Trusted Agent profile Β· High Wycombe Β· Buckinghamshire

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JNP Estate Agents High Wycombe reviews

β˜…β˜…β˜…β˜…β˜… Excellent

919 reviews across 2 platforms

27 Crendon Street, High Wycombe, Buckinghamshire, HP13 6LJ

Part of JNP Estate Agents, see every office.

JNP Estate Agents's office in High Wycombe, Buckinghamshire, at 27 Crendon Street, is rated 4.6 out of 5 across 919 reviews on two platforms, including 866 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards JNP Estate Agents won in 2026.

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4.7 / 5

866

Reviews on Google

This office

Trustpilot logo

53

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for JNP Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.

4/5

Google

We recently sold through JNP High Wycombe. We originally listed with them back in Autumn 2024 and had a great valuation from Mitchell. From then, honestly we had little to no communication from Mitchell himself, but mostly with Martin who …

Ziggie Β· 16 December 2025

Agent replied Β· 26 November 2025

Thank you Ziggie for your review. Firstly, we are sorry that you felt let down by the communication and efficiency of the team when we first started working together to sell your property.Β  This is not the level of service we strive to … More

5/5

Google

Lisa has been a god send with aiding the purchase of the property! 5 star service

Sinead Β· 16 April 2025

Agent replied Β· 18 April 2025

Thank you Sinead! We're delighted that Lisa's excellent sales progression skills have helped you with purchasing your property!

5/5

Google

I don’t think we would be in our new home without the support from the team at JNP, their sales progression team were so supportive during the process and went above and beyond to help whenever they could.

Jennifer Β· 10 January 2026

Agent replied Β· 14 January 2026

Thank you Jennifer! Firstly, congratulations on moving in to your new home - a lovely way to start the new year! Thank you for your kind words about our Sales Progression Team - they work tirelessly to ensure that all parties are kept updated and will be delighted with your review. Wishing you many happy memories in your new home.

5/5

Google

I know it’s more usual to leave a review once a house is sold, but I think first impressions and effort really count. From the very first viewing I was so impressed with the way Mat presented our house to the prospective buyers. He has a …

Tim Β· 16 October 2025

Agent replied Β· 2 October 2025

Thank you Tim! Mat's enthusiasm and knowledge are a great combination - he truly invests a lot of time and care with each property and client. He'll be delighted that you have taken the time to leave a 5⭐ review. Thank you for choosing JNP!

5/5

Google

A big shout out to Jan .. she has been so helpful through the stressful process of buying and selling .. she is professional, friendly and a true star .. thank you Jan for all your help πŸ˜€ …

Sue Β· 22 April 2024

Agent replied Β· 6 February 2024

Thank you Sue! Jan is indeed a true star and we're so pleased that she was able to help you through the stressful time of buying and selling. Jan will be delighted with your review.

5/5

Google

Massively recommend JNP, such a smooth easy process selling our house. Massive thank you to Mat and Jan!!

Tyler Β· 16 March 2025

Agent replied Β· 16 April 2024

Thank you Tyler! Mat and Jan will be delighted with your recommendation.

5/5

Google

First Time Buyers with JNP and both Martin and Lisa from sales team were amazingly helpful. The communication was great throughout the process. The solicitors they suggested (Premier Property Lawyer), were also very good. Recommended 100%

Naila Β· 23 January 2026

Agent replied Β· 31 January 2026

Thank you Naila! Communication is key when buying a property and we're so pleased that Martin and Lisa excelled at this - they'll be delighted with your recommendation. Wishing you many happy times in your new home.

5/5

Google

Really engaging and supportive team. I spoke to Naz briefly and his feedback and support was great.

Vish Β· 16 March 2025

Agent replied Β· 25 May 2024

Thank you Vish! We're so pleased that Naz and the team were able to support you - they'll be delighted with your review.

5/5

Trustpilot

Naz was superb in helping us around the…

Naz was superb in helping us around the property and his local knowledge expertise is excellent.

Awall Β· 27 March 2025

Agent replied Β· 7 July 2025

Thank you! Naz will be delighted with your 5⭐ review - do give him a call on 01494 528000 if he can be of any further help.

5/5

Google

I’m very grateful to JNP for their help in choosing and managing my documents. Their team was professional, helpful, and made the process easy and stress-free. I highly recommend their services! Naz@JNP and Lisa@JNP

Erika Β· 30 January 2026

Agent replied Β· 2 February 2026

Thank you Erika! Naz and Lisa will be thrilled with your recommendation. We're so pleased that their knowledge and experience helped make the process stress free for you. Wishing you many happy memories in your new home πŸ’› …

5/5

Google

From sale to completion in 57 days! Thank you to all the team at JNP, you definitely all worked as a team from valuation through to completion, to help and support me with the sale. Particular thanks to Lisa who was amazing, and Ross who put up with my regular chasing calls and updating me every step of the way. Highly recommend!!

Gillian Β· 22 April 2022

Agent replied Β· 6 February 2024

Thank you for your review Gillian. We're thrilled that we were able to guide you from sale to completion in 57 days! Lisa, Ross and the team will be so pleased with your recommendation.

5/5

Trustpilot

Appreciation

I can explain how great the service here is, I would like to say a big thanks to Lindsay Winters a manager at JNP made the renting experience ten times better

Darnel Β· 6 August 2024

Agent replied Β· 14 August 2024

Thank you so much for your wonderful feedback! We’re delighted to hear that Lindsay has made such a positive impact on your renting experience.

5/5

Google

The team at JNP are fantastic! Caroline in particular, has been immensely, impeccable. We couldn’t have asked for a higher standard of professionalism, communication and all round support. She has absolutely gone above and beyond. Plus, such a truly lovely person. Incredibly & eternally grateful.

Christina Β· 12 October 2025

Agent replied Β· 17 October 2025

Thank you Christina. Caroline's dedication, professionalism and warm nature are legendary and we're delighted that she has been able to support you. She will be over the moon that you have taken the time to leave such a heartfelt review.

5/5

Google

Caroline took us on some viewings and was super friendly and honest with us in regards to the properties. She recommended some great places to us and we are very happy with her service and professionalism. Thanks Caroline!

Laura Β· 16 March 2024

Agent replied Β· 10 February 2024

Thank you Laura! Caroline is a super star with a phenomenal amount of knowledge. She will be thrilled with your review.

5/5

Google

We've recently purchased a house in through this branch of JNP and they have been wonderful - I'd like to mention Lisa in particular as she really did go above and beyond for us on every occasion. Although some bits did take us a moment to …

Mary Β· 16 September 2025

Agent replied Β· 14 March 2025

Thank you Mary! We're so pleased that Lisa's compassion, knowledge and communication helped you navigate the process of being a first time buyer. Wishing you many happy memories in your new home 🏑 …

5/5

Google

In 2019 I bought my first home with JNP. I’m so grateful for the experience Caroline gave with me as she made it so easy I Thoroughly enjoyed my first buy! She found me the perfect home that met all my requirements. The experience was so …

Jordan Β· 16 September 2025

Agent replied Β· 16 September 2026

Thank you so much for your lovely review Jay! Caroline is a huge asset to the team and we’re so pleased that she was able to guide you through buying your first home in 2019 and that the experience was so positive, you have now sold … More

5/5

Google

I’m 1-day away from completion, and honestly it’s all thanks to Jan C at JNP in High Wycombe. As a first-time buyer, I found the progress very daunting, but Jan provided a superb service throughout the whole process, and she was the key to …

Ana-Maria Β· 8 October 2023

Agent replied Β· 23 May 2024

Thank you for your review Ana-Maria. Jan is an absolute gem and the perfect person to have guided you through your first purchase. Wishing you many happy times in your new home.

5/5

Trustpilot

We have recently moved out of a…

We have recently moved out of a property managed by JNP Estate Agents after almost eight wonderful years, and I felt it was important to leave a review reflecting our experience.

George Β· 11 February 2026

Agent replied Β· 12 February 2026

Thank you so much for such a thoughtful review! It means a great deal to us that your time in the property was so positive and it's not lovely to hear how many happy memories you have from your time there. We’re delighted to hear that you found our team professional, organised and supportive throughout your eight-year tenancy. Your kind words about Lloyd, Suzy, Samantha, Natalie and Tori are greatly appreciated- they will be so pleased to know the impact they’ve had over the years. Thank you for your recommendation. We wish you and your family every happiness in the future and hope your next chapter is just as special πŸ’›

5/5

Google

Dealt with Lisa Smith who was very helpful throughout the whole buying process. Would recommend!

Will Β· 16 March 2025

Agent replied Β· 14 August 2024

Thank you for taking the time to leave such a positive review Will! We’re delighted to hear that Lisa was so helpful throughout the buying process. She'll be over the moon with your recommendation.

5/5

Google

Absolutely amazing service from start to finish, from the viewing with Martin, all the way through to the end with Jan helping us and keeping us updated at every time we had news

Jack Β· 24 January 2026

Agent replied Β· 1 February 2026

Thank you Jack! We're so pleased that the team provided the 5⭐ service all our clients deserved. Martin and Jan will be delighted that they were able to help.

5/5

Google

The team at JNP are fantastic! Caroline in particular, has been immensely, impeccable. We couldn’t have asked for a higher standard of professionalism, communication and all round support. She has absolutely gone above and beyond. Plus, such a truly lovely person. Incredibly & eternally grateful.

Christina Β· 4 October 2025

Agent replied Β· 8 October 2025

Thank you Christina! We couldn't agree more - Caroline's professionalism alongside her caring nature and desire to provide our clients with the very best service is a winning combination. We are very lucky to have her leading the sales team at High Wycombe - her passion is infectious and we're so pleased that you took the time to leave a 5⭐ review to acknowledge that!

1/5

Google

Avoid renting your property through JNP

Jessica Β· 14 August 2026

Agent replied Β· 2 September 2026

Thank you for your review Jessica and we're sorry to hear that your experience with JNP Lettings has been disappointing. As you have posted your review on our Sales site, we will ensure that the Lettings team are aware. Unfortunately we are unable to locate your details on the Lettings database so please do call Lloyd Buston, Lettings Manager, on 01494 520555 to discuss this further.

5/5

Google

We decided to use JNP High Wycombe branch to sell our property. This was aftermeeting with Mitchell Desborough whose professional attitude and realistic estimates of price and time to sell turned out to be very accurate. …

M Β· 16 December 2025

Agent replied Β· 27 November 2025

Thank you so much for your 5⭐ review! It really is a team effort so we’re delighted to hear that your experience with the High Wycombe team helped make the entire process calm and straightforward. Clear communication, accurate feedback and … More

5/5

Google

Had to give these lot a 5* review. If your looking to buy a property in high wycombe or surrounding areas I would highly recommend jnp. We viewed many houses with multiple estate agents and jnp stood out massively with loads of info in the …

Kane Β· 16 September 2025

Agent replied Β· 20 March 2025

Thank you so much for your amazing 5-star review Kane! We're thrilled that you received such excellent customer service from our team and are especially pleased to hear that Lisa and Caroline stood out with their knowledge and support … More

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Questions about JNP Estate Agents High Wycombe

Has JNP Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: JNP Estate Agents, High Wycombe won Platinum; JNP Estate Agents, Hazlemere won Gold.

Want JNP Estate Agents High Wycombe to help?

Send JNP Estate Agents High Wycombe a message.

What do you need help with?

JNP Estate Agents High Wycombe will use your details to contact you about this. See our privacy notice.

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