Trusted Agent profile · Heswall

Karl Tatler Estate Agents Heswall reviews

★★★★★ Excellent

402 reviews across 3 platforms

23, Pensby Road, Heswall, CH60 7RA

Karl Tatler Estate Agents's office in Heswall, at 23, is rated 4.6 out of 5 across 402 reviews on three platforms, including 276 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

5.0 / 5

276

Reviews on Google

This office

Facebook logo

3.3 / 5

30

Reviews on Facebook

Business-wide

Trustpilot logo

96

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Karl Tatler Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Heswall office, from every platform, shown as written. First names only.

5/5

Facebook

I would like to thank Kevin Cargill at liscard branch. He has been absolutely fantastic sending us properties through email. Organising visits and keeping in touch with us by telephone. You really are a credit to Karl Tatler

Ally · 13 January 2021

5/5

Google

Great service all the way through, Sarah has been particularly helpful chasing things up while the sale was progressing

Craig · 18 June 2023

5/5

Facebook

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Aboki · 24 January 2022

5/5

Google

Thank you to all the team, particularly to Kerry, for a great job as this particular project was certainly not straightforward. All your patience and hard work was much appreciated

Brian · 16 April 2025

5/5

Facebook

Just bought through Karl Tatler , whilst their sealed bid offer system was horrendously stressful as a buyer their after sales progression team especially Rosie was just brilliant. So helpful and professional, staff very driven . Full recommendations

Lau · 29 October 2020

5/5

Google

Kerry the negotiator worked very hard and professionally keeping me up to speed in a timely manner. She was a great negotiator to me and the vendor.

Steve · 16 May 2025

1/5

Facebook

I’ve booked 2 houses to see on Sunday 12/12/2021 , I’m based in London ,is a 4 hours drive , non of the agents was there I’ve drove from house to house 3 times until realised that no one will come , office was closed . Second thing that I’ve realised that most of the houses that they have on the market ,the photos are done on photoshop ,to look bigger , One of the houses that I’ve seen only from exterior because the agent didn’t came , had parts from the roof in the front garden , and the window frame was rotten , in the description of the house they are saying double glazing :)) Unprofessional

Cristian · 13 December 2021

5/5

Google

First class service from start to finish Natasha A1 at what she does goes above and beyond to help you she is a credit to karl tatlers 👍👍👍👍👍👍👍👍 …

John · 16 April 2025

1/5

Facebook

One star is being generous... Been meaning to review for a while since we washed our hands of this company finally. We rented a flat through them whilst we were saving to buy. If buying wasn't already hard in covid times, it was even harder when we lost our mortgage due to an incorrect outstanding balance on our credit reports which stated rent had not been paid during a period prior to when we were actually tenants there! Unprofessional to mishandle confidential information in this way. Took weeks for it to be taken off, and caused a reduction in our scores due to a hard check on our reports. When we emailed our months notice, no one replied so i had to call to chase up. Due to the property being above a business, we had no boiler access and had numerous wasted workman visits as they never informed then. And finally on the day to hanging the keys back, nothing but a 'just leave them there' in a cold and rude manor. Nothing signed to confirm hand over. Then had a call a few days later to check if the keys had been handed back. A complete shambles from start to finish... We finally have bought a beautiful home, but if we were interested in a property in the future listed with these cowboys, that would be enough to put us off.

Lauren · 13 November 2021

5/5

Google

Absolutely superb service from Louise at Karl Tatler . She was our “go to “ person and anchor to help co-ordinate the chain and push our sale to completion . Amazing service !

Sandra · 18 June 2023

Agent replied · 17 June 2024

Hi Sandra! Thanks for the amazing feedback! Yes, we are very lucky to have Louise as part of our amazing Sale Progression team.

1/5

Facebook

After asking on initial consultation wheather the property allows pets and mentioning we have dogs, we were lead to belive that it was permited to have them and proceded with all legal aspects, only to find out when it was due to sign the purchasing contract that pets are not allowed ( sorry cats are and only indoor). thank you for wasting 2 months of constant stres and over 2k in solicitors for false advertising. wish I had our conversations in writing so I can sue you!

Larisa · 22 September 2021

5/5

Google

Sarah G was amazing in the process of buying our first ever home. Her communication was consistent and honest - we really couldn’t have asked much more.

Adam · 16 April 2025

5/5

Google

Louise has vast experience in estate agency and it has been a pleasure dealing with her with this transaction - a real credit to her employer!

Richard · 16 April 2025

5/5

Google

Jack and Sara could not have done more to progress the sale of my property They kept me informed and were very helpful Thank you

Sylvia · 16 April 2025

5/5

Google

From the first phone call, the sales team was excellent. They communicated well and were very proactive in getting our property out on the market.

Susan · 16 April 2025

5/5

Google

Fantastic Service from Start to Finish. Higher Valuation than Competitors and Delivered on the Full Asking Price!!! What more do you want??

Michael · 16 May 2025

5/5

Google

Thanks very much to Sarah for all her help with buying my house. As well as regularly following up and updating me, she went above and beyond to resolve a last minute issue. I've now bought and sold a house through Karl Tatler on separate occasions and would definitely recommend them

Sophie · 18 February 2024

5/5

Google

All round great service. Their communication was second to none, always on hand to answer any questions and keep us in the loop with the progress of our purchase.

Kelvin · 18 June 2023

Agent replied · 17 June 2024

Thanks for the great feedback Kelvin!

5/5

Google

Excellent service throughout, especially from their Sales Progressor, Sarah. Genuinely don't know what we would've done without her chasing things up between sets of solicitors!

Brian · 21 September 2023

Agent replied · 17 June 2024

Hi Brian, thanks for the feedback! We really appreciate you taking the time to leave us a review.

5/5

Google

Throughout our home buying process, Karl Tatler was incredibly communicative. They promptly answered calls and emails, keeping us informed about every development. Their ability to clearly explain complex contract details was particularly helpful. Very Friendly and Excellent Staffs.

Ebenezer · 22 September 2024

5/5

Google

Great experience from start to finish. Kept updated weekly on progress of sale. Would recommend to friends and family. Thank you

Catherine · 16 April 2025

5/5

Facebook

Recently bought our new house through Karl Tatler and can’t thank them enough. Having sold our property (in a different area) with another estate agent, I can’t describe the difference in levels of service! From the house hunt where the lovely Clare looked after us right through to the completion of the sale (Di was fab) everything was great. It feels like they genuinely care about finding you your perfect home, and they go out of their way to try to limit any stresses that come with buying and selling houses! If you’re considering an estate agent, you won’t be disappointed with Karl Tatler - massive thanks again to Clare and Di in particular!

Caitlin · 22 November 2019

5/5

Facebook

Friendly, professional - did a great job marketing our property - the photographs were fantastic - we had two offers within 24 hours of property going on the market. Many thanks to Christine and team.

Julie · 10 August 2017

5/5

Google

Although the purchase took some time the sales representative kept us up to date regularly. This helped greatly to alleviate the anxiety over the house.

Gordon · 18 June 2023

Agent replied · 17 June 2024

Hi Gordon, thank you very much for taking the time to share your experience. Your feedback is massively appreciated.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Karl Tatler Estate Agents's Google reviews

Questions about Karl Tatler Estate Agents Heswall

Has Karl Tatler Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Karl Tatler Estate Agents, Heswall won Trusted Agent.

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