewings were well-organized and punctual, and their assistance during the selection process …
João · 17 September 2025
Agent replied · 3 January 2025
Thank you for sharing your experience! We’re thrilled to hear that our team provided such supportive and professional service throughout your home-buying journey. Lisa's dedication and problem solving skills truly make a difference, and … More
★★★★★ 5/5
GoogleMitchell and Naz are both amazing, I am so glad that I chose to go with JNP. They are both extremely friendly and informative and go the extra mile for their clients, nothing is too much. …
ANN · 16 September 2025
Agent replied · 3 May 2025
Thank you for your review Ann. We're thrilled to hear that Mitchell and Naz guided you every step of the way during the sale of your house. They will be over the moon with your recommendation. Thank you for choosing JNP 🏡 …
★★★★★ 5/5
GoogleI recently sold my house with JNP after sales representative Ross was brilliant from start to finish, he kept me informed with weekly updates and answer queries I had. Yes selling and buying a house is a stressful experience, but Ross went beyond the call of duty. Thank you JNP.
Lew · 22 April 2022
Agent replied · 6 February 2024
Thank you for your review Lew. We're so pleased that Ross went above and beyond the call of duty to help you with the sale of your house - Ross will be thrilled with your recommendation.
★★★★★ 5/5
GoogleA BIG thank you to *Lisa Smith*, who patiently supported my mother with her paperwork. Lisa took the time to explain and guide my mother through the very detailed documentation and guide her through the online application. …
Sam · 31 August 2025
Agent replied · 16 March 2026
Thank you so much Sam. We’re delighted to hear how well Lisa supported your mother - clear guidance and genuine care are at the heart of what we aim to deliver, so it’s wonderful to know this made a difference. The rest of the team will be … More
★★★★★ 5/5
GoogleSo pleased we went with JNP. We had our house valued and photos taken by Mat on the Friday, the listing went live on Tuesday and we had accepted an offer by the Friday. …
Lauren · 30 September 2025
Agent replied · 5 November 2024
Thank you so much Lauren! JNP have been selling properties for over 30 years and we pride ourselves on excellent, smooth customer service so we're delighted that you were able to accept an offer within a week of us valuing your house! The team will be over the moon that you have taken the time to leave a review, thank you.
★★★★★ 5/5
GoogleThe JNP team have been excellent.
There were great photos, write up and promotion for the sales step. A buyer was rapidity secured. The JNP Progress team then diligently pushed the sale through …
Richard · 8 October 2023
Agent replied · 22 May 2026
Thank you for your review Richard. It really is a team effort from the first phone call to book the valuation through to the day of completion. Our High Wycombe sales team are phenomenal and they'll be thrilled with your recommendation.
★★★★★ 5/5
GoogleI have had a very pleasant experience with the team at JNP High Wycombe. Caroline and Mat have helped me greatly and in a very fast manner. I would highly recommend them to anyone wanting to buy/let in High Wycombe.
Samena · 8 August 2025
Agent replied · 9 August 2025
Thank you Samena! Caroline and Mat will be over the moon that they were able to help you so much and will be delighted with your recommendation!
★★★★★ 5/5
GoogleWe had the opportunity to view a property with Naz yesterday and were highly impressed with the level of service provided. He was exceptionally knowledgeable and offered comprehensive information regarding both the property and the …
Sajia · 16 September 2025
Agent replied · 15 April 2025
Thank you Sajia! We're so pleased that Naz's knowledge helped you - we're here to guide you every step of the way so do give him a call on 01494 528000 if he can be of any further assistance.
★★★★★ 5/5
GoogleA heartfelt thank you for your outstanding service
Selling my property was a long and often difficult journey, but thanks to the incredible team at JNP it finally happened and I couldn’t be more grateful. …
Arundhati · 16 September 2025
Agent replied · 18 April 2025
Thank you so much Arundhati - you have made our day! It means the world to us to hear how supported and cared for you felt throughout the sale of your property. Selling a property can certainly be a rollercoaster and we're so pleased that … More
★★★★★ 5/5
GoogleExcellent service all round from Lisa, Naz and Mitchell.
Using local office intelligence and advertising, Mitchell got the buyer interest off to a flying start and Naz sifted through a number of interested buyers and …
Chris · 16 September 2025
Agent replied · 3 May 2025
Thank you so much Chris! We’re delighted to hear that Lisa, Naz and Mitchell each played such an important part in delivering a smooth and successful sale. Their knowledge, proactive approach and tenacity really is a winning combination and we’re so pleased it helped at every stage of your journey. Thank you for choosing JNP ✨
★★★★★ 5/5
GoogleGood work from Jan and Matt for selling my flat. Would use JNP again.
Afshar · 1 April 2026
Agent replied · 13 April 2026
Thank you Afshar! We're so pleased that Jan and Mat were able to help you with the sale of your flat.
★★★★★ 5/5
GoogleOutstanding is the only word I can use with regards to my experience of JNP High Wycombe. From start to finish the whole Team have been really great. Special thanks to Janet and Mat for their commitment and being always there and happy to …
Ilona · 8 October 2022
Agent replied · 23 May 2024
Thank you Ilona! Reviews like this truly make our day. We're thrilled that Janet and Mat's commitment to first class customer service has led to such an outstanding experience for you.
★★★★★ 5/5
GoogleWe've had a great experience using JNP for house viewing and finding our perfect home. Christina was excellent and well-knowledgeable, helping us at every step of the process and maintaining excellent communication. …
Dragos · 8 October 2023
Agent replied · 23 May 2024
Thank you Dragos! Christina is a star and we're so lucky to have her on the team - she'll be delighted with your recommendation.
★★★★★ 5/5
GoogleWe had a very good experience with JNP purchasing our first house. The team was responsive, professional and kind. Janet really helped us push the seller’s side, speeding up what was a pretty lengthy process. She was efficient, easy to reach and it felt like she truly cared about our deal.
Kimberly · 16 March 2025
Agent replied · 11 July 2024
Thank you Kimberly! Janet and the team will be delighted with your review. Buying your first house can be daunting and we're so pleased we were able to help you.
★★★★★ 5/5
GoogleWe dealt with Jan at JNP as we were buying a property through them and she was very professional and quick to answer our questions as well as following up with various parties involved in the process. I would recommend them.
Rebecca · 6 February 2023
Agent replied · 6 February 2024
Thank you for your review Rebecca. Jan will be thrilled with your recommendation.
★★★★★ 1/5
TrustpilotTerrible service
I bought a house being sold through JNP, I had a few reservation about how the owners would leave the property, and so asked for things, such as them removing the sofa from the attic, prior to exchange. I was made to feel by JNP, on several occasions, like I was causing problems for these "lovely kind" sellers by delaying the sale. On the day of exchange, however, I moved into a home left in absolute filth, with dog poo in the garden, rubbish in the attic and damage to pretty much every wall in the house. I called Joshua at JNP to inform him (as he had told me on several occasions how lovely these sellers (Neil and Gale Joslin were), and I was told that he would send over my pictures to them and "sort something out". I heard nothing back for a month, until Joshua messaged to say that the sellers wanted a favour, of some post redirected. Obviously annoyed that I had no response before this, I asked what there response was to the photos, and I was told that JNP had no legal responsibility. I understand that they might not, but they have a moral one, so all I can warn is that if you are buying a property sold via JNP, don't trust anything your told by the estate agent.
Hannah · 25 April 2022
★★★★★ 5/5
GoogleI would like to thank Lisa, Janet all the JNP team involved in the sale. Particularly when first buyers withdrew I was impressed how quickly you managed to find new ones!! …
Looki · 8 October 2023
Agent replied · 23 May 2024
Thank you for your review. We're thrilled that Lisa, Janet and the team were able to help you sell your property and overcome the difficulties along the way.
★★★★★ 5/5
GoogleWe recently sold our flat with JNP and had a great experience. Everyone from the sales team to sales progression was incredibly helpful and the process was as smooth as it could’ve be. …
Shruti · 16 September 2025
Agent replied · 24 February 2025
Thank you Shruti! Selling houses really is a team effort - from the valuation through to the day of completion. Mat, Martin and Jan will be over the moon that you have left such a detailed review and a recommendation. Thank you for … More
★★★★★ 5/5
GoogleJNP estate agent helped me navigate the process of buying my first property with ease! Friendly knowledgeable staff always a phone call away to help with any questions I had. …
Lee · 16 October 2025
Agent replied · 8 October 2025
Thank you Lee! Buying your first property can be daunting so we're delighted that Naz and Lisa were able to help you every step of the way. Wishing you many happy times in your new property 💛 …
★★★★★ 5/5
GoogleWe have just bought our first property with JNP. Martin has been great help throughout the whole process updating us on the progress of the case on the regular basis and giving us answers to all the questions we have had as a first time buyers. Once again big thank you to you and your entire team! Highly recommended.
Violetta · 22 April 2019
Agent replied · 6 February 2024
Dear Violetta, thank you for your lovely review, we will pass your comments onto Martin. Good luck in your first home
★★★★★ 5/5
GoogleIt took almost a year for my house move to work out, but throughout it all I had fantastic service and support from the team at JNP. Caroline went out of her way on a number of occasions to achieve a successful move and I'm very grateful to her for all her efforts. Very many thanks to all involved.
Clare · 22 April 2019
Agent replied · 6 February 2024
Dear Clare, thank you very much for your review we are very pleased to hear you have had such a good experience with JNP.
★★★★★ 5/5
GoogleJan was our co-ordinator throughout this very long and arduous as well as stressful process in selling our house and purchasing another. All the way through this she kept us up to date as to what was happening, pushing things along when …
Andy · 8 October 2022
Agent replied · 6 February 2024
Thank you for your review Andy. We're delighted that Jan's persistence as a sales progressor paid off for you.
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