5/5
GoogleThe whole team at wards Herne Bay made the sale of my property easy and stress free. Happy with the process from start to finish.
Agent replied · 15 June 2024
Thank you for taking the time to leave a review. Many thanks, Wards of Kent
Trusted Agent profile · Herne Bay
Wards Lettings Herne Bay reviews
★★★★★
267 reviews across 1 platform
119 High Street, Herne Bay, CT6 5LA
Wards Lettings's office in Herne Bay, at 119 High Street, is rated 4.8 out of 5 across 267 reviews on 1 platform, including 267 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Wards Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Herne Bay.
Awards
The Trusted Agent 2026 results for Wards Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Herne Bay office, from every platform, shown as written. First names only.
Google5/5
GoogleI have been dealing with Graham and his team who i have found very efficient and thorough and are fully committed at providing the best service they possible can. Graham also assisted in my dealings with Wards of Birchington who are now working hard at selling my property.
Agent replied · 15 June 2024
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleWe cannot thank wards at herne bay enough the service they have provided has been amazing, especially Graham and Maria have been brilliant. We will always go to wards of we ever need to sell our housePositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 15 June 2024
Hello, Thank you for leaving us your feedback! Many thanks, Wards of Kent
5/5
GoogleAlways the best service with Wards at Herne Bay. I have moved 4 times with them now and I cannot say it enough, how stress free and quick they are with all your moving needs. Will always use them when I move, excellent service and fantastic staff.
Agent replied · 22 November 2024
Hello Ella, Thank you for your lovely review! We're pleased to hear that you've had such positive experiences with us at Wards. It's fantastic to know that we've been able to make your moves stress-free and efficient. We're always here to help you move forward. Best wishes, Wards of Kent
5/5
GoogleWards have been fantastic in getting a new tenant swiftly in place when the previous occupants moved out. Ellie, Abi and Matt's communications and recommendations were great and have resulted in a great tenant that I have every confidence will enjoy living in the house.
Agent replied · 11 December 2024
Hi Trevor, Thanks for leaving us such a lovely review, we really appreciate it. We're thrilled to hear that Ellie, Abi, and Matt were able to assist you so effectively in finding a new tenant. It's great to know that our team's efforts have made a positive impact. Best regards, Wards
5/5
GoogleIf you are looking for a property in a professional manner these are the ones to go with. I’ve spoken to many estate agents but yesterday went to properties with a young gentleman called Jydon who was the best at being realistic with the properties that we were viewing. Didn’t push for a sale just wanted to show us that these houses had potential and could be future homes. Lovely gentlemen.
Agent replied · 15 June 2024
Dear Luke, Thank you for you taking the time to post a review regarding your experience with Jydon in our Herne Bay branch. I am delighted to hear he looked after you so well. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleWanted to say a big thank you to Julia at Herne Bay Wards. Me and the family are new to the area and she was very knowledgeable from schools to public transportation to the buying of our new family home. Couldn’t ask for more Cheers Wards
Agent replied · 15 June 2024
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleI am very happy with the quality of service provided by the Herne Bay branch of Wards Lettings. The staff there are helpful and always quick to resolve any issues. Particular praise should go to Maria, Abi and Ellie for their dedication and professionalism.
Agent replied · 11 December 2024
Dear Giles, Thank you for your lovely review! We're pleased to hear that you had such a positive experience with our Herne Bay branch. Maria, Abi, and Ellie will be delighted to know their dedication and professionalism made a difference. We're always here to help you move forward. Best regards, Wards of Kent
5/5
GoogleThank you to Graham and the team at Wards Herne Bay, without their hard work and professionalism our purchase (and sale) would not have completed, with all their chasing of solicitors and estate agents they went above and beyond expectations. Thank you.
Agent replied · 15 June 2024
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleCurrently in the buying process - viewings and offers process were smooth and professional and whole team have been lovely. Grace stands out as a shining star, she's on top of everything, exceptionally responsive and proactive which is even more impressive given it being the busiest time in modern history to try buy a property - I can't imagine how much she has on her plate but still manages to be friendly and very good at her jobPositiveResponsiveness, Professionalism
Agent replied · 15 June 2024
Dear Jade, Thank you for your lovely feedback regarding Grace and our team in Herne Bay. Grace is so upbeat and nothing ever seems to get her down, which really helps put a smile on all her customers faces. She really is a star! All the best, stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleThank you so much, Harry, for all your help throughout this process. Exceptional estate agents! Professional, proactive, and dedicated to finding the perfect home for us. Their communication was outstanding, keeping us informed at every step. They demonstrated a deep understanding of the market and negotiated skillfully on our behalf. A stress-free and successful home-buying experience, couldn't be happier!
Agent replied · 15 June 2024
Hi Lisa, Thank you for leaving a review! It's great to hear how helpful our agent, Harry, has been throughout your process and how professional, proactive and dedicated you've found our team to be in finding you the perfect home. Best wishes, Wards.
5/5
GoogleThank you to Graham and the team at Wards Herne Bay, without their hard work and professionalism our purchase (and sale) would not have completed, with all their chasing of solicitors and estate agents they went above and beyond expectations. Thank you.
Agent replied · 11 December 2024
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
GoogleSo very happy with the service received from all staff at Wards of Herne Bay, but especially Graham and Julia who kept me in the loop and feeling reassured all the way. Thank you.PositiveResponsiveness, Professionalism
Agent replied · 15 June 2024
Hello, thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleJulia and the team at Wards Herne Bay have been fantastic in helping me through the process of buying a house for the first time. Would recommended!!PositiveResponsiveness, Quality, Professionalism
Agent replied · 15 June 2024
Dear Ashley Thank you for your great feedback regarding our team in Herne Bay and especially Julia. I am delighted to hear she was able you secure your first home - how exciting! All the best in your new home. Stay safe. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents
5/5
GoogleTop notch experience Maria from lettings went above and beyond to help me find the right property after being turned down by another landlord and really happy now
Agent replied · 25 May 2025
Good morning, We are delighted to hear that Maria provided outstanding service in helping you find the perfect property. We will be sure to share your kind words with Maria and the team. Thank you for taking the time to share your experience with us. Best wishes, Wards of Herne Bay
5/5
GoogleNeeded a valuation on my house. Jordan had an excellent telephone manner and set up the meeting with Graham promptly. Graham was very professional in these difficult times with social distancing etc.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 15 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleMaria and Abi have been extremely friendly and helpful throughout the whole process of renting out and are very happy recommending them to anyone. I'm more than sure this fantastic service will remain throughout the period of time. Thank You.
Agent replied · 11 December 2024
Hello Mark, Thank you for your kind review! We're pleased to hear that Maria and Abi have been so friendly and helpful throughout your renting process. Your recommendation means a lot to us, and we're confident that our team will continue to provide fantastic service. Best wishes, Wards of Kent
5/5
GoogleThank you to the whole team at Wards of Kent, including Graham, Ashley, Emily and Maria for their tremendous efforts in selling my property. I'm happy to say that they were highly professional and went the extra mile in the level of service they provided.
Agent replied · 23 October 2024
Hi Andrew, It's great to hear from you and we're delighted that Graham, Ashley, Emily, and Maria provided such a high level of service and professionalism in selling your property. It's wonderful to know that our team went the extra mile for you. Best wishes, Wards of Kent
5/5
GoogleThank you so much, Ellena Wood, for making our moving in process so easy! You have been a super star, and we can not thank you enough
Agent replied · 12 June 2025
Hi Mercedes, Thank you for taking the time to leave such a lovely review! We appreciate your kind words and are glad we could make your moving process easy. All the best, Wards
5/5
GoogleWe purchased a property through Wards where we lost our sale and then resold quickly only to run up against lockdown; we got to know the staff quite well during the process! They are courteous, reliable, professional and helpful. The senior partner went out of his way to help us during the sale and on two occasions after completion he liaised with the vendor to provide us with some information we had requested. Needless to say he expedited our requests quickly and enthusiastically. I couldn't recommend a firm of estate agents any more highly.PositiveResponsiveness, Professionalism
Agent replied · 15 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleHad bought through Wards in Herne Bay many years ago and the service was amazing. Now have had the team at Herne Bay sell our house again, always proactive and great to work with. Ashley and Graham are really friendly as are all of the team. If you are looking to buy or sell I would highly recommend!
Agent replied · 15 June 2024
Hi Gary, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been, both when buying your home years ago and now that it's time to sell. We're delighted that you would recommend our team to others looking to buy or sell! Best wishes, Wards.
5/5
GoogleAmy was so awesome throughout our viewing experience. Really friendly and responsive. Thank you!
Agent replied · 15 June 2024
Hello Michelle, Thank you for your kind review - we will pass this on to the team! Best wishes, Wards of Kent
5/5
GoogleGrace Scott and the sales team at Wards Herne Bay have been fantastic. Excellent, friendly customer service. The communication has been great with Grace keeping me in touch with progress and responding really quickly to any of my queries. I have no hesitation in recommending Wards to anyone and would ask them to seek out Grace to get her help and advice.
Agent replied · 15 June 2024
Hello Phil, Thank you for your review, we're delighted to hear that you were so happy with the service that Grace and our Herne Bay team were able to provide you! Best wishes, Wards of Kent
5/5
GoogleWe just want to say a big thank you to the Herne Bay team for all their help with our Sale. In particular to Ashley and Emily whom have been so helpful. Thanks again. 👍🏼. …
Agent replied · 22 November 2024
Hello Alison, Thanks for leaving us such a lovely review, we really appreciate it. We're thrilled to hear that Ashley and Emily were able to assist you so effectively with your sale. Your kind words mean a lot to us, and we're delighted to have been part of your journey. Best wishes, Wards
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Questions about Wards Lettings Herne Bay
Has Wards Lettings won any awards?
Yes. In The Trusted Agent 2026 awards: Wards Lettings, Herne Bay won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Wards Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Herne Bay.
