Trusted Agent profile · Hertsmere

Winkworth Borehamwood & Elstree reviews in Hertsmere

4.0

★★★★★ Great

1,120 reviews across 2 platforms

56, Shenley Road, Borehamwood, WD6 1DS, Hertsmere, WD6 1DS

Winkworth's office in Hertsmere, at 56, is rated 4.0 out of 5 across 1,120 reviews on two platforms, including 209 Google reviews rated 4.8.

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4.8 / 5

209

Reviews on Google

This office

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911

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Hertsmere office, from every platform, shown as written. First names only.

5/5

Trustpilot

Winkworths

Winkworths, and Patrick in particular, have been fantastic from start to finish in a difficult market. They helped us navigate some tricky waters, communicated effectively and clearly, and we felt well looked after. Patrick was very professional and helpful through the entire process and could be called upon for anything. Thank you!

Chirag · 2 April 2023

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

A Stellar Experience

A Stellar Experience with a Highly Professional Seller Property Agent!I recently had the pleasure of working with Mr Simon Jenkin as property agent, and I cannot emphasize enough how impressed I was with his professionalism and dedication throughout the entire process. From the very first day until the end, he consistently went above and beyond to ensure a seamless and successful experience.One of the standout qualities of Mr Simon was his exceptional availability. No matter the time of day, he was always just a phone call away, ready to address any concerns or answer any questions I had. His prompt responses and willingness to assist demonstrated his commitment to providing top-notch service and ensuring my peace of mind throughout the entire process.Thank you, Mr Simon for your outstanding service and for exceeding my expectations at every turn!

Christos · 8 July 2023

1/5

Trustpilot

Avoid renting through them

Property manger is inexperienced, unresponsive, possibly confused and disorganised, seemingly working entirely towards the interests of the landlord

Angie · 19 May 2026

Agent replied · 24 May 2026

At Winkworth we are always disappointed to receive a review such as yours and we are sorry to hear of your personal experiences Angie. All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

5/5

Trustpilot

Lauryn is a great asset to the company…

Lauryn is a great asset to the company chasing the solicitors and keeping me updated. Well recommended for her dedication to the company

Jock · 21 November 2025

4/5

Google

We worked with Alex and colleagues to let a flat in Borehamwood. They were helpful and, after a couple of false starts, were successful in finding what we hope will be a suitable tenant. They kept us informed at the various stages, even when we had a couple of set backs. Their local knowledge was very useful in setting a realistic level for the rent. No hesitation in recommending them as letting agents. Frank

Frank · 26 October 2023

5/5

Google

I would like to thank Karen, James and the team at Winkworth's for their help and dedication on selling our property in Borehamwood in the difficult Pandemic situation. It has been hard work for them and they have been absolutely amazing. I would definitely recommend this Estate Agent as they have exceeded all expectations. Keep up the great work to keep Borehamwood moving!! Thank you again.

Keith · 26 October 2020

Agent replied · 25 October 2024

Thank you Keith, we're glad you were happy with the service. Winkworth

1/5

Trustpilot

I have had a horrible experience with…

I have had a horrible experience with Maddie Barrington as a tenant.We were presented with a dirty property full of black mold and left to rot with a newborn for two and a half years before eventually having to move out.We faced a sizeable rent increase as well but absolutely no action towards our very serious issue.We have lost thousands of pounds worth of clothes and have had to spend tens of hours emptying our wardrobes in order to wash our clothes again and again.On top of everything we had to pay enormous electricity bills as a result of running several dehumidifiers.Maddie has not been helpful or accommodating.I would recommend to make sure you do not deal with her If you do have to work with wink worth.Edit: In regards to your response, I have put the name of the person there so you should be able to know what office this is. The property is in N1.

Chris · 10 May 2024

Agent replied · 24 October 2024

Hi John,At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.Additional response:Dear John,I am sorry to hear that you have had cause for complaint regarding Maddie and the management of your property.Having investigated your complaint in detail, I can see that Maddie worked extremely hard to have the matter resolved for you however, approval to proceed with works to rectify the damp issue was never received from the landlord despite numerous requests to proceed. We take damp issues very seriously when reported and will always work with our clients and advise them accordingly to rectify such concerns. Unfortunately, we are not able to instruct such works without approval from a landlord despite our recommendation to do so.Winkworth Highbury & Islington

5/5

Google

Alex have been so helpful, and so easy to communicate with, quick to respond and provided all the information we needed, he and the team made our movie experience so smooth

A · 11 September 2026

5/5

Google

Highly recommend! We were looking for a property to rent and David has been such a great and helpful agent: from the moment we walked into the agency to when we actually moved into the house. Always available to answer any of our queries with kindness and professionalism. Definitely one of the best experience we had with a letting agent so far!PositiveResponsiveness, Quality, Professionalism, Value

Carlos · 26 October 2020

Agent replied · 25 October 2024

Thank you for your kind words Carlos, hope you're settling in well. Winkworth

5/5

Trustpilot

Exceptional services

Patrick and Alex were incredible house estate agents who made our house buying experience truly remarkable. Their unwavering dedication, vast knowledge, and friendly demeanor were invaluable. They went above and beyond to find us the perfect home and made the process stress-free. Highly recommended!

Savvas · 30 July 2023

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Proper lettings

We have just re-let our property with Aaron and the team at Winkworth and found it to be a smooth experience. This is the second time they will have found us tenants and we very much appreciated the patience and advice Aaron and his team have offered throughout.

Thomas · 4 April 2023

Agent replied · 24 October 2024

Thank you very much for the excellent review.

5/5

Trustpilot

exceptional

I would like to thank James for his outstanding help and support during the process of purchasing the property. I can't be more thankful to James and his exceptional professionalism, he went above and beyond to make the entire process as smooth as possible. I would like to give my highest recommendation.

Eve · 26 October 2022

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Terrific sales team - Lady and Sean are brilliant

Terrific sales team. Lady was flexible and accommodating when we wanted to arrange property viewings, and her knowledge of the local area is second to none. Sean was proactive and helpful and really worked hard to move our purchase towards a swift completion. Five star service, would definitely recommend.

Belinda · 31 January 2023

Agent replied · 24 October 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

The Winkworth team in Kensal Rise

The Winkworth team in Kensal Rise is exceptional. Thorough, caring, professional, and relentless in finding our ideal home.By far the best team we came across and that was reflected in the quality and choice of the houses they had access to, clearly, they are trusted by many.

Andrew · 5 April 2023

Agent replied · 24 October 2024

We're happy to see that you had a 5-Star experience at Kensal Rise! Thanks for sharing.

5/5

Google

We had an excellent experience working with the team at Borehamwood Winkworth, during my recent property search. Alex and Karen were incredibly attentive and supportive throughout the entire process. Thank you!

Jhonnatan · 28 April 2024

Agent replied · 25 October 2024

Thank you very much for taking the time to leave this review, your kind words are much appreciated. Alex Murphy, Lettings Manager

5/5

Trustpilot

Winkworth is the agent you need

Kerry and Sarah were so helpful and made our process seamless. They were very understanding during obstacles and always found a way around it. They are also very proactive and the nicest agents I have ever met. The team are very responsive. They made our overall experience easy and lovely. I couldn’t thank them enough

Rachel · 12 September 2024

5/5

Google

Karen and James at Winkworth Borehamwood were brilliant. My sale had a few complications due to previously unknown factors and third party difficulties. The guys played a key role in making sure the sale didn't fall through. Absolutely amazing

Hamanshu · 26 October 2023

Agent replied · 25 October 2024

Thank you Hamanshu! We're delighted to hear that you are happy with the service you received!

5/5

Trustpilot

Great experience

Aaron brings his many years of exerience to bear in an offering which a parachutist would characterise as 'good all the way'

161188 · 13 March 2026

Agent replied · 24 May 2026

Thank you so much for taking the time to leave an excellent rating! We really appreciate your business. If you can please let us know which office you dealt with I can pass on your lovely review.

5/5

Trustpilot

Brilliant letting agent team

Every dealing I have had with Winkworth Kensal Rise has been superb. They are an incredibly charming and efficient team, always on hand for any queries. They are knowledgeable about the market and have always found great tenants really quickly. Wouldn't ever use anyone else.

SIMON · 12 May 2023

Agent replied · 24 October 2024

We're happy to see that you had a 5-Star experience at Kensal Rise. Thanks for sharing!

5/5

Google

I love dealing with this team of professionals especially Karen and Dan, who went above and beyond to assist us in finding our ideal house.

Jeffrey · 27 July 2024

Agent replied · 25 October 2024

Thank you Jeffrey for taking the time to leave this review, your kind words are much appreciated. We hope you enjoy the new home! Dan Tomlin Sales and Lettings Negotiator.

5/5

Google

Definitely recommended, they are professional, supportive and very quick. We used this agency few years back and they were fantastic, so we went back this second time and we can't complain. David and Colin were very supportive along the way, the property is as described, no bad surprises and property is very good value for money.PositiveResponsiveness, Quality, Professionalism

Natalia · 26 October 2021

Agent replied · 25 October 2024

Thank you Natalia

1/5

Trustpilot

The worst agency .

The worst agency .. I had a viewing yesterday and I went to see the flat with my wife and my 6 months old babe ,and my agent Lewis Impleton , probably he hasn’t so happy with that , he tried to avoid answer my question, very poor customers skills , he wasn’t even showing me the house , not talking at all .. probably you could see he was not interested to rent the flat to me from the first moment .. after that i told him I was happy to rent the flat and I have everything had they need .. while allAnswer was been answered next day was asking me again the same question by email . .. his email very unprofessional, he was like writing to a friend .. never mind after all that , not answering to me for 2 days , I had to email him again and after the reply of him was that the flat it’s been gone .. that all , didn’t even ask me if he can show me some other properties that are still on the market..

Gio · 14 March 2024

Agent replied · 24 October 2024

At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

5/5

Google

Recently viewed and offered on a property sold by Winkworths in Borehamwood. Dan who we have dealt with throughout has been amazing. He knew the answer to most of our questions immediately and those he didn't he found out straight away. He always does everything he says he will and we've never had to chase him. He is one of the nicest estate agents we've ever dealt with.

Rob · 4 October 2024

Agent replied · 25 October 2024

Thank you so much for the kind words Rob and Ellesha. It was a pleasure meeting you and helping you and your family out with your search. Best wishes, Dan

1/5

Trustpilot

They hanged up the phone when I asked to arrange a viewing

I’ve tried to arrange a viewing for the upcoming Monday.I’ve sent multiple emails, and called them 3 days in a row.I even got hanged up at the phone. At that point, I got suspicious and I’ve checked their review online - thanks god!I won’t waste my time any further, their awful communication skills were already a red flag.

Irene · 20 February 2025

Agent replied · 25 February 2025

Dear Irene,At Winkworth we are always disappointed to receive a review such as yours and we are sorry to hear of your personal experiences. All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.Kind regards,Winkworth Client Relations

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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