Trusted Agent profile · Herefordshire, County of

Glasshouse Properties Herefordshire, County of reviews

4.9

★★★★★ Excellent

250 reviews across 2 platforms

Berrows Business Centre, Bath St, Hereford, HR1 2HE, Herefordshire, County of, HR1 2HE

Glasshouse Properties's office in Herefordshire, County of, at Berrows Business Centre, is rated 4.9 out of 5 across 250 reviews on two platforms, including 248 Google reviews rated 4.9.

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4.9 / 5

248

Reviews on Google

This office

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2

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Herefordshire, County of office, from every platform, shown as written. First names only.

5/5

Google

Glasshouse Properties couldn't have been helpful enough. The sale wasn't an easy sale due to other parties, however Glasshouse were always helpful and responsive and did everything they could to make it as smooth as possible.

Ross · 11 October 2025

5/5

Google

Very impressed with GlassHouse Properties in Hereford. After visiting a property we loved, our offer was accepted the very same day of viewing and the rest of the sale went through very smoothly and on time.

Kerry · 11 October 2025

5/5

Google

Over the last two years Glasshouse has sold two flats for us. Their service has been outstanding from first contact to completion. Every care was taken to get the best price for us and to keep us fully informed at all stages of the selling process. Their team are highly professional yet very friendly. They would always be my first choice of property agent.

Michael · 23 October 2022

Agent replied · 22 October 2024

Hi Micheal, firstly, sorry it's taken so long to respond (we didn't realise you can leave commits on positive Google reviews) and thank you for the time to leave a review... We really enjoyed working for you and we hope we can be of service to you in the future.

5/5

Google

From the outset Glasshouse have been the most professional service we had ever encountered. The quality of information they got from us to aid in writing the brochure, to the way they took images and displayed them to get the best and most interest. Being agile to the changing market conditions and respectful of all stakeholders opinions. They sold 3 properties for us in a challenging market with fantastic communication throughout. I cannot rate them highly enough !

Dorian · 25 February 2024

5/5

Google

The team at Glasshouse are fantastic!!!! They are always professional, go the extra mile and deliver on their promises. We were selling whilst away and the extra effort they went to to get it over the line was brilliant. We'd not hesitate to use them again or recommend to anyone.

Dave · 23 October 2023

Agent replied · 22 October 2024

Hi Dave, thank you for the review and I'm glad we got it over the line efficiently!

5/5

Google

I have had many dealings with James Wanklyn as he has showed me a number of properties. He is always very professional, knowledgable and conscientious. The second viewing I had after the sale was agreed was with Matt Clark. The first time he has shown me a property but I also found him to be very professional and agreeable. I highly rate glass house and will continue to buy through them and in the future will be my first point of contact if I ever plan to sell any property I own. I would also consider them with any rental property I may have coming up to be advertised by them and tenancy done by them in the future.

Felix · 23 October 2023

5/5

Google

I visited Glasshouse on a whim, I was due to rent a place in Liverpool and just wanted some advice. They had no stake in the game and yet Joe, who was actually on his day off, sat me down and vigorously interrogated the letting agency I was using in Liverpool with the tenacity of a financial detective investigating Al Capone. After checking everything from their Company House holdings to the profiles of people who left reviews, all the way to the type of money holders used, it's evidently clear that every person working there possesses a fantastic work ethic and in depth knowledge of the real estate profession, and I would whole heartedly recommend them to anyone seeking property within their domain. I hope the chocolates and flowers were an ample payment for their time, and was by no way influenced by the fact I left my jacket there.. Thanks again and I will be recommending yourselves far and wide.

Jack · 23 October 2023

5/5

Google

I recently sold my property in Hereford using the services of GlassHouse Properties! The team were absolutely fantastic with a professional confident approach. The photos were exceptional and the guidance and advice they provided was invaluable. I can't recommend them highly enough and can happily say having sold a few houses they would be my first choice every time!!!

Eddie · 23 October 2022

Agent replied · 22 October 2024

Hi Eddie, firstly, sorry it's taken so long to respond (we didn't realise you can leave commits) and thank you for the time to leave a review... we hope we can be of service to you in the future.

5/5

Google

I built two properties, that were unfortunately ready for sale just before Covid-19. I dealt with Jayne Kingaby and I was impressed with her diligent and imaginative approach to getting a good deal in the difficult circumstances. Excellent communications and a realistic approach. I can highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 23 October 2021

5/5

Google

We were extremely pleased with the service provided by Glasshouse, the production package was excellent. Our house was placed on the market at around 4pm and we had two offers within 24 hours one of which exceeded the asking price. Communication from them was also excellent and their fees were reasonable. We would highly recommend them to anyone.

Michael · 23 October 2022

Agent replied · 22 October 2024

Hi Michael, thank you for taking the time to write this review, its much appreciated!

5/5

Google

James has been hugely helpful during our property search and, unlike many other agents, has proactively contacted me about suitable properties coming to market. I would certainly recommend him.

Charity · 23 October 2023

5/5

Google

Sam was absolutely brilliant from start to finish of the sale of our property. The sale was a sensitive and complicated one due to illness in the family and Sam reassured and offered help and advice every single step of the way.We would recommend him to anyone looking for a first class and exceptional service in a heartbeat.

Amanda · 24 October 2018

5/5

Google

We rented a property with Glasshouse, and they have been nothing but incredible. Excellent communication when moving in, and throughout the entire tenancy in regards to maintenance, and other appointments. The staff team are professional, friendly, and nothing is ever a problem. Thank you Glasshouse for being a shining example of what a proper Estate Agent should be. Keep up the excellent work!

Luke · 24 July 2024

5/5

Google

We sold our property after just three days on the market, the brochure photos were fantastic and we actually got over our asking price. The sale took a while to complete but this wasn't down to Glasshouse; Joe and the team worked hard to push the other side all the way through.PositiveValue

Oliver · 23 October 2020

5/5

Google

Lisa Gray, The lettings Rep from Glasshouse Properties dealt with my application throughout. Her customer service, communication and quick response to all of my queries was outstanding. Even after taking over the property, she has responded and chased up several queries without delay. I’m really pleased with how smooth she has made the whole process of what could have been a stressful situation

Ben · 24 June 2024

5/5

Google

Everyone at Glasshouse was extremely helpful - gave me good advice, we’re easy to get hold of and did their utmost to help. Completion was tricky because of issues with a bank further down the chain, but they were really helpful and looked after me really well. I would readily recommend Glasshouse.

Alexandra · 24 October 2019

5/5

Google

My husband and I have just purchased a property with agent Sam Burston at Glasshouse and have been delighted with the service. Sam is professional, knowledgeable, reliable and friendly and we are very grateful to have had someone of his calibre to take care of us! Would highly recommend Glasshouse Properties.

Madeleine · 24 October 2019

5/5

Google

The staff at Glasshouse properties are extremely professional and handled my sensitive circumstances with extreme confidence and understanding. I would definitely recommend Glasshouse.

G · 11 October 2025

5/5

Google

Jane was amazing throughout before, during and after lock down. We had a good and accurate valuation, fabulous communication which was upfront and honest throughout. Amazing photos of our property which was marketed beautifully . Could not have asked for more. Thank you JanePositiveResponsiveness, Quality, Professionalism, Value

Jackie · 23 October 2020

5/5

Google

Excellent professional service. Could not do enough to help us as buyers. They replied to phone and email queries promptly, were kind and nice and made the moving experience pleasant and quite straightforward. They also found out important information to help the whole process move along more quickly and smoothly.

Mary · 23 October 2022

Agent replied · 22 October 2024

Hi Mary, firstly, sorry it's taken so long to respond (we didn't realise you can leave commits on positive Google reviews) and thank you for the time to leave a review... We really enjoyed working for you and we hope we can be of service to you in the future.

5/5

Google

We had 2 broken chains and were selling in a very challenging market but they never gave up 👍 …

Barrie · 11 October 2025

5/5

Google

Very good and they always are very helpful especially from my experience I'm renting and debbie davey is exceptional .

Gary · 11 October 2025

5/5

Google

I would recommend Joe Philips and his team to anyone either selling or buying through Glasshouse. Excellent service

Julie · 27 November 2023

5/5

Google

Balance our needs and the Landlord's

James · 12 March 2025

Agent replied · 22 October 2024

Hi James, thank you for the 5 Stars and we hope you've settled into the new house.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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