Winkworth Borehamwood & Elstree reviews in Hertsmere

★★★★★ 1/5

Trustpilot

Very annoying

Very annoying is putting it politely. Winkworth put a To Let sign outside my property. This was crudely attached to my front wall with masonry nails, damaging the pointing. I have never approached Winkworth and am not letting my property. I had to make three telephone call, each time being promised that the sign would be removed. I was then called back by someone from Winkworth who did not know why they were calling, me, only that they had been asked to call me. I was then put on hod for so long that I gave up. Three weeks later, the sign has not been removed.

JD · 21 October 2025

★★★★★ 5/5

Google

Geoff and his team sold my flat in Todd Close - superb service and great price! Highly recommended.

Danny · 10 October 2026

★★★★★ 5/5

Trustpilot

A great team to deal with

Guy, Charlie and the team were excellent throughout the whole process. Quick to respond, helpful with questions, and a pleasure to deal with.

Mr · 7 September 2026

★★★★★ 1/5

Trustpilot

Made me pay for postage

They sent me a letter in the mail asking to sell my property but didn’t pay the full postage. I had to pay £2 so this unknown letter could be delivered just to find out they’re trying to sell to me. When I do sell my property I won’t be going here if they aren’t competent enough to add correct postage to a letter

Lauren · 4 March 2026

★★★★★ 1/5

Trustpilot

Very rude agent

Very rude agent, i think their name is Maggie. Was very unhelpful and rude. My mother confirmed the viewing and provided her phone number but the agent failed to even call. Called later and belittled my mother while being snarky.

Diana · 22 August 2026

★★★★★ 5/5

Trustpilot

Deborah did a great job with the…

Deborah did a great job with the photography for our property. She was professional, efficient and very easy to work with on the day, which made the whole process straightforward. The photos came out really well and captured the house beautifully, helping it present strongly when it went live online. We really appreciated the care taken and would happily recommend Winkworth’s photography service.

Jon · 6 March 2026

★★★★★ 5/5

Trustpilot

If you want the best agent, try Nicole!

I wish to extend my utmost appreciation for the outstanding service provided by Nicole during my home purchase. Throughout this intricate process, Nicole has been an invaluable source of expert guidance and support. Whether you are buying, selling or renting a home, her professionalism, unwavering dedication, and commitment to delivering exceptional service are commendable. Nicole's ability to establish a personal connection and genuinely understand clients' needs is truly remarkable. She is a genuine asset to your agency, exemplifying the qualities of a top-tier agent. I would wholeheartedly recommend her. Once again Nicole, thank you!

Sophia · 2 October 2023

★★★★★ 5/5

Trustpilot

Lauren Douglas (Winkworth Shorditch)…

Lauren Douglas (Winkworth Shorditch) has helped me find tenants twice. On both occasions, she's found me multiple high-quality tenants very quickly. On both occasions, I've been delighted with the support she's provided. Her local knowledge and understanding of the ever-changing regulations governing the market are unequalled. I'll certainly be using Lauren Douglas again.

SM · 23 May 2026

★★★★★ 5/5

Trustpilot

Excellent Agents

I have worked with many estate agents on buying and selling properties. I also used to work in the commercial property sector. In selling this property I have been very impressed by the advice and service given by Winkworths but notably by Lewis. We have been informed and regularly updated (without chasing or prompting). Lewis has been proactive throughout to ensure that our sale was made quickly and efficiently. I highly recommend Lewis and Winkworth.

Colin · 26 January 2024

★★★★★ 1/5

Trustpilot

I am extremely disappointed with the…

I am extremely disappointed with the service provided by this agency. It has now been over a month since I moved out of the property, and I have still received no clear response regarding the return of my deposit. Despite repeated attempts to obtain an update, communication has been poor and unhelpful. The most concerning aspect is that the agency’s advice has simply been to hire a solicitor in the hope that this might put pressure on the landlord. Rather than actively assisting in resolving the issue, they appear to have shifted the responsibility and cost onto the tenant. A letting agency should act professionally, communicate effectively, and help facilitate a fair and timely resolution of deposit matters. Unfortunately, this has not been my experience. I would advise prospective tenants to think carefully before using this agency.

Consumer · 23 June 2026

★★★★★ 5/5

Google

Alex was super helpful and efficient in getting us set up for our new property. We were under a lot of time pressure and he managed to bring things forward, always kept me informed and was so kind throughout. Thank you so much :)

Scarlett · 17 March 2026

★★★★★ 5/5

Trustpilot

Aaron was an amazing help

Aaron was an amazing help. As soon as I spoke with him regarding re renting my flat he put me on the right 'track' in regards to everything I needed to do or not to do. The previous tenants left the flat in a real mess and Aaron recommended certain businesses that dealt with many of my concerns ie getting rid of rubbish, where to get an EPC from etc. As soon as the flat was ready to go on the market Aaron was able to muster up fifteen applicants whilst weedling out a few that weren't quite right for my flat. He got me an immediate offer which was a little more than expected which was great. Overall I had a great experience with Winkworth, would definitely use them again and recommend them to anyone that would like to rent out their property.

Juliet · 13 August 2023

★★★★★ 2/5

Trustpilot

Poor. Data protection ignored, no-show for viewing appointment.

Very friendly contact via email with Abbie Greisman. My explicit request not to use my data for any marketing purposes was simply ignored though. We send agreed on a date for a viewing, for which I received an appointment reminder on 13/07. But nobody showed up at the property, and the error wasn't even acknowledged; Abbie referred to a much earlier email exchange from 09/07 though, suggesting that it was all our fault. Poor.

Wolfram · 20 July 2026

★★★★★ 5/5

Google

Geoff, James, Dan and team were very professional and reliable. They delivered on promises, listened to our worries, concerns and requirements. They respond back quickly to communications. They were really helpful and supportive throughout the sale of our property. I would recommend them and also use them in future. Thank you Geoff, James and Dan!

Adedayo · 17 November 2025

★★★★★ 5/5

Trustpilot

A Lettings agent who gives good advice & listens

Ben at Winkworths Clapham gave me good advice from his valuation visit through to finding me a tenant within 2 weeks of going on the market. I achieved close to the rental value advertised in a competitive market & the process was stress free because he listened to my requirements.

Ms · 12 May 2026

★★★★★ 5/5

Trustpilot

I cannot recommend Aaron and his team…

I cannot recommend Aaron and his team highly enough - they are first rate, professional, knowledgeable and dependable. Any issues were ironed out quickly and Aaron went above and beyond to find a solution that left tenants, landlord and buyer happy. Aaron is extremely responsive, practical and a delight to deal with. I have dealt with other local agents over the years and Aaron is head and shoulders above the rest. He knows the market inside out and I wouldn't hesitate in renting my property with his team again.

F · 26 April 2023

★★★★★ 5/5

Trustpilot

Recently rented out my flat in Kensal…

Recently rented out my flat in Kensal Green with Winkworth Kensal Rise and am very happy with the service provided by Aaron Priscott and his team, from the initial consultation through to the tenants moving in. They are extremely professional and have a great knowledge of the market. They were able to get over the asking price (which I was definitely sceptical of), and provided me assistance with preparing the flat for renting as required. I would definitely use them again and recommend them to anyone.

Sophie · 15 April 2023

★★★★★ 5/5

Google

Ive been involved with the Winkworths team for a few years. Firstly they managed my property for rental for 12 months. Absolutely brilliant friendly efficicient service at the Borehamwood office. Most recently I asked the sales team to sell my place. Again outstanding professional caring service. I highly recommend this team at the Borehamwood office and thank them so much. Rob.

Rob · 20 September 2026

★★★★★ 5/5

Trustpilot

Winkworth Kensal Rise

I have been a client of Winkworth for many years. I am a landlord. Throughout the time I have been with them. I had no problems renting out my property and the standard of the tenants was always excellent, due to them being thoroughly checked and sourced.The Letting Department is staffed with super professional guys who will always be at the end of the phone for help and advice.A particular shout out to Aaron Priscott, now Letting Director. and Frazer Cook. Thank you guys.

Carla · 27 January 2023

★★★★★ 1/5

Trustpilot

Extremely Disappointing Service

My experience with Winkworth Fulham has been deeply disappointing. Shortly after moving into a property in mid-October, I discovered that construction noise from the ground floor was unbearable, making it impossible to study or rest. This construction, as confirmed by workers, had started months earlier, yet this critical information was never disclosed to us before signing the tenancy agreement.When I raised this issue, Winkworth not only denied knowledge of the construction but also showed no intention of helping resolve the matter. At a meeting I attended, I was faced with three representatives who seemed solely focused on defending the company’s interests rather than addressing my concerns. The lack of empathy, understanding, and professionalism in handling this situation has been shocking.I cannot recommend Winkworth based on this experience. Transparency and support for tenants are basic expectations, and unfortunately, Winkworth failed on both counts.

Estanislao · 16 December 2024

★★★★★ 5/5

Trustpilot

Buy a house from Thomas Syms

I was a first time buyer and a little apprehensive about buying a property. My agent, Thomas Syms, really understood what I was looking for very quickly and was able to suggest some suitable properties. He was also able to suggest some really good properties that were not what I thought I would like but were actually a very pleasant surprise! He has been encouraging and supportive throughout the long process and I was able to complete yesterday. Thomas is approachable and calm and definitely knows his field.

The · 19 January 2023

★★★★★ 5/5

Trustpilot

Thomas has been a superstar throughout the first-time buying process!

Thomas has been a great help throughout the process of myself and my partner buying our first home. He's been with us from the very beginning of the purchase process (initial viewing) all the way through to exchange and completion. As first time buyers we didn't really know what to expect from the process, but Thomas has always been on hand to help us (helping with arranging last minute viewings with the seller and guiding us through the entire process). Thomas has helped to make what could have been a very stressful process as smooth as possible, which we are both extremely grateful for. Thank you Thomas!

Amy · 11 January 2023

★★★★★ 5/5

Trustpilot

Reece and Tim of Winkworths Woking have…

Reece and Tim of Winkworths Woking have been amazing, I have been having problems with my solicitors on a property purchased through them. They have gone above and beyond for me and after 7 long months they have helped the situation along tremendously. I cannot recommend them highly enough, professional, friendly and above all proactive. Thank you so much

Lynda · 17 September 2026

★★★★★ 5/5

Google

Dan Tomlin provided us with excellent advice and support. He was always available whenever we needed advice or assistance in connection with the purchase of the property. We would recommend Dan Tomlin and his team at Winkworth to anyone looking to buy a property in this area.

Manuela · 17 December 2025