Trusted Agent profile · Heywood
Verified
★★★★★
2,808 reviews across 2 platforms
22 Market Place, Heywood, OL10 4NL
Part of Ryder, see every office.
Ryder's office in Heywood, at 22 Market Place, is rated 4.8 out of 5 across 2,808 reviews on two platforms, including 561 Google reviews rated 5.0.
Every review we hold for the Heywood office, from every platform, shown as written. First names only.
5/5
TrustpilotI had a good experience dealing with…
I had a good experience dealing with Ryder & Dutton during this process. Ada worked hard to try and keep me updated as the process was quite long and arduous. Would definitely recommend to anyone wanting to buy/sell their property in the future!
5/5
TrustpilotFriendly efficient staff helped me move…
Friendly efficient staff helped me move into my new home
We're happy to hear our efficient staff helped you settle into your new home smoothly. We appreciate your kind words. Gareth
5/5
TrustpilotRyder and Dutton have been absolutely…
Ryder and Dutton have been absolutely brilliant from start to finish!! Michaela has been the star tho 🌟 we firstly put our house up in November... it fell through middle of May then for the second time 2 weeks later. When she rang to say it had fallen through for the second time she cried with me on the phone because she knew how much it meant to us. This woman gets emotionally involved because she cares about her clients. Each time she put our house back on immediately and made it her mission to sell it again! She immediately found us viewings and sold it for the 3rd time within 48 hours. 3rd time lucky some would say.... we've just exchanged and can finally plan our adventure to Aus 🇦🇺 Thank you all @ Ryder and Dutton but especially Michaela you've been amazing and we are forever grateful for your continued support for the past 10 months in selling our home 🏡
5/5
TrustpilotGreat job by the sales and valuation team at Ryder Dutton
The valuation and sales team at Ryder Dutton did a great job. They organised a lot of viewings of our property and replied very promptly to all our queries. They were always polite and proactive. They supplied feedback from potential buyers - which was very helpful. Thanks very much to Jaimie and Nick.
5/5
TrustpilotThank you for being there to lead us…
Thank you for being there to lead us through the stressful time of selling my son's house.You were very good at keeping us in touch with developments and it was good to know you were always there to speak to if there were any problems.Wishing you all a very happy Christmas and new year.
5/5
TrustpilotWe have just sold my mothers house with…
We have just sold my mothers house with Ryder & Dutton. We were very happy with the service they provided. Special thanks to Jenny Boyle for keeping me informed and pushing for completion.
Hi Tim, I'm glad everything has been sorted with your mothers house. I will pass you thanks onto Jenny. all the best, Alex & Uppermill office.
5/5
TrustpilotOutstanding
Despite selling my property a different company, R&D were constantly communicating and providing updates regarding my purchase. All of their staff I dealt with were really helpful. Special mention to Amy for her excellent work!If I was to sell my house again, R&D would be my first choice to sell with. Would 100% recommend.
5/5
TrustpilotIt has been a long and difficult…
It has been a long and difficult process with complications along the way but thankfully I had Amy's support throughout. She went above and beyond in her role and made sure the process was as least stressful as possible. She kept me upto date and informed throughout the full process and when taking time off ensured I had support from a colleague Laura who was just as good. They are a credit to the team and if I was to ever sell again it would be with these.
Thanks so much for taking the time to share your experience with us!
5/5
TrustpilotEffective, communicative and stress free
Huge thanks to Gemma Horn, Stacey Billing and Ruth Dickson for making the process of us renting our new flat so smooth, quick and stress free. Moving just before Christmas can be super stressful but Gemma kept us informed on exactly what was needed and everything progressed quickly and effectively with no concerns or stress. From viewing to signing the tenancy it’s been a positive experience thanks to the team, would definitely recommend them.
5/5
TrustpilotFabulous Estate Agent
Ryder and Dutton is the Estate Agent you can rely on. Thank you Gemma and Amanda, they are always there when you need anything and Keep you informed in every step. Can not recommend enough for their fabulous services!
Thank you for leaving us a 5* review, we've loved finding you a suitable tenant for your home.Best Regards,Amanda, Gemma & the team at Chadderton office
5/5
TrustpilotA huge big thank you especially to…
A huge big thank you especially to Georgia for finally putting our sale through it hasn't been easy at all. Georgia kept me in touch with all communication and made me at ease throughout. Georgia, Amber and the Team keep up the good work!
Hi Alison, thank you for taking the time to leave a review. It was a pleasure assisting you with your sale and we are delighted that it reached a successful conclusion. All the best for the future! Georgia, Amber & the team at Ashton office.
1/5
TrustpilotStruggling to communicate
Sadly another company that has not got the ability to communicate with new customers after repeated requests to co tact me regarding available properties, they do not answer the phone I am completely disapointed.
5/5
TrustpilotGood agents
We are tenants of R&D, currently renting whilst selling our home. All in all, they've been nothing but helpful. Lesley is our account contact and Maddy was doing our inspections. Always helpful and responsive and have always been fair with respects to inspections. Being a landlord for a property in a different area, we wouldn't hesitate to use them. Also for any prospective tenants, they're a good agent. Thanks - if only all agents had such integrity!
5/5
TrustpilotGreat agency, excellent communication throughout!
Excellent communication from start to finish. Ryder and Dutton provided a thorough overview of the property we identified and the agent was well prepared during the viewing. Any questions they did not not know the answer for they went away and provided extremely quickly. Once an offer was accepted their weekly check in's from Laura were invaluable and ensured the process kept moving and that we had peace of mind throughout! I can't speak more highly of them as an agency and for Laura who managed our move!
5/5
TrustpilotWe experienced a very smooth purchase…
We experienced a very smooth purchase thanks to James. He pushed solicitors when they needed a nudge and helped make completion stress free. He was great!
We are so pleased to hear about your positive experience with James. We do our best to make the home buying process as smooth and stress-free as possible for our clients, and it's wonderful to know that James was able to help you achieve that.
5/5
TrustpilotA 5 star service from Matt!
From offer to completion Matt was on hand for all our needs and enquiries. He worked with us to ensure completion before Christmas and we are now in our new home. Matt is a credit to the business and his customer service skills are excellent. Thanks Matt for helping us secure our forever home.
2/5
TrustpilotOur move in day was cancelled the day…
Our move in day was cancelled the day we was supposed to move in to our property and the move in has to be pushed back 4 days meaning we had to arrange new move in plans without any compensation for the inconvenience. After this we where given one key dispute there being 2 tenants and now we have to pay to get another cut to make sure we can both get into the property, all the staff where friendly and helpful but these few mistakes caused the process to be more stressful than it has to be.
Thanks for your feedback and apologies that your move-in had to be changed.Gareth HuntHead Of Lettings
5/5
GoogleCatherine the sale progressor is amazing! She wasn't even my estate agent, she was our vendors estate agent, but she was brilliant in keeping everyone up to date with information! Would definitely recommend ryder and dutton based in our experience with Catherine alone. They were great with arranging initial viewings for us that fit in with our work and home life, offering evening viewings shown around by the vendors. 10/10 service, Catherine is an asset to the team!
5/5
TrustpilotI just want to say a very big thankyou…
I just want to say a very big thankyou to the ryder and dutton team especially Rachael Hilton and Neil Waters they were both amazing made my first experience with renting a great one any question I had they would answer no issues and no question was a stupid one so I am very grateful I had them to guide me
5/5
TrustpilotJust bought our first home through…
Just bought our first home through Ryder and Dutton! Jenny has been really helpful with communication between ourselves and the sellers and always gets back in a timely manner. Process overall has been good!
Thank you, Jessica! We hope you're happy in the new home.- Jenny & The Chadderton team
5/5
TrustpilotSamantha Whalen has been an absolute…
Samantha Whalen has been an absolute star, helping us with every little bit of paperwork, viewings and just all in all constantly keeping us in the loop. Couldnt ask for a better service.
Thanks for your 5 star review for Samantha. I am pleased that you have been happy with the service that has been provided.Gareth HuntHead Of Lettings
5/5
TrustpilotGreat service and smooth handover to…
Great service and smooth handover to get my property on the market.
We're so glad to hear we provided great service and a smooth process for listing your property. Thank you for your kind words!
5/5
TrustpilotGreat Experience
Having just sold my property with Ryder and Dutton (Royton Branch) I just wanted to say how helpful the staff were especially Michaela Henson and Jade nothing was to much trouble, any questions I had were answered promptly, they made it a less stressful time. The team are an asset to Ryder and Dutton they were always polite and professional and I would recommend them to anyone.Thanks Alison
5/5
GoogleCatherine has been brilliant in helping us throughout the whole process. Would highly recommend!
Thank you Sol!
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