Trusted Agent profile · Heywood
Verified
★★★★★
2,790 reviews across 2 platforms
22 Market Place, Heywood, OL10 4NL
Ryder and Dutton's office in Heywood, at 22 Market Place, is rated 4.8 out of 5 across 2,790 reviews on two platforms, including 559 Google reviews rated 4.9.
Every review we hold for the Heywood office, from every platform, shown as written. First names only.
5/5
TrustpilotGeraldine and the team were great!
Geraldine was our move manager during the purchase of our first home. She made the process run smoothly and maintained great communication between us and the seller. She constantly checked in with us and the solicitors and provided regular updates. The whole Ryder & Dutton team have been great, including the agents who allowed us to view the property a few times during the whole process ☺️
5/5
GoogleRyder Dutton Heywood has been great from start to finish. I just wanted to mention Elle Briggs who has been great keeping us informed and updated all times during the house purchase. Thank you Elle and Ryder Dutton team!
Thank you for choosing us and sharing your experience, Andreea. It is really appreciated and we wish you the very best going forward!
5/5
TrustpilotRecently used them to find tenants for…
Recently used them to find tenants for one of our properties, and the property was quickly filled. A great team to work with throughout the process. Thanks to Joanne, Katie, Sarah and Paige for keeping everything running smoothly. Highly recommended!
We're so pleased to hear your property was filled quickly and that our team provided such a great experience. We appreciate your kind words and recommendation! Gareth
5/5
TrustpilotGeraldine and the team at the Oldham…
Geraldine and the team at the Oldham branch were most helpful and efficient right from the start of the property going on the market.Geraldine kept me updated via telephone and email throughout, her manner was very professional and she was very easy to talk to. I would not hesitate to recommend Rider and Dutton in the future to family and friends.
5/5
TrustpilotWould highly recommend Ryder & Dutton…
Would highly recommend Ryder & Dutton to anyone buying or selling a home. Laura and Leanne were fantastic throughout the whole process, always helpful, quick to respond, and kept us updated every step of the way. They made what can be a very stressful experience feel much more manageable!
We're so glad to hear our team made your experience much more manageable! We appreciate your kind words and recommendation. Thank you!
5/5
TrustpilotAda Grundy is excellent at her role
Ada Grundy is excellent at her role and really tried her best to help this sale go through. Ryder & Dutton Estate Agents are equally an excellent firm & one I would certainly use, should I ever need to. The service has been outstanding, especially Ada, just so sad we couldn't progress. Ada tried, over several months, and her support was very much appreciated.
5/5
TrustpilotGreat service and great people.
We recently bought a new home using the Ryder and Dutton Our agent was Geraldine Marsden and she was fantastic. Informative, professional and helpful to all our questions and queries. She was with us every step and always helped us as best she could even when things felt it wasn't going to happen. All I can say is thank you Geraldine and the whole team at Ryder And Dutton.
5/5
TrustpilotYou were very helpful every step of the…
You were very helpful every step of the way through this journey although it did take a long time, but that was not down to any estate agent. You guided me and informed me of what I needed to do and the instructions were always very clear. Thank you for everything and I am very happy in my new home.
5/5
TrustpilotI will recommend R&D Agent to any and…
I will recommend R&D Agent to any and everyone,Thank you for always checking in up until we got our keys. Special thanks to Aneeka Baker, much appreciated ❤️
We are so glad to hear we could support you throughout the process of getting your new keys. We truly appreciate your kind recommendation.
5/5
TrustpilotRyder and Dutton have completed another…
Ryder and Dutton have completed another sale for us..they make it as smooth as possible. This time round we had Veda looking after our sale, Veda kept us up to date with the progress, she chased the buyers solicitors for us when needed, she corresponded everything thoroughly, Veda made us feel like nothing was a problem, she just gets on with the job in hand, Veda provided an excellent service and this is one of the reasons why I continue to choose Ryder and Dutton for selling and buying.
5/5
GoogleJust want to thank Elle Briggs, she was very helpful from start to finish. She kept me updated every step of the way. Would defo recommend this company for the sale of a property Thanks again.
Thanks Alix, it really is appreciated that you have shared your experience of being kept in the loop throughout your sale. Your feedback is really pleasing to hear.
5/5
TrustpilotI sold my dads apartment with Ryder &…
I sold my dads apartment with Ryder & Dutton and the team were very supportive. Catherine was my contact once we had an offer and she was brilliant. She worked between the solicitors buyer and seller and kept me really informed throughout. If I was ever unsure she would always find out what was holding the process up. I would definitely recommend the service she provides.
5/5
TrustpilotOur first choice every time!
We have worked with Ryder & Dutton in Rawtenstall on several occasions, both as a buyer and as a vendor. We couldn't be happier with the service we've had on every occasion. The entire team are so great to work with. Their communication is excellent, super professional and always one step ahead. We were apprehensive about our most recent property sale, as we navigated it from the other side of the world. Ryder & Dutton accommodated this perfectly and made sure we could coordinate everything online. We highly recommend them and extend our thanks to Megan, Jaimie, Shannon, Graham and the rest of the team for all their hard work and professionalism. If we ever move back to the UK, we know who to call.
5/5
TrustpilotGeraldine was a brilliant move manager…
Geraldine was a brilliant move manager and made the process seamless. She constantly checked in with us and the solicitors and kept us updated every single week without a miss. She also answered all our questions, as first time buyers we had lots! But Geraldine clarified everything and was speedy with her responses. Me and my family and super grateful to her for all her support and thankful to the team at Ryder and Dutton for supporting us in buying our first house.😊 thank you so much!
5/5
TrustpilotSmooth and straightforward process
Lisa was friendly, helpful and kept me updated throughout the process. She answered my questions promptly and made everything straightforward from having our offer accepted to getting everything set up with the solicitors. Thank you for all your help.
We are so pleased to hear that our team member was friendly and helpful, keeping you updated throughout the process. We are glad that everything was made straightforward for you. Thank you for your kind words.
5/5
TrustpilotFront start to finish we had a fabulous…
Front start to finish we had a fabulous experience with Ryder & Dutton. Oliver came to value our property and after sound advice the property was soon on the market. Michaela then took over and her service was second to none. We were constantly updated of viewing feedback and updates on how the marketing was going. Once a sale was agreed, this fantastic service continued. Thank you to the Royton branch for their help.
Thank you so much for leaving such a wonderful review. We are thrilled to hear that you had a seamless journey from valuation to final sale, and that our team kept you well-informed every step of the way. Your kind feedback and appreciation of our service mean a great deal to us.
5/5
TrustpilotGreat to deal with buying our new house…
Great to deal with buying our new house and selling our old one in hard and challenging times. Thank you to Naomi, Micheala, and Amber.
Thank you for your positive feedback. We are glad we could assist you through the complex process of both purchasing and selling a home during a difficult time. Your kind words mean a lot to our team.
5/5
TrustpilotI have been very happy so far with the…
I have been very happy so far with the service provided by Ryder and Dutton for the sale of my property. Kirsten was excellent and responded quickly and reassuringly to any problems that arose, ensuring everything was kept running smoothly. Alex and Amy were also very helpful with dealing with any queries and questions, and chasing these up. I would recommend using this agent.
1/5
TrustpilotI am extremely disappointed with Ryder…
I am extremely disappointed with Ryder & Dutton. I raised a serious complaint concerning my property purchase and was given false and misleading information about their complaints and independent redress procedure. I followed the procedure I was given, only to find that the redress route I had been directed towards could not deal with my complaint and I was subsequently told that I needed to pursue the matter through a different independent ombudsman. This caused unnecessary delay, frustration and additional work for me. I believe customers should be provided with accurate and transparent information about the complaints procedure and their rights to independent redress. I am extremely unhappy with how my complaint has been handled and would not recommend Ryder & Dutton.
At the time of your complaint we were members of the Property Redress Scheme. We transferred to a different redress scheme on the 17th July 2026. However, we are unsure why our previous redress scheme provider have advised you that they are unable to deal with your complaint.
5/5
TrustpilotFriendly, supportive, professional
I have used Ryder and Dutton several times and always been impressed by the service they provide, and this time was no exception. Catherine at their Heywood office was excellent throughout: supportive, proactive, professional. She always kept us in the loop and did her best to make the process as quick and smooth as possible. She also good-naturedly put up with my occasional outpourings of impatience and frustration! 😀 A true professional.
We are so pleased to hear about your consistently positive experiences with us! It's wonderful to know that Catherine was excellent, supportive, and professional, always keeping you informed and striving for a quick and smooth process. We truly appreciate your kind words.
5/5
TrustpilotI cannot recommend this estate agent…
I cannot recommend this estate agent highly enough. They kept me updated at every stage of the sale, with regular communication by phone and email. Nicole was especially helpful and always available to answer any questions I had. My property was sold within just a few weeks, and the whole process was handled professionally and smoothly, making it far less stressful than I expected.
5/5
GoogleElle from the Heywood branch was absolutely brilliant throughout the sale of our home\. She kept us updated every step of the way and was always helpful, friendly and professional\. I honestly don’t think the ladies in the office get enough credit\. Once the property has been valued and put on the market, they seem to do so much of the hard work behind the scenes, keeping everything moving, chasing things up and keeping everyone informed\. Their dedication really made the whole process much less stressful for us\. Thank you, Elle, and the whole team, for all your hard work\.
Thank you Maureen! Selling a home can be stressful, so we're really pleased we could keep everything moving and make the process feel that bit easier for you. We truly appreciate your kind words and wish you all the best in your new chapter.
5/5
TrustpilotGreat service
We found the recent end to end service in the sale of our house excellent. A huge shout out to Jenny Boyle. She has been exceptional throughout. We quickly built up a trusted relationship and I so appreciated the regular updates. She was calm, friendly and professional with a tenacity that helped us through the process. Best estate agent I’ve ever come across. Thanks Jenny!
5/5
TrustpilotForever home
I would like to give a big thank you to Geraldine Marsden for all her help & advice .She was assigned specifically so that i only had one contact name & any enquiries were delt with quickly & is a valued member of Ryder & Dutton & would highly recommend this estate agents I would also like to thank Kizzie Costello for her help in the beginning of this journey
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