Every review we hold for the Heywood office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe used Ryder & Dutton to purchase our first home and everything went smoothly. They helped us through the entire process and gave us regular updates to ensure we wasn’t left in the dark. Jenna Henley was very kind and kept us in the loop …
Katy · 16 September 2024
Agent replied · 19 June 2024
Thanks Katy, glad we could help and you know where we are should you ever need us again - enjoy your new home!🙌🙌 …
★★★★★ 5/5
GoogleI honestly cannot fault the service we received from Ryder & Dutton. From the beginning through to completion they did everything in their power to make the process as quick and as efficient as possible.
From conveying our love of the property to the seller to help us secure the best price, to chasing our solicitors for updates, the team at Ryder & Dutton are fantastic, efficient and friendly.
A special mention to Catherine Sailsbury for always being so approachable, kind and responsive. You really made the whole process all the more exciting and enjoyable, so thank you from the bottom of our hearts from both of us.
Kerry · 10 August 2024
★★★★★ 5/5
GoogleIf you want to sell your house, use Megan at Ryder & Dutton. With all the moving parts and all the chasing involved with solicitors and the vendor's estate agent, Megan was the only proactive one, chasing all parties and keeping in contact with me daily to give me updates. Megan makes things happen.
Michael · 24 March 2024
Agent replied · 24 August 2024
So gad to hear about your positive experience with Megan - all the best🙌 …
★★★★★ 3/5
GoogleExpensive for students. Took 22 days to send out a tenancy agreement (instead of max 14) so pulled out before going ahead with it. Overall nice workers there and had mostly good interactions with staff, just very overpriced and its clear they care more about making the most money over having good conditions in properties (for students at least). When booking viewings for their properties was told we could only book 3 (which has changed to 1 now) and in the ones we viewed there was a lot of mould in 2 of the properties we viewed- and it was just not the best condition considering the amount you are paying for.
If you're a student I would recommend looking for different Estate agents if you actually want to get your moneys worth (and save money!)
Ffion · 1 February 2026
★★★★★ 5/5
GoogleI had been house searching for a while well over a year and I finally found a house that was perfect for my needs, I would like to thank Nicki Cockcroft and Becky Taylor as they have been with me helping and providing support through out the whole process. They have communicated with me exceptionally and with solicitors and estate agents, also helping me with surveyors, they have both made this process less stressful than I thought it would be. I would highly recommending them both and family agree as I have recommended both Becky and Nikki to my family as they are brilliant. Kind Regards Amy
Amy · 7 October 2021
Agent replied
Hi Amy, thank you for your lovely review, its been lovely assisting you with your mortgage and you know where we are if you ever need anything, Best wishes Becky and Nikki
★★★★★ 5/5
GoogleI would like to say a big Thank You to Becky Taylor & Nikki Cockcroft they have been amazing to communicate with and always on hand to explain things.
A wonderful help, definitely a easy process something i was surprised about, they definitely have gone above and beyond to make sure we secured our mortgage and they always said they were on hand to assist. A great asset to The organisation. Thank you so much
465873 · 13 March 2022
Agent replied
Very pleased to hear that you had such a great experience with Becky and Nikki arranging your mortgage. Thanks for taking the time to leave us this review and we wish you all the best!
★★★★★ 5/5
GoogleAs a portfolio landlord currently selling most of my properties, I am dealing with several Estate Agents and Ryder & Dutton Heywood branch have been the best so far. Catherine is very pro-active and her communication skills are exemplary. I …
Chris · 16 September 2024
Agent replied · 24 March 2026
Thanks Christine, glad we could help and you know where are are if you ever need us again😊 …
★★★★★ 5/5
GoogleMy experience with Ryder and Dutton Heywood was outstanding. All members of staff were extremely helpful and professional every time. I would like to make special mention of Catherine at the branch who kept me well informed with all …
Michael · 16 September 2024
Agent replied · 19 June 2024
Thanks Michael, glad Catherine could help, thanks for review, it means a lot to the whole team. Wishing you all the best👍 …
★★★★★ 5/5
GoogleAfter viewing a number of houses around the Greater Manchester area, we set our heart on SunnyBank - our move was challenging due to fact we were moving from London to Manchester. Catherine was extremely professional during the negotiation …
Zaazactivewear · 16 September 2024
Agent replied · 24 August 2024
Hi Shahid, thank you for your kind words - hope you've settled in and are enjoying your move to Manchester😊 …
★★★★★ 1/5
GoogleAvoid!!! , they are the worst agents in town, they deduct money to students for no reason, they take commissions and deposits for absolutely no reason, they deserve to go out of business
A · 1 May 2026
Agent replied · 1 June 2026
Thank you for your feedback. We’re sorry to read this, as it doesn’t reflect the standards we hold ourselves to.
For clarity, we cannot and do not deduct money from any deposit without proper justification and supporting evidence. All deposits are protected in line with legal requirements, and any proposed deductions must be evidenced and agreed or resolved through the relevant deposit scheme. This is a regulated process, not something we can act on arbitrarily.
We take allegations like this seriously. If you have had a specific experience with us, we would welcome the opportunity to review this properly and address any concerns. Please contact us directly so we can investigate and provide a full response.
★★★★★ 5/5
GoogleExcellent prompt service with a great attitude,Jenna was my main point of contact and was diligent and friendly in every way .The sale of our house was left totally to Ryder and Dutton, viewings we’re done without hassle to us and we can’t praise them enough.Five star service !
Sylvia · 24 March 2024
Agent replied · 19 June 2024
Thanks for sharing your experience with us Sylvia, good to hear it was a positive one😊 …
★★★★★ 5/5
GoogleWhere to start on this review. I could make this 3000 words or short and simple. Well I'd like to just start by saying Cath and Rachel went above and beyond all expectations. Acting as solicitors at times, as well as estate agents, due to the lack of knowledge and willingness from my solicitors side.
I'd like to think I won't need an estate agent anytime soon, but I will only ever use a company that Cath and/or Rachel will be working at (as long as still in the same industry)
I would not care about the fees and costs to buy or sell but Ryder & Dutton was very competitive anyway. I have sold a couple of houses and always had issues but never have I felt reassured than when I'm speaking to Cath.
She was always available, always helpful and always tried to help, even when it wasn't her job too.
Both staff members are a credit to Ryder & Dutton and they deserve a pay rise for the amount of work they did on a daily / weekly / monthly basis.
Thank you for everything you did and I appreciate everything more than you know.
Good luck in your future success. You two were amazing from start to finish.
Thank you again
Lee
Caylus · 29 September 2020
Agent replied
Lee this review was simply lovely to read and you made me cry! Its so nice to know our efforts are appreciated and I will even say myself we did go way above and beyond on this file! Haha it was a team effort all around though as you did your fair bit yourself. I’m just so glad we got there in the end and you can now move on and be happy in your new home. We wish you all the very best and thanks so much for the flowers, chocolate wine etc take care Catherine and Rachel
★★★★★ 5/5
GoogleCatherine and the team at Heywood are a joy to work with. Catherine is a credit to the team, from viewing to processing the purchase of my first home I could not fault her once. Detail oriented, totally on the ball and customer focused. Thank you Catherine
Leah · 24 March 2024
Agent replied · 19 June 2024
Thanks Leah, all the best😊 …
★★★★★ 5/5
GoogleAmazing, at one of the most difficult times for letting agents with the Renter Right Act the support and updates to their system has been outstanding. It is so refreshing if you need help to talk to someone, not a chat bot or email only support. The team at 10Ninety are friendly helpful, and most importantly knowledgeable. Thank you
Nicola · 4 May 2026
★★★★★ 5/5
GoogleDeanna walked us through the process and made it nice and easy no dramas highly recommend
Carl · 15 July 2026
Agent replied · 22 July 2026
Thank you Carl for your recommendation - we wish you all the best!
★★★★★ 5/5
GoogleWe recently sold our investment property purchase with Ryder and Dutton - Fran was great to deal with during the initial set up of the listing. She was really informative about the process and made us feel at ease; it wasn’t a hard sell at …
Sanah · 14 May 2025
★★★★★ 5/5
GoogleI would definitely recommend C Carters any day! Sharon was brilliant from start to finish, we got offers very quickly and although the process with the solicitors etc was a nightmare Sharon was supportive through out (talk about Sharon going above and beyond to keep things going!)
Brilliant service!
Thank you
Charlie · 31 July 2023
Agent replied · 31 July 2026
Thankyou so much. It was my pleasure working for you and I'm so glad we got it through.
★★★★★ 5/5
GoogleFantastic Estate agents, simply the best!
So we put our house on the market back in 2023 and stupidly went with the cheapest option full of promises of quick sales etc.. But after 5-6 months we'd hardly had but a handful of viewings!
So we decided to switch to Ryder & Dutton and within days of them taking over our listing we started to get viewings after viewings and within about 6 weeks we had an offer and our sale was agreed.
Catherine Salisbury took over our sale and I can't praise her enough, she was fantastic from start to finish, chasing solicitors (due to quite a complex chain) always keeping us updated, she couldn't of done anymore for us, she is a credit to Ryder & Dutton.
I just wished we'd gone with them from the start, so lessons learnt there.
If you are selling a house in the area then save yourself a lot of hassle, time and money and go with Ryder and Dutton and if Catherine gets your file, you can be sure she'll give you everything.
Mike · 4 October 2025
★★★★★ 5/5
GoogleWe are so grateful to the team for guiding us through the completion of our forever home. Their communication was clear, their support was constant, and they made the whole process progress as efficiently as possible. We couldn’t have asked for a more professional and friendly service. Highly recommended.
Anna · 16 June 2026
★★★★★ 5/5
GoogleWe dealt with Ryder & Dutton in Heywood, our sales Negotiator was Megan, I couldn’t recommend Megan enough, she delivers a first class service, she always kept in touch with us, if I contacted Megan she came back to us at her earliest convenience, thank you so much Megan for looking after us & making the whole process pain free.
Kelly · 22 August 2022
Agent replied
Thanks Kelly, we're happy to hear Megan's been so great!
★★★★★ 5/5
GoogleI had been recommended to use Nikki for my mortgage and so happy that I did. Nikki has been on hand constantly to answer any questions I have had and got me a great deal. The support I have had from Nikki and her admin Becky has been fantastic. Thank you both and I will be recommending you both to family and friends in the future!
D · 30 September 2021
Agent replied
Thank you for leaving such a positive review Darius! We are pleased you were so happy with the service and look forward to helping you again when it is time to remortgage. Nikki & Becky
★★★★★ 5/5
GoogleI unfortunately didn't use Ryder and Dutton to sell my property but they acted for our seller. To say that Catherine went above and beyond is an understatement. She was absolutely pivotal in helping the sale go through as we had so many issues with the council and land registry. Would highly recommend and only wished she had been out estate agent. Catherine is an absolute asset and a genuine diamond.
Kate · 24 March 2024
★★★★★ 5/5
GoogleI would like to say a special Thank you to Catherine Salisbury @ Ryder & Dutton Heywood Branch. Catherine has been brilliant during the process of purchasing my first house. Always keeping me updated and very friendly to talk to. I also felt the excitement from Catherine for me too. Looking forward to collecting my keys :) xxx
Danielle · 22 August 2022
Agent replied
Thanks Danielle, we hope you enjoy your first home!
★★★★★ 5/5
GoogleThanks to Ryder and Dutton I’ve purchased my first house and they’ve been a massive help. The staff were amazing and were very friendly especially Nikki and Becky who helped me out with my mortgage. Great service, very reliable and fast. Would definitely recommend to anyone. Thanks guys for everything.
Nayim · 20 May 2023
Agent replied
Thank you Nayim!
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