Every review we hold for the Heswall office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe bought our first home through Hewitt Adams and had a brilliant experience. We are so grateful to have had the support of Daisy. As I’m sure every house buying process is stressful, Daisy made it less so. Without her support through it all, it would have been far more stressful and frustrating. Not that we’ll want to sell for a long time but we know where to go if we do one day.PositiveResponsiveness, Quality, Professionalism
Kateisaacsonuk · 28 August 2020
Agent replied · 9 December 2024
Thank you Kate
★★★★★ 5/5
GoogleI have had the pleasure of working with Grace at Hewitt Adams for the last few months while I purchased a property.
I could not have asked for a more thoughtful, responsive and efficient agent to be in contact with. She made the process much easier with her quick responses, timely answers to issues and frequent contact with updates on the progress of the sale.
I will happily use Hewitt Adams again in the future.
Barnaby · 18 December 2024
Agent replied · 23 December 2024
Thank you so much! We are glad you had a good experience with Grace and the team! Enjoy your new home!
★★★★★ 5/5
GoogleThey helped us complete our moving process incredibly quickly and were genuinely attentive throughout. They listened carefully to our needs and responded immediately at every step. Josh Jones, in particular, was extremely helpful and …
Narin · 15 February 2026
Agent replied · 15 April 2026
Thank you, Narin, for your wonderful feedback! We're delighted to hear that you had such a positive experience with our team at Hewitt Adams. It's great to know that Josh was able to assist you effectively during your moving process. We … More
★★★★★ 5/5
GoogleFantasic proactive approach to both buying and selling property.
Having dealt with Ben, Dan, Daisy & John at Hewitt Adams over the years, the service has always been consistantly high from start to finish.
Whether buying or selling properties I find the whole journey at Hewitt Adams to be friendly, professional and efficient.
Would highly recommend if you are looking for that personal touch that has been lost with many high street and online agents.
Laith · 7 June 2020
Agent replied · 9 December 2024
Thank you Laith
★★★★★ 5/5
GoogleWe have recently sold our house through Hewitt Adams , we found them to be very professional and friendly at all times. Ben has been the only Agent to help us try and find our forever home . Daisy has been absolutely brilliant going above and beyond , keeping us informed at all times and contacting our Buyers Solicitors for progress report.
The Hough’s
Sd · 7 June 2022
Agent replied · 7 June 2023
Thank you so much for taking the time to leave this review. We're delighted to have been able to help you move! And will miss our regular calls! Until next time! :) Have a lovely Christmas in your new home.
★★★★★ 5/5
GoogleThank you to Liz and Ben for helping us buy our first home, they made the process as smooth as it could have been and was ready to help us with whatever problems arose.
Chloe · 6 August 2024
Agent replied · 9 December 2024
Thank you Chloe - it was our pleasure to help!
★★★★★ 5/5
GoogleWell after a very long and slow sale thanks to Team Hewitt Adams we made it to the finish line.
Liz has been chasing everyone up weekly and keeping us all updated. No chat was a bother.
From start to finish valuable support and advice was always available.
Thank youPositiveProfessionalism
Jules · 28 August 2023
Agent replied · 9 December 2024
Thank you Julie. We appreciate you taking the time
★★★★★ 5/5
GoogleThe most immaculate and informative property listing I’ve ever experienced. From start to finish the transaction was smooth and seamless, with excellent customer service throughout. Communication was clear, professional, and reassuring at every stage. Highly recommend.
Rachel · 15 January 2026
Agent replied · 15 April 2026
Thanks Rachel! Happy we were able to help you!
★★★★★ 5/5
GoogleA very professional and responsive team. We sold our late parents' home with Hewitt Adams. It was a challenging sale because we live over 250 miles away. Ben, Liz and Matt were great at communicating and helping with our many queries. Thank you for guiding us through the complexities. Highly recommend.
Jenny · 16 April 2023
Agent replied · 9 December 2024
Thank you Jenny - we appreciate you leaving this review
★★★★★ 5/5
GoogleBen and his team kept me informed all the way through the sales process. Couldn't have asked for a better service
Paul · 16 December 2024
Agent replied · 23 December 2024
Thank you Paul! It was a pleasure to help get the property sold! All the very best,
Ben
★★★★★ 5/5
GoogleDan and his team were very helpful at all stages of finding a tenant for my flat. The whole process went very smoothly and stress free. I would highly recommend!
Philip · 28 July 2024
Agent replied · 9 December 2024
Thank you Philip, we were happy to help!
★★★★★ 5/5
GoogleAn excellent estate agent to buy & sell with. Liz especially, is extremely knowledgeable in her field & was a huge support throughout our house moving process, making the entire transaction seamless. …
Charlotte · 15 January 2026
Agent replied · 15 April 2026
Thank you Charlotte. This is brilliant to hear. We’re happy we were able to help you sell and also move into your new family home! We hope you’re enjoying life there! Thank you for the fantastic feedback about Liz!
★★★★★ 5/5
GoogleHewitt Adams assisted us in the sale of our house and they couldn’t have been more helpful, we were kept well informed throughout the whole process and the sales progression was exceptional. I would highly recommend the team at Hewitt Adams if you’re looking to sell or buy, in particular Ben and Daisy were fantastic!
Corinna · 10 October 2022
Agent replied · 9 December 2024
Hi Corinna, thank you for choosing HA. We were happy to help
★★★★★ 5/5
GoogleOutstanding service from a genuine and caring team.
Our experience with Hewitt Adams was outstanding - and across the whole team. They helped ensure that the sales process was as stress free as it possibly could be. Moreover they personally invested in the process - on one occasion personally clearing rooms for photos at a weekend whilst we were overseas. Communication was also extremely good, proactive, clear and pragmatic. They actually made the sales experience a happy one for both us and our buyers. It is rare to see such genuine passion for a good job nowadays.we were so glad to have chosen them, not least as we had first hand experience of a much less professional agent - Hewitt Adams could not have been more different and we would have no hesitation in using them again.
Louise · 12 August 2025
★★★★★ 5/5
GoogleExcellent service from Liz. I highly recommend their services for anyone wanting to sell their house. They definitely go the extra mile.
Tracey · 15 March 2026
Agent replied · 15 April 2026
Thank you so much for your glowing review, Tracey! We're thrilled to hear that Liz provided you with excellent service. At Hewitt Adams, we pride ourselves on going the extra mile for our clients, and it's wonderful to know that you felt that during your experience. Your recommendation means a lot to us, and we wish you all the best with your home sale!
★★★★★ 5/5
GoogleFrom the outset, the team at Hewitt Adams demonstrated a level of understanding and empathy that set them apart. Life situations can be complex, and I found myself in a unique circumstance. The team not only listened with compassion but also showed unwavering trust and support throughout the entire process.
What struck me the most was their commitment to understanding my needs and ensuring that the property they helped me secure aligned perfectly with my vision of a forever home. Their professionalism, attention to detail, and proactive approach made the entire journey seamless.
In a world where finding the right home can be a daunting task, Hewitt Adams stands out as a beacon of reliability and trustworthiness. They not only prioritise their clients' needs but go above and beyond to build a relationship based on trust and understanding.
I wholeheartedly recommend Hewitt Adams to anyone seeking a letting agency that not only excels in their field but also values the unique stories and circumstances of their clients. Thank you for making the process of finding my forever home such a positive and memorable experience.
Danielle · 30 January 2024
Agent replied · 9 December 2024
Thank you Danielle - we really appreciate this feedback. Thank you for taking the time to leave such a brilliant review.
★★★★★ 5/5
GoogleAmazing team, Liz in particular was really helpful and kept us up to date all the way through
Michael · 15 March 2026
Agent replied · 15 April 2026
Thank you for your kind words, Michael! We're delighted to hear that you found our team, especially Liz, to be a big help. Enjoy your new home!
★★★★★ 5/5
GoogleWe have just recently sold our family home through Hewitt Adams in Heswall, I was very pleased with their professional and friendly service that they provided, the process was straight forward and the team kept me updated with all aspects of the sale from viewings through to the conveyancing process via emails and phone calls. I would definitely recommend Hewitt Adams to anyone that was looking to sell their property, the service was excellent, I cannot fault any aspect of the process. Give Hewitt Adams the first opportunity to sell your property.
A big thanks to all the team at Hewitt Adams.
Sam · 20 May 2025
★★★★★ 5/5
GoogleWe had three local agents to value our property pretty much the same valuations however Ben from Hewitt Adams stood out as highly professional.
We found our property was listed to a very high standard a sale was agreed within a short time frame.
Throughout the ongoing sale process we found the level of support, communication from the team at Hewitt Adams outstanding.
Having bought and sold a number of properties over the years this by far this has been the best experience we have encountered. Highly recommend this Agent they are absolutely on point.
Steve · 7 November 2023
Agent replied · 9 December 2024
Thanks Steve - we really appreciate you leaving us this review.
★★★★★ 1/5
GoogleApplied for an apartment sometime last week, filled the initial form out, requested a viewing on Monday for a day this week, still no answer.
I called to see if I could view the property and got told sorry it’s sold. I asked why I wasn’t informed earlier and why I could request a viewing when it’s sold. I got told ‘I’m not sure sorry’. I could’ve been called or given other options that might fit my interests. Sales ? That’s not sales
E · 16 October 2023
Agent replied · 30 October 2023
Thank you for reaching out. I can't find a record of your enquiry or dealings with us on our system.
But I'm disappointed to read this and would love to help you.
If you could forward me the correspondence or application you filled out - I can look into this.
Your comment states you filled out an 'application' which suggests you enquired about a Rental property. However you then reference 'that is not sales' which would be the case if it was indeed a rentals enquiry.
Properties are often left available online for a week or two after a property is either 'sale agreed' or 'let agreed' to just allow us to wait and confirm that the buyer or tenant is in fact proceeding. This mechanism is designed to safeguard the seller or landlord. You will undoubtedly find that is common practice with most agents.
Thanks again for your feedback.
Best wishes and goodluck with your property search.
If you did want to have a chat, and let us see if we could help you - please feel free to give us a call and ask for myself.
Ben
★★★★★ 5/5
GoogleOverall our sale couldn't have gone better. We had prompt sales visits, swift progress to market and were able to acheive an immediate sale through an existing contact of HA. Knowledge of the market was good helping us acheive the right price for our home. We haven't been involved in the property market for many years so really welcomed having a team there to help us through. We had one point of contact, post sale agreed, Liz, who assisted promptly with communication with our buyer and our solicitors and helped facilitate a relatively stress free sale.
Fiona · 30 September 2023
Agent replied · 9 December 2024
Thanks Fiona! We were happy to help!
★★★★★ 5/5
GoogleDan and the team at Hewitt Adams are by far the best letting/estate agents that I have dealt with.
They are professional and friendly at the same time. Any issues are dealt with promptly and to a high standard.
As a tenant it is very reassuring to know that they look after you, the property and the landlords.
Kate · 30 January 2024
★★★★★ 5/5
GoogleBrilliant communication, Grace was a star
Thomas · 16 December 2024
Agent replied · 23 December 2024
Thanks Tom - delighted to help you sell and buy your new home. Enjoy!
★★★★★ 5/5
GoogleBen and his team, have really helped at a very stressful time. All of the team respond quickly and are so efficient.
Many thanks.
Kristian · 30 January 2024
Agent replied · 9 December 2024
Thank you Kristian, we hope you are keeping well. Thank you for your business
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