Trusted Agent profile · High Street
★★★★★
94 reviews across 1 platform
1 Cavendish Terrace, High Street, TW13 4HE
Forest Estate Agents's office in High Street, at 1 Cavendish Terrace, is rated 4.1 out of 5 across 94 reviews on 1 platform, including 94 Google reviews rated 4.1.
Every review we hold for the High Street office, from every platform, shown as written. First names only.
5/5
GoogleI have to say it was nothing less than a pleasure working with these people. They showcased the utmost patience and cooperation in my experience with them. I’d like to especially point out how helpful Kirsty wedge was during the entire process. I’d definitely recommend using their services
4/5
GoogleHad a great service from Forest who really persevered to get me a good buyer after a few dropped out. Their hard work and dedication was very pleasing and was good value for money.
Thanks for your input Michael, i am pleased that we finally got you moved, good luck for the future. Martin
3/5
GoogleMartin at Forest has been most helpful and proactive in our flat sale, communication feedback from the admin side has not always been great, otherwise good service.
1/5
GoogleI called them twice to arrange a viewing for a flat I was interested to buy in Feltham they never called me back very unprofessional very disappointing Max Cassone
Hi Max, I am very upset to hear that, will you please call me personally as I cannot find a record of your name on our data base, and we do not use voicemail, we pride ourselves on our personal service, and keep a record of every incoming call, so I am surprised that your name has not appeared, please let me know the details of the flat which you enquired about, as it is only 6 days ago, hopefully it is still available; Martin Ludeman
5/5
GoogleThank you Nigel & Martin for everything! Top notch service & professional!
5/5
GoogleI have used Forest Estate Agents on two occasions over the years and things have not changed , they are as good as ever perhaps even better now with the help of Kirsty who has been brilliant in helping me with my sale and purchase , many thanks to you allPositiveProfessionalism
5/5
GoogleHello Chiara, I read your review of Forest Estate Agents and I am sorry that you feel this way. The property you are referring to belonged to my late mother and I am one of …
5/5
GoogleThe sale of our property was an incredibly professional, efficient and smooth experience. The whole team were very pleasant and helpful at all stages of the process. Always available and felt the weight of their personal service attitude. Thank you. Trish and Greg
1/5
GoogleTerrible customer service
Hi Rep, I am dismayed to see the rating you have left Forest, can you help me, by letting me know if it was a sales enquiry or Lettings, so that I can investigate the reason for your review, and sort out some compensation. We work very hard … More
5/5
GoogleForest Letting Agents are professionally managed and provide quality services to its tenants throughout from move-in to move-out cycle. The are highly competent, knowledgeable and always accessible to discuss your issues and ready to …
1/5
GoogleVery rude girl, telephone manner needs improvement
Hi Cherie, thank you for your review, can you give me a few more details please, so that I can investigate this further, and speak to the member of staff. We are getting some incorrect reviews for an estate agent in W15, can you confirm if it was Forest in Feltham please? Martin Ludeman Director 07961166161
1/5
GoogleWorst customer service, bad attitude, not helpful, providing misleading information.
Hi Kamran, I wonder if you could take the trouble to explain your concerns to me, what was the misleading information that you have complained about? we strive to maintain our good reputation, and have worked very hard to get to where we are, so I hope that I can learn from you, although I have noticed that you seem to give quite a few bad reviews. Please call me on 07961166161 Martin
5/5
GoogleForest’s Lettings have been looking after our properties for at least ten years and the service we receive is first class, I really can’t sing their praises loud enough. They deal with every property and problem with professional ease, the word ‘exceptional’ fits these ladies perfectly.
5/5
GoogleForest is a very professional outfit and showed our house to multiple people. We couldn't have chosen a better agency. They secured us a good price. Communicated well through out the process. Would highly recommend them to anyone wanting to sell in the Feltham area.
5/5
Googlesale price suggested by other estate agents was 20000 less than what Forest Estimated for us!. we are very glad we chose Forest . Fantastic Staff Swift communication and brilliant Service !!. highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGood agent in Feltham, recommended by my cousins
5/5
GoogleForest Estate Agents in Feltham, have given excellent service in both letting and Sales. They quickly resolve any problems, and I would recommend their services. .
5/5
GoogleWorked with these guys for past 12 years. They managed a rental apartment for me while I lived overseas and finally sold it when the time came. Very helpful and personable. Good advice given....
5/5
GoogleVery pleased with the fantastic service offered by Forest, and would recommend to anyone.
1/5
Googleabsolute rubbish service
Hi Max, I am very sorry to hear that you were not happy with the service that you received, we go to great lengths to look after our clients, I wonder if you could let me have the details of your complaint, as I have not been notified of it, and although I have searched for your details, I have not been able to find you on our system. If you wouldn't mind contacting me, I would welcome the opportunity to rectify your opinion of Forest, we have worked hard over the last 30 years to achieve a good reputation, and are very keen to retain it. Martin Ludeman Director.
1/5
Googleabsolute rubbish service
Hi Max, I am very sorry to hear that you were not happy with the service that you received, we go to great lengths to look after our clients, I wonder if you could let me have the details of your complaint, as I have not been notified of it, and although I have searched for your details, I have not been able to find you on our system. If you wouldn't mind contacting me, I would welcome the opportunity to rectify your opinion of Forest, we have worked hard over the last 30 years to achieve a good reputation, and are very keen to retain it. Martin Ludeman Director.
5/5
GoogleWe instructed Forest to sell my Mother in Law's property.They were efficient and communicative and responsible throughout the whole process. Taken all round they did a great job. Well done.
4/5
GoogleI have a experience to delta with them, very good customer service, professional dealing, very clear about all matters, give right advice and suggestions, very helpful.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
