How many reviews does Chancellors Hereford have?

Chancellors's Herefordshire, County of office has 362 reviews across two platforms: 191 on Google, 171 on Trustpilot (across the whole business).

What is Chancellors Hereford's rating?

Chancellors Hereford is rated 4.5 out of 5 across all 362 reviews, and 4.5 out of 5 on Google from 191 reviews.

Where is Chancellors's Herefordshire, County of office?

Chancellors Hereford, 20 King Street, Hereford, HR4 9DB, Herefordshire, County of, HR4 9DB.

Trusted Agent profile · Herefordshire, County of

Chancellors Hereford reviews in Herefordshire, County of

4.5

★★★★★ Excellent

362 reviews across 2 platforms

20 King Street, Hereford, HR4 9DB, Herefordshire, County of, HR4 9DB

Part of Chancellors, see every office.

Chancellors's office in Herefordshire, County of, at 20 King Street, is rated 4.5 out of 5 across 362 reviews on two platforms, including 191 Google reviews rated 4.5.

4.5 / 5

191

Reviews on Google

This office

171

Reviews on Trustpilot

Business-wide

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Tell us what you need and we'll put you in touch. Chancellors Hereford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Herefordshire, County of.

Reviews

Every review we hold for the Herefordshire, County of office, from every platform, shown as written. First names only.

5/5

Trustpilot

Property management experience

As a tenant, I’ve really noticed the difference since Libby became the property manager in October. She keeps me updated, responds quickly, and makes sure any issues are resolved without unnecessary delays. Her professionalism and consistency make the whole renting experience far less stressful.

MJ · 21 November 2025

Agent replied · 22 November 2025

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

It’s not always easy when you are looking to buy a house, but Chris Dorsett has been my contact since we found our house. He has gone out of his way to help with enquiries and has been a great support to us on this journey. Thank you Chris for all that you have done and continue to do.

Jo · 11 November 2022

Agent replied · 10 November 2024

Thank you Jo for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this fantastic feedback with the relevant teams.

4/5

Trustpilot

Franki Deacon

We have found a very helpful main contact in Franki Deacon, who has been able to support and direct as needed in a labyrinth of names and departments that exist within Chancellors.

John · 14 October 2026

5/5

Trustpilot

Aleksandra Szurek

Aleksandra Szurek, from Chancellor’s didcot branch. She was informative, caring and attention to detail when asked any questions was great. I wish her all the best in her future career with chancellor’s. Suhel and Dil.

Mr · 22 September 2026

5/5

Google

Chris and the staff at Chancellors have always been happy and helpful with all my transactions over the years. I am very grateful for their help and would always recommend them. Their service is quick and always with a smile.Which is worth a lot. Gill Bolton

Gill · 11 November 2023

Agent replied · 10 November 2024

Thank you for leaving us this great review Gill, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

Will Jones is a diligent property…

Will Jones is a diligent property manager at Chancellors who is always courteous and attends to any issues in a very professional manner.

Ms · 22 December 2025

5/5

Google

I am very pleased with the service provided by Chancellors Hereford from marketing to completion of sale. All of the staff were friendly, polite and professional. Completion of sale was not without its challenges (no fault of Chancellors ) and James Fleming was excellent in liaising with my buyer and the solicitors and kept me fully informed at all times. Thank you all so much for your help. Jeanette Moore

Jeanette · 11 November 2020

Agent replied · 10 November 2024

Hi Jeanette, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.

5/5

Trustpilot

Abbie was extremely friendly and very…

Abbie was extremely friendly and very informative. We have found estate agents to be lacking information on the property. Abbie had the answers to all of our questions and we left feeling satisfied that we have everything we needed to make an informed decision. Very professional and helpful.

Joe · 21 March 2025

1/5

Trustpilot

lazy

Took multiple tries on the phone to get hold of them. Website not updated with sold property. Wasted my time.

Kezia · 19 May 2026

Agent replied · 23 May 2026

Hello, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk. Many thanks.

5/5

Google

Friendly, informative agent Jake was able to answer all our questions. We didn't feel rushed, which was excellent - due to my mobility issues and we were able to discuss a potential move with help from Jake.

Julie · 14 April 2024

Agent replied · 10 November 2024

Hi Julie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

1/5

Trustpilot

Genuinely Useless

As a first-time landlord, I expected clear communication, professionalism, and competent management. Chancellors/Oxon Property Management failed on all three.

Leah · 15 May 2026

Agent replied · 23 May 2026

We are truly sorry to hear about your frustrating experience as a first-time landlord. We acknowledge the issues you faced with communication and payment, and the impact this had.

4/5

Google

So far my experience with Chancellors has been good. Chris, is friendly and helpful; both on the phone and at a recent viewing. I am still looking for a property, but I am sure that all future dealings with Chris and the team at Chancellors, will be conducted efficiently and with a professional manner.

Kate · 11 November 2022

Agent replied · 10 November 2024

Hi Kate, we are so pleased that you are enjoying your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Trustpilot

Ayesha,

Ayesha,worked really hard to help me,she did everything possible within her control Kept me informed,went out of her way to find out specific details of various properties

John · 5 October 2026

5/5

Trustpilot

craig showed us around a beautiful…

craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice

Laura · 18 May 2026

Agent replied · 23 May 2026

We're so pleased you had a positive viewing experience! It's wonderful to hear our team was knowledgeable and friendly.

5/5

Trustpilot

Great and reliable company

Great and reliable company. Isabelle is helpful and provides great communication for landlords

Mr · 21 January 2026

5/5

Trustpilot

We were shown round by a helpful a nd…

We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.

Clifford · 9 October 2026

5/5

Google

Chloe has been extremely helpful and professional. Her local knowledge and advice has definitely proved invaluable. Great service with a smile. Highly recommended

R · 12 September 2024

Agent replied · 10 November 2024

Hi! Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

My viewing of the bungalow was very good. Your Coleague was most helpful and patient with us. Carmel Noyes

Carmel · 11 November 2024

Agent replied · 10 November 2024

Hi Carmel, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Having viewed many houses in Herefordshire, we were lucky to find the one we wanted and Chancellor’s were the agent selling the house. The representative who showed us around was very helpful but when the usual melee of to’s and fro’s with solicitors was in progress, it was Timothy at the Hereford office that kept things moving, professional and in a calm manner that oozed confidence. He dealt with the vendors promptly negotiating areas that had to be agreed and all was delivered with a smile and his willingness to help. His style took the pressure off the purchase and we were delighted to receive the keys from Timothy as we started our new life in this beautiful county. Thank you!

Simon · 15 March 2024

Agent replied · 10 November 2024

Hi Simon, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

4/5

Trustpilot

It’s been three years with…

It’s been three years with Chancellor’s, and Franki from the property management team has always been on hand to help whenever we’ve had any issues. She consistently follows up and works back and fort.

Tayser · 21 November 2025

Agent replied · 22 November 2025

Thank you Tayser for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

5/5

Google

We were shown around a rental by Jake. Jake was kind and warm. Provided us with helpful information about the property. Overall, we had a pleasant experience

Adetoun · 13 June 2024

Agent replied · 10 November 2024

Thank you for leaving us this great review Adetoun, we will be sure to pass this fantastic feedback onto the relevant person. We are delighted that you had such a great experience with us!

1/5

Trustpilot

Rubbish company

Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up. Highly recommend do not use it.

Drinkwater · 19 September 2026

4/5

Trustpilot

Exceptional property manager

Chancellors have been average in the dealings we've had, but the one person that has been exceptional, is Shana Tolsma, who is the senior property manager, who has looked after any issues with our property whilst we have been letting. She has always been very attentive and prompt in responding to issues and always with a positive attitude.

Christina · 21 January 2026

5/5

Trustpilot

My Experience was an awesome one

My Experience was an awesome one, Many thanks to Ben and Mya for their help .Both were not tired of my calls .

Damilola · 19 September 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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