Every review we hold for the Hertford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe at Suapfit Flooring have worked for…
We at Suapfit Flooring have worked for Croudace Homes for many years and having been trading for over 55 years working for many house builders, Croudace Homes have been by far the best builder to work for, from Benjamin Walters head of the interior design team, all Sales teams across Burgess Hill, Lindfield, Caterham and Ewhurst. The Accounts team, All site Foreman across these sites and including other trades have made working for Croudace easy, communication has been good, everyone is friendly and they are easy to work with to resolve any issues, Croudace have a great team across these sites that all pull in the right direction to build some of the best quality builds we have come across. If I could give 6 stars for all staff at Croudace Homes across these sites I would, keep up the good work.
Trevor · 24 May 2023
★★★★★ 5/5
TrustpilotVery good homebuillder
We have worked with the Croudace Caterham office for over 18 years. We would consider ourselves well versed in the (South UK) construction scene working with over 100 homebuilders. Myself (and team of 70+ engineers) would perceive Croudace as being one of the UK's leading homebuilders in terms of organisation, build quality and aftercare.Importantly they develop and maintain relationships with both supply chain & end users, in turn constantly enhancing the product and service they provide. A great builder whom I would whole-heartedly recommend.
Mr · 23 May 2023
★★★★★ 5/5
TrustpilotBeautiful House at Blakemore Manor
We completed on out purchase last June at Blakemore Manor and would comment that there were some distressing moments with the process, solicitors and various other parties, however, we cannot speak highly enough of Nikki Chaston as the sales manager, who was there to chase, badger, reassure and offer assistance wherever needed.Nikki has genuine empathy and bonds well with buyers and nothing is ever too much for her, no call are left unanswered, always responded to us promptly. We love our “little” or not so “little” house and know that we will be truly happy for many years to come.
Mrs · 15 May 2023
★★★★★ 4/5
TrustpilotThe Pastures, Linton
The sales team, Danni and Lauren, were excellent, as was the site foreman, Calvin. Most of the follow up, of snags etc, has happened quickly and professionally. A shame about the drainage problem which has be exacerbated by the over zealous local council, which, by purchasing at the top of the estate, was avoided by us. Also could have achieved the moving of the 30 mph signage to incorporate the site entrance which is ongoing. Otherwise all good, the house is well appointed and all services work well.
Brian · 13 May 2023
★★★★★ 4/5
TrustpilotKnowledgeable and helpful advice
Gaye was friendly, helpful and knowledgeable when discussing our needs and potential options
Crystal · 11 July 2024
★★★★★ 1/5
TrustpilotPriced Beyond the Stratosphere, Deluded Beyond Belief
White Stork Vale Downsview Avenue
Callum · 2 April 2026
★★★★★ 5/5
TrustpilotWe have been welcomed into the the…
We have been welcomed into the the Croudace team as a subcontractor, we are a family run business and can’t speak highly enough of the high standards of Croudace Homes, their site team & management . Have found all to be approachable & professional with an outstanding end product of beautiful homes. We are proud to be a part of our current project in Tenterden . Directors , Leigh West & Maria WestLAW Roofing ltd
Leigh · 30 August 2023
★★★★★ 1/5
TrustpilotIrresponsible Site Planning without remedy
Reported to Croudace CS & Site Management to install bollards on the entry of pedestrian road to stop those undisciplined drivers passing through under our estate in Didcot but refuse to do despite same bollards are installed on new phases of the estate.They just ignore the potential danger of the residents, especially childs and pets. Irresponsible site management........
Zeta · 24 July 2024
★★★★★ 5/5
TrustpilotFantastic company
I have been working for croudace homes for the last 20 years , I run a cleaning company so we have cleaned 100s of houses and flats for croudace homes ,over these years we have worked for many other building companies including many larger companies.If i was to buy a new home i would only ever buy a croudace home, They really do look after the customer and the quality is always finished to the highest standard.
John · 23 May 2023
★★★★★ 5/5
TrustpilotFrom a different perspective we work…
From a different perspective we work with Croudace homes as sub contractors at the initial build stage. We find them fair minded and easy to work with. All striving for the same goal, well made homes built to last into the future.We have worked for Croudace for nine years on half a dozen sites in Sussex on award winning developments. Hope to continue working with Croudace Homes for many more years to come
Jim · 30 August 2023
★★★★★ 5/5
TrustpilotThe Havens
We are extremely happy with our new home. The quality of the build, attention to detail, the way the site is nicely spaced out and includes large garages not car ports! Gill & Sue from sales have been amazing, honest, very informative and bending over backwards to help us every step of the way during our stressful selling process to enable us to buy our lovely new home. Highly recommend Croudace!
Rachael · 10 October 2023
★★★★★ 5/5
TrustpilotExcellent service from the Willowbrook Sales Office
Both Charlotte and Laurie from the Willowbrook sales office have provided an excellent service from start to finish, helping us get a completion date sooner than anticipated, preventing the sale of our previous home falling through. They have continued to provide support after we moved into our new home, answering any questions we’ve had.
Sharon · 8 September 2024
★★★★★ 5/5
TrustpilotNew front door and frame
Front door and frame had to be replaced. Operative Lucas removed old door and frame and carefully refitted everything, including door furniture to a professional standard. He carefully resealed and made good the internal plasterwork and returned early 2 days later to repaint the frame and interior paintwork. Everything left clean and tidy. A job well done!
Michael · 14 July 2024
★★★★★ 1/5
TrustpilotBroken promises
I bought from croudace homes hermitage park in 2019, which promised a school onsite, orchards and green space. However, after 3 years they have redacted the school plans and ripped up the orchard and building on the green land. All promises have been broken. Also had leaks, home built on the damp layer, bad plumbing and drains. So disappointing as it is a beautiful home.
Becca · 31 January 2024
★★★★★ 5/5
TrustpilotCharity Partner
Croudace are a wonderful corporate partner of Herts Young Homeless, a homeless charity offering free advice & support to 16-24 year olds in Hertfordshire. Croudace have supported hyh for a number of years and donated much needed funds as well as their time by volunteering for us at our Future Roots garden. We are extremely proud to partner with Croudace as they really care about supporting young people in the communities in which they work.
Maureen · 22 May 2023
★★★★★ 1/5
TrustpilotWorked for this company croudace homes…
Worked for this company croudace homes for on off nearly 40 years ive seen the work and corners taken cheap materails plus trades some still working when i joined them in 1984 plus managers dont trust they have built on homes to a better standerd than the house you live in they stabbed people in the back
Paul · 30 June 2024
★★★★★ 5/5
TrustpilotCroudace - Excellent
Croudace provided a seamless house purchase and from the point of offer to completion in under eight weeks. The staff in the marketing suite were always on hand with queries and assistance and we were really grateful for their support throughout the process.The move has been excellent and we are very happy with our decision.Thank you to all of the team for a fantastic house moving experience!
Luke · 10 December 2023
★★★★★ 1/5
TrustpilotBad Customer Service
The low level of customer service I encountered whilst trying to deal with the Letchworth office, was quite astounding! They seem to advertise properties on their website which have already sold, making the whole process of inquiring about a property with them very confusing! Whenever ringing their office, I would always get told that the people I need to speak to phone lines were busy and was submissively told I would receive a call back, to which no avail. They also like to advertise their properties with a price of TBC, which I feel is very misleading! Overall, just a bad experience so will avoid them in the future!
Lisa · 23 November 2022
★★★★★ 1/5
TrustpilotUseless…
Have tried contacting them multiple times about a property I made an offer on and no one contact me for weeks. After two or so weeks I’d recieved an phone call explaining it had gone through and I would have my first house. After preparing and getting excited we went to hand over but no one got back to me. I then recieved an email explaining I missed out. For some reason they didn’t even have the guts to call me! Absolutely pathetic
Sam · 13 November 2022
★★★★★ 1/5
TrustpilotPLEASE! do not buy with croudace, they are the worst of society.
Went to buy a flat with this company, signed all paperwork apart from the exchange of contract where I made it very clear I wanted to see inside the property before hand (everyone was happy with this) after seeing the flat I was happy to progress but before I could go ahead with the exchange the company pulled out at the last moment and offered the flat to somebody else, whether it was a rich business man or personal friend/ member of staff, I dont know,but that is my assumption. I was a month away from moving in and sorted my mortgage out, brought furniture,sorted all my help to buy paperwork out (help to buy is no longer available) and this is how they treated me, please think twice about choosing a company that is corrupt and will stab you in the back to serve someone else. They also didnt have the decency to ring me,they only let me know by email and then when I tried to contact them back they have ignored all emails and phone calls, trust me when i say these people really are the worst of society, I have written to my local MP, local press and I am planning on taking legal action as I am so disgusted with this treatment.
Chris · 11 November 2022
★★★★★ 5/5
TrustpilotSince moving into our home in Linton in…
Since moving into our home in Linton in June, we have been thrilled with the house that we bought through shared ownership. Though we had some issues on getting to move in day with planning issues, the approachableness of the sales member on site, Lauren, in being empathetic towards our situation and contactable over the months leading to our move in day was incredibly helpful. Since moving in the community has been great and we are happy in our new home.
Cal · 8 November 2022
★★★★★ 5/5
TrustpilotWe have been a contractor for Croudace…
We have been a contractor for Croudace Homes Limited for over 7 years now. We work along side many developers but can honestly say Croudace Homes Limited have the highest standards in all areas. The on site teams and management are always accessible and communicative to ensure the smooth operations of the site. Always a pleasure working with Croudace Homes Limited.Directors, Terry Baker & Chris BakerTerry Baker Electrical Contractor Ltd
Terry · 31 August 2023
★★★★★ 5/5
TrustpilotGood experience
We were generally very happy with our experience of buying a home from Croudace at Willowbrook Park. We had a snagging survey done prior to completion which identified some snagging issues (mostly minor things) and Croudace has been quick to resolve most of these issues. The development is well designed and we were overall very happy with our first moving experience!
Clare · 17 March 2024
★★★★★ 5/5
TrustpilotStaying in Vyne Park Was an Easy Choice, Thanks to Charlotte and Steph
We've lived on Vyne Park for the past four years, and as soon as the new phase of the development was announced, we knew we wanted our next home to be here.
Katie · 25 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
