Trusted Agent profile · Hereford
★★★★★
206 reviews across 1 platform
20 King Street, Hereford, HR4 9DB
Chancellors's office in Hereford, at 20 King Street, is rated 4.5 out of 5 across 206 reviews on 1 platform, including 206 Google reviews rated 4.5.
Every review we hold for the Hereford office, from every platform, shown as written. First names only.
5/5
GoogleCiara was really professional, gave me all support and information that I needed. Thank you Ciara.
Thank you Jhon for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleMy experience of Chancellors so far has been absolutely superb. Lilli is a credit to the business, she is knowledgeable, enthusiastic and has so far provided excellent customer service. Thank you
1/5
GoogleThis estate agent is really dodgy - avoid! We tried to enquire about a property and they insisted on taking our details before they would even tell us if it was still available. Obviously using enquiries as a strategy to try to bolster their database. Very unethical. If that is the first impression, just imagine what they would be like to deal with during a sale! Very poor form.
Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
GoogleExcellent customer service - went above and beyond what I would expect - Thank you- Travis and Chris
Thank you Jenna for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
GoogleWe were 5 mins away from turning up to view a property that was no longer on the market, hadnt been for weeks but still booked us to view it. Only learned this when I had to call the estate agent as we were running late. They lied and said that WE had already cancelled. Imagine if we had turned up at unexpectedly at these poor peoples home. Incompetent company.
Hi Ivy, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
GoogleLyndsey is lovely and really helpful!! I would highly recommend!
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleWe had a great experience with Beth and Chancellors. Very attentive and friendly service.
Thank you Chris for giving our Chancellors - Hereford Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
GoogleVery professional and friendly.A pleasure to view the property in my own time and take everything in.Prompt precise answers were given to questions raised by myself.A very nice experience all the way round.
Hi Roy, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
GoogleOften not a fan of writing reviews and have never complained in my life. But this company tops it, would absolutely not recommend. One word, 'No human/moral/legal' face. Absolutely out to rip you off and do so with a smile.
Thank you for reaching out to us Jude, we are sorry to hear of your current frustration. To enable us to look into the matter and try to resolve these frustrations for you please send an email to directors@chancellors.co.uk. Thank you.
5/5
GoogleChris Dorset was very professional, friendly and helpful.
Thank you for leaving us this great review Julie, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleRhys o Connell goes the extra mile to sort out any issues you have and keeps you informed had a lot of issues with our chain collapsing and was very considerate on the situation we were in would recommend highly and if we were to sell again we would use chancellors and would recommend your companyPositiveProfessionalism
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleI met Chris Dorsett at a property in Ledbury he was extremely professional and very informative, answering all my questions. He has a perfect attitude to his profession and the needs of his prospective customers, he was also very smart and extremely polite, and punctual. I would not hesitate in recommending Chancellors to my friends. Anthony
Thank you Anthony for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleThroughout the duration of our house sale the staff at Russell, Baldwin and Bright were professional, calm, considerate, patient and understood my needs as a client. Chris in particular was always available to give feedback and communication was excellent. I would recommend Chris and Russell, Baldwin and Bright to anyone without any reservations.
5/5
GoogleAmazing service provided by Lyndsey at the Hereford branch. Highly recommend! Really helped us get settled into our new rental property and was always super efficient and happy to help with any queries we had. Thanks Lyndsey! X
5/5
GoogleGreat service from Jordan and the team! Highly recommendedPositiveProfessionalism
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
1/5
GoogleAbsolutely awful, no communication, no urgency, nothing!!!!! They feed you full of lies and deliver nothing. I would never recommend them and 8 would never use them again, keep well clear unless you want to lose lots of money
Hi DinDon68, thank you for taking the time to get in touch, unfortunately, we can't find your details on our system. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
GoogleJordan was extremely helpful when sorting out our rental. He explained the process to us and took us through what we needed to provide step by step to speed up the process.
5/5
GoogleAfter selling my property with Chancellors Hereford I was really concerned I wouldn’t find what I wanted but after Zoe’s reassurance and a major help from Jake, Chris and Reece I found the perfect property, it was such a easy transition and I could not recommend them enough
Hi Daniel, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleEllen did a fantastic job , putting herself out for the viewing, really helpful and professional. This is the first time as a tenant I've been made to feel an integral part of the process. Thank you.
Hi Carl, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleCredit where credit is due! When selling our house, we received a professional and streamlined service from the Team at Chancellors and I wouldn't hesitate to highly recommend them to anyone thinking of selling their home. They go over and above just sticking your house on Rightmove.
Thank you Sarah for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleChris came out to our home, he was friendly, polite and knowledgeable. He answered all the questions we had and we both felt we would find him pleasant to work with if we went with Chancellor's.
Thank you for leaving us this great review Emma, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleWelcoming upon arrival, well presented and attentive. Happy to answer all my questions and did so thoroughly.
Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleUsed Chancellors to sell my home to start with but ended up buying through them as well. Very professional and was kept informed all through the process. The team there really did work hard for me as I didn’t particularly have an easy house to sell. Very happy and would definitely recommend.... 5 stars for me
Hello Craig, thank you for leaving this 5-star review, we are glad that you had such a positive experience with us. I’m sure our team would love to hear this wonderful feedback so we will pass on your message.
5/5
GoogleThank you to Lyndsey and Carmen for finding me a great tenant. Brilliant service and communication throughout the process.
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