5/5
Really happy with the service received. Jas was very helpful and attentive throughout the process despite some complications.
Agent replied · 24 October 2024
Tegan thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile · Herefordshire, County of
★★★★★
286 reviews across 3 platforms
23 King Street, Hereford, HR4 9BX, Herefordshire, County of, HR4 9BX
Connells's office in Herefordshire, County of, at 23 King Street, is rated 4.5 out of 5 across 286 reviews on three platforms, including 174 Google reviews rated 4.5.
174
Reviews on Google
This office
4
Reviews on Facebook
Business-wide
108
Reviews on Trustpilot
Business-wide
Every review we hold for the Herefordshire, County of office, from every platform, shown as written. First names only.
5/5
Really happy with the service received. Jas was very helpful and attentive throughout the process despite some complications.
Tegan thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
Jessica gave us a brilliant viewing
Jessica gave us a brilliant viewing, answering all our questions and being professional and friendly. We really enjoyed our visit thanks to her insights.
5/5
New Tenancy
Ben, maintained contact and updated me all along the process to administer a new tenancy despite some stumbling blocks along the way which he assisted me with at all times.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
A great experience, all the staff were brillant and friendly. A big thankyou to Ellis who was very professional, nothing was too much trouble and great communication throughout the process.
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our team, especially Ellis. We pride ourselves on providing professional service and excellent communication. Best wishes, Lucy, Customer Feedback and Support Team
5/5
Ellis Curr (Hereford Connells), has been absolutely brilliant from beginning to end. Hands on, with great communication. Made our first selling experience as smooth as possible, and overall a pleasant experience.
Thank you for taking the time to leave such a positive review, Ellis! We are thrilled to hear that you had a pleasant selling experience with us. Our team strives to provide excellent communication and a smooth process for all of our clients. Kind regards, Lucy, Customer Feedback and Support Team
1/5
Rubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up.
5/5
I'm not one for reviews however I'm just completing a long chain full of complications and hold ups which has proven really stressful and not the fault of Connells. However, what was a dark and uncomfortable experience was made considerably less painful by the efforts, chasing and Good communication of Libby and Lavinia, with extra brownie stars for Libby who seemed to me to take how we felt and took it upon herself to deal personally with it. I had concerns using a Hereford estate agent when the house being sold is 20 miles away but they certainly jumped to it and dealt with it brilliantly so five stars.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
Very happy with my experience at Connells, Jazmine went out of her way to get things sorted quickly regarding a property. Would highly recommend!
Thank you Alex Davies for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
Jordan you are a star
We truly appreciate you sharing your positive experience. We are delighted to hear that the process of selling and buying your home was so productive and seamless. We are glad our professional and friendly approach worked well for you.
1/5
Really poor rental service
Really poor. Very difficult to deal with. We had to wait for their commercial team to confirm receipt of funds. Really poor.
5/5
I was really well looked after by…
I was really well looked after by Shannon Corrigan & Chris Appelboom!
We appreciate you sharing your positive experience! We're so glad to hear that you were well looked after and that you felt the team was professional, communicative, and understood your needs. Thank you for your recommendation!
5/5
Thank you so much for helping us selling our house. Libby has been amazing throughout the whole process!
Thank you for leaving us your superb 5* review Alexandra. Best wishes, Lucy, Customer Relations.
5/5
Thanks so much for all your help and support with the rental. Great personal service and great staff. Highly recommended. Thank you Jazmine O'lery.
Many thanks for the great recommendation, 5* review and your kind words Jobin. Best wishes, Lucy, Customer Relations.
5/5
Thank you so much Connells. Your service was really great especially Jazmine O'Leary.Thank you
Thank you for your 5* review Anu. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
Great service
A great service being provided by Rosie, nothing too much trouble!
We're happy to hear that our service met your needs, and we appreciate your positive feedback. Thank you for taking the time to share.
5/5
After a change in my circumstances, I needed to find a property as quickly as possible. I telephoned Connells and spoke with Jake in the Lettings Department. Everything was done efficiently and professionally from the very first phone call. I received my keys in under a week from my viewing. I have since telephoned Jake with queries and he has been able to give me answers almost immediately. I cannot recommend Jake enough and should I ever need to move in the future, I will use Jake again.
5/5
having used Connells for the first time i was very impressed with Lavina. she was professional, so well mannered, bubbly and not pushy but sharp, she always got back to us promptly and made us feel like she had no other customers, when, i know she must have been buried ! 10 out of 10 to her for service personality and professionalism !!!!. Marc is also a well mannered manager who clearly has a good team supporting him, and from what i saw they all get along well and create a lovely warm feeling when entering their branchPositiveProfessionalism
5/5
I have just purchased and sold a property using Connells. Everything has been done with professionalism and politeness. Somewhat remarkably they were able to find me a suitable property to purchase as well as introduce the ideal purchaser all within a very narrow timescale. The quality of advice has been top rate and communications have been prompt and clear. This review is written prior to exchange and completion but so far I have very impressed with the quality of service offered.PositiveResponsiveness, Professionalism
4/5
Good presentation
Jessica presented the house we viewed well, she was informative and engaging which made our visit very worthwhile.
5/5
Great service provided by Olivia Hesson…
Great service provided by Olivia Hesson - thanks v much indeed for your help & support
5/5
jamie woodman
easy to approach and very helpful…
We're happy to hear that we were helpful. Thank you for your positive feedback; we appreciate it greatly.
5/5
Highly recommend Connells! Marley and Jazmine have been so Helpful through every step of the way for my move in, they have worked around my times and have kept me informed every step of the way and very pleased with my new rental property!!
Thank you for your terrific 5* review and for your complimentary comments Jack. Your recommendation means a lot to us. Best wishes, Lucy, Customer Relations.
5/5
Excellent Service 10/10 David, The house completion takes place later today and I just wanted to say a huge thanks to you personally for all of your support from the very first day we met you to today, as we live over 200 miles away your support has meant that we haven’t had to spend every weekend in Hereford. It’s the end of an era for my wife as her Aunt was her only relative on her side of the family left so a sad day for her. However we are really pleased that the house has sold to a young lady who I’m sure will make her own memories in 98 Stanberrow Road. The service provided bu Cornell’s was amazing and I hope that they realise what a great asset you are to their business, thank you doesn’t seem to be enough.
4/5
Jake was an enthusiastic salesman, who went to great efforts to find us suitable tenants. Potential tenants were being shown round from the day we approached Connells to let the property, and the house was let within two weeks of it going on the market. The paperwork was all dealt with very well, and did not get in the way of doing business. Jake was able to make decisions on behalf of Connells, and the resulting contracts were very reasonable. There were some niggles with the Docusign system, but they did not prevent the tenancy being concluded satisfactorily. The full management service enabled various tasks which needed to be done before the house could be let to be completed very quickly and for a good price.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Herefordshire, County of office has 286 reviews across three platforms: 174 on Google, 4 on Facebook (across the whole business), 108 on Trustpilot (across the whole business).
Connells Hereford is rated 4.5 out of 5 across all 286 reviews, and 4.5 out of 5 on Google from 174 reviews.
Connells Hereford, 23 King Street, Hereford, HR4 9BX, Herefordshire, County of, HR4 9BX.