Every review we hold for the Hereford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTara was very welcoming and conducted the viewing in a friendly and professional manner. She sensitively offered the opportunity to view without her presence, which wasn’t necessary because she had provided such a thorough tour. The house meets my needs perfectly. Tara has agreed to keep me updated on any progress and also to provide information on similar suitable properties that become available.
Trudy · 18 June 2023
Agent replied · 17 June 2024
Hi Trudy, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI am just about to let my property out with Chancellor’s through Lyndsey . I have been extremely happy with the service so far.
Lyndsey is so professional making sure everything runs to plan. She has taken all the stress away I thought there might be.Lyndsey always has a smile on her face and is a joy to work with, finding the right tenants for me and my home.
Joanne · 18 June 2022
Agent replied · 17 June 2024
Thank you Joanne for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleEllen was fantastic from start to finish whilst she was helping us find a new home. She went above and beyond for us, was very friendly and patient and very professional too. We are so happy with the service we received and would highly recommend Ellen and Chancellors when looking for your next home.
Thank you xx
Elly · 18 June 2023
Agent replied · 17 June 2024
Hi Elly, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleWe dealt with Chancellors when buying our house so when we decided to sell our home this year, we chose to use them for the sale. Beth, Ellie and Ruby have been great to deal with during the process. We found them to be friendly and efficient and we were well informed throughout and would highly recommend Chancellors.
Dawn · 30 July 2025
Agent replied · 27 December 2025
Hi Dawn, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleLyndsey at Chancellors gave fantastic service in the letting of my property.
Found several potential tenants within a week and helped me choose the right person for my place. Very happy indeed and have received communication every step of the way and has organised everything making it an easy process indeed.
Thank you Lyndsey
Chris · 18 June 2023
Agent replied · 17 June 2024
Hi Chris, we are so pleased that you left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleWe met Chris during a viewing at a property on 27/4/22.
Chris made phone contact with us prior to our viewing, was knowledgeable about the property, and had the answers to our questions at the time.
He's a happy and enthusiastic young man, and we wish him all the best for his future in real estate.
Kind regards
Kate and Mick Marriott
Kate · 18 June 2022
Agent replied · 17 June 2024
Thank you for leaving us this great review Kate and Mick, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleChris is a cheerful and engaging young, who was very friendly and helpful when showing us round the property. He clearly had a good rapport with the owners and generally approached the job with enthusiasm. He was quick to follow up our communications with him and, though we did not buy the property in the end he did his part admirably.
Laurence · 18 June 2022
Agent replied · 17 June 2024
Thank you for leaving us this great review Laurence, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleFriendly, informative agent Jake was able to answer all our questions. We didn't feel rushed, which was excellent - due to my mobility issues and we were able to discuss a potential move with help from Jake.
Julie · 18 April 2024
Agent replied · 17 June 2024
Hi Julie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI am very pleased with the service provided by Chancellors Hereford from marketing to completion of sale. All of the staff were friendly, polite and professional. Completion of sale was not without its challenges (no fault of Chancellors ) and James Fleming was excellent in liaising with my buyer and the solicitors and kept me fully informed at all times. Thank you all so much for your help. Jeanette Moore
Jeanette · 18 June 2020
Agent replied · 17 June 2024
Hi Jeanette, we are thrilled that you had an excellent experience with us, thank you for leaving us a 5-star review. We will make sure to pass your thanks on to the relevant teams.
★★★★★ 5/5
GoogleIt’s not always easy when you are looking to buy a house, but Chris Dorsett has been my contact since we found our house. He has gone out of his way to help with enquiries and has been a great support to us on this journey. Thank you Chris for all that you have done and continue to do.
Jo · 18 June 2022
Agent replied · 17 June 2024
Thank you Jo for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this fantastic feedback with the relevant teams.
★★★★★ 5/5
GoogleChris and the staff at Chancellors have always been happy and helpful with all my transactions over the years. I am very grateful for their help and would always recommend them. Their service is quick and always with a smile.Which is worth a lot.
Gill Bolton
Gill · 18 June 2023
Agent replied · 17 June 2024
Thank you for leaving us this great review Gill, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleRecently made a purchase and Chloe was my main point of contact. She was great. Chasing things up when needed and always very friendly and responsive.
Adam · 30 July 2024
Agent replied · 29 August 2024
Thank you for this great review Adam, i will be sure to pass this onto the team for you.
★★★★★ 4/5
GoogleSo far my experience with Chancellors has been good. Chris, is friendly and helpful; both on the phone and at a recent viewing. I am still looking for a property, but I am sure that all future dealings with Chris and the team at Chancellors, will be conducted efficiently and with a professional manner.
Kate · 18 June 2022
Agent replied · 17 June 2024
Hi Kate, we are so pleased that you are enjoying your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleChloe has been extremely helpful and professional. Her local knowledge and advice has definitely proved invaluable.
Great service with a smile. Highly recommended
R · 29 August 2024
Agent replied · 29 August 2024
Hi! Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleHaving viewed many houses in Herefordshire, we were lucky to find the one we wanted and Chancellor’s were the agent selling the house. The representative who showed us around was very helpful but when the usual melee of to’s and fro’s with solicitors was in progress, it was Timothy at the Hereford office that kept things moving, professional and in a calm manner that oozed confidence. He dealt with the vendors promptly negotiating areas that had to be agreed and all was delivered with a smile and his willingness to help. His style took the pressure off the purchase and we were delighted to receive the keys from Timothy as we started our new life in this beautiful county.
Thank you!
Simon · 19 March 2024
Agent replied · 17 June 2024
Hi Simon, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleMy viewing of the bungalow was very good. Your Coleague was most helpful and patient with us. Carmel Noyes
Carmel · 28 October 2024
Agent replied · 25 October 2024
Hi Carmel, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleWe were shown around a rental by Jake. Jake was kind and warm. Provided us with helpful information about the property. Overall, we had a pleasant experience
Adetoun · 18 May 2024
Agent replied · 17 June 2024
Thank you for leaving us this great review Adetoun, we will be sure to pass this fantastic feedback onto the relevant person. We are delighted that you had such a great experience with us!
★★★★★ 5/5
GoogleExtremely happy with the service provided by Chancellors. Valuation of my property was by Joanne, she was amazing. All information was made clear and understandable. Communication with every member of staff was quick and relevant to our enquiries. Jake was present for every viewing and made everything simple and enjoyable.. Can not thank Chancellors enough for their effort and service.
Gemma · 18 June 2020
Agent replied · 17 June 2024
Thank you Gemma for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleChris Dorsett has been our agent helping us through the purchase of our first home, he has always been very kind and professional and has been very quick in getting information to and from us regarding the purchase. We look forward to continuing our purchase with ChrisPositiveResponsiveness, Professionalism
Emily · 18 June 2022
Agent replied · 17 June 2024
Thank you for leaving us this great review Emily, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 1/5
GooglePut offer in on property in October 24 in Hereford....it took until Feb 25 to get keys! No communication.Had to chase them for everything. The girl that showed us the property went underground after the offer was accepted. No return calls. …
Boris · 16 June 2025
Agent replied · 27 December 2025
Thank you for bringing this to our attention Boris, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.
★★★★★ 1/5
GoogleAbsolute predatory behaviour. They force you to do a background check at your cost to put an offer on their property. The company they use then signs you up to a monthly payment which you never consent to. These background checks are always paid by the agent. Not to mention that the estate agents try to gaslight you if you bring up any concern. Avoid at all costs.
Joe · 18 May 2024
Agent replied · 17 June 2024
Hello Joe, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
★★★★★ 5/5
GoogleJake was exceptionally helpful and professional in his dealings with me. He responded very swiftly to all messages and was pleasant and understanding.
Hellen · 19 March 2024
Agent replied · 17 June 2024
Thank you Hellen for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 4/5
GoogleChloe was very polite and informative. Allowed us to view the properties in our own time and answer any questions we had.
Rachael · 19 March 2024
Agent replied · 17 June 2024
Thank you for leaving us this great review Rachael, It would mean a lot to the Hereford team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
★★★★★ 5/5
GoogleWe have been being assisted by Chris Dorsett with the purchase of a house.
Chris has been most importantly, easy to get hold of and has always returned our calls with a quick turnaround.
Chris has been honest, kind, empathetic and helpful.
Particularly when we haven't always had positive news delivered.
Chris is an asset to Chancellors and is very approachable during viewings and makes us feel very comfortable.
Thank you for the continued support.
Georgie · 18 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.