5/5
Great service from Alex and his team
Great service from Alex and his team. We'd be happy to recommend.
Trusted Agent profile · Hertsmere
★★★★★
1,120 reviews across 2 platforms
56, Shenley Road, Borehamwood, WD6 1DS, Hertsmere, WD6 1DS
Winkworth's office in Hertsmere, at 56, is rated 4.0 out of 5 across 1,120 reviews on two platforms, including 209 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Winkworth Borehamwood & Elstree hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hertsmere.
Every review we hold for the Hertsmere office, from every platform, shown as written. First names only.
5/5
Great service from Alex and his team
Great service from Alex and his team. We'd be happy to recommend.
5/5
A great team
I engaged the Leigh on Sea branch to sell my late Mum’s flat, the market at the time was depressed, thanks to Liz and Kwazi, so I decided to rent it out for six months, the letting side were excellent, thanks Lucie, if anything needed doing to the flat they told me what was needed and saw that it was carried out swiftly.The eventual sale was tortuous, thanks in no small part to the freeholders solicitor and the directors operating in a parallel universe, but Winkworth settled the buyers nerves and the deal was done. I would have no hesitation in recommending Paul, Mark and the rest of the team for getting me across the line.Many thanksSteve
5/5
Had a great experience renting my new house through winkworth. The whole team including Anilla and Alex were great through the process of letting
5/5
Aaron is totally different from other…
Aaron is totally different from other letting agents. He goes above and beyond to be helpful and works incredibly hard at building relationships with landlord and tenant. I wouldn't hesitate to recommend him and his team. It is very rare to find someone who goes above and beyond but Aaron does. I'd also like to praise Stanislava for her excellent administration of the process. As a landlord I will definitely be using them again. It is also rare for me to give this much praise but they definitely deserve it. Thank you Winkworth lettings team!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
I've had many rented properties during the last 12 years or so, most agencies only care about the money they make with you and ignore you after. That's why the overall image is so negative. Regarding Winkworth Borehamwood I cannot stress enough how different it was, extremely professional, from the viewing to pickup up the keys. They could not be more helpful, dedicated and friendly. All the team is fantastic but I need to send a big, big thank you to David. Thank you so much for all.
Thank you Jorge for your great feedback! We wish you all the best in your new home!
5/5
Great Experience with a Professional and Friendly Team
Everyone at Winkworth was fantastic. it’s been a real pleasure getting to know them over the past few months. They were approachable, friendly, and down-to-earth, while also being highly professional and clearly very good at what they do, which made all the difference for us as first-time buyers.
Thank you so much for taking the time to leave such a great review, Thomas - we really appreciate your business. If you’re able to let us know which office you dealt with, I’d be delighted to pass on your kind feedback.
5/5
Smooth and professional sales process
We sold our property through Winkworth and delighted we instructed them. The whole process was very professional, from initial visit, photographs to viewings and our property sold quickly and at asking price. Special thanks to John for managing the majority of the process and who really pushed and chased everyone to get us to exchange. Would highly recommend to anyone looking to sell.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
I’ve used Winkworths for many years…
I’ve used Winkworths for many years with no complaints. They found nearly 30 people to go and view my rental property which had been recently renovated and found new tenants very quickly. All along the way, they sorted out the paperwork, inventory inspection, references etc. Aaron, my contact at Winkworths, did his best to make sure not only I was happy but also the tenants. Efficient, professional and always kept me updated how things were going. As a landlord, I would highly recommend Winkworths.
We're happy to see that you had a 5-Star experience! Thanks for sharing.
5/5
We rented a property via Winkworth…
We rented a property via Winkworth (Kensal Rise) for a period of almost three years. Fraser and Aaron assisted us with the search for the flat and Michael was our point of contact for all things maintenance and beyond. The process of finding the property at the outset was seamless - Winkworth were excellent. Throughout the three year period, the flat was not without its usual issues (boiler etc). Michael was a dependable contact and took responsibility for gaining the relevant consents/approvals from the landlord/lady and subsequently ensured service providers completed the work to schedule and with minimal disturbance. He really did make the renting process so much easier.Finally, when we wanted to depart from the flat, Aaron ensured that our interests were considered and was the point of contact between us and the landlord/lady. Through great management, we were able to come to a mutually beneficial arrangement. Again, Michael also kept us well informed of and was transparent about the departure process. If you are looking for a professional, personable and reliable agent, choose Winkworth (Kensal Rise).
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
Amazing estate agents
Our home purchase had quite a few blips along the way and both Nicola and Alex were so patient and reassuring throughout. Nicola never stopped pushing the lawyers on our behalf and I honestly don’t think it would have happened without them. I’m not usually the best fan of estate agents but Winkworth seem to be an honest and genuine firm. Nicola and Alex are just simply fantastic. I don’t plan on moving again for quite some time I but if I do I will definitely use them again. Highly highly recommend.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
I used Winkworth to sell a property in Borehamwood recently. Everything about Winkworth was excellent from the initial guidance and advice from James to the details and photos supplied to potential buyers. Throughout the process, I was supported by Dan who was always prompt, friendly and knowledgeable and ensured that there was a steady stream of viewings. Their efforts enabled me to get a buyer for the property very quickly even though it was during the run up to Christmas. I would wholeheartedly recommend Winkworth at Borehamwood.
5/5
First time buyer
I've just purchased my first flat with Thomas Syms from Winkworth as the estate agent.When first viewing the property I found Thomas to be very knowledgeable, he could answer all of my questions about the flat and about the wider process. He also made it very easy to schedule two viewings around my busy work schedule.Later in the process Thomas was responsive and helpful. As a first time buyer I found his guidance to be really benficial.I'd definitely recommend his services to anyone in a similar position.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
1/5
The worst estate agents I've ever rented from
EDIT: Winkworth have asked me to say the branch this took place at, but at one point the managing director used some aggressive tactics to shut us up, and to be honest I want to remain anonymous to Winkworth as they still have my contact details.--I had a terrible experience with Winkworth when I was renting with them. No matter who it was you were speaking to, you were treated like dirt and felt like the lowest priority. Here are some of the things that happened...I moved in whilst the flat was on a rolling tenancy, so when a new flatmate moved in, the inventory wasn't updated and the flat was never checked for cleanliness when a tenant left. I don't know how standard practice this was, but when we all decided to terminate the tenancy, whoever was carrying out the checkout inspection was looking at photos of a completely different flat - different furniture, different carpets. We successfully appealed when they tried to take some of our deposit.One day, I had a knock on the door and it was some painter decorators who had been booked to decorate all our bedrooms. We didn't receive any notice of this, and had to live in our flat with the paint fumes for the next two days.I lived with two other flatmates, and one of them became very violent and aggressive to us. We suddenly felt very unsafe. The police weren't able to do anything, so we went to Winkworth asking for help, and they just said we'd have to sort it out between the three of us. I'm not sure what the practice is around this, but to just brush us off without even being empathetic to our situation was very upsetting. I asked them if they would only step in once we were in bodybags...!There were many other things that happened during my time with them. I wanted to write about some of my experiences over the years I rented with them to make people aware that they really live up to the typical estate agent stereotypes.
Good afternoon Steve,Thank you for edited review, however the reason why we are asking for the name of the branch is because we have over a 100 individually owned and operated offices and we usually ask that so each office has an opportunity to respond to 1 star reviews. If you are unwilling to provide with an office name then unfortunately we cannot investigate this matter further for you.
5/5
The staff at Borehamwood were very helpful in quickly and efficiently selling my friend's maisonette . They were professional in their dealings and guided me through a tricky process maintaining good contact with updates on their progress . Dan in particular was excellent .
5/5
Very good experience renting our property via Winkworth in Kensal Rise
From start to end of tenancy Winkworth's in Kensal Rise were a pleasure to deal with. Tenants were found quickly and easily, any issues during the rental period were dealt with immediately by the Michael who manages the properties and communication between all parties was great. Absolutely no complaints with their service at all. Having had a bad experience when working with another local estate it was great to move to this team who were very responsive, dealt with issues straight away and made sure tenant and landlord were all kept happy! thank you
Thank you so much for your kind words, Jennifer. We really appreciate you taking the time out to share your experience with us, and we agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
Excellent experience
We are extremely grateful for the patience, professionalism and persistence that Nicola, Alex and the team showed during our sale. Their collaborative approach, sound advice and prompt responsiveness was central to us being able to conclude the process successfully. Highly recommend Winkworth’s services.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Guy and John are truly a gem to have on our team! We look forward to working with you again in the future!
5/5
First Class Service
This was an executors' sale. Anthony Nyland was really first class. He handled a number of prospective buyers with firm tact, gave the executors very good advice, kept everyone happy, liaised with all the solicitors involved and generally gave a terrific service. Highly recommended.
5/5
Thank you, Faraz & Alex. Best agency!
I have used Winkworth twice, when I first bought my property almost 20 years ago and now when I sold it. They are above any estate agency's level in terms of honesty, professionalism and dedication.In particular, a big thanks to Faraz who worked so hard on the sale of my house and went the extra mile to keep the deal alive even in the hardest and deflating moments. I highly recommend them. Thanks again for the amazing work! Massively grateful! Imma
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
John and Guy were both extremely…
John and Guy were both extremely helpful, from sending us the property initially, helping us through the offer process, recommending solicitors and keeping on top of progress. They were both very good at chasing solicitors for updates and keeping in touch with us, which resulted in a very smooth buying process. Would highly recommend!
5/5
We have used Winkworth’s twice now to rent out our property. Both times have been successful and the process of managing the let up to when the tenant moves in has been managed well by the team. Would definitely use them again. Alex, Anila, Julie and Karen all work hard to make it happen.
5/5
Excellent Experience
We had a pleasure to work with Winkworth and particulary with James Wilkinson. We can not be thankful enough to James for being always there for us and going above and beyond to solve any questions arising along the way. We were receiving very professional and prompt advice, coordination with other stakeholders was extrmely efficient and on the highest level. We would highly recommend James as an incredible professional and a wonderful person to work with.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
5/5
Highly recommend
Most of the time renting can be a nightmare. I was not looking forward to it at all, especially with how the market is but we lucked out with Fabian big time and from our first call he listened to us and found us a great flat. All the admin was done really quickly and explained really well and we moved in without any problems. I would recommend Fabian and his team if you are looking to rent in the area.
Thank you so much for your kind words, Khadifa. We really appreciate you taking the time out to share your experience with us, and we agree, Fabian is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
Fabian has been an absolute super star…
Fabian has been an absolute super star at helping us to rent out our property in Kensal Rise. He provided outstanding service throughout, made the whole process very straight forward and communicated very clearly what was required. It was a pleasure to work with him and I would recommend everyone to use Fabian, Winkworths and their great team, they were very efficient and got the job done quickly and effectively. Fabian found excellent tenants for our flat within 24 hours. Special thanks also to Aaron and Stanislava for all of their assistance and patience throughout. Highly recommend.
Thank you so much for your kind words, Omar. We really appreciate you taking the time out to share your experience with us, and we agree, Fabian is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
One Time Winkworth = Life Time Winkworth The best Estate Agent I have ever seen and worked with, A big thanks to David and Colin (Winkworth’s in Borehamwood) regarding to rent a new home. We very much appreciate all the hard work and excellent service put in by the Winkworth team, top marks for everyone at Winkworth Borehamwood truly a great team. Colin and David was very professional throughout the process for us to rent a new home. Very responsive, always clear with communication, made us at ease and explained everything. Definitely recommend.High quality listing, anytime we need help with anything we will surely contact the again. Great company with amazing people.
Thank you for your kind words Amir. We're so glad that you're happy with the service provided and hope you're settling into your new home well.
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Tell us what you need and we'll put you in touch. Winkworth Borehamwood & Elstree hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hertsmere.