Trusted Agent profile
★★★★★
162 reviews across 3 platforms
15 Market Street, Whaley Bridge, SK23 7AA, High Peak SK23 7AA
Gascoigne Halman's High Peak office at 15 Market Street is rated 3.8 out of 5 across 162 reviews on three platforms, including 45 Google reviews rated 5.0. The 116 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the High Peak office, from every platform, shown as written. First names only.
5/5
GoogleExcellent experience during an, at times, difficult set of circumstances - though nothing to do with GH. Emma in particular has kept us up to date and informed and has gone above and beyond in terms of the extent to which she has dealt with third party solicitors. Thanks so much for your help!
5/5
TrustpilotReally good service from Dan in sale…
Really good service from Dan in sale brunch. I was in sales all my life when you see a good honest person it’s very nice to deal with. Julie the manager was very helpful as well . Thanks Again.
5/5
TrustpilotExcellent process with Gascoignes
Excellent process with Gascoignes, from initial meet with Markus, market appraisal right down to the wire.Market knowledge and valuation was spot on. Photography clear, perfect contrast and house write up excellent and accurate. Brilliantly managed by Lucy Kershaw throughout with very timely comms and updates. We felt she managed potential buyers very well and helped maintain the integrity of the chain as it developed. Viewings all managed professionally and consistently too. Viewing requests started coming in within an hour or so of being released online. Offers started a few days after viewings and final offer just over a week later. Just excellent team all round! Thank you all.
1/5
TrustpilotExtremely poor customer service
Extremely poor customer service. No communication and appear to also be quite judgmental towards single parents. I am still waiting for them to call me back but regardless of weather they do or not, i definitely won’t be letting a property through them.
1/5
TrustpilotCOMPANY LIE TO GET MONEY FROM YOU
Told the woman named Susan that I would be a student working in my holidays off uni whilst getting a mortgage. Been lead on to sign a lifetime fee of 600 pound to use there advice for the next 6 month for unlimited advice. Now being told she didn't know I was a student when I have clear evidence on my side I told her. Lawsuit imenent. This firm will lie to get money Out of you. DO NOT USE THIS COMPANY, GO EPSEWHERE.
5/5
GoogleReally helpful staff, always got back to me promptly with enquiries and chased up solicitors when needed.
1/5
TrustpilotOnly interested in protecting the…
Only interested in protecting the Landlord, zero care for tenants. Money grabbers
5/5
GoogleIt was a pleasure to deal with all the staff at the Whaley Bridge office. Polite, courteous and responsive. Selling a home can be stressful at times so it was reassuring to know I had a good agent that can be relied upon. They also managed to secure a good price for the property which was a bonus.
1/5
TrustpilotRental property- flea infestation
I would be very wary of letting these guys manage the rental of anything! Purchased a property via gascoigne and Halman, that has previously been tenanted (managed by gascoigne and halman), and it’s been a horrible experience. When we viewed the property it was filthy, so offered full asking on the agreement it be professionally cleaned. When we moved in, not only was it still dirty but we quickly discovered it had a serious flea infestation! When I flagged the flea issue to the chapel offIce they were helpful and did try to arrange pest control, but it was ineffective and 8 weeks on we still Have issues- the pest control guy thought the issue must have been untreated for many many months as the infestation was so bad! I don’t know what kind of checks they do on tenants, or how regularly they inspect their properties, but allowing a lovely new house to become absolutely infested under their management absolutely amazes me. Be very wary if you are considering them as rental agents.
5/5
GoogleAs a buyer, I'm aware that Estate Agents are paid by the seller and as such have a primary obligation to the seller. However, I thought the entire team went the extra mile to make my experience pleasant too. They were responsive, professional and efficient, and above all, a happy smiling pleasure to work with!
1/5
TrustpilotUsed Gascoigne Halman Lettings to…
Used Gascoigne Halman Lettings to manage my property - biggest mistake. Took commission every month but did nothing to earn it. Ignored my emails when I reported concerns following an inspection visit report and allowed tenant to damage property which resulted in problems trying to claim money from deposit and eventually left me considerably out of pocket. Didn't know where one set of keys were when I went to collect them! Didn't have the grace to admit their mistakes and apologize. Would certainly NOT recommend!!
1/5
TrustpilotI would give less stars if possible
5/5
TrustpilotExceptional estate agent
We recently sold our previous house and purchased our new home through Gascoigne Halman in Stockton Heath and we were delighted with the service we received throughout.
1/5
TrustpilotIf I could give them 0 stars I would.
5/5
TrustpilotGreat service lovely to deal with James…
Great service lovely to deal with James kept me updated throughout my purchase. I would highly recommend
1/5
Trustpilot'Its a landlord's / Agencies world.. we just live in it'
'Its a landlord's / Agencies world... and we all just live in it'..
5/5
GoogleCheryl handled the sale of our property professionally and kept me informed throughout.
5/5
GoogleEmma, Deborah and Lorraine are a pleasure to deal with, handling both good and bad news with empathy. Thanks to all of the staff at Gascoigne Halman, Whaley Bridge for the successful sale of our house.
1/5
Trustpilotgascoigne halman sale
Please do yourself a favor and avoid this agency.
5/5
TrustpilotBest in the region.
I have used seven or eight estate agents in the area and I have to commend Peter Gregg and Amanda Titterton at the Chapel-en-le-Frith office as the best in the region. Pete and Amanda dealt with my sale with efficiency, politeness, discretion and friendliness in the face of some considerable difficulties. I cannot recommend them more highly.
5/5
GoogleOutstanding service from Emma and Lorraine. We hope that this will be our last move, but wouldn’t hesitate to recommend them. Great communication throughout. Thanks for the patience and persistence.
1/5
TrustpilotVery disorganised
Wished to make a cash offer on a property, was told viewings were fully booked and was not even offered to have a video viewing of it. If I were the seller I'd be appalled that potential buyers and potential achievement of a higher price were sent away.
4/5
TrustpilotGascoigne Halman
Gascoigne Halman - Macclesfield
1/5
TrustpilotAvoid!
Advertised a flat to rent with the wrong information on it and put it down to a 'clerical error', meaning we had to find alternative accommodation at very short notice. Avoid
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Gascoigne Halman's High Peak office has 162 reviews across three platforms: 45 on Google, 1 on Yell, 116 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Gascoigne Halman Whaley Bridge is rated 3.8 out of 5 across all 162 reviews, and 5.0 out of 5 on Google from 45 reviews, checked 9 October 2026.
Gascoigne Halman Whaley Bridge, 15 Market Street, Whaley Bridge, SK23 7AA, High Peak SK23 7AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
