Trusted Agent profile · Heywood

Verified

Ryder and Dutton Heywood reviews

4.8

★★★★★ Excellent

2,788 reviews across 2 platforms

22 Market Place, Heywood, OL10 4NL

Ryder and Dutton's office in Heywood, at 22 Market Place, is rated 4.8 out of 5 across 2,788 reviews on two platforms, including 559 Google reviews rated 4.9.

Google logo

4.9 / 5

559

Reviews on Google

This office

Trustpilot logo

2,229

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Heywood office, from every platform, shown as written. First names only.

5/5

Trustpilot

Dream Home Purchase

We recently bought our new home with Ryder & Dutton, Rawtenstall, and we were thoroughly pleased with the communication and efficiency throughout the process. Adam was particularly amazing, managing the early stages of our purchase in a way that made us feel like he was on our side, rooting for us to get our dream home. Grace managed the progression of the sale, keeping us informed and actively chasing solicitors on both sides to ensure the smooth running of the purchase. We’ve dealt with Ryder & Dutton branches before, in different areas, and never received this level of attention and service. Can’t thank them enough.

Tom · 11 August 2026

5/5

Trustpilot

I would like to say thank you to Fiza…

I would like to say thank you to Fiza malick Paige and Katie at the Heywood branch in Heywood. During the finish of my old Tenant’s and my new lovely Tenants who completed last Friday . Thank you Pauline Fontana

Pauline · 29 September 2026

Agent replied · 30 September 2026

We are so happy to hear about your positive experience with our team during the transition between tenants. We appreciate you sharing your kind words. Gareth

5/5

Trustpilot

I cannot speak highly enough of Ada. Don’t hesitate go with Ryder and Dutton.

I cannot speak highly enough of Ada, who managed the sales progression for my recent property purchase. From start to finish Ada was absolutely excellent: professional, proactive, and always on hand to help with every step. Ada kept me fully informed at every stage, explaining what was happening, what came next, and answering every question clearly and patiently. Nothing was too much trouble; she chased up enquiries promptly, coordinated seamlessly with all parties, and took so much of the stress out of what can often be a complicated process. Especially in comparison with another big named estate agent (WH BROWN who dealt with the selling side of my home) they do not have a sales progression manager and do not give the service like Ryder and Dutton. Ryder and Dutton have been amazing and if I was ever to buy or sell I would chose them without hesitation! Adas organisation, attention to detail and genuinely helpful approach made a huge difference. Thanks to her hard work, everything progressed smoothly and completed exactly as planned. If you’re buying or selling, you really couldn’t ask for better support, I’d happily recommend her to anyone.

Hal · 1 August 2026

5/5

Trustpilot

Buying a property

We were buying a property and the vendors had used Ryder and Dutton as their estate agents. Jenny had been assigned the sale. Jenny was proactive throughout, not just in finding solutions or chasing up documents, etc but also in communicating where the sale was up to. She provided updates on a frequent basis and even checked in when there wasn't particularly any movement just to let us know where things where up to or whether she was chasing something. She certainly put us at ease.

Nicholas · 31 July 2026

5/5

Trustpilot

Naveen and Ada are heroes

We used Ryder and Dutton for both our sale (Rochdale) and our purchase (Rawtenstall). Our main contacts were Naveen Naheed and Ada Grundy, though everyone we spoke to at any time during the process was professional and helpful. To say Naveen and Ada went the extra mile to get our sale and purchase completed is a total understatement, they each ran an extra marathon! In the face of frustrating delays they persisted in chasing various third parties, and were always on the end of the phone to give us updates, our just allow us to vent our own frustration at the long drawn out stages of our sale. Naveen bore the brunt of this, as most of the problems we encountered were with the sale of our Rochdale property, but throughout the process Ada kept in touch, and kept our purchase on track through her reassurances to the vendor of the Bacup property. Both these ladies were our heroes, and literally kept us (just about!) sane throughout the proceedings. Naveen and Ada were both absolutely brilliant in their efforts and attitude, and finally were instrumental in bringing our sale and purchase to successful conclusions in the face of many delays and difficulties. They deserve and have our heartfelt gratitude and praise.

Lynda · 29 July 2026

5/5

Trustpilot

Thank you Ryder and Dutton

A big thank you ro Ryder and Dutton for arranging another tenant for us. Your efforts really are appreciated and I would just like to personally thank Katie Holdaway and Paige Briggs for your help. Thank you 🙏

Stephen · 2 October 2026

Agent replied · 9 October 2026

We are so pleased to hear that we could assist you in securing another tenant for your property. It is wonderful to know that our team provided such helpful and appreciated support throughout the process. Thank you for sharing your positive feedback with us! Gareth

5/5

Google

I recently instructed Ryder and Dutton to sell a property in Heywood. From the outset, I spoke to the branch manager Fran, who I found to be both knowledgeable and professional, answering all questions I had initially and making my choice of which agent to use an easy one. I found the second agent uninterested and simply after a quick sale. Jenna attended to take photographs and was professional throughout taking time to achieve images that best displayed the property. Tom was then appointed to manage the sale and I found him very professional throughout. He would regularly update me, communicate effectively with all parties, to include solicitors and took the pressure off me. I would not hesitate in recommending Ryder and Dutton and thank all involved, who ensured a smooth process throughout.

Mr · 10 November 2025

Agent replied · 12 November 2025

Thank you for the positive overview of your experience with us, your appreciation is definitely recognised!

5/5

Trustpilot

Huge thanks and appreciation to Ada and Naveen

My sale has been far from straightforward but I'm very happy with the service I've received from Ryder & Dutton staff at Rawtenstall, especially Ada who has really gone the extra mile right up to the last minute, explored all options to get my house over the line and it finally got there. Thank you Ada. I also have to thank Naveen from the Rochdale office who really stepped up and helped the sale finally go through in the last few weeks. Both Ada and Naveen have worked so hard and are a true asset to Ryder & Dutton. Thank you xx

Jean · 23 July 2026

5/5

Google

Excellent service from the Heywood branch of Ryder & Dutton! The whole staff was very supportive and cooperative. Special mention to Deanna ashton, who was assigned for the sale, she made the entire process so much smoother and faster. Extremely happy with her help!

Abubakar · 25 August 2026

Agent replied · 7 September 2026

We’re really happy we could help make your sale that bit easier and keep everything moving for you. Thanks for putting your trust in us and for such lovely feedback! All the best Abubakar.

5/5

Trustpilot

Ryder and Dutton were great !

Ryder and Dutton were great from start Dylan from Oldham branch then our move manager , Geraldine .She was great! During our purchase we hit some very difficult times but Geraldine was always contactable and did her best to really push things through and recommend things to do . She also explained things in easy to understand terms as legal wording can be very complicated. My only complaint isn't with Geraldine or any of the team from Ryder and Dutton but for recommending Birchall Blackburn Solicitors. They are an awful solicitors to deal with very very slow and communication is awful. I wouldn't recommend them at all and maybe look into future recommendations to clients .

Abigail · 16 July 2026

5/5

Trustpilot

I honestly couldn't have asked for a…

I honestly couldn't have asked for a better experience with Ryder & Dutton. As a first-time buyer I had so many questions, but everyone was really friendly and helpful throughout. A huge thank you to Ada, who was super helpful throughout. She always kept me updated, answered my questions quickly and made the whole process feel so much less stressful. Nothing ever seemed like too much trouble, and I really appreciated how supportive and reassuring she was. Thank you so much for all your help, I'm so grateful! I would definitely recommend Ryder & Dutton, especially Ada, to anyone looking to buy a home.

RHIANNON · 15 July 2026

5/5

Trustpilot

I can't thank Aneeka Baker enough for…

I can't thank Aneeka Baker enough for all the help and support she gave me throughout the sale of my house. She was professional, kind, patient, and always kept me update every step of the way. I truly appreciate all of her hard work and dedication, Thank you so much for everything!

Habiba · 17 June 2026

Agent replied · 18 June 2026

We're so glad to hear our team provided such professional, kind, and patient support throughout your sale. We truly appreciate your kind words!

5/5

Trustpilot

Excellent service from the team at…

Excellent service from the team at Ryder & Dutton I recently sold a property through Ryder & Dutton, and I couldn’t be happier with the experience. From the initial valuation to the final completion, the entire process was managed with great professionalism and efficiency. A special thank you to Ada, who was absolutely fantastic throughout. Her communication was excellent, and she was always on hand to answer questions and provide updates, which made a potentially stressful time much easier to navigate. The rest of the team were equally supportive and clearly know the local market inside out. If you are looking to sell your home, I would highly recommend the team at Ryder & Dutton. Thank you all for your hard work!

Anthony · 14 July 2026

5/5

Trustpilot

Excellent service from Catherine and the team

Catherine was extremely helpful throughout the whole process. She kept me updated regularly and was always available to answer my questions. Buying and selling a property can be stressful, but Catherine made the process much easier. I would highly recommend her and Ryder & Dutton. Thank you for all your support.

Ella · 23 June 2026

Agent replied · 24 June 2026

We truly appreciate your kind words! We're so glad to hear that our support made your property journey smoother. Thank you for your recommendation.

5/5

Trustpilot

First class service

Ryder & Dutton handled the sale of a family home and their service was outstanding. We had a sale agreed within a week of the property going on the market and thereafter the brilliant Geraldine Marsden was hugely proactive, helpful and good humoured in steering the sale through to Exchange and Completion. From my first interactions with Tony and Jess during the marketing process, Luis for fantastic photography, through to Geraldine on the post-sale arrangements, the experience was great and I would highly recommend them.

Drew · 13 July 2026

5/5

Trustpilot

Great service and a big thank you to Catherine! 😊

Really happy with the service from Ryder & Dutton. Catherine was absolutely lovely throughout the whole process, always friendly, helpful and easy to speak to whenever we needed anything. She made the whole experience feel a lot less stressful for us. We’re finally settled into our new home and loving it! 😊 A big thank you to Catherine and the team for all your help and support. Really appreciated! ❤️

RICHARD · 10 September 2026

5/5

Trustpilot

Excellent Letting Experience

My move in process was done by agent Sinyee. Sinyee has been absolutely fantastic throughout the whole letting process. She has been professional, friendly, and very responsive to all of my questions and emails. She kept me updated at every stage, from the application and referencing process through to arranging my move-in. Even when there were delays outside of her control, she communicated honestly and kept me informed, which I really appreciated. She was always patient, helpful, and willing to assist with any queries I had.

Swanshi · 9 July 2026

5/5

Trustpilot

Excellent service again from all at Ryder and Dutton

Excellent service again from all at Ryder and Dutton on my recent purchase of my new home. I was kept up to date of all developments and nothing seemed to much trouble for the team . Catherine was fantastic throughout the whole process and was always on hand to help me out in a professional. Polite and cheerful manner. 5 star rating from me. Steven

Steven · 9 October 2026

5/5

Trustpilot

Geraldine was fantastic as my move…

Geraldine was fantastic as my move manager. I was able to get in touch with her instantly if I needed anything, nothing was too much trouble and she assisted me as best she could with the process even when there were delays. Dylan who assisted with my sale was also fantastic and discussed offers and negotiations immediately, offering fantastic advice along the way and Tony was lovely when he came to value the house. I had my house valued with a number of agencies but Ryder and Dutton gave me the best estimate and were able to get the ball rolling quickly! The proof is in the pudding when you see the number of Sold signs through the borough. All in all I would recommend to anyone thinking of getting their house valued or selling with Ryder and Dutton. The service was fantastic!

Katrina · 2 July 2026

5/5

Google

Thank you Catherine Salisbury at Ryder Dutton for helping us purchase our new home. Catherine made a stressful process feel much more manageable. She handled all negotiations with care and balance, ensuring that everyone felt heard, something we really appreciated as buyers. We also really appreciated how proactive and diligent Catherine was, keeping the process moving to ensure we completed within the agreed timescale, even when there were delays through out the chain. She stayed in regular contact and was always on hand to answer questions or chase things when needed. Thanks again.

Katrina · 10 October 2025

Agent replied · 16 April 2026

Thanks Katrina, we appreciate your lovely words😊 …

5/5

Google

I would like to thanks Ryder and Dutton for there help over the past few months. Firstly I would like to thank Jenna Henley who helped me towards the end of 2024 but unfortunately the vendor pulled out of the sale the day before the moving date. Jenna went beyond her duties to help me and I thank her very much. Today I took ownership of another property thanks to the help of Catherine Salisbury..and again Catherine went above and beyond to help me with every aspect of purchasing a new home even when I was upset she was there at the end of the phone, nothing was too much and she put me at ease with a smile on my face. Thank you ladies for all of your help..especially being there for me when I lost my Mum in December. If and I say If I ever purchase another property it will be with Ryder and Dutton Heywood... Thank You ...Sue Gilston

Sue · 10 October 2025

Agent replied · 9 September 2025

Thanks Sue, we wish you all the best😊 …

5/5

Google

We recently sold our house using Ryder and Dutton Heywood branch. We cannot speak highly enough of the professional service provided by Catherine Salisbury, Tom and the rest of the team. They were fantastic. The communication was superb, and whenever we felt anxious or that we weren’t getting enough information from the conveyancers, Catherine was there supporting us, chivvying the solicitors and communicating with our purchasers. We would wholeheartedly recommend Ryder and Dutton to anyone wanting to sell their home. They were excellent.

Chris · 10 October 2025

Agent replied · 23 October 2025

Thanks Chris for the kind words! We are pleased to have provided a positive service for you, wishing you well.

5/5

Trustpilot

2nd time using R&D and great service as always!

This is the second time I have used R&D and the reason I did was how impressed I was last time. The team are all so lovely, but special mention to Jacqueline this time who has been the glue to push the sale through and keep things on track. She was an absolute pleasure to deal with, regular proactive updates and always went above and beyond to help; I felt that she genuinely cared and wanted to help. Id definitely use R&D again... thanks Jacqueline!

Anna · 26 June 2026

5/5

Google

Had a brilliant experience working with Elle Briggs. She was fantastic from the start, energetic, completely on the ball, and made the whole process straightforward and stress-free. Outstanding communication and genuine dedication throughout. Couldn’t recommend Elle and the team enough.

Elliott · 26 August 2026

Agent replied · 7 September 2026

This is exactly the kind of experience we want our customers to have, thank you Elliott! We’re really happy everything felt straightforward from day one and truly appreciate your recommendation.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Ryder and Dutton's Google reviews

Questions about Ryder and Dutton Heywood

How many reviews does Ryder and Dutton Heywood have?

Ryder and Dutton's Heywood office has 2,788 reviews across two platforms: 559 on Google, 2,229 on Trustpilot (across the whole business).

What is Ryder and Dutton Heywood's rating?

Ryder and Dutton Heywood is rated 4.8 out of 5 across all 2,788 reviews, and 4.9 out of 5 on Google from 559 reviews.

Where is Ryder and Dutton's Heywood office?

Ryder and Dutton Heywood, 22 Market Place, Heywood, OL10 4NL.

The Trusted Agent

Is this your office? Claim your page.