Every review we hold for the Hertsmere office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotDidn't respond to an enquiry then lied
Didn't respond to an enquiry.
Prompted, then lied about property status/availability.
Shut down responses when questioned about it.
The standard of English estate agents is abysmal compared to those abroad, yet people accept this low level, amateurish behaviour...so they get it!
Anna · 8 September 2026
★★★★★ 5/5
GoogleWinkworth Borehamwood (David and his team) provided a very good service making a renting very smoothly. David was very professional and dedicated supporting my family in the whole renting process. I really recommend David if you are renting a house in Borehamwood. Very polite and reasonable professional and for sure if I need to rent around Borehamwood again, I will contact David!
Wander · 26 October 2022
Agent replied · 25 October 2024
Thank you for your review Wander, we wish you all the best in renting your new home!
★★★★★ 5/5
GoogleThe team at Winkworth in Borehamwood, and in particular Karen, James and Paul have been a tremendous help during the sale of our house. They worked really hard and efficient all the time, mitigating setbacks and offering practical solutions all along the way. The sale of a house is stressful at the best of times, but the team have certainly done their very best to make the process bearable. Thank you so much, Karen, James and Paul.
Maria · 27 October 2019
Agent replied · 25 October 2024
Thank you Maria.
★★★★★ 5/5
TrustpilotMy family and I were the buyers and we…
My family and I were the buyers and we worked with Alex Paul, Alex Mills and Patrick Delvin across the process. They were polite, helpful, responsive, and available consistently despite the process lasting a couple of months due to the nature of the transaction. It was a pleasure working with them and my family highly recommend Winkworth.
Hizzy · 13 January 2025
★★★★★ 5/5
TrustpilotWe worked with Winkworth Kensal Rise &…
We worked with Winkworth Kensal Rise & Queen’s Park for over 7 years managing and letting our property, and the experience throughout was consistently excellent.
Adam · 11 May 2026
Agent replied · 24 May 2026
We’re delighted to hear you had a 5-star experience at Kensal Rise & Queen's Park Adam. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
★★★★★ 5/5
GoogleThank you Winkworth and in particular Dan, who transacted the sale of my flat with complete professionalism! Always, confident and a exceptional listener - who has a great understanding of KYC and the market place. Recommended.
Adam · 17 September 2025
★★★★★ 5/5
TrustpilotWe’ve had an excellent experience with…
We’ve had an excellent experience with our property manager, Michael Ferguson. He is consistently responsive and proactive, which gives us real peace of mind as landlords.
Diana · 3 May 2026
Agent replied · 24 May 2026
Thank you so much for your kind words, Diana. We really appreciate you taking the time out to share your experience with us. We agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
GoogleExcellent service by Winkworth on the recent sale of our house. Geoff was patient in supporting us through a process we were unfamiliar with, and informative, going above and beyond when we experienced difficulties from other agencies …
S · 18 August 2025
★★★★★ 5/5
GoogleWe’re grateful to the team, Geoff, James and Dan for their work to sell our house in Borehamwood, particularly when we had some disappointments with potential buyers along the way. Geoff gave us really helpful advice when we enquired about putting our house on the market, particularly about pitching the asking price correctly to attract interest. It definitely worked - we had lots of viewings which were well arranged to minimise disruption to us. The team were all good at checking in and keeping us informed. Overall a positive experience and we would recommend Winkworth Borehamwood.
Susan · 18 October 2025
★★★★★ 1/5
TrustpilotCooperative before contracts exchange, not aftrwards
Cooperative before contracts exchange. Uncooperative to the point of rudeness after. Made moving in moe dfficult
A · 7 July 2026
Agent replied · 23 September 2026
We take all reviews very seriously and are sorry your experience has compelled you to lead a less than perfect review. However, we are genuinely puzzled here as your agent and you personally contacted us to arrange pre-completion access to store items and cut the lawn…. Both requests have been granted with good grace by the vendor, who certainly did not have to , and by ourselves without a trace of difficulty or rudeness.
★★★★★ 5/5
GoogleBorehamwood Estate Agents is very good Especially Karen who is the Manager is the best. We haven't see that kind of helpful Manager before. She is so patience, Professional, Lots of Knowledge,Understanding. If Karen couldn't handle the buying process, I wouldn't get Borehamwood House.
Thank you So Much Karen and Team. I would like to give Karen to 10 STARS!!!!!!!!!!
Thida · 26 October 2022
Agent replied · 25 October 2024
Thank you very much for you kind review Thida! We hope you'll be happy in your new home!
★★★★★ 5/5
TrustpilotStrong Recommendation
Aaron and his team in Kensal Rise have managed the rental of my property for many years and are very professional and reliable. I would highly recommend them.
Duncan · 17 November 2025
★★★★★ 5/5
GoogleMy existing tenants left at short notice so immediately after instructing Winkworth to find new ones they got straight on it and found new ones rapidly.
Very nice company to deal with and great team and as I've said before I wouldn't go anywhere else.
Danny Nagioff
Danny · 18 October 2025
Agent replied · 25 October 2024
Thank you Danny for the positive feedback, its much appreciated by the whole team.
Alex Murphy,
Lettings Manager
★★★★★ 5/5
TrustpilotProfessional and local knowledge experts
Tom was brilliant for us. Valuation was truthful, his communication was direct and insightful. Throughout the sales process which, never goes smoothly, Tom was talking to me every day via whatsapp to make sure it all went smoothly and we kept everyone happy through a scary period of interest rate rises. Cannot recommend Winkworth and Tom enough. Thank you.
Jacob · 8 November 2022
Agent replied · 24 October 2024
Thank you so much for your kind words, Jacob. We really appreciate you taking the time out to share your experience with us, and we agree, Tom is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotThank-you team Winkworth Poringland…
The whole team at Winkworth Poringland were outstanding. Our house sale was particularly protracted and challenging, yet they held my hand all the way! Given that I was going through an unsavory divorce at the same time, their tenacity and professional respect was most appreciated. Always helpful and encouraging, a big shout out goes to Jade McGarvey and her team! Thank-you.
Liz · 18 August 2022
Agent replied · 24 October 2024
Thank you so much for your kind words, Liz. We really appreciate you taking the time out to share your experience with us, and we agree, Jade is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotGreat for selling a house and keeping me informed
We have just exchanged on a house that was shown by Winkworths. I can't praise them highly enough, particularly Terry as we didn't have an agent who sold our house so had to continually contact Winkworths instead. They always returned my calls and always kept us up to date with everything throughout. I would very happily sell my house through them next time we sell. Thank you for all your help!
Louise · 22 December 2020
Agent replied · 24 October 2024
Afternoon Louise. Thank you for your kind comments and excellent score regarding the service you received recently at a Winkworth office. All of the Winkworth offices are independently owned and operated and unfortunately I am able to ascertain which office you dealt with on this ocassion. We are delighted however that you are happy with the service you received and Winkworth look forward to assisting you again in the future. Enjoy your new home.
★★★★★ 5/5
TrustpilotFirst Home Purchase
I have just exchanged on my first home and cannot thank Thomas Syms enough for guiding me through the entire process. He was very quick at responding to me, provided great advice, offered some fantastic recommendations for mortgage advisors and surveyors and made the whole experience seem simple and exciting. Thank you!
Lara · 20 June 2023
Agent replied · 24 October 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotWith thanks to the Kensal Rise team
With thanks to the Kensal Rise teamWe had a great experience renting with the team in Kensal Rise. Attentive, responsive, and fair - our particular thanks to Michael for his support. Highlights included the team actually fighting on our behalf during the COVID supply chain delays to resolve an issue sourcing a part for a faulty washing machine.We'd definitely recommend them.
HS · 29 July 2022
Agent replied · 24 October 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
GoogleI had an outstanding experience with Winkworth agency. Alex, Julie, Karen and Dan made the entire process seamless and stress-free. Their professionalism, dedication, and friendly approach were exceptional. Highly recommend this amazing team!
Magdalena · 27 July 2024
Agent replied · 25 October 2024
Thank you, Magdalena. Your kind words are much appreciated by the whole team. Good luck and all the best.
Alex Murphy,
Lettings Manager.
★★★★★ 5/5
TrustpilotShaun and Aaron were amazing
Shaun and Aaron were amazing! The best real estate agents I have ever dealt with. Found us the most amazing property and helped us secure it and get it over the line in the most efficient and effortless way possible. They are both very friendly, honest and had great communication. Over all the they are both excellent at their jobs and car about their clients. Both went above and beyond in making this horrible process seem like a piece of cake!
Customer · 17 August 2023
★★★★★ 1/5
TrustpilotIf only we could give a 0 score.
If only we could give a 0 score.
Worst letting agent we have ever had the misfortune of coming across.
No communication, no call backs, no explanations and no assistance.
Avoid
Adam · 6 October 2026
★★★★★ 5/5
TrustpilotDan & Jonas - Lettings
Dan & Jonas in the lettings department are great to work with & very professional , customer care is amazing
Jane · 14 May 2026
Agent replied · 24 May 2026
We’re delighted to hear you had a 5-star experience at Winkworth Beckenham, Jane. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
★★★★★ 5/5
TrustpilotKensal Rise’s best estate agent
Winkworth stepped into the breach after our previous agent failed to produce a satisfactory buyer. Within 48 hours we had two offers and a buyer prepared to pay over asking price. Andy Carre was thoroughly professional and an absolute pleasure to deal with. Definitely the best agents in Kensal Rise.
Mrs · 5 June 2023
Agent replied · 24 October 2024
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Andy is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 5/5
TrustpilotExcellent Experience
I had a brilliant experience working with Becca and Nicola. They found a buyer quickly and kept me fully updated throughout the entire process with regular phone calls and emails. Their communication was clear and timely.
Hywel · 2 January 2026
Agent replied · 22 January 2026
Thank you for your feedback, Hywel. We really appreciate you taking the time to share your experience - and we’re glad to hear that the Winkworth Blackheath office made a positive impression. We look forward to working with you again.
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