Every review we hold for the Heswall office, from every platform, shown as written. First names only.
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5/5
GoogleI used the tenant find service and Dan and the team were all very helpful in answering any questions and explaining the process. Communication was also very efficient and there was always someone available to help!
Bex Β· 9 March 2023
Agent replied Β· 9 December 2024
Thank you for taking the time to leave this review. We were happy to help
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5/5
GoogleWe felt our propertyβs character was fully appreciated and beautifully presented with excellent photos.
Ben was really pleasant to deal with and gave an accurate valuation, taking into account the size if the plot and distinctive features of our house.
Julia Β· 10 October 2022
Agent replied Β· 9 December 2024
Thanks Julia, happy to have been able to help you move
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5/5
GoogleHewitt Adams were really good to deal with in regards to the purchase of our property. Communication with Ben and Liz was always very good. We can definitely recommend.
Will Β· 28 March 2025
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5/5
GoogleIt was indeed a total pleasure to deal through Hewitt Adams in late 2022. Highly efficient & friendly throughout all negotiations. And a special shout out to Chris Arlow. He is help and efficiency personified.
MIKE Β· 8 January 2023
Agent replied Β· 9 December 2024
Thanks Mike
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5/5
GoogleVery friendly and a great service from start to finish.
Glenn Β· 15 February 2026
Agent replied Β· 15 April 2026
Thanks Glenn. We hope we can help you again in the future.
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5/5
GoogleGreat experience. Thanks to all the team
Joanne Β· 15 February 2026
Agent replied Β· 15 April 2026
Thank you so much for your wonderful feedback! We strive to deliver exceptional experiences to our clients, and it's great to know that we hit the mark with you. We appreciate your recommendation and look forward to serving you again!
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5/5
GoogleWe had a fantastic experience dealing with Hewitt Adams when purchasing our new house through them. Every member of staff were great to deal with and nothing was too much trouble
We would highly recommend them to anyone
Keep up the good work guys π
Brendon Β· 16 December 2024
Agent replied Β· 23 December 2024
Thank you so much! We were only too happy to help! Enjoy your new home!
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5/5
GoogleOverall experience has been positive on all my interactions with everyone, very professional in their interactions with me, personable and friendly helping me feel at ease and confident in their abilities.
Daisy - nothing was ever too much trouble and you were excellent in your knowledge of the buying/selling process and despite the fact I have never even met you, I couldn't have asked for anyone nicer to deal with. I really am very grateful to you, the setbacks and difficulties still happened, but your ability to manage them, really was 1st class. Thank you so much.
John - my first call to the office was with you and you made a great first impression which lead to me proceeding with the valuation. Subsequent conversations were always welcome too!
Ben - Very well presented, thorough in your research and knowledgeable in your analysis, definitely impressed me and made me confident in using your company to sell my first home.
Definitely worth 5 stars. Thank you all so much!
Melanie Β· 28 August 2022
Agent replied Β· 9 December 2024
Thank you Melanie
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5/5
GoogleI sold my property through Hewitt Adams this year, having previously bought it through them a couple of years earlier. When it came to selling, Hewitt Adams were my first choice and the only agents that I contacted as they had given me an excellent service when buying previously.
I can not commend the team highly enough, they are proactive, friendly, keep you updated on everything, chase solicitors, answer any questions that you have and all with a lovely manner and good sense of humour. They really do their best to take the stress out of the whole process for you whether you're a vendor or purchaser. I on ly wish they had a branch in the Midlands!PositiveResponsiveness, Quality, Professionalism, Value
Deborah Β· 28 August 2022
Agent replied Β· 9 December 2024
Thank you Debbie! Really appreciate your support!
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5/5
GoogleFrom our initial meeting with Dan at Hewitt Adams we have nothing but a fantastic experience. Dan explained step by step what would happen, what we needed to do before the house could be rented and how we could go about doing it. We have been kept up to date at every step along the way and he has answered any questions weβve had instantly. Our minds have been put at ease with any worries or issues we have had and he found us the perfect tenants for our situation and carried out all necessary checks personally, leaving no stone unturned. We canβt recommend them highly enough!
Ellie Β· 11 August 2022
Agent replied Β· 9 December 2024
Thank you Ellie
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5/5
GoogleBen and his team were utterly professional throughout the entire process which can be a very stressful experience!
Nick Β· 24 October 2023
Agent replied Β· 8 January 2025
Cheers Nick! We really appreciate you taking the time to leave a review. We hope you're enjoying your home!
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5/5
GoogleI have to say that I can not recommend Hewitt Adams highly enough both the Lettings and Sales team are not only professional but really helpful in all areas I would have no hesitation in using there services at anytime in the future.
Daniel Β· 16 December 2024
Agent replied Β· 23 December 2024
Thank you so much! Really appreciate you taking the time to leave this review, and also giving us your business! All the best!
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5/5
GoogleI've used Hewitt Adams on a number of occasions to market and sell my property. Service is second to none, from realistic pricing, expert marketing and a sales progression team that are outstanding. I will continue to use Hewitt Adams and 100% recommend.
Terry Β· 16 December 2024
Agent replied Β· 23 December 2024
Thank you Terry! Always great to help you with your properties! All the best!
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5/5
GoogleHewitt Adams are the best of the best! They are excellent at what they do, and are all such lovely people. They really care about their clients, and go above and beyond for them. The whole team - Ben, Sophie, Liz, John and Matt - are an absolute pleasure to deal with. I have used Hewitt Adams twice, and I would recommend them to everyone!
Barbara Β· 25 April 2025
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5/5
GoogleVery professional team . From the start , you get honest appraisal of the property and achievable valuation . Their effective marketing and advertising resulted in 5 appoitments arranged within 24 hours and an offer made and accepted 2 days later . Their managment of all the difficulties and queeries that arise from property sale is impressive . you are given regular updates . In our opinion they are the best estate agent on the Wirral.PositiveResponsiveness, Quality, Professionalism, Value
Tawfik Β· 28 August 2022
Agent replied Β· 9 December 2024
Thank you so much
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5/5
GoogleHewitt Adams are by far the best estate agency Iβve ever dealt with (and Iβve dealt with a lot). All the staff are extremely friendly, honest and supportive. They explained everything to us in thorough detail, were there for us every step of the way and always went above and beyond for us. They were more helpful than our solicitors. Couldnβt recommend Hewitt Adams enough. Finally found and moved into our dream home.
Dean Β· 9 March 2023
Agent replied Β· 9 December 2024
Thank you Dean! We hope you are happy in your home!
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5/5
GoogleWe both bought and sold our properties with the team at Hewitt Adams in Heswall and have been very pleased with our experience. Not only were they professional and responsive from start to finish, we had a close-to-full ask offer after our very first viewing. We couldn't have asked for more and are happy to say Hewitt Adams exceeded our expectations on all levels. We would (and have) highly recommend them to anyone looking to buy, sell or rent a property.
Lu Β· 7 June 2022
Agent replied Β· 9 December 2024
Thank you for your review
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5/5
GoogleWe recently completed on the purchase of our new house with Hewitt Adams and the service we received was absolutely flawless.
They were professional, responsive, friendly and efficient at all stages of the process and we couldnβt recommend them enough.
As well as the above they found us our forever perfect home which we are so grateful for, they knew what we wanted and made sure they found us something that ticked all the boxes.PositiveResponsiveness, Quality, Professionalism
Jenna Β· 28 August 2022
Agent replied Β· 9 December 2024
Thank you Jenna
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5/5
GoogleHewitt Adams were excellent and I cannot fault them. More local agents were either over-pushy for business or less than direct about their fees. Hewitt Adams were straightforward and explained things in a no-fuss way, yet they were exceedingly pleasant and helpful throughout. Selling my late mother's house was stressful, particularly so as I had not sold a house before - I am very grateful to all Hewitt Adams' staff for their help.PositiveResponsiveness, Quality, Professionalism, Value
Glenys Β· 28 August 2022
Agent replied Β· 9 December 2024
Thank you so much for your review
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5/5
GoogleFrom the first minute we met Ben Adams on site, we sensed that we wouldn't find a more suited agent to deal with. Whilst we did get valuations from other agents as prudence dictates, the initial dealings with both Ben and Dan stood out as the unbeatable combination, because not only were they quick to respond with any query we had, they went above and beyond to make us feel comfortable and empowered to make the right decisions for 'us'. Circumstances at the time meant we were still weighing up whether to rent out or sell the property so we had the privilege of dealing with both Ben and his partner Dan Hewitt who were both extremely patient and sympathetic to our particular situation. Their communication was nothing short of outstanding and we as a family, can not thank them and their team in Heswall enough for the support they've given us throughout the process.PositiveResponsiveness, Quality, Professionalism, Value
Rob Β· 28 August 2021
Agent replied Β· 9 December 2024
Cheers Rob! Happy to have helped!
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5/5
GoogleBuying my house through Hewitt Adams was a great experience. From the first contact they were fantastic, booking us in for a viewing the next day. Once we had our offer accepted we were given a contact for the sale progression. Our chain broke a couple of times along the way and with completion dates arranged and cancelled she was fantastic. Not only was she always in the know but showed great compassion and understanding when tension and emotions where high. Even up to the last few days before competition when mixed messages where flying amongst the 8 houses in the chain she was on hand to clear things up and find the facts. I was disappointed she was out of the office when I collected the keys to our new house but I was sure to let the team know what an asset she is.PositiveResponsiveness, Quality, Professionalism
Casey Β· 28 August 2021
Agent replied Β· 9 December 2024
Thank you Casey. Glad you were happy with the experience
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5/5
GoogleVery friendly agents, and quick to respond to my communications for maintenance issues. Also nice to see them accommodate for my requests considering I didn't have direct correspondence with my landlord, even when I was asking silly questions as an inexperienced renter.
I'd recommend them based on coming up 2 years with them.
Chris Β· 29 February 2024
Agent replied Β· 9 December 2024
Thanks Chris, we appreciate you taking the time to leave this review
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5/5
GoogleHewitt Adams was the 4th agent we invited to quote on selling our house, from the moment that Ben answered the phone to the moment he stepped through the front door I knew we had found the right agent to sell our house. Warm, friendly and professional from the outset and all the way through to the end.
If I know of anyone looking to sell their house I always advise them to contact Hewitt Adams.PositiveResponsiveness, Quality, Professionalism, Value
Adam Β· 28 August 2021
Agent replied Β· 9 December 2024
Thank you Adam - always happy to help the Marsh family!
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1/5
GoogleArrange to view a house with Ben and arrived promptly for viewing, Sat outside the property for 40minutes and no vendor had arrived. I called the office and spoke with Ben and asked if the viewing was still on. He fumbled through his diary before telling me the property had been taken under offer the day before and insisted he had emailed me. No email was received but sent an apology email after our phone call which was received promptly. Not an agent I will be using again.
Kiemet94 Β· 7 June 2021
Agent replied Β· 7 June 2023
Hi Kieran, as per our phone-call this morning - I did explain that an email cancellation had been sent to you the previous day. (It was received by the other viewers who had a cancellation with no issue)
Our computer system also records, time stamps and tracks when it has been sent and delivered. So I can confirm an email was sent. I did sent you a screenshot of record that states it was 'delivered' to you. This screenshot is something you deliberately seem to be ignoring.
Good luck with your property search.
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