Trusted Agent profile · Heywood
Verified
★★★★★
2,808 reviews across 2 platforms
22 Market Place, Heywood, OL10 4NL
Part of Ryder, see every office.
Ryder's office in Heywood, at 22 Market Place, is rated 4.8 out of 5 across 2,808 reviews on two platforms, including 561 Google reviews rated 5.0.
Every review we hold for the Heywood office, from every platform, shown as written. First names only.
5/5
Trustpilothelpful and responsive
The whole team were helpful and quick to respond. Everything went as smoothly as possible with my purchase so an alround positive experience.
Thank you Shelagh - we hope you will be happy in your beautiful new home
1/5
TrustpilotCompletely unprofessional
Completely unprofessional. Booked me in for a Sunday which was great. I got all the cobfirmation emails and turned up at the appointment. It took me half an hour of driving to get to the appointment and when i arrived i was rudely told that i cant see the property because they cancelled the appointment and could not be bothered telling me that they cancelled the appointment. Completely untrusthworthy and a waste of time and i honestly feel truly sorry for anyone working with them
We would like to offer our sincere apologies for this appointment not going ahead. As we discussed, in this particular instance our client could not provide access to the property due to unforeseen circumstances at very short notice. We will endeavour to rebook your appointment at the next available opportunity and wish you well in your continued search for a new home
5/5
TrustpilotVery helpful and professional!
I switched to Ryder and Dutton from another estate agent, and my house was sold within 1 week. Everyone has been really helpful from start to finish during what was quite a long process due to the amount of people in the chain, and even provided me updates where my solicitor did not, which made it a much less stressful time. I would definitely use Ryder and Dutton again when selling a property
We are so pleased to hear that you had such a positive experience with us. We appreciate your kind words and are glad that we were able to make what can be a stressful time a little easier for you! - Tony & the Oldham team
4/5
TrustpilotAmy kept me updated and chased any…
Amy kept me updated and chased any enquiries I had.When I was worried about the sale falling through Amy gave reassurance and helped me work through any problems
Thank you for the positive review, it is very much appreciated and we are so happy we could help. We wish you all the best! From all at Ryder and Dutton 🏠
5/5
TrustpilotAllways kept upto date with progress…
Allways kept upto date with progress during the sale .all members of staff polite and informative. Will be using the Rawtenstall branch again.
Thank you so much for your kind review Steven. You presented this house beautifully and as the interest and multiple offers demonstrated, it paid dividends and helped to make our job of securing the best sale for you that much more straightforward. All the best and do pop in if you're passing the office. Graham and the Rawtenstall team
5/5
TrustpilotDeception and Discrepencies!
After feeling as though I had found an estate agent that is professional, understanding and helpful, I've come to find out that has not been the case at all. I was given false information that led me to sign a tenancy agreement under false pretences. Completely disheartened with this entire experience. If/when I am able to fix the predicament they have been left me with in, I would never use them again or recommend to someone. Devastated by this disgusting experience.
Thank you for your review and we are sorry that you are disappointed with the service you have received. As we are already in communication on email I will continue to discuss with you on there.Thanks, Gareth HuntHead of Lettings
5/5
TrustpilotFantastic service from Ellie Hyde
Fantastic service from Ellie Hyde. She’s listened to our concerns and addressed the issues raised promptly providing positive outcome we expected. Good job and well done.
5/5
TrustpilotThe company who keep you updated.
Thanks Jade and Conor for assisting in the sale of the house. This has been tricky as we have not been around to keep checking up on the property. You have gone the extra mile and even when things got tough you carried on dealing with the buyers professionally and encouraging a completion. We would recommend Ryder and Dutton for the sale of a property.
5/5
TrustpilotThe company who keep you updated.
Thanks Jade and Conor for assisting in the sale of the house. This has been tricky as we have not been around to keep checking up on the property. You have gone the extra mile and even when things got tough you carried on dealing with the buyers professionally and encouraging a completion. We would recommend Ryder and Dutton for the sale of a property.
4/5
TrustpilotMoving Experience
Whilst we found the whole experience very stressful, not having done this for over forty years. We were guided and expertly assisted by Geraldine, who called us on a weekly basis to keep us informed and to assist with worries. Also Zoe from the Ashton office who helped and assisted us through the whole process. Thank you Lesley and Alan Morris
5/5
TrustpilotEverything up to know has been great…
Everything up to now has been great with Aneeka! Here’s to the next steps!
We are so glad to hear this! We look forward to continuing to assist you.
4/5
TrustpilotLeon - very helpful
This was a very stressful period, especially when on the day the move didn't happen. Leon was particularly helpful and reliable in his dealings with me, which made things a little easier, especially when things went wrong.
Good Afternoon, Thankyou for your kind words! - Leon 😊
5/5
TrustpilotFantastic experience with Ryder and…
Fantastic experience with Ryder and Dutton estate agents, we bought and sold with them and they were amazing throughout, so supportive, kept us updated at every stage, answered any queries promptly and I would highly recommend them.
5/5
Trustpilotour purchased was handled by Nancy…
our purchased was handled by Nancy Holden at the oldham branch. excellent negotator and h=kept us informed throughout the purchase. More importantly she was sincere and came across as she really wanted to help, which she did. Thanks Nancy
Thank you so much for the 5* review! Nancy is a great asset to Ryder & Dutton and we are delighted to hear she helped you with your purchase
5/5
TrustpilotGreat service
We recently sold our house with R&D and they were very helpful. The online system for organising viewings was very good and was useful to know exactly when people were coming to view the house.Geraldine, Alice and the team were great throughout the process.
Thank you for taking the time to provide us with a review, we really appreciate it. Best wishes Geraldine & Alice.
5/5
TrustpilotGreat service from beginning to end…
Great service from beginning to end from the sale of my property, James Matthew & Jake was so helpful always keeping me up to date with the progress of my sale.
Thank you, Angela! Really appreciate the kind words
5/5
TrustpilotProfessional from start to finish
Was very pleased with the end result. Our buyer's solicitors were very slow and caused us issues throughout the whole process. I am grateful for the tenacity shown by the Ryder and Dutton team (especially Conor) who without I think our onward purchase would have been jeaopordised and maybe even fallen through. I was kept fully informed by the team throughout which I appreciated. Thanks again to the team.
5/5
GoogleI wanted to remortgage my home , Nikki cockcroft and Becky Taylor was happy to help me with this. They are there from beginning to end. Always happy to help with any questions which need answering. They make the move of a remortgage alot easier and a lot less stress. Thank you to you both. Vanessa.
Hi Vanessa, thank you for your kind words. We're pleased to hear Nikki and Becky were able to make the process of remortgaging your home much less stressful!
5/5
GoogleI am very pleased With the services I have received from the staff at your Heywood branch. Katherine Salisbury was dealing with sale of my property and she was very helpful, professional and supportive at all the times. Thank you so much for all the support. All of you are really amazing. God Bless!! Dileep Mathew
Really pleased to read about your experience Dileep. Thanks for taking the time to leave us this review and we wish you all the best.
5/5
TrustpilotProfessional team work
I dealt with numerous members of the team and all were courteous and efficient.
We're so glad our team provided you with courteous and efficient service. Thank you for your kind words.
5/5
TrustpilotAll the staff at Ryder Dutton are…
All the staff at Ryder Dutton are extremely professional, knowledgeable, very helpful and accommodating.
We truly appreciate you sharing your wonderful experience. It's fantastic to hear that our team provided such professional and helpful service, exceeding your expectations. We are glad their excellent communication and dedication made such a positive impact.
5/5
TrustpilotService with a smile, patience and competency
Thank you so much to Lucy Clifford and Kirsten Woodhead for handling my recent application for a tenancy and making what could have been a stressful time, easy and straightforward. Excellent customer service. Everything was dealt with professionally and efficiently. I was kept informed as to what was happening and up-to-date which was important to me. All staff and members of the team I spoke to were always helpful. Many thanks :-)
5/5
TrustpilotMatt Walsh was great during the selling…
Matt Walsh was great during the selling process of my property. He always kept me up to date with everything and assured that things went smoothly. Thank you for all your help
Thanks Chris for your review, It's great to hear Matt kept you up-to date and progressed things smoothly for you. Kind Regards - Team Rawtenstall
5/5
TrustpilotHouse sale
We have sold our mums house this week and the service from Kia at Ryder & Dutton Holmfirth branch has been second to none. The whole process has been seamless and without any problems and we have been kept fully informed and up to date with the process. We wouldn’t hesitate to use this estate agents again as the need arises and would fully recommend them. Thankyou so much.J and M.
Thank you Jean and Marilyn for such a lovely five star review!!
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