Ryder and Dutton Heywood reviews

★★★★★ 5/5

Google

We recently sold our investment property purchase with Ryder and Dutton - Fran was great to deal with during the initial set up of the listing. She was really informative about the process and made us feel at ease; it wasn’t a hard sell at all. During the process of selling, we were looked after by Catherine Salisbury and I cannot recommend her enough! She kept us in the loop at every single stage and worked so hard to get us the best possible price for our property. Would definitely go with Ryder and Dutton again!

Miss · 20 May 2025

★★★★★ 5/5

Google

This is the first time I’ve ever left a review for a company, but I had to for 10ninety. We’ve been using their CRM for 6 months now, and I couldn’t be happier with the experience. From day one, the onboarding was smooth. Any questions I had were answered fast. The team is helpful, responsive, and always on the ball. Big shoutout to Will, Adam, and Kate, absolute legends. Every time I needed something custom, they were on it straight away. Nothing ever felt like too much trouble. Also, credit to Ciaran and Dave from the web team, they’ve been brilliant with the website side of things. Quick, clear, and on point every time. What really impressed me was how flexible the system is. If you can think of it, they’ll find a way to make it happen. Everyone I’ve dealt with at 10ninety has been great. The whole team is sharp, reliable, and genuinely cares about getting it right. I honestly can’t recommend them enough. Thanks again to the full team for the smooth transition and solid support throughout.

Brian · 11 May 2025

★★★★★ 5/5

Google

Having worked in the Lettings Industry for over 40 years and having owned my own business for the past 17 years I can honestly say I have never come across Letting Agency software as intuitive and logical as 10ninety (or Joe 90 as the system is affectionately known). Every aspect from the simple uploading of our data to the running of the finances is clear. More exciting is the fact that the preparation of a move in file (AST / supporting docs / Inventory etc) has gone from nearly 1hr 20m to literally less than 15 minutes !!! - the saving on staff time is unbelievable. It took us many years to change / update our systems but the support from Will and his team makes us wish we had made the move far sooner but to you all thank you so much for your continued support and patience from us all here at ABC.

Susan · 11 May 2025

★★★★★ 5/5

Google

From start to finish Elle, Fran, and the team have been excellent helping us deal with a sale during difficult family circumstances. It’s been a pleasure dealing with them at every interaction and never was any question or query we had too big or small.

Jason · 29 July 2026

★★★★★ 5/5

Google

Sharon is fantastic! So knowledgeable of the area and how to market the property to get the best results, informative, professional. She went above and beyond to provide a completely bespoke service, I would highly recommend her services

Nicki · 31 July 2025

★★★★★ 5/5

Google

Very positive all round. The DKH team truly understand how testing the whole process of selling a house is for their clients and were flexible throughout and once sold, by our side to help is navigate the legal process, which was challenging. We always felt that our interests came first, and having a dedicated sales progressor is invaluable, and certainly reduced the stress of moving. Very nice people to deal with, know their patch and have some stunning properties on their books. Highly recommended

Mark · 16 June 2026

★★★★★ 5/5

Google

Had a great experience with Sharon would so recommend her to anyone, she a lovely lady and very helpful. Sharon helped so much during our purchase of our new home, she kept us upto date and had a very close eye on what was happening with the progress. We had many problems and very slow progress with our sale, our estate agent was no help at all and really wasn't worth their money but sharon delt with them swiftly and efficiently. If it wasn't for Sharon and her updates and help moving the sale along I think we could have lost our new property so we really can't thank her enough HIGHLY recommend by us. Thank you so much Sharon Carter.

Ria · 31 July 2023

★★★★★ 5/5

Google

I am very happy with the service provided. Rebecca was particularly outstanding and made the entire process smooth and stress-free. I would definitely recommend DKH if you are selling or buying a house or flat.

Bala · 16 May 2026

★★★★★ 5/5

Google

The team at Ryder & Dutton (Heywood office) were fantastic to deal with during the purchase of our house. Thankyou to the whole team and especially Catherine & Megan for always being there on the end of the phone or email to answer our questions.

Hannah · 24 March 2025

★★★★★ 5/5

Google

Tom was an outstanding estate agent. He was knowledgeable, professional, and kept us informed at every stage of the process. We highly recommend him.

Paula · 1 November 2025

★★★★★ 5/5

Google

Thank you Tom Wiswell for all your help selling our property. I can honestly say that I never once had to chase anything, Tom was always ahead to the game and went the extra mile! Exceptional! Thank you Tom

Caroline · 24 May 2025

★★★★★ 1/5

Google

***Hell for renters but heaven for Landlords**** If you are renting through DKH then be ready to deal with a very cheap landlord type mentality… At the end of tenancy, you will feel like FBI has scanned the property and 100s of photos with even a 1mm mark or chip will be shared and an insane amount (minimum £1000) will be deducted from your deposit. I spoke with my friends/colleagues who rented through DKH and it’s a cumulative feedback!! Terrible people to deal with, beware of renting from DKH. Adding the true experience review in my attachment so that a clear picture can be seen!!

Rohit · 16 May 2026

★★★★★ 5/5

Google

Incredibly honest, open, and communicative. Everyone was very helpful. Never left a stone unturned nor an email un-followed-up. They made what was often a stressful experience more manageable and reassuring. Even thought they weren't actually acting for us, it felt like they really had our backs.

Blue · 18 May 2026

★★★★★ 5/5

Google

A massive thank you to Rachael and Emma for all their, help , advice and kindness, during the process of renting our new lovely home!! Would definitely recommend Ryder and Dutton!!

Patricia · 24 July 2025

★★★★★ 5/5

Google

Catherine was very responsive and helpful throughout the whole process. Thank you whole team for taking part in purchase of my first BTL.

Five · 2 October 2025

★★★★★ 5/5

Google

Sophie has been very professional, responsive and helpful in the entire process of moving into my new flat. I highly recommend her to anyone looking to rent.

Antonio · 16 May 2026

★★★★★ 1/5

Google

Renter struggle when dealing with DKH, if any appliances fail during the tenancy.. the agent will push you to own the expense end to end and dkh will make sure that the landlord never claims the house insurance which should happen ideally, It was a very painful experience, typical cheap landlord mentality, and at the end of tenancy.. agent will make sure you end up paying atleast £1000 from your deposit through random claims…,

Sakshi · 16 May 2026

★★★★★ 5/5

Google

Amazing work as Its my first time they’ve made it all so easy up to now We had Elliemay lord help us and she is very helpful

Tom · 26 August 2026

★★★★★ 5/5

Google

I honestly cannot fault the service we received from Ryder & Dutton. From the beginning through to completion they did everything in their power to make the process as quick and as efficient as possible. From conveying our love of the property to the seller to help us secure the best price, to chasing our solicitors for updates, the team at Ryder & Dutton are fantastic, efficient and friendly. A special mention to Catherine Sailsbury for always being so approachable, kind and responsive. You really made the whole process all the more exciting and enjoyable, so thank you from the bottom of our hearts from both of us.

Kerry · 5 October 2024

★★★★★ 5/5

Google

Catherine Salisbury was great to work with. Honest, efficient and always available throughout my purchase. Would 100% recommend.

Zach · 4 October 2025

★★★★★ 5/5

Google

Elle, Jenna, Deanna all staff are lovely helpful prompt with replies and information Gail who does viewing kind happy to help with everything

Claire · 7 September 2026

★★★★★ 5/5

Google

Jess was brilliant throughout the whole viewing, had an answer for every question I asked and despite not evening knowing the house I viewed she was a massive reason why we decided to go for the house :)

Amy · 1 January 2026

★★★★★ 5/5

Google

Well, what can I say! If you are looking for a mortgage advisor, who works beyond her hours, keeps you upto date with information constantly and advises you with all your best options, as well as explaining everything clearly and precise, and being completely open and honest, then Nikki is your lady! To top it off, have another lovely lady keep you fully informed with the progress of your application and deal with the solicitors and insurances for you. I cannot thank Nikki and Becky enough. Simply the best service and I whole heartedly appreciate your hard work and helping a stressful situation become a lot less stressful. These 2 are wonderful ❤

Zoe · 13 March 2022

★★★★★ 5/5

Google

Excellent service received from start to finish. Our property was appraised, photographed and advertised for sale within the space of 3 hours. Within 12 hours we’d had 7 viewings and within a few days a sale. It has been a pleasure to deal with all staff along the way from sale to completion. I mainly dealt with Catherine who has been professional and very efficient throughout. Catherine chased progress and always contacted me with an update even when there was nothing to report. This was especially important as I was acting on behalf of the vendor. Catherine also gave impartial advice when things seemed to be dragging and chased the purchaser to ensure information was provided in a timely manner. Thank you Catherine, you’ve been a star and taken a lot of our stress away from us. I’d highly recommend using Ryder and Dutton for your house sale

Pam · 13 March 2022