Chancellors Hereford reviews

★★★★★ 5/5

Trustpilot

Fantastic PM team

The property management team were fantastic. Shana was responsive and dealt with all queries promptly and in professional manner, keeping me regularly updated with progress.

J · 21 January 2026

★★★★★ 5/5

Google

Tara was very welcoming and conducted the viewing in a friendly and professional manner. She sensitively offered the opportunity to view without her presence, which wasn’t necessary because she had provided such a thorough tour. The house meets my needs perfectly. Tara has agreed to keep me updated on any progress and also to provide information on similar suitable properties that become available.

Trudy · 11 November 2022

★★★★★ 5/5

Google

We dealt with Chancellors when buying our house so when we decided to sell our home this year, we chose to use them for the sale. Beth, Ellie and Ruby have been great to deal with during the process. We found them to be friendly and efficient and we were well informed throughout and would highly recommend Chancellors.

Dawn · 18 July 2025

★★★★★ 1/5

Trustpilot

I withdrew from my application due to a…

I withdrew from my application due to a lack of transparency around the rental figure. After an initial amount was discussed, the tone of communication changed and the price after agreement decided increased all of a sudden later in the process, before any tenancy had started or been formally agreed. Not what I agreed it wasn't the price change that was frustrating it was the experience and lack of transparency.

ZU · 21 January 2026

★★★★★ 5/5

Google

Chris is a cheerful and engaging young, who was very friendly and helpful when showing us round the property. He clearly had a good rapport with the owners and generally approached the job with enthusiasm. He was quick to follow up our communications with him and, though we did not buy the property in the end he did his part admirably.

Laurence · 11 November 2022

★★★★★ 5/5

Trustpilot

Excellent service

Well, What can I say about Rakesh Jethwa. He has been an absolute star and amazing in his service, since giving an evaluation on my property right through to getting offers. He is so personable, makes you feel like family. He has helped in troubled tenants and advised and assisted in every eventuality. I would give him 6 Stars if I could. No doubt he will always assist any new vendors who want to put their property for sale. I would not have been were I am without his help. He will be appreciated always and I thank him for his service and this includes Courtney Kennedy in the after sales office, who has been a tremendous help too. I thank the entire Chancellors office for their help and support. With kindest and respected regards.

Miss · 21 October 2025

★★★★★ 5/5

Trustpilot

Absolutely outstanding from start to…

Absolutely outstanding from start to finish. Always had an enough time for us. Wonderfully professional at all times and a very friendly bunch.

Mr · 18 May 2026

★★★★★ 5/5

Trustpilot

Property management experience

As a tenant, I’ve really noticed the difference since Libby became the property manager in October. She keeps me updated, responds quickly, and makes sure any issues are resolved without unnecessary delays. Her professionalism and consistency make the whole renting experience far less stressful.

MJ · 21 November 2025

★★★★★ 5/5

Google

It’s not always easy when you are looking to buy a house, but Chris Dorsett has been my contact since we found our house. He has gone out of his way to help with enquiries and has been a great support to us on this journey. Thank you Chris for all that you have done and continue to do.

Jo · 11 November 2022

★★★★★ 5/5

Trustpilot

Will Jones is a diligent property…

Will Jones is a diligent property manager at Chancellors who is always courteous and attends to any issues in a very professional manner.

Ms · 22 December 2025

★★★★★ 5/5

Google

Chris and the staff at Chancellors have always been happy and helpful with all my transactions over the years. I am very grateful for their help and would always recommend them. Their service is quick and always with a smile.Which is worth a lot. Gill Bolton

Gill · 11 November 2023

★★★★★ 1/5

Trustpilot

lazy

Took multiple tries on the phone to get hold of them. Website not updated with sold property. Wasted my time.

Kezia · 19 May 2026

★★★★★ 5/5

Trustpilot

Abbie was extremely friendly and very…

Abbie was extremely friendly and very informative. We have found estate agents to be lacking information on the property. Abbie had the answers to all of our questions and we left feeling satisfied that we have everything we needed to make an informed decision. Very professional and helpful.

Joe · 21 March 2025

★★★★★ 5/5

Google

I am very pleased with the service provided by Chancellors Hereford from marketing to completion of sale. All of the staff were friendly, polite and professional. Completion of sale was not without its challenges (no fault of Chancellors ) and James Fleming was excellent in liaising with my buyer and the solicitors and kept me fully informed at all times. Thank you all so much for your help. Jeanette Moore

Jeanette · 11 November 2020

★★★★★ 5/5

Google

Friendly, informative agent Jake was able to answer all our questions. We didn't feel rushed, which was excellent - due to my mobility issues and we were able to discuss a potential move with help from Jake.

Julie · 14 April 2024

★★★★★ 1/5

Trustpilot

Genuinely Useless

As a first-time landlord, I expected clear communication, professionalism, and competent management. Chancellors/Oxon Property Management failed on all three.

Leah · 15 May 2026

★★★★★ 4/5

Google

So far my experience with Chancellors has been good. Chris, is friendly and helpful; both on the phone and at a recent viewing. I am still looking for a property, but I am sure that all future dealings with Chris and the team at Chancellors, will be conducted efficiently and with a professional manner.

Kate · 11 November 2022

★★★★★ 5/5

Trustpilot

craig showed us around a beautiful…

craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice

Laura · 18 May 2026

★★★★★ 5/5

Trustpilot

Great and reliable company

Great and reliable company. Isabelle is helpful and provides great communication for landlords

Mr · 21 January 2026

★★★★★ 5/5

Google

Chloe has been extremely helpful and professional. Her local knowledge and advice has definitely proved invaluable. Great service with a smile. Highly recommended

R · 12 September 2024

★★★★★ 5/5

Google

My viewing of the bungalow was very good. Your Coleague was most helpful and patient with us. Carmel Noyes

Carmel · 11 November 2024

★★★★★ 4/5

Trustpilot

It’s been three years with…

It’s been three years with Chancellor’s, and Franki from the property management team has always been on hand to help whenever we’ve had any issues. She consistently follows up and works back and fort.

Tayser · 21 November 2025

★★★★★ 5/5

Google

Having viewed many houses in Herefordshire, we were lucky to find the one we wanted and Chancellor’s were the agent selling the house. The representative who showed us around was very helpful but when the usual melee of to’s and fro’s with solicitors was in progress, it was Timothy at the Hereford office that kept things moving, professional and in a calm manner that oozed confidence. He dealt with the vendors promptly negotiating areas that had to be agreed and all was delivered with a smile and his willingness to help. His style took the pressure off the purchase and we were delighted to receive the keys from Timothy as we started our new life in this beautiful county. Thank you!

Simon · 15 March 2024

★★★★★ 5/5

Google

We were shown around a rental by Jake. Jake was kind and warm. Provided us with helpful information about the property. Overall, we had a pleasant experience

Adetoun · 13 June 2024