Trusted Agent profile · Hereford
★★★★★
217 reviews across 1 platform
20 King Street, Hereford, HR4 9DB
Chancellors's office in Hereford, at 20 King Street, is rated 4.5 out of 5 across 217 reviews on 1 platform, including 217 Google reviews rated 4.5.
Every review we hold for the Hereford office, from every platform, shown as written. First names only.
5/5
GoogleEllen Challonder is a lovely member of staff she has helped us out and changed our lives we are so grateful to her! Thank you so much!!
Hi Sophie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleVery professional and efficient service. Good contact, made in helpful manner. I am pleased to use Chancellors (Hereford) for the second time.
Thank you Paul for giving our Chancellors - Hereford Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
5/5
GoogleLyndsey has been such an outstanding support as we searched and finally found our dream home. Lyndsey made the whole process as smooth as possible and we can't thank her enough. Thank you so much.
Thank you Sarah for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this amazing feedback with the relevant teams.
5/5
GoogleI have dealt with Chris Dorsett on two viewings now and he has been really friendly, helpful and informative. I would recommend Chancellors Hereford to a friend as a result of my dealings with him.
Hi Anne, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleTara has shown my partner and I around a few properties and has been brilliant. She listens to what we are looking for and has shown us a great range of properties, always asking questions about what we are looking for, and suggesting other properties that might fit our criteria. She is friendly, personable and very informative. Communication is always efficient and we’ve found it very easy to arrange viewings with her.
Hi Rebecca, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleEveryone I have spoken to at Chancellors has been lovely and very helpful. They are quick in responding to any questions you may have and keep you up to date on how your sale is going. However, when we found a buyer and were passed on to chancellors sales progression team it was a different story. Unlike the team at Hereford, these people were unhelpful and frustrating to work with. A couple times when I called them they answered the phone with ‘alright mate’, obviously not expecting it to be a customer on the line. Very unprofessional. It’s a shame that the sales team could not match the great service that we got from the Hereford branch.
5/5
GoogleChris and all at Chancellors have been a great help to us during the sale of our property. Very quick and efficient at ensuring that the process was made as easy as possible for us. Communication between myself and Chris really helped to put our mind at ease and minimise stress during the process. I can't recommend them enough. The whole experience has been great and customer care has been amazing.
Thank you for this wonderful review Rachel. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
5/5
GoogleWe were very impressed with the speed and efficiency in which Chancellors Hereford found us a tenant. Lyndsey Collier was very prompt in replying to communications and kept us informed throughout the process.
Thank you for leaving us this great review Chris, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
3/5
GoogleHaving entered the property market as a first-time buyer, I approached it in a state of confusion and trepidation. Rather than attempting to navigate my through the process I wisely sought the help of Chancellors-and thank goodness I did. Zoe has been so very helpful: I really can't thank her enough for guiding me through the whole process from beginning to end. Superb service throughout.
5/5
GoogleLyndsey was extremely professional all the way through the process of renting the property. I would definitely recommend using Lyndsey at Chancellors when looking to rent a property in the Herefordshire area.
Thank you for leaving us this great review John, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
1/5
GoogleThe team at the Hereford branch itself were helpful enough, but if you are a landlord looking to use Chancellors as agents and managers, needing to deal with their central office and management team, then do so at your peril. On many occasions I've had to chase for simple confirmations, updates and owed payments for weeks. I've been told information that was factually incorrect more than once in my dealings with Chancellors. I'm sorry I didn't go with the agents I've just switched to from the beginning. I would certainly not recommend them.
Hi Laura, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
GoogleDealt with chancellors on a couple of occasions recently and on this particular occasion Zoe went over and above and was extremely helpful, timely and professional, Thank youPositiveResponsiveness, Quality, Professionalism, Value
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleLyndsey was superb in dealing with our first buy to let property. I reccomend her to all landlords. Very professional.
Hi Craig, we are so pleased that you left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleI recently contacted Chancellors to provide a rental estimate for my property. I had the pleasure of meeting Lyndsey and found her to be knowledgeable, professional as well as a warm person who listened carefully to my situation and needs. Written and verbal responses have been quick and the online account is a helpful way to manage your rental/sale with the company. So far I would certainly recommend!
Thank you for leaving us this great review Louise, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleEllen Challonder was very polite and respectful. She answered all the questions I had, and more. 5 Stars *****
Hi Damyen, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleLyndsey has been very efficient at finding tenants and is very quick to answer any queries.
Thank you for leaving us this great review Jenny, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleMadison Macrae was very responsive, and did a good job communicating between me and the landlord.
Thank you for leaving us this great review Robert, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleGreat experience, Tim was very polite and accommodating. Listening to our requirements and needs Extremely knowledgeable and sent a number of properties for us to view
Thank you for leaving us this great review Ian, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleChris has been very helpful and kept me up to date throughout the selling process as well as helping me with an onward purchase
Hi John, thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
5/5
GoogleTim at Chancellors Hereford is friendly and approachable, as well as really quick to come back with a response to any queries. Highly recommend.
Thank you Libby for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleWe were a buyer with RBB Hereford, Lucy Parry was the estate agent that dealt with us throughout the house purchase. Her knowledge, customer service or attention to detail, were second to none. Throughout the process we were constantly informed of any change and updated regularly. On occasions even before our solicitor informed us! Lucy made a stressful and demanding experience of purchasing a house a genuine pleasure, thank you.
5/5
GoogleLyndsey was really helpful and supportive with me being a first time landlord
Hi Kate, we are so pleased that you left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
GoogleI viewed a property in Ledbury recently with Hereford based estate agents, Chancellors. It was senior sales negotiator, Chris, who showed me around. Although the property wasn't quite what I was looking for, Chris provided very professional and knowledgeable advice as we toured the house. He was polite and informative and also patient as I had my 6 year old Son in tow. Full marks to him for his stellar service.
Thank you Benjamin for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleChris was very helpful, considerate and knowledgeable, highly professional with highly recommend.
Hi Miroslava, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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