Trusted Agent profile · High Street
★★★★★
94 reviews across 1 platform
1 Cavendish Terrace, High Street, TW13 4HE
Forest Estate Agents's office in High Street, at 1 Cavendish Terrace, is rated 4.1 out of 5 across 94 reviews on 1 platform, including 94 Google reviews rated 4.1.
Every review we hold for the High Street office, from every platform, shown as written. First names only.
5/5
GoogleJust sold our flat in Feltham and glad that I have chosen to work with Martin and Kirsty. … More
Hi Roberto, many thanks for you kind review, and thanks for keeping the faith, I am so pleased to get you moved, and I would like to thank you for your generous gift, it is very much appreciated, or will be shortly. Good luck in your new home Martin
5/5
GoogleThank to Martin and Duncan for Excellent customer service selling the property for my Godmother from beginning till end of completion of the sale I would be recommend Forest Estate Agents to friends and family who looking to sale property .PositiveResponsiveness, Professionalism
4/5
GoogleForest estate agents in Feltham are fantastic. They make you feel very welcome whenever you visit them especially Duncan. He is a great guy. I would advise anyone who inteneds to sell or purchase a house to contact Forest. Duncan always finds the time to talk to you.
5/5
GoogleDealt with Duncan and Paul for and long and trying flat purchase. Even though they were acting on behalf of the sellers (rather than for us as buyers) they were both very communicative and helpful throughout the whole process. I would definitely recommend the friendly service they provide.
5/5
GoogleForest estate agents are very professional and knowledgeable. Martin Ludeman correctly advised how much we should ask for our property and exactly how much it would sell for. Throughout the process they were responsive and helpful, going above and beyond when necessary. I would highly recommend Forest Estate Agents to anyonePositiveResponsiveness, Quality, Professionalism, Value
Thanks Steve, glad to have been of service, all the best for the future, Martin
5/5
GoogleThank you Duncan and Martin for the Excellent and professional service you gave me in buying my house. Very good communications throughout the process and proactive approach in helping to find the solicitor. I am highly recommended company to anyone. Thank You Team of Forest.
5/5
GoogleGreat experience and great team at work. I rented with Forest for close to one and half year. I had positive experience all through.. Thanks a lot to Hope, Tracey , Julia and team!PositiveResponsiveness, Professionalism
5/5
GoogleToday we moved and I would like to say thank you to Duncan Canning, he and his colleagues have done all the work, informing me of the progress all the way, these guys couldn’t have made our move any easier. Thank you
1/5
GoogleI felt the way they spoke to me and treated me was a joke, even though they were making there commsion with my money. Would avoid if possible there better more professional company's out there. ps the lady at reception however was always polite and had a good attitude.NegativeQuality, Professionalism
Hi Bill, I am dismayed to see that you have given us a 1 star rating, and I would love to speak to you regarding this, however, without more information regarding who you are that is difficult. You mention a lady in reception, we do not have a reception, so I wonder if perhaps you have the wrong agent? Also, I don't quite understand what you mean when you say we make commission with your money, we sell houses, we are not an investment company. Which town were you referring to, was it a rental or sales matter, if you could please provide me with a little more info, I can investigate the matter, as we work very hard to enhance our reputation, perhaps you could call me to discuss this further Martin 07961166161 We do receive a few 'bogus' reviews, and I would like to discover the true nature of your complaint
5/5
GoogleThank you Martin and team first class service.
Thanks for your review Bill, we work very hard at providing a genuinely personal service, and it is always gratifying the receive feedback, in this day and age, it is rare, and we are always working to improve the public's opinion of Estate agents, we are not all the same, and can definitely provide a more personal service than an online estate agency can provide. Martin Ludeman Director
5/5
GoogleThank you Duncan at Forest for the 1st class and professional service you gave in buying our flat . Great communications throughout , proactive approach in helping dealings with solicitors and other agents . Highly recommended company to deal with .
5/5
GoogleThank you all at Forest for your help and support. We worked as a team through some ups and downs and got there in the end. You were always reassuring and patient, especially Martin, thank you all once again.
5/5
GoogleFirst class service from valuation to completion, amazing team and special thanks to Duncan for his amazing advice and assistance throughout. Couldn't recommend them enough. Thanks guys.PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleHappy with our renting experience, staff always helpful, picking up every time or always calling back. All went smoothly, quickly and without any problems.
5/5
GoogleFantastic Service from this estate agency. Duncan was very approachable, knowledgeable and helpful throughout the process of me purchasing and selling a property. His communication is second to none. Would recommend to others without any hesitancy.
4/5
GoogleOur sale has been fraught with difficulties out of our control but the whole team are on it and the whole team know our needs and can all resolve without waiting for days to come back to us.
Thank you Lorain, it is very satisfying to receive recognition for our efforts. Martin
5/5
GoogleI purchased my first flat through Forest Estates. Duncan Spooner was not only professional and friendly but had years of experience which made the process a whole lot easier i highly recommend them!!
4/5
GoogleMartin and Duncan been very helpful and professional they helped me sale of my house like to mention Lee and kirsty who both been helpful and keep me informed with whstd been going with sale Thank you DjamelPositiveResponsiveness, Quality, Professionalism, Value
Thanks Djamel, it too a while, with many problems along the way, thank you for choosing Forest, hope that you are both happy in your new home, Martin
5/5
GoogleExcellent service, really listened to my requirements, very friendly and provided an honest evaluation and suggestions about marketing. No hard sell. Thank you Duncan for all your help and support. A1 recommendation!
5/5
GoogleI purchased my first flat through Forest Estates. Duncan Spooner was not only professional and friendly but had years of experience which made the process a whole lot easier i highly recommend them!!
5/5
GoogleEverything about the team at Forest was positive, we could not fault their diligence and professionalism. Every member of Forest was courteous and helpful. The team faced a few challenges selling our property, but where not fazed in the slightest. Very happy that we decided to use this great local Estate Agent. Hope they thrive for many years to come. A well deserved 5 stars.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI love Google, I stopped to look in the window and I visited the place. Info recall I was very impressed with their window display as I too am an Estate Agent in Ireland. Very impressive office layout and design. I never meet the agents however given there attention to detail to the interior and window display these lads don't mess about. I'd surely use them. 5 Stats for a professional image.
5/5
GoogleDuncan and team at Forest are excellent, very professional and communicative. I have sold two houses through them recently with no problems whatsoever. Would highly recommend.
1/5
GoogleAn absolute bunch of cowboys/girls! Zero communication from any of them! Never heard so many rubbish excuses and so much bull in my life! Avoid like the plague! Spend a bit more and use a proper, professional company. Not this Mickey mouse outfit!
Hi Mick, I am very sorry to hear that you were unhappy with the service that you have received, I would like the opportunity to address your complaint, and wondered if you could let me have further details so that I can improve our service. I have looked through our data, but I cannot find your details anywhere, we are very keen to maintain our reputation, and would welcome the opportunity to rectify your opinion of our company, as we pride ourselves on our communication, it is rare to receive any complaints, so I would be very keen to speak to you. Martin Ludeman Director
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