Trusted Agent profile · High Wycombe

Connells High Wycombe reviews

4.5

★★★★★ Excellent

315 reviews across 2 platforms

1-3 Queen Victoria Road, High Wycombe, HP11 1BA, HP11 1BA

Connells's office in High Wycombe, at 1-3 Queen Victoria Road, is rated 4.5 out of 5 across 315 reviews on two platforms, including 203 Google reviews rated 4.5.

Google logo

4.5 / 5

203

Reviews on Google

This office

Trustpilot logo

112

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.

5/5

Google

Meirah from the High Wycombe Connells brunch was phenomenal! Jack the mortgage advisor was professional and incredibly deicated in finding the best deal for us. Highly recommended!

Rossella · 26 October 2023

Agent replied · 25 October 2024

Thank you for your terrific recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Connells provided an excellent service in the sale of our property. They got the marketing up and running pretty quickly and then processed some 40 viewings in a very short space of time which led to a number of offers being received, one of which we accepted and which led to the eventual sale. Contact with their sale team was never a problem and the whole process was conducted very professionally.

Garry · 26 October 2022

1/5

Trustpilot

You will end up doing chancellors…

You will end up doing chancellors property management job yourself.

Timothy · 21 October 2025

1/5

Trustpilot

Landlords: AVOID AVOID AVOID

Landlords: AVOID AVOID AVOID!

H · 22 November 2025

5/5

Trustpilot

I always deal with Ms Georgie Jenner on…

I always deal with Ms Georgie Jenner on our rental property.

Moises · 21 July 2025

4/5

Google

Looking forward to working with them. They seem very confident on their abilities to satisfy sellers and buyers alike.

Richard · 26 October 2023

Agent replied · 25 October 2024

Thank you for the fantastic review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

1/5

Google

Well I for one would never use them again. Excellent start, down hill from there. Told them I was away so no viewings, so they I'd a viewing with no notification, I complained, lots of apologies, then the day we arrived back did another viewing with no notification, again complained, again apologies. Told there was viewing, did all the necessary, nobody turned up, complained, more apologies. Decided by this point they were useless, so tried to end my contract, told you're locked in for 26 weeks, my stupidity, didn't ask the question during the initial meeting, I challenged this as this was never discussed. Legal advice this is not legally binding. Now with ombudsman. Be very aware of this if you choose them. Totally useless. No viewings now for 4 weeks

BILLY · 27 October 2018

5/5

Google

i highly recommend Connells estate agency and to be honest they are the best we have ever dealt with and we have moved many times due to our jobs. Gari who has a wealth of experience heads up an excellent team of guys, Ajeet, Reuben & John to name a few who are always most professional and helpful to deal with. They take the time to get to know your home and you personally which makes sometimes what could be stressful situations so much easier. They have given us excellent advice and I couldn't recommend them highly enough. They are La creme de la creme. Thank you so much to all the team. Alison & Charlie Kneen

Alison · 27 October 2017

5/5

Google

I recently had my mortgage arranged by Sarah the mortgage advisor at Connells. As a first time buyer I have to say it was a pleasure to have such an informative but personal broker to work with. Her advice meant that my wife and I secured a product that was suited to our needs and comfortably fit within budget. Everyone in the branch was really helpful and quick to answer our questions. Overall the service we received was smooth and professional. We'll definitely be returning down the line for our mortgage needs and if we were to sell in future. Thanks to the team!

Y · 27 October 2017

5/5

Google

Excellent service. Good advise provided. Did extra miles to find me a better mortgage rates. Highly recommended.

Syed · 26 October 2023

Agent replied · 25 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Joseph was transparent and friendly would highly recommended as he went through the process and also suggested a really good investment which I now own Thanks joe!

Connor · 27 October 2019

5/5

Google

Ryan from Connells was great, relaxed and straight to the point. Would highly recommend

Oli · 30 November 2023

Agent replied · 25 October 2024

Thank you so much for taking the time to leave your comments and 5* review! These are very much appreciated by the local team. Kind regards, Scott @ Customer Care

1/5

Google

It shocks me to find so many reviews citing great communication from these guys. We spent months having to chase for the slighest of updates never getting calls returned. Looking back now I cant think of a single time that we weren't lied to about how close to completion we were (spoiler alert: we pulled out after 2 months of weekly promises that we would be moving in within 3 weeks).

Ryan · 26 October 2020

5/5

Google

Bought a lovely maisonette through Connells which finally completed yesterday. All the staff have been incredibly supportive, especially Gari, Sarah and Rueben. Thanks again for all your help :)

Holly · 27 October 2017

5/5

Google

Excellent team in the high wycombe branch especially Megan who has helped us find our dream home and has been there every step so far

Elli · 27 October 2019

5/5

Google

Excellent Mortgage advice from Natasha. Amazingly helpful.

Sean · 28 February 2024

Agent replied · 25 October 2024

Many thanks Sean Day for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Joe was my contact while trying to find a property, and he was great. Very enthusiastic, helpful, and listened to my requirements well.

Belinda · 27 October 2019

5/5

Google

Hardip has been great throughout buying my first home in High Wycombe. Everything has been explained carefully and advice has been useful.

Matt · 27 October 2019

1/5

Google

Bad customer service. Tried to buy a property with them but went unsuccessful because the developer pulled out and deducted £1500 (50%) fee because THEY FANCIED PULLING OUT OF THE DEAL. Hence incurring costs without my fault. Very pushy on using their own solicitors and mortgage advisors who are expensive. We did not wish to use their advisors and hence they did not sell us the property. Not advisable to use them.

Aayush · 27 October 2017

5/5

Google

Joseph was great and very helpful finding a property for me. Very professional in each viewing and always helpful.

Nick · 27 October 2019

5/5

Google

Best property agents in HighWycombe

Jaffer · 30 November 2023

Agent replied · 25 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

1/5

Google

Was very disappointed with service, took almost 6 weeks to have our deposit returned. Every time we chased them, they would tell us that they would look into it and get back to us and then never come back. Had to open a claim with TDS in the end to get the money returned.

Craig · 27 October 2018

5/5

Google

Natasha did an amazing job and got us the right mortgage for our first house. Impressed with the service and communication throughout the process

Syed · 26 October 2023

1/5

Google

Awful is small word for their service.

Electric · 27 October 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviewsLeave Connells a review

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