Glasshouse Properties Herefordshire, County of reviews

★★★★★ 5/5

Google

We looked at a few properties before putting our house on the market. Sam stood out a mile from all other estate agents we met - he was knowledgeable about the properties he represented and clearly well prepared, quickly understood our requirements and it was obvious we needed him and Glasshouse to sell our property too. The whole process was quick, easy and we were very happy with the description, floorplan and photos - which were all ready quickly to a very high standard. Sam took time to identify what the key selling points were beyond the obvious and this attention to detail really helped. Sam sold our house on the first day of viewings and kept working with us during the sale, connecting us to a number of other suitable properties and within a short time he showed us round our dream house. From then on Sam’s communication and efforts to get (what was a quite tricky chain) over the line were hugely appreciated and eventually paid off. Sam worked tirelessly and proactively throughout (heading off issues before they became problems). Communication was at all times clear and speedy. We wouldn’t hesitate to use Sam and Glasshouse next time.

Jacob · 23 October 2020

★★★★★ 5/5

Google

I can't speak too highly of Glasshouse. At every stage of selling my house the team gave the most professional, helpful and friendly service. Their initial valuation was considerably higher than other firms I consulted and the eventual sale price realised was near to this amount. All the team visited at the start so that they had a firsthand experience of the property and had met me personally. Great care was taken with the photographs which were brilliant and the written description for the sale details was full, accurate, positive and well-written. Communication between the team and myself and in negotiating with potential buyers and solicitors was always responsive, intelligent and supportive. This estate agent really is exceptional in the quality of its work and yet is no more expensive than others. I can highly recommend Glasshouse without reservation.PositiveResponsiveness, Quality, Professionalism, Value

Wendy · 23 October 2020

★★★★★ 5/5

Google

Do not sell with anyone else! This company have been a force to be reckoned with. Our house has been very difficult with hurdles and glass house had control from all angles at all times! Constant communication, always available and honestly beyond anything I could have asked for. Will be recommending to everyone and anyone!

Danika · 23 October 2023

★★★★★ 5/5

Google

Excellent service provided for selling our house, from start to finish. Always prompt on responses, and helpful with queries and fantastic advice. Pictures of our house were first class when selling. The whole team have a ‘team approach’ and are very customer focused. Would highly recommend their services for anyone wanting to sell their home.

Hannah · 23 October 2023

★★★★★ 5/5

Google

I can’t recommend Glasshouse Properties enough. From start to finish they have been great to deal with, answering all queries quickly and efficiently. Our sale wasn’t the easiest to get through but we got there in the end with their help.

JUDITH · 24 July 2024

★★★★★ 5/5

Google

This is our fourth time of using Glasshouse's services, we were not disappointed. They are courteous, open and attentive taking time to listen to our needs. The whole team worked cohesively from initial contact and marketing through to completion. More than happy to recommend; thank you Glasshouse Properties

Nicholas · 25 February 2024

★★★★★ 5/5

Google

We have recently purchased through Glasshouse (James). Having dealt with most agents in Hereford whilst we were house hunting, they stood out from the rest in terms of professionalism and honesty. If you are looking to sell in Hereford then these are agents to go with.

Victoria · 26 March 2024

★★★★★ 5/5

Google

Fantastic customer service, always cheery and calming when we were in a in a fluster. Great experience throughout the viewing, offer and purchase process. Can’t fault them, especially Matt, Joe and Kirsty.

Martin · 24 October 2019

★★★★★ 5/5

Google

Glasshouse and in particular Emma have been fantastic from start to finish!! Excellent communication throughout, could not have asked for anything better. No matter what the problem, their always happy to help.

Kyle · 24 October 2019

★★★★★ 5/5

Google

We recently sold our home through Glasshouse Properties. From the start Sam spent a lot of time with us - getting to know us, our home, the location and what we were looking for. When viewing houses he accompanied us and was happy to discuss all aspects of each property for as long as it took. In the end, once a buyer had been secured for our house he found the perfect property for us and we viewed as soon as it became available. Glasshouse may not have the regular high street presence but through Rightmove, Zoopla and social media it reaches all property buyers and their fees are more affordable because of this. We cannot thank him enough and would have no hesitation in recommending Glasshouse Properties PS Many people have commented on their very nice boards!

Mark · 24 October 2019

★★★★★ 5/5

Google

We recently purchased a house that was listed by Sam Burston and from the outset, we found him to be totally professional, as well as trustworthy and efficient. We currently live in Canada, and being 5000 miles away and 8 hours behind the UK time zone, Sam’s professionalism certainly helped the transaction proceed in a timely fashion. Whenever he said he was going to do something, he actually did it, which sounds simple enough, but experience of other estate agents during the search for our UK home has proved that not everyone is as reliable. Should we ever need to list a home for sale, then we would have no hesitation in using Sam as our agent, and can confidently recommend him to others.

TandM · 24 October 2019

★★★★★ 5/5

Google

We engaged Glasshouse to sell our property in 2017. Transparency and communication were excellent throughout. The whole team were honest and realistic in all discussions.We felt completely informed and safe in their hands.They took all the stress out of selling our home and the whole process was smooth.Chanelle took fantastic photographs which alongside wide internet and social media coverage generated wide interest,many viewings and a timely sale. Following each viewing we received honest feedback. For anyone selling their home I would highly recommend the team at Glasshouse.

Louise · 24 October 2019

★★★★★ 5/5

Google

Jayne at Glasshouse came highly recommend to us and we were only too pleased to find that she not only met but exceeded all of our expectations. From initial contact right to beyond the completion of our property sale she maintained a highly professional, warm and friendly, pro-active, conscientious and highly considerate approach to everything. Pulling together her small but experienced team at Glasshouse; along with a wealth of contacts (from renowned photographers to extensive knowledge of solicitor services) she guided us through the process from start to end. Producing a quality finish to every aspect of the effective marketing approaches used (you only have to view a Glasshouse property on Rightmove or Zoopla to see the difference) Jayne priced our property accurately for the market and with her pro-active approach to obtaining viewings she sold our property within just days of launch. The personalised service continued as she offered guidance on properties on the open market as we searched for and found our new home. Keeping everything on track she kept in close contact with us, our buyers, both solicitors and our vendor’s agent to bring everything to a smooth close. This was the by far the best service we have ever received from an estate agent (we have moved 5 times in the last 10 years) and by far the least stressful due to the outstanding support on offer from Glasshouse. We could not even begin to recommend them enough. Thank you for everything.

Kyle · 24 October 2019

★★★★★ 5/5

Google

I could not have been happier with the service we received from Glasshouse. Their communication, advice and service was first class. Our house sold in under a week and they kindly allowed me to utilise their expertise, giving me advice to help with my purchase too. They worked exceptionally hard to ensure our sale progressed through various hurdles, something that is often underestimated but is absolutely vital. Being able to have one point of contact and to communicate outside of office hours by text and email was hugely appreciated. My hand was held throughout the whole process.

Angela · 24 October 2019

★★★★★ 5/5

Google

Jayne at Glasshouse Properties has been amazing selling our house. She kept us really updated on all aspects of the sale from gaining viewings, updating pictures, negotiating, and most of all the after sale process which was key to our sale. We have purchased and sold quite a few houses over the years and Jayne has definitely been the most proactive and helpful agent we have ever had making a difficult process that much easier. I have no reservations in recommending Glasshouse to all of my friends and family. Thank you

Libby · 24 October 2019

★★★★★ 5/5

Google

Highly recommend GlassHouse Properties.

Gareth · 11 October 2025

★★★★★ 5/5

Google

We cannot speak high highly enough of Glasshouse and their agent Jayne. From having some experience, Glasshouse Estate Agents are head and shoulders above any others that I have dealings with. Communication was excellent, the photos taken of our property was second to none and the brochure was of a high standard. I would encourage anyone to use Glasshouse , they are a top quality house agent and we are so pleased that we used them.John& Ruth Davis

John · 24 October 2019

★★★★★ 5/5

Google

How lucky our choice of GlassHouse Properties proved to be when we decided to sell our smallholding Their agent Sam Burston handled the sale of our existing home and the purchase of a replacement in an exemplary manner. He liaised with all parties concerned and speeded up the whole conveyancing process, thus minimising the stress level. At the same time Sam remained friendly, courteous and efficient throughout. My husband and I will certainly recommend GlassHouse Properties.

Elisabeth · 24 October 2019

★★★★★ 5/5

Google

A fantastic decision to go with Glasshouse, and a big thanks to our agent Jayne who worked tirelessly to market the property, handled all viewings and once sold to keep the momentum going. The pictures and brochure for our property were first class as was the overall service. By far the best experience we have ever had with an Estate Agent. I would not hesitate to recommend Glasshouse especially if you value the personal touch.

Claire · 24 October 2019

★★★★★ 5/5

Google

Lisa Gray was a pleasure to be in contact with, always very helpful and responded promptly to any communication.

Tracey · 23 October 2021

★★★★★ 5/5

Google

I’m very happy with the service I have received from Glasshouse. Moving house can be a stressful and exhausting time, but with Glasshouse this isn’t the case (the complete opposite). One of the reasons I used Glasshouse aging is because of Emma that works at Glasshouse. Emma can’t do enough for you and she will go above and beyond to help you with any problems you may have. She is a credit to Glasshouse!!

Lewis · 24 October 2019

★★★★★ 5/5

Google

Opted for glasshouse as they have a good reputation within Herefordshire. They came out and took great photographs of the house - even using their cheaper priced sales package it didn't feel like they skimped on the attention to detail. The staff were friendly and accommodating, even with my million questions. I have every intention of using them next time I sell.PositiveResponsiveness, Quality, Professionalism, Value

Chris · 23 October 2021

★★★★★ 5/5

Google

I used Glasshouse to rent out my house and they made the whole process very easy and stress free. Would highly recommend them.

Ben · 23 October 2022

★★★★★ 5/5

Google

Excellent service, friendly and professional. Maintained regular contact throughout and were always happy to take calls and provide updates. We have had several interactions with estate agencies in recent years and Glasshouse Properties exceeded our expectations. Would highly recommend.

Patricia · 27 November 2023