Every review we hold for the Heywood office, from every platform, shown as written. First names only.
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5/5
TrustpilotIt was a very long and complex sale andβ¦
It was a very long and complex sale and I couldnt have done it with Megan. She went above and beyond with my sale and she could not have done anymore. I would recommend Megan to anyone and would say she gave 110%. She was extremely professional under testing circumstances and thoughtful throughout. Thank you Megan for all of your help.
Dawn Β· 27 September 2024
Agent replied Β· 22 October 2024
We are so happy to hear that you had such a positive experience with Megan. We appreciate your kind words and are thrilled that she went above and beyond to help you with your sale. We are proud to have such dedicated and helpful team members.
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5/5
TrustpilotRyder and Dutton Colne Valley Team
We had used Ryder and Dutton 10 years previous in a house sale and this again was an excellent experience. This time we chose Ryder and Dutton because they were local, prompt in coming out in giving advice and we quickly established a working connection.Throughout the sale Nichola, Leanne and James were alive to both our and the buyers requests and brought the sale to a satisfactory conclusion. Our thanks to them - keep up the teamwork.
Howard Β· 17 November 2023
Agent replied Β· 15 June 2024
Thank you Howard for your review, we hope everything works out for your move.
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5/5
TrustpilotWe had a fantastic experience with ourβ¦
We had a fantastic experience with our house purchase, and we canβt thank Naomi, Michaela and Amber enough for all their help and support throughout the process.
Halema Β· 29 July 2026
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5/5
TrustpilotMy experience with Ryder & Dutton wasβ¦
My experience with Ryder & Dutton was great! Particularly Lizzie, who was absolutely brilliant, and she answered all my questions and was always very friendly! They were so helpful, knowledgeable, and really went the extra mile to ensure my move went as smooth as possible. I would also like to mention Mustafa, who was always very punctual and professional, top tier servcie π I can't recommend them enough! π‘π
Andrew Β· 5 May 2024
Agent replied Β· 15 June 2024
Hi Andrew,Thanks so much for your 5 star review for our team. I hope you are settling in to your new home.Gareth HuntHead Of Lettings
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5/5
TrustpilotMy contact at Ryder and Dutton was Geraldine Marsden.
My contact at Ryder and Dutton was Geraldine Marsden. She kept me up date with everything that was going on that she knew of and chased up any enquiries that i had. She always replied to my emails and called me with important updates. I would recommend Ryder and Dutton if only to deal with Geraldine. She was lovely.
Darren Β· 21 October 2024
Agent replied Β· 22 October 2024
Thank you for your review, Darren! We're so pleased to hear you had such a positive experience with Geraldine.
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5/5
TrustpilotStress free move!
Once we had put an offer in for the house we wanted to buy, Catherine took over all communication. She has been fantastic and successfully kept all buyers and sellers in the loop to ensure a smooth process for all 4 parties involved! We cannot thank her enough!
Kay Β· 22 June 2026
Agent replied Β· 23 June 2026
We're so pleased to hear Catherine successfully kept everyone informed, ensuring a smooth process for all parties. Thank you for your kind words!
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5/5
TrustpilotWONDERFUL.....what more can I say
I just want to say how wonderful Kia at Ryder and Dutton Holmfirth is. She held my hand the whole way through a very stressful sale and was always at the end of an email! The honest truth is that I couldn't have managed this with out her.π She was professional, cheerful and honest. Thank you so much from the bottom of my heart.
Honey Β· 30 July 2024
Agent replied Β· 22 October 2024
Thank you for your wonderful review!
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5/5
TrustpilotRecently purchased a house
Recently purchased a house. The service has been excellent throughout the whole process. Very good communication and answered any questions I had quickly. Thanks to Emmy, Michaela, Naomi and Amber for all your help!
Sam Β· 7 June 2026
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5/5
TrustpilotWe just sold our house via Ryder &β¦
We just sold our house via Ryder & Dutton and the experience was first class. No fuss, listing looked great, viewing appointments were smooth, selling process was excellent.Geraldine was great and even stepped in with our onward chain when we were getting issues, she did everything possible to make the entire process as smooth as possible. Thanks so much to Geraldine and the wider team.
Marc Β· 11 July 2024
Agent replied Β· 22 October 2024
Thank you, Marc! It was a pleasure working with you.- Geraldine & the Chadderton team
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4/5
TrustpilotKept us informed & up to date withβ¦
Kept us informed & up to date with purchase & problems. Always happy to help & answer questions. When Nicole took over purchase rang us every week with an up date & liaised with our solicitors & chased them up for which we are very greatful, went above & beyond to help us.
Ian Β· 15 May 2026
Agent replied Β· 20 May 2026
We truly appreciate your kind words! We are delighted to hear that our team kept you informed and provided excellent support throughout your purchase.
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5/5
TrustpilotAs a new homeowner I was very nervousβ¦
As a new homeowner I was very nervous and didnβt really understand any of the process when buying a home. Michaela was brilliant from start to finish, regularly phoning for a catch up and to let me know of any updates during the sale.Michaela, I cannot thank you enough. Youβve been a fantastic help and I am so grateful.
Emma Β· 18 October 2024
Agent replied Β· 22 October 2024
We're thrilled to hear about your positive experience! It sounds like Michaela went above and beyond to make your home buying journey as smooth as possible. We're so happy to hear that you felt supported and informed throughout the process.
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1/5
TrustpilotThis case deserves wider publicβ¦
This case deserves wider public attention. In my experience, the issues surrounding the disclosure of Japanese knotweed have had a significant financial and personal impact. Japanese knotweed is a material issue that can affect property values, mortgageability, future saleability and the overall cost of ownership.
Abdur Β· 12 July 2026
Agent replied Β· 16 July 2026
We take all genuine customer feedback seriously. However, we are unable to identify you from our records as a customer of our business or as a party to the transaction referred to in your review.
If you have dealt directly with us, please contact us directly with sufficient information to enable us to investigate your concerns.
Kind regards
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5/5
TrustpilotThank you Ryan
Thank you Ryan! We have just moved into out lovely newly developed home which we purchased via Ryder and Dutton and there was a lot of negotiating and discussions needed to get the purchase over the line. Ryan kept us well informed, had some challenging conversations on our part and kept Dan sane too :)Would highly recommend using Ryder and Dutton and Charlotte Thackeray has been a wonderful addition to the team too, she was always very helpful!
Anna Β· 9 October 2023
Agent replied Β· 15 June 2024
Thankyou so much for your kind review, we are so happy you are loving your new home. And an extra thanks for mentioning Charlotte as our most recent addition to the team.
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5/5
TrustpilotThe Team at Ryder & Dutton helped to make the stress of moving less painful!
Having not moved house in a very long time it's hard to think where to start, especially with there being a lot of estate agents out there. We picked Ryder & Dutton in Linthwaite as it was close and thought easy to get to if we needed to bob in for anything in respect of the sale of our house.Everything was seamless from start to finish, from Leanne Randall (Manager) coming to value our property (which we sold within 2 weeks of putting on the market!) to Nichola Wain who dealt with EVERYTHING else and was an absolute godsend in keeping all parties informed. If it hadn't been for her pushing things (having dragged on for 4 months), I think we'd still be waiting to move! The Solicitors out there could do with leading by Ryder & Dutton's example in respect of customer service that's for sure.Can't end the review without mentioning James Sibthope and Kim Clewes who were both really helpful on the odd time I called and Nichola wasn't around to answer any questions. They would help if they could or get Nichola to call me back.I would certainly recommend Ryder & Dutton to anyone thinking of selling their house.Keep up the good work!
Stephanie Β· 18 August 2023
Agent replied Β· 15 June 2024
Stephanie thanks so much for the lovely review. We hope you are enjoying your new home!
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5/5
TrustpilotGreat service & results
My house had previously been on the market for 3 months with another local agent, I'd had one viewing and no feedback. Within a week Ryder & Dutton had sold my house. It really shows the difference good photographs and marketing can make.Nichola was particularly helping through the process, always following up on surveys, reports and feedback.I would and have recommended Ryder & Dutton to friends and family.
Esme Β· 13 May 2024
Agent replied Β· 15 June 2024
Thank you Esme for your kind review. We are so pleased that you had a good experience with us and we wish you the very best in your new home. The Slaithwaite team
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5/5
TrustpilotRyder & Dutton have been great in theβ¦
Ryder & Dutton have been great in the sale of my property, they were efficient, professional and with great communication. A special mention to Jenny Boyle, who constantly kept me informed, was friendly, professional and great at managing a number of stakeholders. Many thanks, would highly recommend
Nichola Β· 21 February 2026
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5/5
TrustpilotThanks to Michaela, Jade and Jenny
Thank you to Michaela, Jade and Jenny for all their help and support throughout. They were very friendly, helpful and efficient. Easy to deal with, understanding and fully supportive. An excellent, well known and long established estate agent with a very good reputation. I definitely recommend Ryder & Dutton if you're looking to buy or sell a property.
Paul Β· 24 October 2024
Agent replied Β· 22 November 2024
We are so happy to hear that you had a positive experience with our team. We strive to provide our clients with the best possible service, and we are proud that our team was able to meet your needs. Thank you for your kind words and for recommending us to others.
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5/5
TrustpilotThe company was very helpful in helpingβ¦
The company was very helpful in helping us decide on how to proceed with the sale of our house as I have never been in this position before and had no idea what to do. Geraldine Marsden helped us through everything and made sure we had everything In place and made the experience of sale the house a good one.Dillon started the process for us and guided us through the start of putting the house up for sale. This is why we went with ryder and dutton.
Christine Β· 16 June 2026
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5/5
TrustpilotWe bought a property from Ryder andβ¦
We bought a property from Ryder and Dutton, Carmel handled the sale, she was absolutely on the ball, gave great updates and chased both solicitors, I didnβt have to do much, I have bought a few properties in the past and I am very critical about other estate agents but Carmel is a five star agent for sure. Will definitely recommend
Pedro Β· 30 August 2024
Agent replied Β· 22 October 2024
Thank you for your kind words! We strive to provide excellent service to all our clients and are pleased that Carmel exceeded your expectations. We appreciate your recommendation and will share your feedback with her.- Lewis McLarty, Branch Manager
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5/5
TrustpilotRyder & Dutton - professional and friendly
Ryder & Dutton gave us good advice all the way through the process, from valuing and marketing the property to dealing with offers and final completion. In particular, Amy Heaton was great. She phoned at the start of each week to keep us updated, even when there was nothing to report. She also helped to chase our buyers when there were some delays.
David Β· 25 July 2024
Agent replied Β· 22 October 2024
Thank you for taking the time to leave a review for Amy, she will be delighted to hear your positive comments! π
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5/5
TrustpilotThanks Rachel!
I would like to thank one member of your team especially, Rachael Howard-Cofield. She is fabulous and has been so attentive and helpful in the process of getting my flat rented out.
Megan Β· 28 September 2026
Agent replied Β· 8 October 2026
Thank you for taking the time to share your positive feedback. We are delighted to hear that you had such a wonderful experience and received attentive, helpful service while getting your property let out. Your kind words mean a lot to our team.
Gareth
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5/5
TrustpilotShannon kept me informed throughout theβ¦
Shannon kept me informed throughout the process. And I could tell she was always trying to do her best for both me and the seller throughout, and there was never a job too big or small. Shannon always had a lovely approach to everything, was kind and efficient. Would definitely recommend Shannon and Ryder & Dutton.
Lianio Β· 10 November 2024
Agent replied Β· 25 December 2024
Thank you so much for your feedback. It's really great to see that you appreciated our balanced approach. Whilst the vendors are ultimately our client, we cannot sell houses without a buyer, so working hard to assist buyers is also a big part of what we endeavour to do in a profession, friendly and fair manner.Thank you for recommending us.Best wishes for the future.Shannon
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5/5
TrustpilotMyself and my partner completed on ourβ¦
Myself and my partner completed on our house purchase today. I canβt fault the customer service from the start. Both Jenny and Fleur were really helpful throughout the process, the communication was great and Jenny always ensured we were kept updated throughout! The welcome gift was also a really lovely touch. Thank you for all your help!
Maisie Β· 25 October 2024
Agent replied Β· 25 December 2024
Dear Maisie,Thank you for your kind words for Jenny & Fleur. I'm pleased to hear you had a positive experience as we strive to provide exceptional customer service. I'm glad you appreciated the gifts as well. All the best for the future. Alex & the whole team at Uppermill office.
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5/5
TrustpilotCatherine gets us over the line
Although the process to sell mums house took along time and was extremely painful Catherine Salisbury's did a marvellous job.
She was tenacious in her approach to get the sale through. She contacted me on a weekly basis to keep me updated and chased the relevant parties through to completion. She was always on hand to chat through the status.
She is an asset to Ryder & Dutton. 5 stars goes to Catherine :)
Nicky Β· 21 July 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.