Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleBad customer service. Tried to buy a property with them but went unsuccessful because the developer pulled out and deducted £1500 (50%) fee because THEY FANCIED PULLING OUT OF THE DEAL. Hence incurring costs without my fault. Very pushy on using their own solicitors and mortgage advisors who are expensive. We did not wish to use their advisors and hence they did not sell us the property. Not advisable to use them.
Aayush · 27 October 2017
★★★★★ 5/5
GoogleJoseph was great and very helpful finding a property for me. Very professional in each viewing and always helpful.
Nick · 27 October 2019
★★★★★ 5/5
GoogleBest property agents in HighWycombe
Jaffer · 30 November 2023
Agent replied · 25 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWas very disappointed with service, took almost 6 weeks to have our deposit returned. Every time we chased them, they would tell us that they would look into it and get back to us and then never come back. Had to open a claim with TDS in the end to get the money returned.
Craig · 27 October 2018
★★★★★ 5/5
GoogleNatasha did an amazing job and got us the right mortgage for our first house. Impressed with the service and communication throughout the process
Syed · 26 October 2023
★★★★★ 1/5
GoogleAwful is small word for their service.
Electric · 27 October 2016
★★★★★ 5/5
GoogleExcellent handling of my house purchase from start to finish! John hosted the viewing and worked with us almost daily from start to finish with constant updates, even when he was away, the guys from the office knew exactly what was going on and would keep us in the picture. Would highly recommend!
Danny · 27 October 2017
★★★★★ 1/5
GoogleDont seem to want to sell the houses they have for sale
Jamie · 26 October 2020
Agent replied · 25 October 2024
Selling houses is our priority, sorry you feel that it isn't. We are very sorry to hear that you feel this way about Connells, please get in touch with us on socialmedia@connells.co.uk if you would like to share more details so we could look into this further for you.
★★★★★ 5/5
GoogleRating only, no written review.
Bharat · 14 October 2026
Agent replied · 15 October 2026
We appreciate your feedback and are delighted with your review. If you have any comments to add, we’d be very interested to hear them.
★★★★★ 5/5
TrustpilotHe was great.
Nnenna · 3 September 2026
★★★★★ 1/5
TrustpilotShysters.
James · 3 September 2026
★★★★★ 5/5
GoogleRating only, no written review.
Samuel · 10 August 2026
Agent replied · 10 October 2026
It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.
★★★★★ 1/5
GoogleDreadful. Told us they would do something, then didn't. No follow up. No progress on sale. We had to push all the time and they generally ignored most of our calls. Will not use them again.
Lindsay · 27 October 2019
★★★★★ 5/5
GoogleExcellent Mortgage Service, staff helpful and friendly also.
Ben · 26 October 2023
★★★★★ 5/5
GoogleI have been dealing with Joseph Summerling who is a great communicator and has always kept me updated.
Great agent and a pleasure to deal with. Can not recommend him enough.
James · 27 October 2019
★★★★★ 5/5
GoogleExtremely professional company! Kas came out and valued my property, I was extremely impressed with how thorough and helpful he was. I will definitely be using Connells to sell my property!
Jessica · 27 October 2018
★★★★★ 5/5
GoogleJust bought our first house through Connells, the experience was great, smooth and we will definitely be back in the future. Can’t thank the guys and gals there enough.
Matthew · 27 October 2019
★★★★★ 5/5
GoogleThese guys (Sam & Lucinda) couldn't do enough to help me move home. They found the perfect property and worked tirelessly on my behalf. Can't recommend Connells enough.
Thank you so much
Mr · 27 October 2017
★★★★★ 5/5
GoogleVery helpful when myself and friends moved into a house they are letting! Sam still stays in contact and makes sure everything is still sweet! Thanks connells!
S · 27 October 2017
★★★★★ 5/5
GoogleGreat Service! From start to finish I was really taken care of, thank you especially to Lucinda who went the extra mile. I would definitely recommend Connells
Charlotte · 27 October 2017
★★★★★ 5/5
GoogleVery pleasant and professional service especially from Lucinda Deibe from High Wycombe branch. Great communication and customers service. Best estate agent I ever came across with.
Anna · 27 October 2017
★★★★★ 5/5
GoogleI would like to thank miles and Jordan for their help and being true professionals at their job in selling my home
James · 27 October 2019
★★★★★ 5/5
GoogleAbsolutely fantastic service... Communication was great and kept me in the loop throughout the whole process. Would highly recommend the team at connells
A · 27 October 2017
★★★★★ 1/5
GoogleNot very professional
Shaida · 26 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.