Ryder and Dutton Heywood reviews

★★★★★ 5/5

Google

Currently in processing of buying our new home and so impressed with the service received so far, with a special mention to Elle Briggs. She has been so, so helpful, is very informative and responsive and has made the process so much easier!

Emma · 23 May 2026

★★★★★ 5/5

Trustpilot

Catherine was so good at back and forth…

Catherine was so good at back and forth timely communication. Very tenacious when emailing solicitors and keeping me in the loop. Great experience thanks to her hard work.

Ms · 3 September 2026

★★★★★ 4/5

Trustpilot

Geraldine kept us up to date throughout…

Geraldine kept us up to date throughout the process of our sale. We have recently used Ryder & Dutton twice to sell properties, where other agents have failed.

CRISTINA · 2 September 2026

★★★★★ 1/5

Trustpilot

The worst agency you could put in…

The worst agency you could put in charge of your house. If you want a hassle free service DO NOT use them. My experience has been consistently disappointing. Communication has been poor from the outset, with repeated mistakes, delays, and a lack of attention to detail. The viewing process was handled unprofessionally, with the agent appearing unfamiliar with the property and unable to answer basic questions. Throughout the tenancy management, there were administrative errors, unexplained charges, and a general lack of transparency. Routine inspections were significantly delayed despite repeated chasing and, when eventually carried out, were incomplete. I also found the agency unwilling to apply the terms of the tenancy agreement consistently, often appearing to overlook clear breaches while placing the burden on the landlord to resolve issues. Rather than acting as an impartial managing agent, they frequently seemed to favour one side instead of managing the tenancy fairly and professionally. Overall, the service has been disorganised and below the standard I would expect from a professional letting agency. Based on my experience, I would not recommend them.

SDE · 7 August 2026

★★★★★ 5/5

Trustpilot

We had a great experience with Ryder…

We had a great experience with Ryder and Dutton, in particular, Sarah who was really supportive and proactive in organising our tenancy, deposit etc. Thank you Sarah!

Hollie · 7 September 2026

★★★★★ 5/5

Trustpilot

Catherine was very informative and…

Catherine was very informative and helpful throughout my buying process. She was always responsive and kept in regular contact with updates, which made everything much smoother and less stressful. I really appreciated her support and clear communication from start to finish.

Tara · 3 June 2026

★★★★★ 5/5

Trustpilot

Extremely friendly and professional…

Extremely friendly and professional from start to finish. My wife and i were due to have a baby end of July so started the whole moving process end of Jan with the hope we'd have sufficient time to move and settle, but a difficult seller was making this impossible. Our Move Manager, Catherine Salisbury co-ordinated between us all to keep the ball rolling and made sure everyone was moving forward and we cant thank her enough for this. We eventually moved on 20th July just in time for our baby to arrive on 31st!

Jack · 4 August 2026

★★★★★ 5/5

Google

Second time buying a property with Ryder & Dutton and again they have been faultless. When viewing the property with Deanna she was very welcoming, knowledgeable & I didn’t feel rushed whilst taking my time to have a thorough look around which was great. Throughout the rest of the process both Deanna & Elle have been clear & quick with communication back and forth to get the purchase of the property completed in a timely manner. Great service

Jordan · 10 August 2026

★★★★★ 5/5

Trustpilot

Ryder and Dutton were the estate agents…

Ryder and Dutton were the estate agents for our recent house purchase and were very professional throughout the whole process, I’d like to particularly thank Catherine Salisbury for her help in getting things progressing she did an amazing job.

Matthew · 4 June 2026

★★★★★ 5/5

Trustpilot

Geraldine’s great!

Geraldine has been amazing for us with our move. Constantly updating in times when it felt no one else was communicating our place in the whole moving process and helped up to understand more about the steps both estate agents and solicitors take. I really can’t thank her enough, she is a credit to your company.

Dan · 10 September 2026

★★★★★ 5/5

Trustpilot

A huge Thank you to Emmy!!

A huge Thank you to Emmy!!! She was extremely helpful throughout the process. As a first time buyer I had so many questions and she was always there to help. Also a huge shoutout to the rest of the team too.

Adeera · 14 May 2026

★★★★★ 5/5

Google

I was a first time buyer and Ryder & Dutton were great, especially Elle! She kept me informed throughout the whole process and made it much more straightforward than anticipated.

Eve · 29 July 2026

★★★★★ 5/5

Trustpilot

Staff review …

Hi we would like to thank Geraldine for the way she has handled the sale of our house and helped with our new home purchase in a professional way and the rest of the team at ryder and dutton oldham branch for their professional approach and polite attitude to all our needs

Customer · 2 October 2026

★★★★★ 4/5

Trustpilot

Recently viewed an R&D property

Recently viewed an R&D property - Amy was lovely and professional. By far, she was the friendliest member of staff we have encountered. She made a conscious effort to get to know myself and my husband, what we were looking for in a property and made general conversation about family life. Would highly recommend asking for Amy when viewing a property or would like more information on any R&D properties. Thanks again Amy!

Hannah · 5 May 2026

★★★★★ 5/5

Google

Ada has been dealing with our sale and it couldn’t have been more pleasant and smooth, she’s communicates thoroughly and quickly all the way through and has always been very friendly on the phone. She’s also vert reassuring and calming and it makes her very good at her job! Thank you Ada, for everything x

Chelsi · 10 January 2026

★★★★★ 4/5

Trustpilot

The majority of my dealings has been…

The majority of my dealings has been with Catherine during the sale of our property and although this sale was very stressful Catherine was professional, diligent and helped us to reach our completion date. Thank you.

Angela · 4 June 2026

★★★★★ 5/5

Google

From initial potential sales enquiry through to accepting an offer and everything inbetween the girls have really provided a service. Kept updated each and every step along the way and helped me where required with no questions. Deanna was a star and streamlined the whole process - would recommend.

Scott · 9 October 2026

★★★★★ 5/5

Trustpilot

Highly Recommended

Ryder & Dutton made selling my house stress free. Catherine was on hand at every step of the way and provided me with clear explanations as to each stage of the selling process so dispel any concerns.

MrsShirleyHolt · 27 May 2026

★★★★★ 5/5

Trustpilot

I would highly recommend Ryder and…

I would highly recommend Ryder and Dutton as your estate agent. From the professional male member of staff who valued our property, to Jess in branch. We moved last week and Catherine was our move manager who supported the full chain keeping us all in the loop. Thanks again

Claire · 8 October 2026

★★★★★ 5/5

Trustpilot

I seen a property i liked i contacted…

I seen a property i liked i contacted Ryder And Dutton and spoke to paige who was really helpful and got the ball rolling for me to go and view the property within a few days then i was contacted again saying i was allowed to go ahead and apply and as a registered blind person i was helped a lot by paige and katie and staff at the office in rawtenstall which was very much appreciated. And now im am going to move in only after applying less than 6 weeks ago. Thank you so much great team great agency would recommend to a friend without a doubt

Jason · 30 June 2026

★★★★★ 5/5

Trustpilot

Exceptional service from Ada and Michelle

We cannot recommend Ryder & Dutton enough. Everyone we have dealt with have been very diligent and professional throughout the entire process. In particular, we would like to extend thanks to Ada and Michelle for their support in our purchase that ended up being extremely challenging. They both were fantastic support and helped see things through.

Sam · 23 August 2026

★★★★★ 5/5

Trustpilot

Catherine Salisbury and her team were…

Catherine Salisbury and her team were great to deal with as always. We have sold a number of properties with them and they always deliver. Thanks again.

Andrew · 3 August 2026

★★★★★ 1/5

Trustpilot

Poor all round experience

Offered on a property that was rejected only for the ‘sales negotiator’ to contact us weeks later to say the seller would accept our offer. The agent then dropped the price on the property and when we offered above the asking price we were told we ‘messed them about’ and our offer would not be considered. To describe them as incompetent would be being polite.

Phil · 5 October 2026

★★★★★ 5/5

Trustpilot

Thank you to Kia and all the Ryder &…

Thank you to Kia and all the Ryder & Dutton team. They have made buying my first home and enjoyable and exciting experience. Kia was great at communicating and updating me throughout the process.

Natasha · 6 June 2026