Every review we hold for the Heywood office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCatherine was outstanding to work with☺️. Her professionalism, knowledge, and guidance made my first-time home-buying experience incredibly smooth and stress-free. She expertly managed what turned out to be a lengthy process, always keeping things organized and moving forward. I couldn’t recommend her more highly💯. …
Kafeel · 16 February 2026
Agent replied · 16 April 2026
Thank you Kafeel for your wonderful review, we’re so pleased to hear your first home-buying experience felt smooth and well supported throughout. Congratulations on your purchase and we wish you many happy years ahead in your new home.
★★★★★ 5/5
TrustpilotLisa was highly professional and proactive
Lisa was swift to respond to my calls, clearly kept an eye on progress and was proactive in her approach. She also negotiated well on our behalf.
Simon · 1 July 2026
Agent replied · 3 July 2026
We're thrilled to hear that our team member was responsive, proactive, and negotiated effectively on your behalf. Thank you for your wonderful five-star review!
★★★★★ 4/5
TrustpilotPaige was very professional and polite…
Paige was very professional and polite throughout our communication. She kept me updated on everything and was always on time with responses. Overall, a smooth and positive experience. 4/5.”
IMMANUAL · 16 June 2026
Agent replied · 17 June 2026
We're so glad to hear you had such a smooth and positive experience. We appreciate your kind words!
Gareth
★★★★★ 5/5
TrustpilotHighly recommend Ryder & Dutton…
Highly recommend Ryder & Dutton lettings Great team! Everything ran smoothly in finding tenants for our property. Thanks to Gemma and Nathan
Suze · 30 July 2026
Agent replied · 7 August 2026
We're so pleased to hear that everything ran smoothly in finding tenants for your property. Thank you for your kind words!
Gareth
★★★★★ 5/5
TrustpilotGreat house moving team
The service Ryder & Dutton have provided throughout my house move has been exceptional. From the initial valuation to the final hand-over, the communication was seamless and proactive, making a typically stressful process feel entirely manageable. I’m incredibly impressed by the professionalism and genuine care shown at every stage, by Ada, Michaela & Naomi. I would definitely recommend Ryder & Dutton
Customer · 26 September 2026
Agent replied · 13 October 2026
Thank you so much for your wonderful review! We are delighted to hear that your move went so smoothly and that our team made such a positive difference with their proactive communication and dedicated support. It is fantastic to know you felt well taken care of from start to finish. We truly appreciate your kind recommendation and wish you all the best in your new home!
★★★★★ 2/5
TrustpilotHouse sold easily but delayed Viewings
House sold easily; however Viewings were delayed. I only found out bu chance that they were delaying Viewings by upto 10 days as they were busy!!
Andrew · 29 June 2026
Agent replied · 30 June 2026
Thank you for sharing your feedback. We're delighted to hear the service from our team members was exceptional and we're pleased the sale was quick and efficient.
We have reached out and explained the situation regarding the first viewing being booked a little later than you would have preferred, we're sorry this caused you concerns but we cannot always control periods when demand for our services are higher than others and have to work around the availability of the clients as well but we will of course take your feedback on board and see if we can speed up this process where necessary.
★★★★★ 5/5
TrustpilotCharlotte was fantastic
Charlotte was fantastic, really helpful, proactive, and attentive throughout. We viewed a property with her which, although lovely, wasn’t quite suitable for us. After a brief conversation about what we were looking for, Charlotte immediately suggested another property and managed to get us booked in for a viewing straight away. Her professionalism and understanding made the whole experience smooth and stress-free. Highly recommended!
Gary · 15 May 2026
★★★★★ 5/5
TrustpilotThanks so much to Ryder & Dutton…
Thanks so much to Ryder & Dutton throughout the process. As a first-time buyer, I was naturally nervous and unsure what to look out for when viewing properties, but Estate Agent Elle Briggs was professional, friendly, and always available to answer any questions I had. She made the entire experience far less stressful and provided excellent support from start to finish. Highly recommend.
Ms · 21 May 2026
★★★★★ 5/5
TrustpilotCustomer Service
Customer Service
Highly recommend great service provided by Naomi and the team!!!
Noman · 25 September 2026
Agent replied · 6 October 2026
We are so glad you enjoyed working with our helpful team. Thank you!
★★★★★ 5/5
GoogleElle Briggs was amazing, got the sale sorted and was ontop of everything for a very smooth sale, would deffo recommend
Shimmy · 28 July 2026
Agent replied · 29 July 2026
Thank you for your recommendation. We're thrilled everything came together so smoothly, and it's great to hear your sale was handled efficiently from start to finish. We really appreciate your feedback!
★★★★★ 5/5
TrustpilotA very smooth experience
We had a fantastic experience with Aneeka Barker and Bryony Crookas as our sales negotiators. As first-time buyers, we had so many questions, but Aneeka and Bryant was incredibly helpful, patient, and supportive throughout the entire process. They talked us through every step, always taking the time to explain everything clearly and put our minds at ease.
Jamilla · 30 June 2026
★★★★★ 5/5
TrustpilotMyself and my partner just moved into…
Myself and my partner just moved into our first home and cannot thank Ryder and Dutton enough for all their help. Geraldine was so friendly and helpful from start to finish and really went out of her way to keep us informed and up to date with everything that was happening.
Holly · 10 August 2026
★★★★★ 5/5
GoogleCurrently going through the process of getting a mortgage. Going well so far. Ellie May has been fantastic and really helpful.
Chris · 27 July 2026
Agent replied · 29 July 2026
Thank you for your kind review Chris. It's great to hear everything is going well so far, and we hope the rest of the process is just as positive. Thanks for choosing Ryder & Dutton!
★★★★★ 5/5
GoogleI recently sold my sisters house through Ryder and Dutton Heywood. The agent I dealt with was Elle Briggs. I cannot thank her enough for the care and professional support I received. Nothing was too much trouble and she was always available by phone and email. She made a very difficult and sensitive situation run smoothly.
Thank you so much.
Valerie Leach
Valerie · 10 September 2026
Agent replied · 19 August 2026
We’re so pleased we could help make a difficult and sensitive sale feel that little bit easier. Thank you Valerie for trusting us and for taking the time to share such kind feedback.
★★★★★ 5/5
TrustpilotI would highly recommend Ryder & Dutton…
I would highly recommend Ryder & Dutton estate agents, always there to help and very informative. Although I do have to mention I wouldn’t go with the recommendation of the solicitors Watson, Ramsbottom, carter.
A special thank you to Michaela and Oliver for all your help
Mr · 5 September 2026
★★★★★ 5/5
TrustpilotI’ve had a really good experience
I’ve had a really good experience so far with Ryder and Dutton, especially Naomi, Michaela and Amber. They have all been extremely supportive and friendly and answered any questions I’ve had whilst also giving advice. Can’t thank them enough for their help
Kathryn · 28 September 2026
★★★★★ 5/5
TrustpilotGreat staff and fantastic overall service
Great staff and fantastic overall service! They ensured my Sale went through as smoothly as possible especially Catherine who was always on hand to assist with any queries.
Sam · 26 May 2026
Agent replied · 27 May 2026
We appreciate your five-star review! We're delighted our team provided fantastic service and ensured a smooth sale.
★★★★★ 5/5
TrustpilotHouse purchase
I have just purchased a house with Ryder and Dutton Heywood, and can say the help and support from all the team was amazing. They were all friendly, helpful and kept me up to date with everything and if I was worried or wasn't fully aware the team Catherine, Ewan, Fran, Jenny, Tom & Gail were there with phone calls, emails and upto date news regarding the house or sellers information. I would recommend them 100% as they made the sale of the property stress free.
Michelle · 16 December 2024
Agent replied · 25 December 2024
Thank you for your kind words. We are delighted to hear that you had such a positive experience purchasing your new home. We strive to provide our clients with the best possible service and are thrilled that our team was able to make the process stress-free for you.
★★★★★ 5/5
TrustpilotVeda and Nicole great staff
Veda and Nicole were absolutely brilliant during the processing of our receny house move.
They kept us informed on a weekly basis of the progress of the house move which lasted over a year. Any lack of progress was outside anybody's control.
Regardless of the situation they were informative and excellent communicators.
Ron · 21 July 2026
★★★★★ 5/5
TrustpilotWow!
Wow!! Four offers in the first week of listing with Ryder & Dutton. Highly recommended! From the first Introduction by Chris for the valuation all the way to completion stage.
A particular shout out to Tom and Catherine who we felt had good judgement, and excellent communication skills.
Thank you all
Karl & Carolyn
KT · 4 July 2026
★★★★★ 5/5
TrustpilotExcellent service from Ryder & Dutton
Jenny Boyle and the rest of the team at Ryder & Dutton provided an excellent service throughout the sale of my house. Everything was done promptly, the whole process was extremely well organised and I received regular updates throughout. And most importantly the sale completed smoothly. I'd recommend Ryder & Dutton if you are looking to sell.
Martin · 12 June 2026
★★★★★ 1/5
TrustpilotAbsolutely terrible experience
Absolutely terrible experience. We have been dealing with ongoing damp and mould issues for around a year, yet despite repeatedly reporting the problem, Ryder & Dutton have failed to properly resolve it. Instead of taking responsibility and finding a real solution, the issue has been repeatedly pushed aside and excuses have been made. Extremely disappointing service and absolutely not an agency I would recommend.
Bòzsing · 12 August 2026
Agent replied · 4 October 2026
Good Afternoon
I am extremely sorry you are unhappy with our service. If you could please e-mail me at Wendy.Robertson@ryderdutton.co.uk and provide further details, I will be happy to look into this for you.
Kind Regards
★★★★★ 5/5
TrustpilotGeraldine Marsden
Geraldine made the process very smooth from start to finish she kept me in the loop on a weekly basis updating me on progress or any issues. I would be happy to work with her again if need be in the future no problem at all.
Mr · 24 August 2026
★★★★★ 5/5
TrustpilotShannon in particular was so so nice
Shannon in particular was so so nice. We were told at one point the house was unsellable, and as you can imagine we stressed out like mad people. Shannon didn’t once make us feel like unreasonable people - we were we really were. And for that alone we thank you. The rest of the team were just as helpful when stepping in on her days off. Now we’re back to feeling like the reasonable people normally are; we appreciate her calming manor even more. Thank you Shannon thank you so much x
Shaun · 29 November 2024
Agent replied · 25 December 2024
Hi Shaun, It wasn't the most straightforward sale with the title issues, but we got there. Thank you for your assistance and persistence as well. We couldn't have got through this without working together and now you can get on with life on the other side of the pennines!All the very best,Shannon.
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