5/5
I would like to thank Kevin Cargill at liscard branch. He has been absolutely fantastic sending us properties through email. Organising visits and keeping in touch with us by telephone. You really are a credit to Karl Tatler
Trusted Agent profile · Heswall
★★★★★
402 reviews across 3 platforms
23, Pensby Road, Heswall, CH60 7RA
Karl Tatler Estate Agents's office in Heswall, at 23, is rated 4.6 out of 5 across 402 reviews on three platforms, including 276 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards.
276
Reviews on Google
This office
30
Reviews on Facebook
Business-wide
96
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Karl Tatler Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Heswall office, from every platform, shown as written. First names only.
5/5
I would like to thank Kevin Cargill at liscard branch. He has been absolutely fantastic sending us properties through email. Organising visits and keeping in touch with us by telephone. You really are a credit to Karl Tatler
5/5
Great service all the way through, Sarah has been particularly helpful chasing things up while the sale was progressing
5/5
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5/5
Thank you to all the team, particularly to Kerry, for a great job as this particular project was certainly not straightforward. All your patience and hard work was much appreciated
5/5
Just bought through Karl Tatler , whilst their sealed bid offer system was horrendously stressful as a buyer their after sales progression team especially Rosie was just brilliant. So helpful and professional, staff very driven . Full recommendations
5/5
Kerry the negotiator worked very hard and professionally keeping me up to speed in a timely manner. She was a great negotiator to me and the vendor.
1/5
I’ve booked 2 houses to see on Sunday 12/12/2021 , I’m based in London ,is a 4 hours drive , non of the agents was there I’ve drove from house to house 3 times until realised that no one will come , office was closed . Second thing that I’ve realised that most of the houses that they have on the market ,the photos are done on photoshop ,to look bigger , One of the houses that I’ve seen only from exterior because the agent didn’t came , had parts from the roof in the front garden , and the window frame was rotten , in the description of the house they are saying double glazing :)) Unprofessional
5/5
First class service from start to finish Natasha A1 at what she does goes above and beyond to help you she is a credit to karl tatlers 👍👍👍👍👍👍👍👍 …
1/5
One star is being generous... Been meaning to review for a while since we washed our hands of this company finally. We rented a flat through them whilst we were saving to buy. If buying wasn't already hard in covid times, it was even harder when we lost our mortgage due to an incorrect outstanding balance on our credit reports which stated rent had not been paid during a period prior to when we were actually tenants there! Unprofessional to mishandle confidential information in this way. Took weeks for it to be taken off, and caused a reduction in our scores due to a hard check on our reports. When we emailed our months notice, no one replied so i had to call to chase up. Due to the property being above a business, we had no boiler access and had numerous wasted workman visits as they never informed then. And finally on the day to hanging the keys back, nothing but a 'just leave them there' in a cold and rude manor. Nothing signed to confirm hand over. Then had a call a few days later to check if the keys had been handed back. A complete shambles from start to finish... We finally have bought a beautiful home, but if we were interested in a property in the future listed with these cowboys, that would be enough to put us off.
5/5
Absolutely superb service from Louise at Karl Tatler . She was our “go to “ person and anchor to help co-ordinate the chain and push our sale to completion . Amazing service !
Hi Sandra! Thanks for the amazing feedback! Yes, we are very lucky to have Louise as part of our amazing Sale Progression team.
1/5
After asking on initial consultation wheather the property allows pets and mentioning we have dogs, we were lead to belive that it was permited to have them and proceded with all legal aspects, only to find out when it was due to sign the purchasing contract that pets are not allowed ( sorry cats are and only indoor). thank you for wasting 2 months of constant stres and over 2k in solicitors for false advertising. wish I had our conversations in writing so I can sue you!
5/5
Sarah G was amazing in the process of buying our first ever home. Her communication was consistent and honest - we really couldn’t have asked much more.
5/5
Louise has vast experience in estate agency and it has been a pleasure dealing with her with this transaction - a real credit to her employer!
5/5
Jack and Sara could not have done more to progress the sale of my property They kept me informed and were very helpful Thank you
5/5
From the first phone call, the sales team was excellent. They communicated well and were very proactive in getting our property out on the market.
5/5
Fantastic Service from Start to Finish. Higher Valuation than Competitors and Delivered on the Full Asking Price!!! What more do you want??
5/5
Thanks very much to Sarah for all her help with buying my house. As well as regularly following up and updating me, she went above and beyond to resolve a last minute issue. I've now bought and sold a house through Karl Tatler on separate occasions and would definitely recommend them
5/5
All round great service. Their communication was second to none, always on hand to answer any questions and keep us in the loop with the progress of our purchase.
Thanks for the great feedback Kelvin!
5/5
Excellent service throughout, especially from their Sales Progressor, Sarah. Genuinely don't know what we would've done without her chasing things up between sets of solicitors!
Hi Brian, thanks for the feedback! We really appreciate you taking the time to leave us a review.
5/5
Throughout our home buying process, Karl Tatler was incredibly communicative. They promptly answered calls and emails, keeping us informed about every development. Their ability to clearly explain complex contract details was particularly helpful. Very Friendly and Excellent Staffs.
5/5
Great experience from start to finish. Kept updated weekly on progress of sale. Would recommend to friends and family. Thank you
5/5
Recently bought our new house through Karl Tatler and can’t thank them enough. Having sold our property (in a different area) with another estate agent, I can’t describe the difference in levels of service! From the house hunt where the lovely Clare looked after us right through to the completion of the sale (Di was fab) everything was great. It feels like they genuinely care about finding you your perfect home, and they go out of their way to try to limit any stresses that come with buying and selling houses! If you’re considering an estate agent, you won’t be disappointed with Karl Tatler - massive thanks again to Clare and Di in particular!
5/5
Friendly, professional - did a great job marketing our property - the photographs were fantastic - we had two offers within 24 hours of property going on the market. Many thanks to Christine and team.
5/5
Although the purchase took some time the sales representative kept us up to date regularly. This helped greatly to alleviate the anxiety over the house.
Hi Gordon, thank you very much for taking the time to share your experience. Your feedback is massively appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Karl Tatler Estate Agents, Heswall won Trusted Agent.