Every review we hold for the High Street office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHighly recommend
I would like to express my sincere gratitude to Forest estate agency(Feltham) for their exceptional service in selling my flat. Their professionalism and expertise made the entire process seamless. I would especially like to thank Martin and Dexter for their outstanding support. I am so happy and would definitely use you in future!
Таня · 1 December 2025
Agent replied · 29 December 2025
Thank you so much for your kind review, I am so pleased we could get you moved, I know the pressure that you are under, and wish you all the best for the future Martin
★★★★★ 5/5
GoogleWe recently completed on a sale of our property whith forest acting as the Estate agents. Martin and Kirsty were fantastic all the way through from start to completion, always keeping us fully advised of progress and working very hard to meet all requirements. We will in future always go back to forest as they are very professional company and extremely nice to do business with.
Terry · 29 December 2024
Agent replied · 23 October 2024
Thank you for your review Terry, I am sorry that the sale took so long to complete, Leaseholds are very difficult, but we got there in the end
★★★★★ 5/5
GoogleI wanted to take a moment to share our recent experience with a family run- Forest Estate Agents in Feltham, as we have just completed the sale of our property through them. We highly recommend their services.
We received excellent support from Martin, Dexter, and Kirsty throughout the selling process. They were always available on the phone to address any questions we had and they provided effective solutions every step of the way.
Mrs Thaker
Rashmi · 15 February 2026
Agent replied · 15 April 2026
Thank you Mrs Thaker, it was a pleasure to act for you, I know how difficult it was for you to make the move, after so many years in Feltham, we hope that you will be equally happy in your new home Martin
★★★★★ 5/5
GoogleChris was highly recommended to us, by someone who sold their house through him. He was exceptional. Honest, attentive and always on hand. It was refreshing to deal with a person who cared, and was available from start to finished. A genuine person who did his best for us and managed to get a great result in a very tough market.
Adam · 30 October 2025
★★★★★ 5/5
GoogleWe sold our house recently through Forest and the whole service from start to finish was absolutely fantastic! Martin and Kirsty were fabulous and it was a real pleasure dealing with them both. Stress free, great communication and constant advice along the way. Highly recommend and thank you again for everything. Dave & Susie
Diamond · 21 December 2024
Agent replied · 11 December 2024
Thanks for taking the trouble to post David, i hope you are both happy in your new home by the coast. Martin
★★★★★ 5/5
GoogleAbsolutely wonderful working with Forest Estate Agents. Tracey Meredith from the Lettings Team was extremely supportive and helpful to us throughout the process. She was quick and very responsive. Resolved all our queries promptly and ensured we had a smooth and happy moving in process. We loved our experience from the very first start with them and have high hopes for continued support throughout our tenancy. Thankyou ever so much Tracey, Julia and Team for your support and great communication. We are so glad we found our loving home from you. Best regards, Nipunie & Anjalo.
Nipunie · 25 March 2026
★★★★★ 5/5
GoogleI decided to contact Forest Estate Agents as I’d seen numerous sold boards around the Hanworth area. Kirsty was fantastic and communication excellent. Forest sold the house in 2 weeks and followed every detail through to the sale completion! I can’t recommend them highly enough and wouldn’t hesitate to use them again in the future
David · 15 April 2024
Agent replied · 27 August 2024
Thank you Dave, I have passed on your comments to Kirsty, it is always satisfying to receive good reports of my staff, thank you very much for choosing Forest Martin Ludeman Director
★★★★★ 5/5
GoogleI have recently sold my terraced in Feltham via Forest. They helped and supported me in every possible way, undeterred by the formal difficulties. I recommend to anyone who wish to sell their property. Special thanks to Martin for personal yet professional advice along the way
Kasia · 24 July 2024
Agent replied · 27 August 2024
Thanks Kasia, and thank you for entrusting Forest with your sale, all the best with your future plans Martin
★★★★★ 1/5
GoogleI had a very disappointing experience with Forest Estate Agents, specifically with Kirsty. I made an offer on a property back in October, and my offer was even above the asking price. Despite this, the property is still on the market, which makes me feel that my offer was not communicated to the seller. Kirsty’s handling of the situation has been extremely frustrating and raises serious concerns about the transparency and professionalism of the agency.
As a potential buyer, it’s disheartening to think that offers might not be properly passed on to the seller. This kind of behavior not only wastes the buyer’s time but also does a disservice to the seller, who may not even be aware of genuine offers. If you’re considering selling your property, I would strongly advise against using Forest Estate Agents. There are many other agents who are more transparent, professional, and committed to getting your property sold in a timely manner. Be cautious and look for an agent who will represent your interests properly.
M · 14 February 2025
Agent replied · 29 December 2025
Hi Kumar, I am very sorry to hear that you have had a bad experience with Forest, can you please tell me which the property in question is, so that I can review the situation, and report back to you. We take pride in being completely transparent in all our actions, naturally, this approach can sometimes upset some purchasers, and this is the first that I have heard of your complaint, as nobody has approached me, which is a surprise as the Director of Forest. I take every complaint very seriously, so it would be very helpful to hear your story, I await your earliest response, so that I can assess the situation fully. All offers, below or above the asking price, are conveyed to the seller, otherwise, we run the risk of being sued for the difference, as I am sure you can acknowledge, it is highly unlikely that any agent would risk that! It is our policy to continue to keep a property on the market until a survey has been booked, as many buyers make offers that they have no intention of proceeding with, I am not suggesting that you would be one such buyer, and that is precisely the reason that I want to eliminate you from that section of the buying public, I look forward to hearing from you asap Martin Ludeman Director
Hi Kumar, I have spoken to Kirsty regarding your complaint, the property is question was Hamlyn House. The situation was very clearly outlined to you on more than one occasion, the seller would not accept an offer from any buyer, unless they were prepared to put down a non returnable deposit, which you advised us, that you were not prepared to do. The property has remained on the market, because no other buyer was prepared to do this either, however, these were the sellers instructions, not ours. You will notice that the flat still remains available. Your review was unfair and incorrect, and I would urge you not to make defamatory comments without giving a fair description of events, we take our reputation very seriously, and will take legal action if necessary to defend it. Martin Ludeman Director
★★★★★ 5/5
GoogleAs soon as Martin valued our late father's property I knew i could trust this estate agent. Martin ,Kirsty and Dexter showed compassion and respect at a very difficult time. They also kept us updated throughout the whole process which gave us peace of mind especially as we didn't live locally. We would recommend this estate agents without any hesitation! They just made everything go so very smoothly! Many thanks to all of you!!
K · 15 February 2026
★★★★★ 5/5
GoogleI went through both sales and buying journey with Forest. They are very professional and provide top quality service! Thanks to both Martin and Kirsty for valuable advice, being helpful and informative throughout the process and including your awesome coordination effort for the completion day. I didn't have to sweat a bit at any stage of the process, thanks to them! I would highly recommend Forest and wouldn't hesitate to use them again in the future!
Thiha · 29 December 2024
Agent replied · 27 August 2024
Thanks for allowing is the opportunity to act for you Thiha, I hope that you are happy in your new home, Martin
★★★★★ 5/5
GoogleToday was my first time at Forest & Julia was kind enough to take my information, and I truly appreciate her helpfulness and professionalism. I’m confident that with her support, I’ll find a new home very soon!
Evangeleena · 14 July 2025
★★★★★ 1/5
GoogleI have had the worst time dealing with this so called Estate Agency. Not once have they bothered to keep in touch or address any issues I've had and put to them . Dreadfully laid back attitude by Kirsty . I would never use this Estate Agency again or would I recommend it to anyone wanting to sell there property. I have to put 1 star as there's no option for none to be added don't be fooled.
Tracey · 15 April 2024
Agent replied · 27 August 2024
Hi Tracey, I am very sorry that you felt you had to leave Forest a bad review, we have been trying to sell the flat since April 2023, so I can quite understand your frustration, especially when we have sold others in the block within that timescale, it is difficult to explain why they have been preferred to yours, as all the buyers looked at all the flats. We did take new photos at your request, but I understand that you did not like those, and we have been in touch with Doug regularly before we were aware of your involvement. I am sorry that you felt Kirsty was laid back, I can understand why you would want to change agents after such a long period, and I think Kirsty understood as well, I hope that you can find a buyer for your retirement home in the future, they are a niche market, and the 3 that we have found buyers for over the last year, were very happy with our service, I am sorry that we could not find a buyer for yours, especially as the property was initially purchased from us in 2021, again emphasizing our success with this type of property, good luck for the future
★★★★★ 5/5
GoogleAfter having a bad experience with a tenant, Hope managed to resolve all my worries. Hope was a complete professional and has saved me so much time and money going forward.
I genuinely couldn’t have done without her support.
I’ve had dealings with a number of Lettings agency’s In the last few years, but I have to say Hope is second to non. Hope is considerate and easy to talk to and never made me feel like I was wasting her time.
I would recommend Forest and especially Hope to any potential Landlord.
Thank you Hope.PositiveResponsiveness, Quality, Professionalism, Value
David · 28 August 2021
★★★★★ 5/5
GoogleHave had a really positive experience renting through Forest. Agnes has been very responsive and helpful with any and all issue before and during the tenancy, can't say enough about how responsive and genuinely helpful Agnes has been. Far better experience renting than with any other estate agents, cannot recommend enough.
Liam · 15 April 2024
★★★★★ 5/5
GoogleA really Fantastic service from Forest Estate Agents over the last 14 years from when we were first renting the flat out and then finally selling it in 2026.
A great Team to deal with and very professional in all aspects!
Mark · 15 February 2026
★★★★★ 5/5
GoogleWas recommened to Forest and as soon as we walked into the office it was obvious it was the right place to be.
Duncan was extremely helpful, taking responsibility for viewings of the flat as circumstances meant we were not able to be in the flat during viewings.
If Duncan wasn't around everyone else was able to assist whatever queries we had in the same friendly manner.
Would have no hesiation in usig Forest agan in the future
Kevin · 7 July 2020
★★★★★ 1/5
GoogleI put an offer in with these people for a house above asking price, and I was told it was turned down with no best and final bids and no rejection letter. When I chased up to see if my offer had been accepted they hung up the phone on me for no good reason. When I asked why my bud was turned down even though it was the highest bud and my chain is in a good position to proceed, they said they didn’t want to sell to a HMO. I was not a HMO! The agent has obviously miss represented me and told the seller i am a HMO without even checking with my own estate agent my chain position, which is strange! They didn’t take down my email address or any other information when registering to put a bid in for the property. It feels as though they have a vested interest to keep the price down. I wonder if the owner of the property are aware. Don’t sell your house with forest. They are obviously selling houses to their mates on the cheap
C · 7 July 2022
Agent replied · 7 July 2023
Hi Chiara, I am responding to your review that you have left Forest.
I have interviewed the staff in my office regarding your comments, and also spoken to the seller of the house to ensure that the correct procedures were followed. It would appear that the seller had already accepted an offer for the property, and despite our advice, did not want to consider alternative offers, we have also received a higher offer, considerably more than yours, which as we are obliged to do, will also be forwarded to our client for their consideration. Not all properties are sold on the basis that the highest bidder will be accepted, the seller makes that decision, we carry out those instructions. I fully understand that you are upset that you have not secured the house that you wanted, but it had nothing to do with your situation, and we were aware that you were not an HMO, I think you have misunderstood that conversation, this is purely a decision that was made by the sellers. a Your suggestion that it was sold to a friend of Forest, is Libel, an accusation that which we take very seriously, we have been established since 1986, and have a hard earned reputation for honesty in Feltham, it is all too easy to make false statements, and yours are completely unfounded. All offers are submitted to our clients, and if you want to make another offer, that would also be forwarded, and we would respond to you once more. I notice that Duncan did give you an e-mail response to your offer, and having spoken to all members of staff, nobody hung up on you, can you please tell me who you were speaking to when this occurred. Once again, if you want us to forward another offer on your behalf, we are happy to do so. Martin Ludeman
★★★★★ 5/5
GoogleThis is the 2nd time I've used Forest in the past 18 months and on both occasions they have been fantastic. Martin and Kirsty really do know their stuff. I would thoroughly recommend them to everyone. Their wealth of knowledge and incredible patience throughout our latest sale was invaluable. Fantastic service. 👍 …
Jason · 15 April 2024
Agent replied · 26 November 2023
Thanks Jason, that means a lot, good luck in your new home Martin
★★★★★ 5/5
GoogleAll the people at Forest were really helpful. They worked hard to get our flat sold at what was a difficult time. Martin and Kirsty got the job done and ensured that they kept the pressure on all the people involved with the sale through to the end. I wouldn't hesitate to recommend them.
Steve · 24 March 2025
★★★★★ 5/5
GoogleDuncan and his team were very professional, very friendly and helped guide us through selling our house which had a few trials and tribulations which Duncan's team coped with admirably. Would highly recommend as local agency so have strong local knowledge within Feltham area.PositiveResponsiveness, Quality, Professionalism, Value
David · 28 August 2021
★★★★★ 5/5
GoogleMy fiancé and I have had a great experience with Forest. Julia and her team manage our property and we really couldn't ask more. They are extremely knowledgeable and have regularly gone above and beyond to simplify our rental. We employ …
Stuart · 15 April 2022
★★★★★ 1/5
GoogleA missed appointment shoud not turn hostile!
People miss doctors appointment,so missing a house viewing appointment its not a big deal!
I have viewed so many propertys and I have missed appointments but no one has been hostile like you guys!
This is business but also free market too,I will never buy or sell with you guys.
Plenty of other agent who are more than happy to have my business,your loss.
Mentor · 8 July 2018
Agent replied · 7 July 2023
Hi Mentor, I am so sorry that you have had cause to complain, we pride ourselves on our standards of service, so I would be very keen to discuss this, so that I can then speak to the member of staff in question. We would normally arrange an alternative appointment, and give buyers 20 mins grace if they are running late, so this is very unusual. I have investigated this viewing, but cannot find your name on our records, could you please contact me so that I can apologise in person. Martin Ludeman
Director
★★★★★ 1/5
GoogleVery unprofessional service from Forest...They polite to you till u signed off the contract...they have my property for 3 months agreed sale last day with the client wich is a bit suspicious but everything looks sweet that time...And after nearly 2 months I got a message from forest state: client don't have a funds to buy your property no more🤣welldone forest 👌I definitely not recommend them to anyone.
Dariusz · 8 July 2019
Agent replied · 7 July 2023
Hi Dariusz, Thank you for your feedback, we are sorry that you feel let down, as you will recall, we did indeed have an offer for you in the early days of marketing, which you rejected, although you accepted a very similar figure months later. The cash buyer withdrew from approx 20 sales through other agents locally, which i can provide evidence of, but I can understand your frustration, if not your suspicion. I am very sorry that we could not complete a sale on your flat, we tried very hard, and I sincerely hope that you secure a sale, at a price that you are happy with, as soon as possible, if not, I would welcome the opportunity to improve your rating of Forest. Martin
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