Hewitt Adams Ltd Heswall reviews

★★★★★ 5/5

Google

We recently sold two flats in Heswall through this agent and couldn’t be happier with the service. The team went over and above at every stage to make sure both sales completed smoothly, overcoming challenges and keeping us informed throughout. A thoroughly professional and proactive service, I would highly recommend them. I wanted to specifically recognise Liz for her outstanding support throughout the sale process. At one point we were in contact almost daily, which gave me real confidence that the sale was progressing and being actively managed. Her willingness to think outside the box and find solutions when challenges arose made a huge difference. A genuinely reassuring, proactive, and professional approach, thank you Liz!

Rachel · 15 March 2026

★★★★★ 5/5

Google

Hewitt Adams have just handled the sale of my late mother's bungalow. From start to finish I have been kept informed by the team. Sophie & Liz in the office have been exceptional and have been polite at all teams and kept me advised with regards to viewings and arranged for the team to accompany on the viewings. The viewings have been accompanied by John and Matt from the team and they have shown their professionalism, patience and good knowledge. They have always turned up before viewings and ensure the property has been opened up. Ben you have a great team who have ensured the name of Hewitt Adams stands out above the rest.

Steven · 15 February 2026

★★★★★ 5/5

Google

From start to finish Hewitt Adams have been fantastic. Initially Matt came to our property to complete the valuation which we were really pleased with. Matt also answered questions outside of valuation matters, which as first-time sellers, we really appreciated. The photos taken by Matt were great and we had lots of viewings off the back of this. We dealt with Sophie mostly after this and she was just wonderful. Any queries were answered promptly and we were always kept in the loop in regards to developments. Sophie kept us level headed after two sales falling through and was so calm and transparent throughout the whole transition. When we were unable to speak to Sophie, other members of the team were always so helpful - one person even responding on a Sunday when a sale fell through (through no fault of Hewitt Adams!). Ben has been really helpful in supporting us on keeping in-touch with the new owners of our former property over matters such as post redirection- they really have gone above and beyond! We really appreciate the consistent communication from all staff and wouldn't hesistate in recommending them to prospective buyers/ anyone selling their home. Thank you!

Natalie · 15 February 2026

★★★★★ 5/5

Google

We recently bought our property with Hewitt Adams. Matt was very professional when he showed us around and Liz was fantastic and always answered any queries I had in a timely manner. From start to finish from a purchasing perspective Hewitt Adams have been brilliant.

Vanessa · 15 February 2026

★★★★★ 5/5

Google

I recently worked with Hewitt Adams to purchase my new home, and I couldn’t be more impressed with their service. From the very beginning I had the pleasure of working with Liz, who brought a proactive and positive approach to the process. She was always one step ahead, anticipating challenges and addressing them before they could become obstacles, which made a tricky purchase feel much more manageable. Liz's communication was outstanding; she kept me well-informed every step of the way and provided clear direction and guidance throughout. Her unwavering customer support was invaluable, especially when the situation became more complex. She truly went above and beyond to ensure the purchase went smoothly, and I’m incredibly grateful for her dedication and professionalism. Thanks to Liz, I felt confident and at ease throughout a challenging chain of events. Her experience in this market was absolutely vital. I highly recommend Hewitt Adams and Liz’s exceptional sales management to anyone looking for an estate agent who genuinely cares about their clients and ensures a smooth, successful transaction.

Matt · 20 December 2024

★★★★★ 5/5

Google

Ben and all the staff at Hewitt Adams Heswall were great from start to finish, very friendly and professional at the same time! Even when there was a few issues with the seller they always kept me informed and update with where the sale was up to! I am looking at renovating the property and would like Hewitt Adams Heswall to re market it for me once the project is complete! Thanks for all you help, it is much appreciated! Leon

Leon · 16 December 2024

★★★★★ 5/5

Google

Ben and Liz were easy to work with. They returned phone calls and emails promptly, had a ‘can do’ philosophy and were professional, diligent and went the extra yards to help us move in before Christmas. Highly recommended.

Paul · 15 February 2026

★★★★★ 5/5

Google

Hewitt Adams provided an excellent service throughout the process of selling the house. Liz was always friendly and helpful and kept us up to date with everything that was going on. Very happy customers.

Lucinda · 15 March 2026

★★★★★ 5/5

Google

As an overseas property owner it is important to have a local property manager who I trust. Hewitt Adams have been managing my two properties for the past 6 years and have always provided an excellent service. They always provide great communication and keep my updated of any requirements such as tenancy renewals and EICR etc. Service with a smile and a company I completely trust. I would highly recommend Hewitt Adams to anyone with property needs in the Wirral area.

Andrew · 15 March 2026

★★★★★ 5/5

Google

Having had such a dreadful experience with my previous property letting I was very cautious with what to expect this time around. To say I was pleasantly surprised would be a huge understatement! Everyone involved has been so helpful and courteous throughout. For someone that is of an anxious nature they have been so accommodating and really treated me like a valued customer throughout the process which is such a stark contrast to my previous experience. I cannot convey how supportive or how much I would recommend Hewitt Adams as they show why small businesses truly do prop up the economy and larger companies could really do well to learn a great deal from them. Of particular note is Laura and Josh who really have gone the extra mile to help with a challenging situation.

Jon · 15 March 2026

★★★★★ 5/5

Google

Absolutely great. Liz is just fantastic and would absolutely recommend her to deal with anything. Great person, heart of gold and went out of her way to ensure my purchase of my new home went as smoothly as possible. When it didnt go as planned she jumped on board to support at the earliest opportunity. I'd definitely use Hewitt Adams whilst Liz is employed there! Thank you so much Liz for everything ☺️

Daniel · 16 December 2024

★★★★★ 5/5

Google

We had 3 recommendations from. others to use Hewitt Adam's. From seeking advice and information to renting out our property, the service we received was amazing. Very efficient, made it very easy and no question was too small. We would highly recommend their services. Thank you for making this a very easy process for us. We are very grateful how professional and efficient you were dealing with the rental of our property. You guided us through everything we needed to know, nothing was a hassle.

Tara · 15 February 2026

★★★★★ 5/5

Google

I've reached out to Hewitt Adams regarding a listing on a nationally known property market website. They get back to me with a confirmation of the availability and a viewing opportunity on the same day. After all, they responded and professionally handled every single step. The viewing, feedback, responses, communicating between landlord and tenant (s) was extraordinarily fast. They have all the tools to automate and ease the paperwork and moving-in hassle for tenants and landlords. I'd love to work with them in the future without any hesitation.

Cengiz · 15 February 2026

★★★★★ 4/5

Google

Staff maintained supportive attitude during the sale despite a long winded saga of selling and buying . Liz and Sophie were always cheery when in contact with them .

Warwick · 15 February 2026

★★★★★ 5/5

Google

Couldn't thank Liz enough for her hard work with an extremely complicated chain. Liz's communication was second to none and was always on hand to assist. Her knowledge and understanding of the process helped in getting our chain over the line. Their clients should be very pleased to have someone like Liz on their side. Just a shame I can't have her on every chain of ours!!

Matt · 18 November 2024

★★★★★ 5/5

Google

The whole process was really smooth and I had no problem with buying my first house, Liz and Ben were excellent whenever I needed an update on where my purchase was up to she sent it over. Any documents and details were requested from me as early as possible, so the whole experience was a lot quicker and smoother than I was expecting. The whole team were very friendly and I would definitely recommend using Hewitt Adams to anyone in the future.

Dom · 29 February 2024

★★★★★ 5/5

Google

I want to thank the team at Hewitt Adams for the outstanding service provided during the purchase of my first home. As a first-time homebuyer, I was initially overwhelmed by the process, but your professionalism, expertise, and unwavering support truly made all the difference. Thank you to Liz and John, your patience and willingness to answer my numerous questions put me at ease and made me feel confident in every decision I made. I wholeheartedly recommend Hewitt Adams. Your dedication to your clients is exceptional, and I have no doubt that you will continue to help others achieve their homeownership dreams. Thank you once again for making my first property purchase a successful experience. I look forward to working with you in the future and will gladly refer friends and family to your services.

Kate · 14 November 2023

★★★★★ 5/5

Google

Having bought our house with Hewitt Adams, we are so pleased we decided to use them for the sale of our other property. Our purchase was not as straight forward as we would have liked and at times was complex but the attitude of everyone, especially Liz, was fantastic. They all worked tirelessly to make sure it kept on track, even when, at times, it looks like it could have fallen through. In regards to our sale, of all the Estate Agents that valued it, we found their approach to be the most genuine. Ben was great and reassured us that they would always act in our best interest. He didn't over promise just to get the sale, we had every faith that he would look after our best interests and get the job done. Although we don't plan to move anytime soon, I would definitely recommend Hewitt Adams to out friends; family and even my clients at work. Unlike other Estate Agents who continuously mithered us even when our sale was going through, Hewitt Adams have the balance right with being professional; friendly and conduct themselves with integrity.

Maria · 6 June 2023

★★★★★ 5/5

Google

I am delighted to share my experience with the wonderful team at Hewitt Adams . From the start of our relationship everyone was extremely generous with time and advice . Particularly , our thanks to liz , who with her expertise, offered us her valuable advice every step of the way and kept us updated regularly .

Sue · 15 February 2026

★★★★★ 5/5

Google

UPDATE 23/12/22: We completed on our new home last week. No surprise, we used Hewitt Adams. The team stopped at nothing to ensure the whole process went smoothly. They both sold our house and completed the sale for our new one. A massive thank you to the whole team and a special mention to Liz and Ben. You where both unbelievable in terms of your service, response time and professionalism. Without you, we wouldn't have been able to purchase our forever home so thank you. At times, it got difficult. However, this is when the difference between a top estate agent and an average one really shines. As previously mentioned, we will never use anyone else. Thanks guys! What can I say. Having dealt with many different estate agents these guys are just a different machine. From our initial phone call right the way through, hewitt adams have been absolutely faultless. Our first contact was to arrange a viewing on a property we fell in love with. The viewing was booked in last minute and we were accommodated for in every which way possible. We were met by Mike who was extremely professional and very down to earth. He had no issues informing us of the benefits to living in the area and his knowledge was astounding. He was more than happy for us to take as much time as we needed viewing the property and was not pushy in the slightest. A genuine honest guy. We then decided to ask Hewitt Adams to put our house on the market and once again, expectations were exceeded. Ben visited us within a moment's notice to value our home. To our surprise, he didn't just throw a value at us (like many others) but explained why and how he thought the price was right. Along with bringing extensive research he had done for us to look at, he also had an excellent knowledge of the market at current and instantly made us feel comfortable. The following day we decided to place our house on the market with Hewitt Adams. The house was advertised within 24 hours and Ben even visited us on a sunday morning to take the photos which can I say, were superb compared to previous agents photos. The advert went up and was miles ahead in terms of details, floor plans and coverage when compared to our previous house sale with another agent. Both Ben and Mike provided their personal contact numbers and had no problem making contact during out of hour periods. Myself and my partner both felt that Mike and Ben had become friends keeping us updated with every tiny step of the process. Sophie kept us informed with every enquiry. It was quite impressive to find an agent that calls you as soon as an enquiry comes in. We would normally have to chase. We had 2 viewings booked within 12 hours and a further enquiry. Unfortunately things for us didn't go as planned and we were forced to take our house off the market. At this point I'd expect some resistance from any agent. But instead, Ben made us feel at ease, tried to help us and most importantly, listened. He took the house off the market and promised to keep in touch with the hope of doing business in the future. I genuinely would never go anywhere else. Thank you Hewitt Adams. You have truly opened our eyes as to what to expect when selling/buying a home.

Ben · 8 January 2023

★★★★★ 5/5

Google

Liz, Ben and the rest of the staff who helped with several viewings on different properties made the whole house buying experience simple and straightforward, even when we had 'issues' with the buyer from our property. Liz kept us up to date and offered advice when needed, checking in regularly to see how things were going, making us feel like valued customers

Flavia · 30 March 2024

★★★★★ 5/5

Google

The team at Hewitt Adams were on top of everything in helping to sell the house. Right from the start Ben was clear, informative and helpful. Most importantly, he found a reliable buyer, priced the property accurately given its atypical plot size and arranged an open day while the team provided regular feedback on viewings. The pictures were excellent and reflected the house fairly. The only stressful time came with exchange and completion after banks started to rapidly pull mortgage offers. Here HA were great in contacting the people and solicitors all along the chain to ensure minimal delay and ensure completion occurred on the target date. Ben and the team were professional, friendly and efficient - I have absolutely no hesitation in recommending Hewitt Adams to anyone wishing to sell their property.

Martyn · 9 November 2022

★★★★★ 1/5

Google

Just be warned if you need anything from this company later down the line. Needed a reference for a mortgage, had to chase for a reply, told I’d get a reply within 24 hours and had to chase again. They couldn’t even get the dates right when they finally supplied the reference, asked for this to be corrected and just got ignored once again. This is all from the director of the company, so doesn’t look great at all! Very unprofessional. Edit to response There were issues with the tenancy, however as the company had not responded to the reference request unfortunately I had to contact them to chase this, I was polite in my emails and at no point was I told this is something they do not complete, I found all email replies short and rude. When taking the tenancy back in 2019 all documents were sent to the other tenant and not myself so I did not have a copy of these. As they had put 2020 on the reference instead of the correct year 2019 this was questioned to myself and I was asked to either ask them to confirm they had made an error or prove this was an error. Therefore I emailed to ask if this could be done and if not can a copy of the agreement be sent to myself. Still never received a reply to this email. The reply to this review is the quickest response I have had from the company.

Sarah · 10 October 2022

★★★★★ 5/5

Google

Can not rate Hewitt Adam’s highly enough - offering an outstanding service that does not push sales like other agents. Having used Hewitt Adam’s multiple times, I have found their advice to be spot on, all staff to be super helpful and responses to be quick even out of hours! Having let a few properties through them, the process has been extremely efficient - with my most recent letting, Dan was at the property the day after I finished renovations and the listing was live a few hours later. We got 6 viewings and 4 applications, and the tenant was moved in less than 2 weeks from the process start. Well done guys - and thanks again. I won’t go anywhere else for both sales and lettings on the Wirral.

Lucy · 10 October 2022